EuropeÂ’s offshore wind grows 54 per cent

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Almost 200 offshore wind turbines with a combined power-generating capacity of 577-megawatts (MW) were connected to the grid in Europe in 2009.

The latest figures from the European Wind Energy Association (EWEA) show a 54% increase in new wind generation from 2008, when 373 MW was installed and connected. Last year saw 199 turbines installed at eight new windfarms. For the year ahead, the association predicts that 10 additional European offshore windfarms will be completed, adding 1,000 MW in power generation capacity and bringing a 75% increase from 2009.

"This is an incredibly good result, considering the continued difficulties of obtaining project finance for large projects," said Christian Kjaer, EWEA chief executive. "Independent project developers, in particular, are still struggling. For the offshore wind power industry to continue its development, it is vital that governments and the European Commission provide policy frameworks that stimulate investor interest and allow project developers to move their plans forward."

In 2009, five countries built new offshore windfarms: the United Kingdom (284 MW), Denmark (230 MW), Sweden (30 MW), Germany (30 MW) and Norway (2.3 MW).

Today, 17 offshore windfarms, with a combined generation capacity of more than 3,500 MW, are under construction in Europe. Slightly less than half of these are being built in UK waters. The UK also looks set to dominate the next wave of offshore windfarm construction, following the recent announcement of winning bidders for the country's Round 3 phase of windfarm development. Round 3 will see a massive 25 gigawatts (GW) of offshore wind power added in the coming decade.

According to the EWEA, 52 offshore windfarms have won full consent in European waters, totalling more than 16,000 MW, with just over half of this capacity planned in Germany. Germany has a fledgling offshore wind power market, but the government is determined to make wind a key part of its renewable energy ambitions. The country's first offshore windfarm, the 60-MW Alpha Ventus project, began construction last July and is owned by a consortium of companies that includes E.ON AG; Vattenfall Europe, part of Swedish utility Vattenfall AB; and EWE AG, a German energy and gas provider.

In 2009, the turnover of the offshore wind industry was approximately 1.5 billion euros, and EWEA predicts this will double to 3 billion euros this year. Strong support from the European Union and the European Investment Bank has played a key role in the offshore rush.

Kjaer said, "The push given by the decision to inject 255 million euros under the European Union's European Economic Recovery Plan into the offshore wind sector showed that decision-makers understand that offshore wind is key to Europe's future energy supplies. The European Investment Bank's increased involvement will also be instrumental for the future success of offshore wind's contribution to European recovery, job creation and technology leadership."

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Texas utilities struggle to restore power as Harvey hampers progress

Texas Gulf Coast Power Outages from Harvey continue as flooding, high winds, and downed lines paralyze Houston and coastal utilities, while restoration crews from out-of-state work to repair infrastructure and restore electricity across impacted communities.

 

Key Points

Power disruptions across Houston and the Gulf Coast from Harvey, driven by flooding, wind damage, and blocked access.

✅ CenterPoint warns multi-day outages in flooded zones.

✅ AEP Texas aided by crews from Kentucky, Illinois, Missouri.

✅ Entergy expects more outages as storm nears Galveston.

 

Hundreds of thousands of Texans were without power along the Gulf Coast as Tropical Storm Harvey left parts of the Houston area under water, with extended Houston outages compounding response efforts.

There were roughly 280,000 customers without power along the Texas's coast and in Houston and the surrounding areas on Monday, according to reported outages by the state's investor-owned utilities. Harvey, which made landfall on Friday, caused devastating flooding and knocked out power lines along its destructive path, similar to the Louisiana grid rebuild after Laura that required weeks of restoration.

CenterPoint Energy reported more than 100,000 outages earlier on Monday, though that figure was down to 91,744 shortly after 1 p.m. on Monday.

The company said it was unable to access hard-hit areas until floodwaters recede and electric infrastructure dries out, a challenge that, as seen in Florida power restoration efforts elsewhere, has taken weeks to resolve. Outages in the most flooded areas could last for several days, CenterPoint warned.

AEP Texas's coverage area south of Houston had 150,500 customers without electricity as of 11 a.m. ET on Monday. That was down from the peak of its outages on Saturday afternoon, which affected 220,000 customers.

Former FEMA deputy director: Texas has already begun recovery from storm  1:54 PM ET Mon, 28 Aug 2017 | 05:57

Corpus Christi and the surrounding areas along the Gulf Coast were still experiencing the most outages, while persistent Toronto outages after a spring storm underscored how long recovery can take in urban areas. AEP credited assistance from out-of-state workers for helping to get the lights back on.

