TVA returning to energy efficiency roots

By The Tennessean


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TVA, once one of the most conservation-oriented utilities in the country, abandoned its innovative ways in the 1980s and is only now returning to a major focus on energy efficiency.

As a result of the decades-long lag, Tennesseans use more residential electricity per person than any other state except Alabama. In contrast, utilities in several other parts of the country have embraced efforts to reduce electricity use by customers, leapfrogging TVA and offering a wide array of programs designed to save energy.

For example, the city-run electric utility in Austin, Texas, put measures in place over the past 25 years that saved more electricity than a new power plant would generate.

In contrast, TVA continued on a nuclear power spending program, approving $2.5 billion last year to complete a new nuclear reactor at Watts Bar in East Tennessee. It spent $1.8 billion to restart another nuclear unit last year in Alabama. The agency also paid out $1 billion last year to buy electricity outside its own grid.

Only after committing billions to increasing nuclear power has the agency made a serious pledge to promote efficiency as part of its overall strategy. And the $36 million it has set aside this year to do so is only a fraction of the amount going for more nuclear power.

The agency insists there's no way around the need for more power, but concedes it needs to concentrate on energy efficiency and reducing demand in combination with its nuclear program.

"Relative to what's going on in the rest of the country, we are behind," said TVA's Joe Hoagland, who was named vice president of energy efficiency and demand response last fall. "But we haven't had the price and reliability issue that some places have."

There Was Little Incentive

That lack of emphasis on conservation is evident, especially for those who have lived elsewhere.

"There doesn't seem to be any kind of awareness — period — except for small pockets of people throughout the city who in some cases did live somewhere else and brought that awareness to Nashville," said Judy Wilson, of East Nashville, who owns a Web development company. She lived in environmentally conscious San Francisco for 17 years.

Why has TVA been largely missing from the conservation game? The agency — like most utilities — had little incentive to encourage consumers to use less power.

Until recent years the TVA had enough inexpensive, reliable power, and revenues were needed to pay for expenses, planning and the more than $20 billion owed for power plant construction.

"If you see yourself as a cranker of electricity as opposed to a provider of energy services, then you have a whole different way of looking at what would benefit your customers," said John Laitner, director of economic analysis for the American Council for an Energy-Efficient Economy. "You need to diversify to include efficiency as well as supply."

Tenn. Vs. Other States

A look at how Tennessee compares with other states in electrical use is one way of gauging how the state and the TVA have faltered on the conservation front.

Tennessee uses about a quarter more residential electricity per person, on average, than Texas, for instance, according to research by the California Energy Commission.

From the late 1970s to 2005, Tennessee's per-person residential electricity use jumped 25 percent. The state is in a region where air conditioning use is heavier, which can account for some, but not all, of the differences state to state.

In contrast, California's residential electricity use rose just 5 percent per person during that same period. Though the California economy grew, the state never stopped pushing for conservation after the 1970s national energy crisis. California also is one of several states, including Texas and Vermont, that have begun requiring utilities to find ways to manage and slow increasing power use.

But TVA is different: Because it's an independent, self-supporting federal agency, the state government couldn't mandate it to act even if it wanted to. The state legislature asked — by way of a non-binding resolution last year — that the agency make a major investment in energy efficiency.

In the past year, the TVA board has — coincidentally or not — committed to reducing carbon and energy use by its customers and itself. The goal is a 1,400-megawatt reduction in peak electricity use within five years. That's more energy than a new nuclear reactor would produce and enough for more than 650,000 homes. And TVA last month set a goal of generating half its power from low- or non-carbon-producing sources by 2020.

The contrast with several states, however, is stark. At least 20 are already viewing energy reductions and time-of-day management of power demand as a low-cost, clean energy resource. Utilities have set up programs that include offers such as rebates for "cool roofs" that can reduce air conditioning use by 10 percent to 20 percent, and free home energy audits by professionals.

Vermont, a major conservation leader, established an independent "efficiency utility" in 2000. Its voluntary programs and incentives, which include rebates for more efficient light bulbs and appliances, have stopped growth in electricity use there and have saved homes and businesses $31 million.

"If that can be done here, it can probably be done other places," said Blair Hamilton, executive director of Efficiency Vermont.

One of the country's more aggressive programs was built in fast-growing Austin over the past 25 years. Rebates and incentives cover everything from solar screens to efficient refrigerators and zero- and low-interest loans for making a home energy efficient.

