NERC to improve protection response to critical infrastructure

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Rick Sergel, president and CEO of the North American Electric Reliability Corporation (NERC), recently announced the organizationÂ’s plans to improve its response to cyber security and critical infrastructure protection concerns for the bulk power system in North America.

Revealed to NERCÂ’s board of trustees and stakeholders in a letter, the plan outlines six specific actions that will lay the foundation for improving grid reliability by enabling faster and more effective action to protect critical assets from cyber or physical threats.

These actions arise from NERCÂ’s recent interaction with various organizations, notably including the House Subcommittee on Emerging Threats, Cybersecurity, and Science and Technology of the House Homeland Security Committee, whose efforts have been instrumental in emphasizing the urgency and priority of this critical issue.

“Cyber security is a critical component of grid reliability, but is, by its nature, fundamentally different from any other reliability concern we currently address through our standards, analysis, or enforcement programs,” commented Rick Sergel, president and CEO of NERC. “It therefore requires a different approach; one that allows for more expedient treatment of critical information, urgent action on standards, and more thorough threat analysis and risk assessment.”

“As the Electric Reliability Organization in the U.S. and home to the Electric Sector Information Sharing and Analysis Center (ES-ISAC), we are seeking to enhance and focus our existing efforts by putting the organizational structure in place to better support a more comprehensive treatment of these critical issues,” he continued. “One of our key initiatives in this area is the recent formation of the Electric Sector Steering Group (ESSG), comprised of five industry chief executives, a NERC board member, and of which I am the Chairman. The group will be instrumental in guiding NERC as we execute the plans announced today.”

Commenting on today’s announcement, Barry Lawson, Chair of NERC’s Critical Infrastructure Protection Committee (CIPC), stated “NERC’s ongoing efforts to improve its ability to respond quickly and efficiently to cyber and physical security threats are critically important to reliability of the bulk power system and the CIPC continues to be supportive of their successful execution.”

Specific actions, as detailed in the letter, include:

Increasing NERC Expertise on Critical Infrastructure Protection and Cyber Security — NERC will formally establish the Critical Infrastructure Protection program as one of NERC’s program functions, alongside existing standards development, compliance and enforcement, and reliability assessment program areas. The establishment of this program will include the staffing of a Chief Security Officer position, who will serve as the single point of contact for the industry, the ESSG, and government regulators and stakeholders seeking to communicate with NERC on cyber and infrastructure security matters.

Consider Alternative Standard Setting Process for Cyber Security Standards —NERC will establish a task force to review, and where appropriate recommend, a standard setting process for cyber security that will include an emergency/crisis standards setting process. This process must provide a level of due process and technical review, but also provide the speed necessary to establish standards quickly and respond seamlessly to government agencies in the U.S. and Canada.

Expedited Review of Existing Cyber Standards —Working through the Standards Committee, NERC also seeks to accelerate the comprehensive review of its eight existing critical infrastructure protection standards to fully incorporate the directives from FERC, including the consideration of the extent to which elements of the National Institute of Standards and Technology (NIST) standards should be incorporated therein or within new standards.

Facilitate Joint Collaboration on Cyber Security — NERC, working with the Federal Energy Regulatory Commission in the U.S. and relevant governmental authorities in Canada, will organize a briefing for the ESSG, the NERC CEO, and senior level utility executives across all stakeholder groups on cyber security threats.

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Texas utility companies waiving fees; city has yet to act

Texas Utility COVID-19 Relief suspends disconnections, waives late fees, extends payment plans, and supports broadband access as electric, gas, and internet providers help customers during the statewide emergency with speed upgrades and student WiFi initiatives.

 

Key Points

Texas utilities pause disconnections, waive fees, expand access, and offer flexible payment plans during COVID-19.

✅ Disconnections and late fees suspended by gas, power, internet.

✅ Payment plans and deferred balances after emergency.

✅ Bandwidth caps lifted; student WiFi access for remote learning.

 

In response to the COVID-19 pandemic, Texas utility companies have taken unprecedented steps to keep customers' lights on, gas flowing, and online connections stable -- even if they can't pay, amid concerns over pandemic electricity shutoffs nationwide.

