Hydro One wants to spend another $6-million to redesign bills


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Hydro One Bill Redesign Spending sparks debate over Ontario Energy Board regulation, rate applications, privatization, and digital billing upgrades, as surveys cite confusing invoices under the Fair Hydro Plan for residential, commercial, and industrial customers.

 

Key Points

$15M project to simplify Hydro One bills, upgrade systems, and improve digital billing for commercial customers.

✅ $9M spent; $6M proposed for C&I and large-account changes.

✅ OEB to rule amid rate application and privatization scrutiny.

✅ Survey: 40% of customers struggled to understand bills.

 

Ontario's largest and recently privatized electricity utility has spent $9-million to redesign bills and is proposing to spend an additional $6-million on the project.

Hydro One has come under fire for spending since the Liberal government sold more than half of the company, notably for its CEO's $4.5-million pay.

Now, the NDP is raising concerns with the $15-million bill redesign expense contained in a rate application from the formerly public utility.

"I don't think the problem we face is a bill that people can't understand, I think the problem is rates that are too high," said energy critic Peter Tabuns. "Fifteen million dollars seems awfully expensive to me."

But Hydro One says a 2016 survey of its customers indicated about 40 per cent had trouble understanding their bills.

Ferio Pugliese, the company's executive vice-president of customer care and corporate affairs, said the redesign was aimed at giving customers a simpler bill.

"The new format is a format that when tested and put in front of our customers has been designed to give customers the four or five salient items they want to see on their bill," he said.

About $9-million has already gone into redesigning bills, mostly for residential customers, Pugliese said. Cosmetic changes to bills account for about 25 per cent of the cost, with the rest of the money going toward updating information systems and improving digital billing platforms, he said.

The additional $6-million Hydro One is looking to spend would go toward bill changes mostly for its commercial, industrial and large distribution account customers.

Energy Minister Glenn Thibeault noted in a statement that the Ontario Energy Board has yet to decide on the expense, but he suggested he sees the bill redesign as necessary alongside legislation to lower electricity rates introduced by the province.

"With Ontarians wanting clearer bills that are easier to understand, Hydro One's bill redesign project is a necessary improvement that will help customers," he wrote.

"Reductions from the Fair Hydro Plan (the government's 25 per cent cut to bills last year) are important information for both households and businesses, and it's our job to provide clear, helpful answers whenever possible."

The OEB recently ordered Hydro One to lower a rate increase it had been seeking for this year to 0.2 per cent down from 4.8 per cent.

The regulator also rejected a Hydro One proposal to give shareholders all of the tax savings generated by the IPO in 2015 when the Liberal government first began partially privatizing the utility. The OEB instead mandated shareholders receive 62 per cent of the savings while ratepayers receive the remaining 38 per cent.

 

 

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New Rules for a Future Puerto Rico Microgrid Landscape

Puerto Rico Microgrid Regulations outline renewable energy, CHP, and storage standards, enabling islanded systems, PREPA interconnection, excess energy sales, and IRP alignment to boost resilience, distributed resources, and community power across the recovering grid.

 

Key Points

Rules defining microgrids, requiring 75 percent renewables or CHP, and setting interconnection and PREPA fee frameworks.

✅ 75 percent renewables or CHP; hybrids allowed

✅ Registration, engineer inspection, and annual generation reports

✅ PREPA interconnection fees; excess energy sales permitted

 

The Puerto Rico Energy Commission unveiled 29 pages of proposed regulations last week for future microgrid installations on the island.

The regulations, which are now open for 30 days of public comment, synthesized pages of responses received after a November 10 call for recommendations. Commission chair José Román Morales said it’s the most interest the not-yet four-year-old commission has received during a public rulemaking process.

The goal was to sketch a clearer outline for a tricky-to-define concept -- the term "microgrid" can refer to many types of generation islanded from the central grid -- as climate pressures on the U.S. grid mount and more developers eye installations on the recovering island.

“There’s not a standard definition of what a microgrid is, not even on the mainland,” said Román Morales.

According to the commission's regulation, “a microgrid shall consist, at a minimum, of generation assets, loads and distribution infrastructure. Microgrids shall include sufficient generation, storage assets and advanced distribution technologies, including advanced inverters, to serve load under normal operating and usage conditions.”

All microgrids must be renewable (with at least 75 percent of power from clean energy), combined heat and power (CHP) or hybrid CHP-and-renewable systems. The regulation applies to microgrids controlled and owned by individuals, customer cooperatives, nonprofit and for-profit companies, and cities, but not those owned by the Puerto Rico Electric Power Authority (PREPA). Owners must submit a registration application for approval, including a certification of inspection from a licensed electric engineer, and an annual fuel, generation and sales report that details generation and fuel source, as well as any change in the number of customers served.