"It's cheaper for us in most cases to meet growth and demand through efficiency rather than building plants," said Matt Watson, policy director for Austin Mayor Will Wynn.

Residents have been able to put in a $20,000 solar energy system for $5,000 because of Austin's rebates and federal tax incentives, Watson said. Up to $200,000 in rebates is available for data center efficiencies at businesses.

"It's worth it to defray costs through incentives," Watson said.

TVA: Nukes Over Green

Ironically, TVA was the leader in such programs during the 1970s and '80s. Then, TVA would send workers into homes and perform energy audits to help residents become more efficient. It gave no- and low-interest loans for energy-efficient heat pumps and weatherization products, including weather stripping and insulation.

But times changed. With its new nuclear plants coming on line, and, then, a surge of independent power producers building plants, TVA had plenty of power, and less reason to encourage customers to conserve. Federal tax incentives dried up for energy efficiency programs, and the public lost interest in conservation as its memories of the '70s energy crises faded.

"TVA was the most innovative utility in the country, and then they stopped," said Alex Tapia, with the Southeast Energy Efficiency Alliance, who applauds the new effort.

"Now, they're kind of scrambling to catch up."

The Tennessee Valley Authority was established by Congress in 1933. In addition to overseeing the Tennessee River, the agency brought electrification to an area well behind much of the nation.

The relatively inexpensive electricity it has provided, has been both a boon and a problem.

Groups such as the Southern Alliance for Clean Energy have urged the agency for years to consider energy efficiency. Pressure from groups did help spark the Green Power Switch program, which allows customers of participating distributors to pay extra for renewable energy resources. TVA has put up several windmills and solar panels and is generating some electricity from methane. But taken together, those projects generate less than 1 percent of its power.

But generally, the advocates' efforts were to little avail, and the agency settled on more nuclear or other fossil fuel power, with a smattering of conservation offerings.

However, Anda Ray, TVA's vice president of environmental stewardship and policy, contends nuclear plants are a key to the future. Gains from less growth in energy demand would be used to remove from service coal plants, which add to air pollution.

Whatever is done will take a partnership with the public, she said.

"You're trading bricks and mortar for people's behavior," she said.

What TVA Is Doing Now

The TVA says a growing population, rising energy costs and mounting concerns about climate-changing pollution have triggered a shift in the utility that includes starting out with pilot programs.

"What we've done over the last six months is put together a plan to enhance and revamp our energy efficiency program," Hoagland said.

The agency has put aside $36 million for this fiscal year for energy efficiency, with part of that for existing programs, including Green Power Switch.

Part of the money is for planning and pilot programs, including one in which customers can get cheaper rates at different times of the day when demand isn't as high.

A home audit program for residents to conduct themselves also is being offered, with free energy kits, worth $40, available for 30,000 takers. About a third are left.

The amount for efficiency and demand timing programs could go well over $100 million in the future, TVA's President and CEO Tom Kilgore has said.

Tapia, with the Southeast Energy Efficiency Alliance, said TVA is on track again. The plans officials have announced are "enough, given that it's the first step in a long-term program."

If TVA doesn't follow through, the risk is dirtier air, more mountaintops blown up to mine coal, and increased global warming, he said.

Agreeing with him was John Noel, a Nashville businessman and president of the Southern Alliance for Clean Energy.

"TVA is behind the energy conservation curve, but they are implementing systems and programs at a faster pace than most any utility in the country," he said.

Building nuclear reactors could be sidelined while efficiencies are sought along with alternative power sources, such as more solar and cogeneration, he said.

"It could all add up to the fact that we do not need to build a financially risky system, such as a nuclear plant," Noel said. "This is uncharted territory for TVA, and I say it's a territory we need to venture into."

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Lack of energy: Ottawa’s electricity consumption drops 10 per cent during pandemic

Ottawa Electricity Consumption Drop reflects COVID-19 impacts, with Hydro Ottawa and IESO reporting 10-12% lower demand, delayed morning peaks, and shifted weekend peak to 4 p.m., alongside provincial time-of-use rate relief.

 

Key Points

A 10-12% decline in Ottawa's electricity demand during COVID-19, with later morning peaks and weekend peak at 4 p.m.

✅ Weekday demand down 11%; weekends down 10% vs April 2019.

✅ Morning peak delayed about 4 hours; 6 a.m. usage down 17%.

✅ Weekend peak moved from 7 p.m. to 4 p.m.; rate relief ongoing.