Meantime, Palestine City Council members plan to discuss hardship measures Monday, as some states such as New Jersey and New York implement moratoriums on shut-offs, but have no plans yet to ease the burden of paying two other essential services during the statewide emergency -- trash collection and water. Those services are billed through the city.

For many residents, money will be tight after the statewide emergency declaration. Businesses are cutting back or closing. Workers are staying home to avoid the coronavirus.

"We are putting our customers first," Larry Ball, spokesman for Atmos Energy, a Dallas-based natural gas company, told the Herald-Press Friday. "The safety of all of our customers has always been our first priority."

While the declared emergency remains in effect, Atmos has suspended all late fees and customer disconnections, a step similar to PG&E's shutoff moratorium in California.

"Atmos Energy's commitment to safety, paired with our culture, have led us during unique times," Kevin Akers, Atmos President and CEO said. "This will be no different."

Internet Service Providers SuddenLink and Centurylink have similarly suspended all disconnections and late fees. Additionally, Centurylink, a global company serving 36 states, has promised to scrap bandwidth limits, while ensuring the highest speeds possible.

SuddenLink, a division of Altice Business, is also partnering with school districts in their service area to offer its Student WiFi product free for 60 days. That will allow students who have school-issued devices, but no dedicated home Internet access, the ability to use the Optimum WiFi Hot Spot Network to access their school's network and resources.

Electric companies such as TXU and Houston-based Gexa Energy also are working to keep customers safe and connected, and Entergy's relief fund highlights additional support for customers.

During the declared emergency, Gexa is waiving all disconnection and reconnection fees, as well as late fees, a policy focus that later intersected with debates over a proposed electricity market bailout in Texas. Payment plans will be set up for customers, after the crisis ends, Gexa Energy officials said.

"Everyone needs their power on," a Gexa spokesman said. "That is our number one priority."

TXU, based in Irving, is waiving late fees, extending payment due dates with no down-payment required, and deferring customer balances over multiple installments, while some retailers like Griddy underscored the risks of variable-rate plans.

If customers still can't pay, TXU officials said, the company will keep their lights on, a commitment underscored after the Texas winter storm outages exposed vulnerabilities. Customers in need should call 800-242-9113.

"The coronavirus is causing uncertainty and many hardships," Scott Hudson, president of TXU energy, said. "We are committed to serving our communities."

 

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Ontario utilities team up to warn customers about ongoing scams

Ontario Utility Scam Alert: protect against phishing, spoofed calls, texts, and emails, disconnection threats, and demands for prepaid cards or bitcoin. Tips from Alectra, Elexicon, Hydro One, Hydro Ottawa, and Toronto Hydro.

 

Key Points

A joint warning by Ontario utilities on tactics and steps to prevent customer fraud, phishing, and spoofed contacts.

✅ Verify bills; call your utility using the official number.

✅ Ignore links; do not accept unexpected e-transfers.

✅ Never pay with gift cards, prepaid cards, or bitcoin.

 

Five of Ontario's largest utilities have joined forces to raise awareness about ongoing sophisticated utility scams targeting utility customers.

Some common tactics fraudsters use to target Ontarians include impersonation of the local utility or its employees; sending threatening phone calls, texts and emails; or showing up in-person at a customer's home or business and requesting personal information or payment. The requests can include pressure for immediate payment, threats to disconnect service the same day, and demands to purchase prepaid debit cards, gift cards or bitcoin.

The utilities are encouraging all customers to protect themselves and are providing them with the following tips to stay safe, noting that customers want more choice and flexibility in how they manage accounts:

  • Never make a payment for a charge that isn't listed on your most recent bill
  • Ignore text messages or emails with suspicious links promising refunds
  • Don't call the number provided to you — instead, call your utility directly to check the status of your account
  • Only provide personal information or details about your account when you have initiated the contact with the utility representative  
  • Utility companies will never threaten immediate disconnection for non-payment, and many offer relief programs during hardship
  • If you feel threatened in any way, contact your local police
  • Steps you can take to protect yourself against fraud:

Take five minutes to ask additional questions and listen to your instincts — if something doesn't seem right, ask someone about it, and look for news of official utility support efforts that confirm legitimate outreach

  • Immediately hang up on suspicious phone calls
  • Don't click any links in emails/text messages asking you to accept electronic transfers
  • Avoid sharing personal information
  • Always compare bills to previous ones, including the dollar amount and account number, and stay informed about any official rate changes from your utility
  • Reporting suspicious behaviour, including suspected electricity theft, helps authorities

If you believe you may be a victim of fraud, please contact the Canadian Anti-Fraud Centre at 1-888-495-8501 and your local utility.