"Thousands of resources have arrived from across the country to help AEP Texas with restoration efforts following this historic weather event. Crews from Kentucky, Illinois, Missouri and other states have arrived and are working on restoring power to those impacted by Hurricane Harvey," AEP said in a statement.

Entergy reported 29,500 customers were without power on Monday in areas north of Houston. The company warned that additional outages were expected if Harvey moves inland near the island city of Galveston on Wednesday as anticipated, a pattern similar to New Orleans during Ida where electricity failed despite levees holding.

Houston, Beaumont and Victoria are expected to see continued periods of torrential rain through Tuesday, before Harvey begins to move north on Wednesday and out of the flood zone by Thursday.

"Our crews are safely restoring power as quickly as possible, but the continued wind, rain and flooding are having an impact on restoration efforts," Entergy said in a statement.

South of Houston, about 7,500 Texas New Mexico Power Company customers were still experiencing outages, according to the company's outage map.

 

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EasyPower Webinars - August and September Schedule

EasyPower Webinars deliver expert training on electrical power systems, covering arc flash, harmonics, grounding, overcurrent coordination, NEC and IEEE 1584 updates, with on-demand videos and email certificates for continuing education credits.

 

Key Points

EasyPower Webinars are expert-led power systems trainings with CE credit details and on-demand access.

✅ Arc flash, harmonics, and grounding fundamentals with live demos

✅ NEC 2020 and IEEE 1584 updates for compliance and safety

✅ CE credits with post-webinar email documentation

 

We've ramped up webinars to help your learning while you might be working from home, and similar live online fire alarm training options are widely available. As usual, you will receive an email the day after the webinar which will include the details most states need for you to earn continuing education credit, amid a broader grid warning during the pandemic from regulators.

EasyPower's well known webinar series covers a variety of topics regarding electrical power systems. Below you will see our webinars scheduled through the next few months, reflecting ongoing sector investments in the future of work across the electricity industry.

In addition, there are more than 150 videos that were recorded from past webinars in our EasyPower Video Library. The topics of these videos include arc flash training, short circuit, protective device coordination, power flow, harmonics, DC systems, grounding, and many others.

 

AUGUST WEBINARS

 

Active & Passive Harmonic Filters in EasyPower

By Tao Yang, Ph.D, PE, at EasyPower

In this webinar, Tao Yang, Ph.D, PE, from EasyPower provides a refresher course on fundamental concepts of harmonics study and the EasyPower Harmonics module. He describes the two major harmonics filters, both active and passive, and their implementation in the EasyPower Harmonics module. As passive filters are widely used in the industry, he covers four kinds of typical passive filters: notch, first order, second order, and C-type filters, including their implementation in EasyPower and their tuning processes. He uses live examples to demonstrate the modeling and parameter tuning for both active and passive filters using simple EasyPower cases.

Date: Thursday, August 13, 2020
Time: 10:00 AM - 11:00 AM Pacific
Register: https://attendee.gotowebinar.com/register/1359680676441129997

 

Cracking the Code for Arc-Flash Mitigation

By Mark Pollock at Littelfuse

The National Electrical Code (NEC) outlines several arc-flash mitigation options, aligning with broader arc flash training insights across the industry. This presentation, given by Mark Pollock at Littelfuse, reviews the arc-flash mitigation options from the NEC 2020, and some updates to the IEEE 1584-2018 standard. In addition to understanding the codes, we’ll discuss the return on investment for the various mitigation options and the importance of arc-flash assessments in your facility. 

Date: Thursday, August 20, 2020
Time: 10:00 AM - 11:00 AM Pacific
Register: https://attendee.gotowebinar.com/register/107117029724512527

 

Ground Fault Coordination in EasyPower

By Jim Chastain, Support Engineer at EasyPower

The PowerProtector™ module in EasyPower simplifies the process of coordinating protective devices. In this refresher webinar, Jim Chastain demonstrates the procedure to coordinate ground fault protection for both resistance-grounded and hard-grounded systems.