 

Ottawa residents may be spending more time at home, with residential electricity use up even as the city’s overall energy use has dropped during the COVID-19 pandemic.

Hydro Ottawa says there was a 10-to-11 per cent drop in electricity consumption in April, with the biggest decline in electricity usage happening early in the morning, a pattern echoed by BC Hydro findings in its province.

Statistics provided to CTV News Ottawa show average hourly energy consumption in the City of Ottawa dropped 11 per cent during weekdays, mirroring Manitoba Hydro trends reported during the pandemic, and a 10 per cent decline in electricity consumption on weekends.

The drop in energy consumption came as many businesses in Ottawa closed their doors due to the COVID-19 measures and physical distancing guidelines.

“Based on our internal analysis, when comparing April 2020 to April 2019, Hydro Ottawa observed a lower, flatter rise in energy use in the morning, with peak demand delayed by approximately four hours.” Hydro Ottawa said in a statement to CTV News Ottawa.

“Morning routines appear to have the largest difference in energy consumption, most likely as a result of a collective slower pace to start the day as people are staying home.”

Hydro Ottawa says overall, there was an 11 per cent average hourly reduction in energy use on weekdays in April 2020, compared to April 2019. The biggest difference was the 6 a.m. hour, with a 17 per cent decrease.

On weekends, the average electricity usage dropped 10 per cent in April, compared to April 2019. The biggest difference was between 7 a.m. and 8 a.m., with a 13 per cent drop in hydro usage.

Hydro Ottawa says weekday peak continues to be at 4 p.m., while on weekends the peak has shifted from 7 p.m. before the pandemic to 4 p.m. now, though Hydro One has not cut peak rates for self-isolating customers.

The Independent Electricity System Operator says across Ontario, there has been a 10 to 12 per cent drop in energy consumption during the pandemic, a trend reflected in province-wide demand data that is the equivalent to half the demand of Toronto.

The Ontario Government has provided emergency electricity rate relief during the COVID-19 pandemic. Residential and small business consumers on time-of-use pricing, and later ultra-low overnight options, will continue to pay one price no matter what time of day the electricity is consumed until the end of May.

 

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Company Becomes UK's Second-Largest Electricity Operator

Second-Largest UK Grid Operator advancing electricity networks modernization, smart grid deployment, renewable integration, and resilient distribution, leveraging acquisitions, data analytics, and infrastructure upgrades to boost reliability, efficiency, and service quality across regions and energy sector.

 

Key Points

A growing electricity networks operator advancing smart grids, renewable integration, and reliability.

✅ Expanded via acquisitions and regional growth

✅ Investing in smart grid, data analytics, automation

✅ Enhancing reliability, resilience, renewable integration

 

In a significant shift within the UK’s energy sector, a major company has recently ascended to become the second-largest electricity networks operator in the country. This milestone marks a pivotal moment in the industry, reflecting ongoing changes and competitive dynamics in the energy landscape, such as the shift toward an independent system operator in Great Britain. The company's ascent underscores its growing influence and its role in shaping the future of energy distribution across the UK.

The company, whose identity is a result of strategic acquisitions and operational expansions, now holds a substantial position within the electricity networks sector. This new ranking is the result of a series of investments and strategic moves aimed at strengthening its network capabilities and, amid efforts to fast-track grid connections across the UK, expanding its geographical reach. By achieving this status, the company is set to play a crucial role in managing and maintaining the electricity infrastructure that serves millions of households and businesses across the UK.

The rise to the second-largest position follows a period of significant growth and transformation for the company. Recent acquisitions have enabled it to enhance its network infrastructure, integrate advanced technologies, adopting a more digital grid approach, and improve service delivery. These developments come at a time when the UK is undergoing a significant transition in its energy sector, driven by the need for modernization, sustainability, and resilience in response to evolving energy demands.

One of the key factors contributing to the company's new status is its focus on upgrading and expanding its electricity networks. Investments in modernizing infrastructure, such as the commissioning of a 2GW substation to boost capacity, incorporating smart grid technologies, and enhancing operational efficiencies have been central to its strategy. By leveraging cutting-edge technology and data analytics, the company is able to optimize network performance, reduce outages, and improve overall reliability.

The company’s expansion into new regions has also played a crucial role in its growth. By extending its network coverage, including assets like the London electricity tunnel that enhance supply routes, the company has been able to provide electricity to a larger customer base, increasing its market share and influence in the sector. This expansion not only enhances its position as a major player in the industry but also supports the broader goal of ensuring reliable and efficient electricity distribution across the UK.