Customers can find more information at:

  • Alectra Utilities
  • Elexicon Energy
  • Hydro One
  • Hydro Ottawa 
  • Toronto Hydro

 

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TCA Electric Leads Hydrogen Crane Project at Vancouver Port

Hydrogen Fuel Cell Crane Port of Vancouver showcases zero-emission RTG technology by DP World, TCA Electric, and partners, using hydrogen-electric fuel cells, battery energy storage, and regenerative capture to decarbonize container handling operations.

 

Key Points

A retrofitted RTG crane powered by hydrogen fuel cells, batteries, and regeneration to cut diesel use and CO2 emissions.

✅ Dual fuel cell system charges high-voltage battery

✅ Regenerative capture reduces energy demand and cost

✅ Pilot targets zero-emission RTG fleets by 2040

 

In a groundbreaking move toward sustainable logistics, TCA Electric, a Chilliwack-based industrial electrical contractor, is at the forefront of a pioneering hydrogen fuel cell crane project at the Port of Vancouver. This initiative, led by DP World in collaboration with TCA Electric and other partners, marks a significant step in decarbonizing port operations and showcases the potential of hydrogen technology in heavy-duty industrial applications.

A Vision for Zero-Emission Ports

The Port of Vancouver, Canada's largest port, has long been a hub for international trade. However, its operations have also contributed to substantial greenhouse gas emissions, even as DP World advances an all-electric berth in the U.K., primarily from diesel-powered Rubber-Tired Gantry (RTG) cranes. These cranes are essential for container handling but are significant sources of CO₂ emissions. At DP World’s Vancouver terminal, 19 RTG cranes account for 50% of diesel consumption and generate over 4,200 tonnes of CO₂ annually. 

To address this, the Vancouver Fraser Port Authority and the Province of British Columbia have committed to transforming the port into a zero-emission facility by 2050, supported by provincial hydrogen investments that accelerate clean energy infrastructure across B.C. This ambitious goal has spurred several innovative projects, including the hydrogen fuel cell crane pilot. 

TCA Electric’s Role in the Hydrogen Revolution

TCA Electric's involvement in this project underscores its expertise in industrial electrification and commitment to sustainable energy solutions. The company has been instrumental in designing and implementing the electrical systems that power the hydrogen fuel cell crane. This includes integrating the Hydrogen-Electric Generator (HEG), battery energy storage system, and regenerative energy capture technologies. The crane operates using compressed gaseous hydrogen stored in 15 pressurized tanks, which feed a dual fuel cell system developed by TYCROP Manufacturing and H2 Portable. This system charges a high-voltage battery that powers the crane's electric drive, significantly reducing its carbon footprint. 

The collaboration between TCA Electric, TYCROP, H2 Portable, and HTEC represents a convergence of local expertise and innovation. These companies, all based in British Columbia, have leveraged their collective knowledge to develop a world-first solution in the industrial sector, while regional pioneers like Harbour Air's electric aircraft illustrate parallel progress in aviation. TCA Electric's leadership in this project highlights its role as a key enabler of the province's clean energy transition. 

Demonstrating Real-World Impact

The pilot project began in October 2023 with the retrofitting of a diesel-powered RTG crane. The first phase included integrating the hydrogen-electric system, followed by a one-year field trial to assess performance metrics such as hydrogen consumption, energy generation, and regenerative energy capture rates. Early results have been promising, with the crane operating efficiently and emitting only steam, compared to the 400 kilograms of CO₂ produced by a comparable diesel unit. 

If successful, this project could serve as a model for decarbonizing port operations worldwide, mirroring investments in electric trucks at California ports that target landside emissions. DP World plans to consider converting its fleet of RTG cranes in Vancouver and Prince Rupert to hydrogen power, aligning with its global commitment to achieve carbon neutrality by 2040.