Microgrids, like the SDG&E microgrid in Ramona in California, can interconnect with the PREPA system, but if a microgrid will use PREPA infrastructure, owners will incur a monthly fee. That amounts to $25 per customer up to a cap of $250 per month for small cooperative microgrids. The cost for larger systems is calculated using a separate, more complex equation. Operators can also sell excess energy back to PREPA.

 

Big goals for the island's future grid

In total, 53 groups and companies, including Sunnova, AES, the Puerto Rico Solar Energy Industries Association (PR-SEIA), the Advanced Energy Management Alliance (AEMA), and the New York Smart Grid Consortium, submitted their thoughts about microgrids or, in many cases, broader goals for the island’s future energy system. It was a quick turnaround: The Puerto Rico Energy Commission offered a window of just 10 days to submit advice, although the commission continued to accept comments after the deadline.

“PREC wanted the input as fast as possible because of the urgency,” said AES CEO Chris Shelton.

AES’ plan includes a network of “mini-grids” that could range in size from several megawatts to one large enough to service the entire city of San Juan.

“The idea is, you connect those to each other with transmission so they can have a co-optimized portfolio effect and lower the overall cost,” said Shelton. “But they would be largely autonomous in a situation where the tie-lines between them were broken.”

According to estimates provided in AES’ filing, utility-scale solar installations over 50 megawatts on the island could cost between $40 and $50 per megawatt-hour. Those prices make solar located near load centers an economic alternative to the island’s fossil-fuel generating plants. The utility’s analysis showed that a 10,000-megawatt solar system could replace 12,000 gigawatt-hours of fossil generation, with 25 gigawatt-hours of battery storage leveling out load throughout the day. Puerto Rico’s peak load is 3,000 megawatts.

In other filings, PR-SEIA urged a restructuring of FEMA funds so they’re available for microgrid development. GridWise Alliance wrote that plans should consider cybersecurity, and AEMA recommended the commission develop an integrated resource plan (IRP) that includes distributed energy resources, microgrids and non-wires alternatives.

 

An air of optimism, though 1.5 million are still without power

After the commission completes the microgrid rulemaking, a new IRP is next on the commission’s to-do list. PREPA must file that plan in July, and regulators are working furiously to make sure it incorporates the recent flood of rebuilding recommendations from the energy industry.

Though the commission has the final say when it comes to approval of the plan, PREPA will lead the IRP process. The utility’s newly formed Transformation Advisory Council (TAC), a group of 11 energy experts, will contribute.

With that group, along with New York’s Resiliency Working Group, lessons from California's grid transition, the Energy Commission, the utility itself, and the dozens of other clean energy experts and entrepreneurs who want to offer their two cents, the energy planning process has a lot of moving parts. But according to Julia Hamm, CEO of the Smart Electric Power Alliance and a member of both the Energy Resiliency Working Group and the TAC, those working to establish standards for Puerto Rico’s future are hitting their stride.

“Certainly over the past three months, it has been a bit of a challenge to ensure that everybody has been coordinating efforts. Just over the past couple of weeks, we’ve seen some good progress on that front. We’re starting to see a lot more communication,” she said, adding that an air of optimism has settled on the process. “The key stakeholders all have a very common vision for Puerto Rico when it comes to the power sector.”

Nisha Desai, a PREPA board member who is liaising with the TAC, affirmed that collaborators are on the same page. “Everyone is violently in agreement that the future of Puerto Rico involves renewables, microgrids and distributed generation,” she said.

The TAC will hold its first in-person meeting in mid-January, and has already consulted with the utility on its formal fiscal plan submission, due January 10.

Though many taking part in the process feel the once-harried recovery is beginning to adopt a more organized approach, Desai acknowledges that “there are a lot of people in Puerto Rico who feel forgotten.”

Puerto Rico’s current generation sits at just 72.6 percent, in a nation facing longer, more frequent outages due to extreme weather. The government recently offered its first estimate that about half the island, 1.5 million residents, remains without power.

In late December and into January, 1,500 more crewmembers from 18 utilities in states as far flung as Minnesota, Missouri and Arizona will land on the island to aid further restoration through mutual aid agreements.

“The system is getting up to speed, getting to 100 percent, but there’s still some instability,” said Román Morales. “Right now it’s a matter of time.”

 

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Maine Governor calls for 100% renewable electricity

Maine Climate Council Act targets 80% renewable power by 2030 and 100% by 2050, slashing greenhouse gas emissions via clean electricity, grid procurement, long-term contracts, wind and hydro integration, resilience planning, and carbon sequestration.

 

Key Points

A Maine policy forming a Climate Council to reach 80% renewables in 2030 100% in 2050 and cut greenhouse gas emissions.

✅ 80% renewable electricity by 2030; 100% by 2050.

✅ 45% GHG cut by 2030; 80% by 2050.

✅ Utility procurement authority for clean capacity and energy.

