Woman dies after power cut to oxygen pump


Protective Relay Training - Basic

Our customized live online or in‑person group training can be delivered to your staff at your location.

  • Live Online
  • 12 hours Instructor-led
  • Group Training Available
Regular Price:
$699
Coupon Price:
$599
Reserve Your Seat Today
A 44-year-old woman who needed an electric oxygen pump to breathe died after an energy company cut the power to her home because of a $122 unpaid bill, her family claimed recently.

Police said they had launched an investigation into Folole Muliaga's death, which happened within two hours of state-owned company Mercury Energy cutting power to her house.

Mercury Energy's general manager, James Moulder, said the company was devastated by the woman's death and was conducting its own investigation to determine what happened. Muliaga, a schoolteacher with four children between the ages of 5 and 20, had been off work since February with an illness and had fallen behind in her payments to Mercury, said Brenden Sheehan, a relative who provided a copy of the bill.

Six days before a Mercury Energy representative arrived Tuesday at the house to disconnect the electricity, she was $122 in arrears.

Sheehan said both Muliaga and her son told the technician she was dependent on the oxygen machine to stay alive and invited him into the house to see it. "Then he cut the power off," Sheehan told The Associated Press.

Muliaga began having difficulty breathing, became faint and then collapsed, he said. Paramedics were unable to revive her, and she was pronounced dead within two hours of the power being cut.

Moulder expressed his "deep condolences" to the family, and said the company was checking reports that it had been warned Muliaga needed power for the oxygen machine.

"We were simply unaware that loss of electricity to the household was putting a vulnerable customer at risk," he said.

"More than one" disconnection notice had been sent to Muliaga's address over a six- to seven-week period, he added.

State Owned Enterprises Minister Trevor Mallard said there were reports the family had been warned about the overdue account.

"The correct authority to investigate this and sort out the facts is the police," Mallard said, adding the government would expect "full accountability" if the company was found to be culpable.

Related News

Siemens Energy to unlock a new era of offshore green hydrogen production

Offshore Wind-to-Hydrogen Integration enables green hydrogen by embedding an electrolyzer in offshore turbines. Siemens Gamesa…
View more

Why subsidies for electric cars are a bad idea for Canada

EV Subsidies in Canada influence greenhouse-gas emissions based on electricity grid mix; in Ontario and…
View more

Senate Committee Advised by WIRES Counsel That Electric Transmission Still Faces Barriers to Development

U.S. Transmission Grid Modernization underscores FERC policy certainty, high-voltage infrastructure upgrades, renewables integration, electrification, and…
View more

Texas lawmakers propose electricity market bailout after winter storm

Texas Electricity Market Bailout proposes securitization bonds and ERCOT-backed fees after Winter Storm Uri, spreading…
View more

Wind Denmark - summer's autumn weather provides extraordinarily low electricity prices

Western Denmark Negative Electricity Prices stem from wind energy oversupply, grid congestion, and limited interconnector…
View more

Two new BC generating stations officially commissioned

BC Hydro Site C and Clean Energy Policy shapes B.C.'s power mix, affecting run-of-river hydro,…
View more

Sign Up for Electricity Forum’s Newsletter

Stay informed with our FREE Newsletter — get the latest news, breakthrough technologies, and expert insights, delivered straight to your inbox.

Electricity Today T&D Magazine Subscribe for FREE

Stay informed with the latest T&D policies and technologies.
  • Timely insights from industry experts
  • Practical solutions T&D engineers
  • Free access to every issue

Download the 2026 Electrical Training Catalog

Explore 50+ live, expert-led electrical training courses –

  • Interactive
  • Flexible
  • CEU-cerified