Broader Implications for the Industry

The success of the hydrogen fuel cell crane pilot at the Port of Vancouver has broader implications for the shipping and logistics industry. It demonstrates the feasibility of transitioning from diesel to hydrogen-powered equipment in challenging environments, and aligns with advances in electric ships on the B.C. coast. The project's success could accelerate the adoption of hydrogen technology in other ports and industries, contributing to global efforts to reduce carbon emissions and combat climate change.

Moreover, the collaboration between public and private sectors in this initiative sets a precedent for future partnerships aimed at advancing clean energy solutions. The support from the Province of British Columbia, coupled with the expertise of companies like TCA Electric and utility initiatives such as BC Hydro's vehicle-to-grid pilot underscore the importance of coordinated efforts in achieving sustainability goals.

Looking Ahead

As the field trial progresses, stakeholders are closely monitoring the performance of the hydrogen fuel cell crane. The data collected will inform decisions on scaling the technology and integrating it into broader port operations. The success of this project could pave the way for similar initiatives in other regions, complementing the province's move to electric ferries with CIB support, promoting the widespread adoption of hydrogen as a clean energy source in industrial applications.

TCA Electric's leadership in this project exemplifies the critical role of skilled industrial electricians in driving the transition to sustainable energy solutions. Their expertise ensures the safe and efficient implementation of complex systems, making them indispensable partners in the journey toward a zero-emission future.

The hydrogen fuel cell crane pilot at the Port of Vancouver represents a significant milestone in the decarbonization of port operations. Through innovative partnerships and local expertise, this project is setting the stage for a cleaner, more sustainable future in global trade and logistics.

 

 

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Japan to host one of world's largest biomass power plants

eRex Biomass Power Plant will deliver 300 MW in Japan, offering stable baseload renewable energy, coal-cost parity, and feed-in tariff independence through economies of scale, efficient fuel procurement, and utility-scale operations supporting RE100 demand.

 

Key Points

A 300 MW Japan biomass project targeting coal-cost parity and FIT-free, stable baseload renewable power.

✅ 300 MW capacity; enough for about 700,000 households

✅ Aims to skip feed-in tariff via economies of scale

✅ Targets coal-cost parity with stable, dispatchable output

 

Power supplier eRex will build its largest biomass power plant to date in Japan, hoping the facility's scale will provide healthy margins, a strategy increasingly seen among renewable developers pursuing diverse energy sources, and a means of skipping the government's feed-in tariff program.

The Tokyo-based electric company is in the process of selecting a location, most likely in eastern Japan. It aims to open the plant around 2024 or 2025 following a feasibility study. The facility will cost an estimated 90 billion yen ($812 million) or so, and have an output of 300 megawatts -- enough to supply about 700,000 households. ERex may work with a regional utility or other partner

The biggest biomass power plant operating in Japan currently has an output of 100 MW. With roughly triple that output, the new facility will rank among the world's largest, reflecting momentum toward 100% renewable energy globally that is shaping investment decisions.

Nearly all biomass power facilities in Japan sell their output through the government-mediated feed-in tariff program, which requires utilities to buy renewable energy at a fixed price. For large biomass plants that burn wood or agricultural waste, the rate is set at 21 yen per kilowatt-hour. But the program costs the Japanese public more than 2 trillion yen a year, and is said to hamper price competition.

ERex aims to forgo the feed-in tariff with its new plant by reaping economies of scale in operation and fuel procurement. The goal is to make the undertaking as economical as coal energy, which costs around 12 yen per kilowatt-hour, even as solar's rise in the U.S. underscores evolving benchmarks for competitive renewables.

Much of the renewable energy available in Japan is solar power, which fluctuates widely according to weather conditions, though power prediction accuracy has improved at Japanese PV projects. Biomass plants, which use such materials as wood chips and palm kernel shells as fuel, offer a more stable alternative.

Demand for reliable sources of renewable energy is on the rise in the business world, as shown by the RE100 initiative, in which 100 of the world's biggest companies, such as Olympus, have announced their commitment to get 100% of their power from renewable sources. ERex's new facility may spur competition.