Date: Tuesday, August 25, 2020
Time: 8:00 AM - 8:30 AM Pacific
Register: https://attendee.gotowebinar.com/register/561389055546364429

 

SEPTEMBER WEBINARS

 

Overcurrent Coordination and Protection Basics

By James Onsager and Namrata Asarpota at S&C Electric

Coordination of overcurrent protective devices is necessary to limit interruptions to the smallest portion of the power system in the event of an overload or short-circuit. This webinar, given by James Onsager and Namrata Asarpota at S&C Electric, goes over the basics of Time Current Curves (TCCs), types of overcurrent protective devices (for both low-voltage and medium-voltage systems), and how to coordinate between them. Protection of common types of equipment such as transformers, cables and motors according the National Electrical Code (NFPA 70, NEC) is also discussed, alongside related fire alarm training online resources available to practitioners. 

Date: Thursday, September 3, 2020
Time: 10:00 AM -11:00 AM Pacific
Register: https://attendee.gotowebinar.com/register/6345420550218629133

 

Static Discharge Awareness and Explosion Protection

By Christopher Coughlan at Newson Gale, a Hoerbiger Safety Solutions Company

For any person responsible for the safety of employees, colleagues, plant equipment and plant property, one of the most potentially confusing aspects of providing a safe operating environment is understanding and safeguarding again static discharge, with industry leadership in worker safety highlighting best practices. In this webinar given by Christopher Coughlan at Newson Gale, a Hoerbiger Safety Solutions Company, he discusses how to determine if your site’s manufacturing or handling processes have the potential to discharge static sparks into flammable or combustible atmospheres. 

Date: Thursday, September 17, 2020
Time: 10:00 AM -11:00 AM Pacific
Register: https://attendee.gotowebinar.com/register/7225333317600833296

 

XGSLab New Feature - Seasonal Analysis For Grounding Systems

By David Lewis, P.E, Electrical Engineer, Grounding and Power Systems at EasyPower

In regions where the frost depth meets or exceeds the depth of a grounding system, the grounding system’s performance may be dramatically reduced, possibly creating hazardous conditions. The latest XGSLab release 9.5 provides a powerful new tool to analyze grounding system performance that considers the seasonal variation in soil characteristics. In this webinar, given by David Lewis, an electrical engineer at EasyPower, we describe the effect that seasonal variation can have on a grounding system and we step you through the use of the Seasonal Analysis tool. 

Date: Tuesday, September 25, 2020
Time: 8:00 AM -8:30 AM Pacific
Register: https://attendee.gotowebinar.com/register/6805488101896212751

 

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California Skirts Blackouts With Heat Wave to Test Grid Again

California Heatwave Power Crisis strains CAISO as record demand triggers emergency alerts, demand response, and rolling blackout warnings. PG&E prepares outages while solar fades at peak, drought cuts hydropower, and reliability hinges on conservation.

 

Key Points

Extreme heat driving record demand in California, straining CAISO and prompting conservation to avert rolling blackouts.

✅ CAISO hit a record 52 GW peak load amid triple-digit heat

✅ Emergency alerts spurred demand response, cutting load spikes

✅ Solar drop and drought-weakened hydro worsened evening shortfall

 

California narrowly avoided blackouts for a second successive day even as blistering temperatures pushed electricity demand to a record and stretched the state’s power grid close to its limits.

The state imposed its highest level of energy emergency for several hours late Tuesday and urged consumers to turn off lights, curb air conditioners and shut off power-hungry appliances after a day of extraordinary stress on electricity infrastructure as temperatures in many regions topped 110 degrees Fahrenheit (43 Celsius).

Electricity use had reached 52 gigawatts Tuesday, easily breaking a record that stood since 2006, according to the California Independent System Operator. The state issued emergency alerts direct to cell phones in several counties asking for immediate power conservation, and grid data show that demand plunged in response. Emergency measures were finally lifted at about 9 p.m. local time.

Much of California remains under an excessive heat warning through Friday, with authorities already preparing for more severe pressure on the power system on Wednesday amid a looming supply shortage across the grid. “We aren’t out of the woods yet,” Governor Gavin Newsom said in a message posted on his office’s Twitter account. “We will see continued extreme temps this week and if we rallied today, we can do it again.”

The state’s largest power company, PG&E Corp. said earlier Tuesday that it had notified about 525,000 homes and businesses that they could lose power for up to two hours. That warning came as temperatures in downtown Sacramento hit 116 degrees Fahrenheit, topping a previous 1925 record.

Newsom earlier signed an executive order extending until Friday emergency measures to free up additional power supplies, rather than allowing them to expire as planned on Wednesday. Many state buildings were ordered to power down lights and air conditioning at 4 p.m., and he urged residents and businesses to conserve the equivalent of 3 gigawatts of power in order to stave off blackouts. 