The shift to becoming the second-largest operator also reflects broader trends in the UK energy sector. The industry is experiencing a period of consolidation and transformation, driven by regulatory changes, technological advancements, and the push towards decarbonization, with similar momentum seen in British Columbia's clean energy shift that underscores global trends. The company’s ascent is indicative of these broader dynamics, as firms adapt to new challenges and opportunities in a rapidly evolving market.

In addition to operational and strategic advancements, the company’s rise is aligned with the UK’s broader energy goals. The government has set ambitious targets for reducing carbon emissions and increasing the use of renewable energy sources. As a major electricity networks operator, the company is positioned to support these goals by integrating renewable energy into the grid, including projects like the Scotland-to-England subsea link that carry remote generation, enhancing energy efficiency, and contributing to the transition towards a low-carbon energy system.

The company’s new status also brings with it a range of responsibilities and opportunities. As one of the largest operators in the sector, it will have a significant role in shaping the future of electricity distribution in the UK. This includes addressing challenges such as grid reliability, energy security, and the integration of emerging technologies. The company’s ability to manage these responsibilities effectively will be crucial in ensuring that it continues to deliver value to customers and stakeholders.

The transition to becoming the second-largest operator is not without its challenges. The company will need to navigate a complex regulatory environment, manage stakeholder expectations, and address any operational issues that may arise from its expanded network. Additionally, the competitive nature of the energy sector means that the company will need to continuously innovate and adapt to maintain its position and drive further growth.

In summary, the company’s achievement of becoming the second-largest electricity networks operator in the UK represents a significant milestone in the energy sector. Through strategic acquisitions, infrastructure investments, and operational enhancements, the company has strengthened its position and expanded its reach. This development highlights the evolving landscape of the UK energy sector and underscores the importance of modernization and innovation in meeting the country’s energy needs. As the company moves forward, it will play a key role in shaping the future of electricity distribution and supporting the UK’s energy transition goals.

 

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Bomb Cyclone Leaves Half a Million Without Power in Western Washington

Western Washington Bomb Cyclone unleashed gale-force winds, torrential rain, and coastal flooding, causing massive power outages from Seattle to Tacoma; storm surge, downed trees, and blocked roads hindered emergency response and infrastructure repairs.

 

Key Points

A rapidly deepening storm with severe winds, rain, flooding, and major power outages across Western Washington.

✅ Rapid barometric pressure drop intensified the system

✅ Gale-force winds downed trees and power lines

✅ Coastal flooding and storm surge disrupted transport

 

A powerful "bomb cyclone" recently hit Western Washington, causing widespread destruction across the region. The intense storm left more than half a million residents without power, similar to B.C. bomb cyclone outages seen to the north, with outages affecting communities from Seattle to Olympia. This weather phenomenon, marked by a rapid drop in atmospheric pressure, unleashed severe wind gusts, heavy rain, and flooding, causing significant disruption to daily life.

The bomb cyclone, which is a rapidly intensifying storm, typically features a sharp drop in barometric pressure over a short period of time. This creates extreme weather conditions, including gale-force winds, torrential rain, and coastal flooding, as seen during California storm impacts earlier in the season. In Western Washington, the storm struck just as the region was beginning to prepare for the winter season, catching many off guard with its strength and unpredictability.

The storm's impact was immediately felt as high winds downed trees, power lines, and other infrastructure. By the time the worst of the storm had passed, utility companies had reported widespread power outages, with more than 500,000 customers losing electricity. The outages were particularly severe in areas like Seattle, Tacoma, and the surrounding communities. Crews worked tirelessly in difficult conditions to restore power, but many residents faced extended outages, underscoring US grid climate vulnerabilities that complicate recovery efforts, with some lasting for days due to the scope of the damage.

The power outages were accompanied by heavy rainfall, leading to localized flooding. Roads were inundated, making it difficult for first responders and repair crews to reach affected areas. Emergency services were stretched thin as they dealt with downed trees, blocked roads, and flooded neighborhoods. In some areas, floodwaters reached homes, forcing people to evacuate. In addition, several schools were closed, and public transportation services were temporarily halted, leaving commuters stranded and businesses unable to operate.