 

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APS asks customers to conserve energy after recent blackouts in California

Arizona Energy Conservation Alert urges APS and TEP customers to curb usage during a heatwave, preventing rolling blackouts, easing peak demand, and supporting grid reliability by raising thermostats, delaying appliances, and pausing pool pumps.

 

Key Points

A utility request during extreme heat to cut demand and protect grid reliability, helping prevent outages.

✅ Raise thermostats to 80 F or higher during peak hours

✅ Delay washers, dryers, dishwashers until after 8 p.m.

✅ Pause pool pumps; switch off nonessential lights and devices

 

After excessive heat forced rolling blackouts for thousands of people across California Friday and Saturday, Arizona Public Service Electric is asking customers to conserve energy this afternoon and evening.

“Given the extended heat wave in the western United States and climate-related grid risks that utilities are monitoring, APS is asking customers to conserve energy due to extreme energy demand that is driving usage higher throughout the region with today’s high temperatures,” APS said in a statement.

Tucson Electric Power has made a similar request of customers in its coverage area.


APS is asking customers to conserve energy in the following ways Tuesday until 8 p.m.:

  • Raise thermostat settings to no lower than 80 degrees.
  • Turn off extra lights and avoid use of discretionary major appliances such as clothes washers, dryers and dishwashers.
  • Avoid operation of pool pumps.

The request from APS also came just hours after Arizona Corporation Commission Chairman Bob Burns sent a letter to electric utilities under the commission's umbrella, like APS, to see if they are in good shape or anticipate any problems given looming shortages in California. He requested the companies respond by noon Friday.


"The whole plan is to take a look at the system early in the Summer," Burns said. "Early May we look at the system, make sure we're ready and able to serve the public throughout the entire heat cycle."

Burns told ABC15 the Summer Preparedness workshop with utilities took place in May and the regulated utilities reported they were well equipped to meet the anticipated peaks of the Summer, even as supply-chain pressures mount across the industry. Tuesday's letter to the electric companies seeks to see if they are still able to "adequately, safely and reliably" serve customers through the heatwave, or if what happened in California could take place here.

"With the activities that are occurring over in California, including tight grid conditions that have repeatedly tested operators, we just want to double check," Burns said.

An APS representative told ABC15 they have adequate supply and reserve and don't anticipate any problems.

However, the rolling blackouts in California also caught the attention of Commissioner Lea Marquez Peterson. She is calling on the chairman to hold an emergency meeting amid wildfire concerns across California and the region.

"The risk to Arizonans and the fact that energy could be interrupted, that we had some kind of rolling blackout like California would have, would be really a public health issue," Peterson said. "It could be life and death in some cases for vulnerable populations."

 

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Substation Maintenance Training

Substation Maintenance Training delivers live online instruction on testing switchgear, circuit breakers, transformers, protective relays, batteries, and SCADA systems, covering safety procedures, condition assessment, predictive maintenance, and compliance for utility substations.

 

Key Points

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✅ Live instructor-led, 12-hour web-based training

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Our Substation Maintenance Training course is a 12-Hour Live online instruction-led course that will cover the maintenance and testing requirements for common substation facilities, and complements VFD drive training for professionals managing motor control systems.

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Electrical Substation maintenance is a key component of any substation owner's electrical maintenance program. It has been well documented that failures in key procedures such as racking mechanisms, meters, relays and busses are among the most common source of unplanned outages. Electrical transmission, distribution and switching substations, as seen in BC Hydro's Site C transmission line work milestone, generally have switching, protection and control equipment and one or more transformers.Our electrical substation maintenance course focuses on maintenance and testing of switchgear, circuit breakers, batteries and protective relays.

This Substation Maintenance Training course will cover the maintenance and testing requirements for common substation devices, including power transformers, oil, air and vacuum circuit breakers, switchgear, ground grid systems aligned with NEC 250 grounding and bonding guidance, batteries, chargers and insulating liquids. This course focuses on what to do, when to do it and how to interpret the results from testing and maintenance. This Substation Maintenance course will deal with all of these important issues.

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This course is designed for engineering project managers, engineers, and technicians from utilities who have built or are considering building or retrofitting substations or distribution systems with SCADA and substation integration and automation equipment, and for teams focused on electrical storm safety in the field.

Complete Course Details Here:

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