California's Early Brush With Blackouts Bodes Ill For Days Ahead
The downtown skyline during a heatwave in Los Angeles.Photographer: Eric Thayer/Bloomberg
California faced a similar energy emergency Monday, which was alleviated in part by activating temporary gas-fired power plants operated by the California Department of Water Resources. The current heat wave, which began in the last week of August, is remarkable in both its ferocity and duration, according to officials. 

The prospect of outages underscores how grids have become vulnerable in the face of extreme weather as California transitions from fossil fuels to renewable energy, an approach it is increasingly exporting to Western states as well. California's climate policies have aggressively closed natural-gas power plants in recent years, leaving the state increasingly dependent on solar farms that go dark late in the day just as electricity demand peaks. At the same time, the state is enduring the Southwest’s worst drought in 1,200 years, sapping hydropower production.

The average 15-minute wholesale power price in Caiso surged to $1,806 a megawatt-hour at 4:45 p.m. local time, according to the grid operator’s website.

Average day-ahead prices top $300 a megawatt-hour in Southern California
  
A break from the heat will come across Southern California later this week, thanks to Tropical Storm Kay in the Pacific Ocean, according to weather officials. Kay is forecast to edge up the coastline of Mexico’s Baja California peninsula. As it moves north, the storm will pump moisture and clouds into Southern California and Arizona, taking an edge off the heat.

 

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Japan opens part of last town off-limits since nuclear leaks

Futaba Partial Reopening marks limited access to the Fukushima exclusion zone, highlighting radiation decontamination progress, the train station restart, and regional recovery ahead of the Tokyo Olympics after the 2011 nuclear disaster and evacuation.

 

Key Points

A lift of entry bans in Futaba, signaling Fukushima recovery, decontamination progress, and a train station restart.

✅ Unrestricted access to 2.4 km² around Futaba Station

✅ Symbolic step ahead of Tokyo Olympics torch relay

✅ Decommissioning and decontamination to span decades

 

Japan's government on Wednesday opened part of the last town that had been off-limits due to radiation since the Fukushima nuclear disaster nine years ago, in a symbolic move to show the region's recovery ahead of the Tokyo Olympics, even as grid blackout risks have drawn scrutiny nationwide.

The entire population of 7,000 was forced to evacuate Futaba after three reactors melted down due to damage at the town's nuclear plant caused by a magnitude 9. 0 quake and tsunami March 11, 2011.

The partial lifting of the entry ban comes weeks before the Olympic torch starts from another town in Fukushima, as new energy projects like a large hydrogen system move forward in the prefecture. The torch could also arrive in Futaba, about 4 kilometres (2.4 miles) from the wrecked nuclear plant.

Unrestricted access, however, is only being allowed to a 2.4 square-kilometre (less than 1 square-mile) area near the main Futaba train station, which will reopen later this month to reconnect it with the rest of the region for the first time since the accident. The vast majority of Futaba is restricted to those who get permission for a day visit.

The three reactor meltdowns at the town's Fukushima Dai-ichi nuclear power plant spewed massive amounts of radiation that contaminated the surrounding area and at its peak, forced more than 160,000 people to flee, even as regulators later granted TEPCO restart approval for a separate Niigata plant elsewhere in Japan.

The gate at a checkpoint was opened at midnight Tuesday, and Futaba officials placed a signboard at their new town office, at a time when the shutdown of Germany's last reactors has reshaped energy debates abroad.

“I'm overwhelmed with emotion as we finally bring part of our town operations back to our home town," said Futaba Mayor Shiro Izawa. “I pledge to steadily push forward our recovery and reconstruction."

Town officials say they hope to see Futaba’s former residents return, but prospects are grim because of lingering concern about radiation, and as Germany's nuclear exit underscores shifting policies abroad. Many residents also found new jobs and ties to communities after evacuating, and only about 10% say they plan to return.

Futaba's registered residents already has decreased by 1,000 from its pre-disaster population of 7,000. Many evacuees ended up in Kazo City, north of Tokyo, after long bus trips, various stopovers and stays in shelters at an athletic arena and an abandoned high school. The town's government reopened in a makeshift office in another Fukushima town of Iwaki, while abroad projects like the Bruce reactor refurbishment illustrate long-term nuclear maintenance efforts.

Even after radiation levels declined to safe levels, the region's farming and fishing are hurt by lingering concerns among consumers and retailers. The nuclear plant is being decommission in a process that will take decades, with spent fuel removal delays extending timelines, and it is building temporary storage for massive amounts of debris and soil from ongoing decontamination efforts.