As the storm moved inland, its effects continued to be felt. Western Washington’s coastal regions were hammered by high waves and storm surges, further exacerbating the damage. The combination of wind and rain also led to hazardous driving conditions, prompting authorities to advise people to stay off the roads unless absolutely necessary.

While power companies worked around the clock to restore electricity, informed by grid resilience strategies that could help utilities prepare for future events, challenges persisted. Fallen trees and debris blocked access to repair sites, and the sheer number of outages made it difficult for crews to restore power quickly. Some customers were left in the dark for days, forced to rely on generators, candles, and other makeshift solutions. The storm's intensity left a trail of destruction, requiring significant resources to address the damages and rebuild critical infrastructure.

In addition to the immediate impacts on power and transportation, the bomb cyclone raised important concerns about climate change and the increasing frequency of extreme weather events. Experts note that storms like these are becoming more common, with rapid intensification leading to more severe consequences and compounding pressures such as extreme-heat electricity costs for households. As the planet warms, scientists predict that such weather systems will continue to grow in strength, posing greater challenges to cities and regions that are not always prepared for such extreme events.

In the aftermath of the storm, local governments and utility companies faced the daunting task of not only restoring services but also assessing the broader impact of the storm on communities. Many areas, especially those hit hardest by flooding and power outages, will require substantial recovery efforts. The devastation of the bomb cyclone highlighted the vulnerability of infrastructure in the face of rapidly changing weather patterns and water availability, as seen in BC Hydro drought adaptations nearby, and reinforced the need for greater resilience in the face of future storms.

The storm's impact on the Pacific Northwest is a reminder of the power of nature and the importance of preparedness. As Western Washington recovers, there is a renewed focus on strengthening infrastructure, including expanded renewable electricity to diversify supply, improving emergency response systems, and ensuring that communities are better equipped to handle the challenges posed by increasingly severe weather events. For now, residents remain hopeful that the worst is behind them and are working together to rebuild and prepare for whatever future storms may bring.

The bomb cyclone has left an indelible mark on Western Washington, but it also serves as a call to action for better preparedness, more robust infrastructure, and a greater focus on combating climate change to mitigate the impact of such extreme weather in the future.

 

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Key Points

Ratepayer-funded costs to meet New York's renewable targets and zero-emissions grid, offset by federal incentives.

✅ $48B in projects funded by consumers over two decades

✅ Up to 10% of utility bills already paid by some upstate users

✅ Targets: 70% renewables by 2030; zero-emissions grid by 2040

 

A generational push to tackle climate change in New York that includes its Green New Deal is quickly becoming a pocketbook issue headed into 2024.

Some upstate New York electric customers are already paying 10 percent of their electricity bills to support the state’s effort to move off fossil fuels and into renewable energy. In the coming years, people across the state can expect to give up even bigger chunks of their income to the programs — $48 billion in projects is set to be funded by consumers over the next two decades.

The scenario is creating a headache for New York Democrats grappling with the practical and political risk of the transition.


It’s an early sign of the dangers Democrats across the country will face as they press forward with similar policies at the state and federal level. New Jersey, Maryland and California are also wrestling with the issue and, in some cases, are reconsidering their ambitious plans, including a 100% carbon-free mandate in California.

“This is bad politics. This is politics that are going to hurt all New Yorkers,” said state Sen. Mario Mattera, a Long Island Republican who has repeatedly questioned the costs of the state’s climate law and who will pay for it.

Democrats, Mattera said, have been unable to explain effectively the costs for the state’s goals. “We need to transition into renewable energy at a certain rate, a certain pace,” he said.

Proponents say the switch will ultimately lower energy bills by harnessing the sun and wind, result in significant health benefits and — critically — help stave off the most devastating climate change scenarios. And they hope new money to go green from the Inflation Reduction Act, celebrating its one-year anniversary, can limit costs to consumers.

New York has statutory mandates calling for 70 percent renewable electricity by 2030 and a fully “zero emissions” grid by 2040, among the most aggressive targets in the country, aligning with a broader path to net-zero electricity by mid-century. The grid needs to be greened, while demand for electricity is expected to more than double by 2050 — the same year when state law requires emissions to be cut by 85 percent from 1990 levels.

But some lawmakers in New York, particularly upstate Democrats, and similar moderates across the nation are worried about moving too quickly and sparking a backlash against higher costs, as debates over Minnesota's 2050 carbon-free plan illustrate. The issue is another threat to Democrats heading into the critical 2024 battleground House races in New York, which will be instrumental in determining control of Congress.

