OPOWER, Xcel launch energy-reporting program


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Xcel Energy Home Energy Reports deliver insights and analytics to St. Paul homeowners via web portal and mail, boosting energy efficiency, lowering natural gas and electricity bills with personalized comparisons and tips.

 

Essential Takeaways

Utility reports benchmarking home energy use and delivering tips to cut electricity and natural gas consumption.

  • Uses advanced analytics and behavioral science
  • Compares usage to similar local households
  • Delivered via web portal; many get mailed reports
  • Recommends tailored, low-cost efficiency actions

 

OPOWER, the energy efficiency and smart grid software company, announced that Xcel Energy has launched a new energy efficiency program based on the OPOWER Home Energy Reports.

 

Fifty-thousand randomly selected homeowners in the St. Paul, Minn., area will be participating in a Home Energy Reporting program that provides residential customers with valuable information and monitoring tools that can help them improve the energy efficiency in their homes and save on monthly natural gas and electricity bills.

All 50,000 program participants will receive access to this information through a web portal, with 35,000 of the participants also receiving paper reports through the mail.

“OPOWER Home Energy Reports have been successful in generating energy and costs savings at utilities across the country, including programs like the Energy Optimizer program that demonstrate scalable results, and in Minnesota by arming consumers with insights on easy steps they can take to become more energy efficient in their homes,” said Laura McCarten, regional vice president for Northern States Power Co.-Minnesota, an Xcel Energy company. “Over the next eighteen months, Xcel Energy will evaluate the impact on overall energy consumption, review consumer feedback and optimize our approach before a wider rollout.”

The OPOWER Home Energy Reports are created using advanced analytics that evaluate customers’ energy usage patterns, combined with behavioral science techniques proven to motivate action. Each report provides a detailed analysis of individual monthly energy use as compared to similar households within the same geographic location, while recommending specific energy efficiency tips for every customer based on their household characteristics, echoing the Energy Optimizer success seen at other utilities.

“We’re delighted to begin the new year with a partnership with Xcel Energy, a recognized leader in energy efficiency and smart grid technology, including the Xcel smart grid initiative, and a utility dedicated to delivering the latest in technology to its customers,” said Alex Laskey, president and co-founder of OPOWER. “Xcel Energy customers in the St. Paul, Minnesota, area can now better understand their energy usage via household-specific tips which explain the steps needed to manage their energy consumption and realize significant savings.”

In addition to deploying OPOWER’s Home Energy Reporting platform, Xcel Energy is relying on OPOWER’s Insight Engine, a customer segmentation and usage analysis software module, to guide a simultaneous deployment of in-home devices at Xcel Energy, similar to the energy planner program used by Tampa Electric, providing an additional form of energy use feedback for select customers. Both deployments are part of Xcel Energy’s large-scale energy efficiency pilot program, comparable to a smart metering pilot in Washington, approved by the Minnesota Office of Energy Security and aimed at assessing the energy savings and cost effectiveness of various types of usage feedback over the next eighteen months. Xcel Energy will use the findings from this pilot to inform its long-term, smart grid based customer engagement and energy efficiency strategy.

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