 

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What Will Drive Utility Revenue When Electricity Is Free?

AI-Powered Utility Customer Experience enables transparency, real-time pricing, smart thermostats, demand response, and billing optimization, helping utilities integrate distributed energy resources, battery storage, and microgrids while boosting customer satisfaction and reducing costs.

 

Key Points

An approach where utilities use AI and real-time data to personalize service, optimize billing, and cut energy costs.

✅ Real-time pricing aligns retail and wholesale market signals

✅ Device control via smart thermostats and home energy management

✅ Analytics reveal appliance-level usage and personalized savings

 

The latest electric utility customer satisfaction survey results from the American Customer Satisfaction Index (ACSI) Energy Utilities report reveal that nearly every investor-owned utility saw customer satisfaction go down from 2018 to 2019. Residential customers are sending a clear message in the report: They want more transparency and control over energy usage, billing and ways to reduce costs.

With both customer satisfaction and utility revenues on the decline, utilities are facing daunting challenges to their traditional business models amid flat electricity demand across many markets today. That said, it is the utilities that see these changing times as an opportunity to evolve that will become the energy leaders of tomorrow, where the customer relationship is no longer defined by sales volume but instead by a utility company's ability to optimize service and deliver meaningful customer solutions.

We have seen how the proliferation of centralized and distributed renewables on the grid has already dramatically changed the cost profile of traditional generation and variability of wholesale energy prices. This signals the real cost drivers in the future will come from optimizing energy service with things like batteries, microgrids and peer-to-peer trading networks. In the foreseeable future, flat electricity rates may be the norm, or electricity might even become entirely free as services become the primary source of utility revenue.

The key to this future is technological innovation that allows utilities to better understand a customer’s unique needs and priorities and then deliver personalized, well-timed solutions that make customers feel valued and appreciated as their utility helps them save and alleviates their greatest pain points.

I predict utilities that adopt new technologies focused on customer experience, aligned with key utility trends shaping the sector, and deliver continual service improvements and optimization will earn the most satisfied, most loyal customers.

To illustrate this, look at how fixed pricing today is applied for most residential customers. Unless you live in one of the states with deregulated utilities where most customers are free to choose a service provider in a competitive marketplace, as consumers in power markets increasingly reshape offerings, fixed-rate tariffs or time-of-use tariffs might be the only rate structures you have ever known, though new utility rate designs are being tested nationwide today. These tariffs are often market distortions, bearing little relation to the real-time price that the utility pays on the wholesale market.

It can be easy enough to compare the rate you pay as a consumer and the market rate that utilities pay. The California ISO has a public dashboard -- as do other grid operators -- that shows the real-time marginal cost of energy. On a recent Friday, for example, a buyer in San Francisco could go to the real-time market and procure electricity at a rate of around 9.5 cents per kilowatt-hour (kWh), yet a residential customer can pay the utility PG&E between 22 cents and 49 cents per kWh amid major changes to electric bills being debated, depending on usage.

The problem is that utility customers do not usually see this data or know how to interpret it in a way that helps add value to their service or drive down the cost.

This is a scenario ripe for innovation. Artificial intelligence (AI) technologies are beginning to be applied to give customers the transparency and control over the energy they desire, and a new type of utility is emerging using real-time pricing signals from wholesale markets to give households hassle-free energy savings. Evolve Energy in Texas is developing a utility service model, even as Texas utilities revisit smart home network strategies, that delivers electricity to consumers at real-time market prices and connects to smart thermostats and other connected devices in the home for simple monitoring and control -- all managed via an intuitive consumer app.

My company, Bidgely, partners with utilities and energy retailers all over the world to apply artificial intelligence and machine learning algorithms to customer data in order to bring transparency to their electricity bills, showing exactly where the customers’ money is going down to the appliance and offering personalized, actionable advice on how to save.

Another example is from energy management company Keewi. Its wireless outlet adaptors are revealing real-time energy usage information to Texas A&M dorm residents as well as providing students the ability to conserve energy through controlling items in their rooms from their smartphones.

These are but a few examples of innovations among many in play that answer the consumer demand for increased transparency and control over energy usage.