Even Gov. Kathy Hochul, a Democrat who is fond of saying that “we’re the last generation to be able to do anything” about climate change, last spring balked at the potential price tag of a policy to achieve New York’s climate targets, a concern echoed in debates over a fully renewable grid by 2030 elsewhere. And she’s not the only top member of her party to say so.

“If it’s all just going to be passed along to the ratepayers — at some point, there’s a breaking point, and we don’t want to lose public support for this agenda,” state Comptroller Tom DiNapoli, a Democrat, warned in an interview.

 

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Crossrail will generate electricity using the wind created by trains

Urban Piezoelectric Energy Textiles capture wind-driven motion on tunnels, bridges, and facades, enabling renewable microgeneration for smart cities with decentralized power, resilient infrastructure, and flexible lamellae sheets that harvest airflow vibrations.

 

Key Points

Flexible piezoelectric sheets that convert urban wind and vibration into electricity on tunnels, bridges, and facades.

✅ Installed on London Crossrail to test airflow energy capture

✅ Flexible lamellae panels retrofit tunnels, bridges, facades

✅ Supports decentralized, resilient urban microgrids

 

Charlotte Slingsby and her startup Moya Power are researching piezo-electric textiles that gain energy from movement, similar to advances like a carbon nanotube energy harvester being explored by materials researchers. It seems logical that Slingsby originally came from a city with a reputation for being windy: “In Cape Town, wind is an energy source that you cannot ignore,” says the 27-year-old, who now lives in London.

Thanks to her home city, she also knows about power failures. That’s why she came up with the idea of not only harnessing wind as an alternative energy source by setting up wind farms in the countryside or at sea, but also for capturing it in cities using existing infrastructure.

 

The problem

The United Nations estimates that by 2050, two thirds of the world’s population will live in cities. As a result, the demand for energy in urban areas will increase dramatically, spurring interest in nighttime renewable technology that can operate when solar and wind are variable. Can the old infrastructure grow fast enough to meet demand? How might we decentralise power generation, moving it closer to the residents who need it?

For a pilot project, she has already installed grids of lamellae-covered plastic sheets in tunnels on London Crossrail routes; the draft in the tube causes the protrusions to flutter, which then generates electricity.

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The yield is low compared to traditional wind power plants and is not able to power whole cities, but Slingsby sees Moya Power as just a single element in a mixture of urban energy sources, alongside approaches like gravity power that aid grid decarbonization.

In the future, Slingsby’s invention could hang on skyscrapers, in tunnels or on bridges – capturing power in the windiest parts of the city, alongside emerging air-powered generators that draw energy from humidity. The grey concrete of tunnels and urban railway cuttings could become our cities’ most visually appealing surfaces...

 

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Ontario Energy Board prohibiting electricity shutoffs during latest stay-at-home order

OEB Disconnection Ban shields Ontario residential customers under the stay-at-home order, pausing electricity distributor shutoffs for non-payment and linking COVID-19 Energy Assistance Program credits for small businesses, charities, and overdue utility bills.

 

Key Points

A pause on electricity shutoff notices during Ontario's stay-at-home order, with COVID-19 bill credits for customers.

✅ Distributors cannot issue residential disconnection notices.

✅ Applies through the stay-at-home order timeline.

✅ CEAP credits: $750 residential; $1,500 small biz and charities.

 

With Ontario now into the third province-wide lockdown, the Ontario Energy Board (OEB) has promised residents won't have to worry about their power being shut off.

On April 8, the Province issued the third stay-at-home order in the last 13 months which is scheduled to last for 28 days until at least May 6, as electricity rates and policies continue to shift.

On April 30, the annual winter disconnection ban is set to expire, meaning electricity distributors like Hydro One would normally be permitted to issue disconnection notices for non-payment as early as 14 days before the end of the ban.

However, the OEB has announced changes for electricity consumers that prohibit electricity distributors from issuing disconnection notices to residential customers for the entirety of the stay-at-home order.

Additionally, the COVID-19 Energy Assistance Program is available for residential, small business, and registered charity customers who have overdue amounts on their electricity or gas bills as a result of the pandemic, complementing support for electric bills introduced during COVID-19, and the fixed COVID-19 hydro rate that helped stabilize costs.

Those who meet these criteria are eligible for credits up to a maximum of $750 for residential customers and $1,500 for small businesses and charities, alongside earlier moves to set an off-peak price to ease costs.

 

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