Electric service providers will be closely watching how consumers respond to AI-driven innovation, including providers in traditionally regulated markets that are exploring equitable regulation approaches now, to stay aligned with policy and customer expectations. While regulated utilities have no reason to fear that their customers might sign up with a competitor, they understand that the revenues from electricity sales are going down and the deployment of distributed energy resources is going up. Both trends were reflected in a March report from Bloomberg New Energy Finance (via ThinkProgress) that claimed unsubsidized storage projects co-located with solar or wind are starting to compete with coal and gas for dispatchable power. Change is coming to regulated markets, and some of that change can be attributed to customer dissatisfaction with utility service.

Like so many industries before, the utility-customer relationship is on track to become less about measuring unit sales and more about driving revenue through services and delivering the best customer value. Loyal customers are most likely to listen and follow through on the utility’s advice and to trust the utility for a wide range of energy-related products and services. Utilities that make customer experience the highest priority today will emerge tomorrow as the leaders of a new energy service era.

 

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Power customers in British Columbia, Quebec have faced fees for refusing the installation of smart meters

NB Power Smart Meter Opt-Out Fees reflect cost causation principles set before the Energy and Utilities Board, covering meter reading charges, transmitter-disable options, rollout targets, and education plans across New Brunswick's smart metering program.

 

Key Points

Fees NB Power may apply to customers opting out of smart meters, reflecting cost causation and meter-reading costs.

✅ Based on cost causation and meter reading expenses

✅ BC and Quebec charge monthly opt-out surcharges

✅ Policy finalized during rollout after EUB review

 

NB Power customers who do not want a smart meter installed on their home could be facing a stiff fee for that decision, but so far the utility is not saying how much it might be.  

"It will be based on the principles of cost causation, but we have not gotten into the detail of what that fee would be at this point," said NB Power Senior Vice President of Operations Lori Clark at Energy and Utilities Board hearings on Friday.

In other jurisdictions that have already adopted smart meters, customers not wanting to participate have faced hundreds of dollars in extra charges, while Texas utilities' pullback from smart-home networks shows approaches can differ.

In British Columbia, power customers are charged a meter reading fee of $32.40 per month if they refuse a smart meter, or $20 per month if they accept a smart meter but insist its radio transmitter be turned off. That's a cost of between $240 and $388.80 per year for customers to opt out.

In Quebec, smart meters were installed beginning in 2012. Customers who refused the devices were initially charged $98 to opt out plus a meter reading fee of $17 per month. That was eventually cut by Quebec's energy board in 2014 to a $15 refusal fee and a $5 per month meter reading surcharge.

NB Power said it may be a year or more before it settles on its own fee.

"The opt out policy will be developed and implemented as part of the roll out.  It will be one of the last things we do," said Clark.

 

Customers need to be on board

NB Power is in front of the New Brunswick Energy and Utilities Board seeking permission to spend $122.7 million to install 350,000 smart meters province wide, as neighboring markets grapple with major rate increases that heighten affordability concerns.  

The meters are capable of transmitting consumption data of customers back to NB Power in real time, which the utility said will allow for a number of innovations in pricing and service, and help address old meter inaccuracies that affected some households.

The meters require near universal adoption by customers to maximize their financial benefit — like eliminating more than $20 million a year NB Power currently spends to read meters manually. The utility has said the switch will not succeed if too many customers opt out.

"We certainly wouldn't be looking at making an investment of this size without having the customer with us," said Clark.

On Thursday, Kent County resident Daniel LeBlanc, who along with Roger Richard, is opposing the introduction of smart meters for health reasons, predicted a cool reception for the technology in many parts of the province, given concerns that include health effects and billing disputes in Nova Scotia reported elsewhere.

"If one were to ask most of the people in the rural areas, I'm not sure you would get a lot of takers for this infrastructure," said LeBlanc, who is concerned with the long-term effect microwave frequencies used by the meters to transmit data may have on human health.

That issue is before the EUB next week.

 

Haven't tested the waters

NB Power acknowledged it has not measured public opinion on adopting smart meters but is confident it can convince customers it is a good idea for them and the utility, even as seasonal rate proposals in New Brunswick have prompted consumer backlash.

"People don't understand what the smart meter is," said Clark. "We need to educate our customers first to allow them to make an informed decision so that will be part of the roll out plan."

Clark noted that smart meters, helped by stiff opting out penalties, were eventually accepted by 98 per cent of customers in British Columbia and by 97.4 per cent of customers in Quebec.

"We will check and adjust along the way if there are issues with customer uptake," said Clark.

 

"This is very similar to what has been done in other jurisdictions and they haven't had those challenges."

 

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