 

The winds of change have shifted and are blowing Northward, as Maine’s Governor, Janet T. Mills, has put forth an act establishing a Climate Council to guide the state’s consumption to 80% renewable electricity in 2030 and 100% by 2050, echoing New York's Green New Deal ambitions underway.

The act, LR 2478 (pdf), also sets a goal of reducing greenhouse gas emissions by 45% in 2030 and 80% by 2050. The document will be submitted to the state Legislature for consideration.

The commission would have the authority to direct investor owned transmission and distribution utilities to run competitive procurement processes, and enter into long-term contracts for capacity resources, energy resources, renewable energy credit contracts, and participate in regional programs, as these all lead toward the clean electricity and emissions-reducing goals that mirror California's 100% mandate debates today.

The Climate Council would convene industry working groups, including Scientific and Technical, Transportation, Coastal and Marine, Energy, and Building & Infrastructure working groups, plus others as needed, where examples like New Zealand's electricity transition could inform discussions.

Membership within the council would include two members of the State Senate, two members of the House, a tribal representative, many department commissioners (Education, Defense, Transportation, etc.), multiple directors, business representatives, environmental non-profit members, and climate science and resilience representatives as well.

The council would update the Maine State Climate Plan every four years, and solicit input from the public and report out progress on its goals every two years, similar to planning underway in Minnesota's carbon-free plan framework. The first Climate Action Plan would be submitted to the legislature by December 1, 2020.

Specifically, the responsibilities of the Scientific and Technical Subcommittee were laid out. The group would be scheduled to meet at least every six months, beginning no later than October 1, 2019. The group would be tasked with reviewing existing scientific literature, including net-zero electricity pathways research, to use it as guidance, recognizing gaps in the state’s knowledge, and guiding outside experts to ascertain this knowledge.  The group would consider ocean acidification, and climate change effects on the state’s species; establish science-based sea-level rise projections for the state’s coastal regions by December 1, 2020; create a climate risk map for flooding and extreme weather events; and consider carbon sequestration via biomass growth.

The state’s largest power plants (above image), generate about 31% from gas, 28% from wood and 41% from hydro+wind. Already, the state has a very clean electricity profile, much like efforts to decarbonize Canada's power sector continue apace. Below, the U.S. Energy Information Administration (EIA) notes that 51% of electricity generation within the state comes from mostly wind+hydro, with a small touch from solar power. The state also gets 24% from wood and other biomass, which would lead some to argue that the state is already at 75% “renewable electricity”. The Governor’s document does reference wind power specifically as a renewable, however, no other specific electricity source. And there is much reference to forestry, agriculture, and logging – specifically noting carbon sequestration – but nothing regarding electricity.

The state’s final 25% of electricity mostly comes from natural gas, even as renewable electricity momentum builds across North America, with this author choosing to put “other” under the fossil percentage noted above.

 

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EU Smart Meters Spur Growth in the Customer Analytics Market

EU Smart Meter Analytics integrates AMI data with grid edge platforms, enabling back-office efficiency, revenue assurance, and customer insights via cloud and PaaS solutions, while system integration cuts costs and improves utility performance.

 

Key Points

EU smart meter analytics uses AMI data and cloud to improve utility performance, revenue assurance, and outcomes.

✅ AMI underpins grid edge analytics and utility IT/OT integration

✅ Cloud and PaaS reduce costs and scale data-driven applications

✅ Focus shifts from meter rollout to back-office and revenue analytics

 

Europe's investment in smart meters has begun to open up the market for analytics that benefit both utilities and customers.

Two new reports from GTM Research demonstrate the substantial investment in both advanced metering infrastructure (AMI) and specific customer analytics segments -- the first report analyzes the progress of AMI deployment in Europe, while the second is a comprehensive assessment of analytics use cases, including AI in utility operations, enabled by or interacting with AMI.

The Third Energy Package mandated EU member states to perform a cost-benefit analysis to evaluate the economic viability of deploying smart meters and broader grid modernization costs across member states. Two-thirds of the member states found there was a net positive result, while seven members found negative or inconclusive results.

“The mandate spurred AMI deployment in the EU, but all member states are deploying some AMI. Even without an overall positive cost-benefit outcome, utilities found pockets of customers where there is a positive business case for AMI,” said Paulina Tarrant, research associate at GTM Research and lead author of “Racing to 2020: European Policy, Deployment and Market Share Primer.”

Annual AMI contracting peaked in 2013 -- two years after the mandate -- with 29 million contracted that year. Today, 100 million meters have been contracted overall. As member states reach their respective targets, the AMI market will cool in Europe and spending on analytics and applications will continue to ramp up, aligning with efforts to invest in smarter infrastructure across the sector, Tarrant noted.

Between 2017 and 2021, more than $30 billion will be spent on utility back-office and revenue-assurance analytics in the EU, reflecting the shift toward the digital grid architecture, according to GTM Research’s Grid Edge Customer Utility Analytics Ecosystems: Competitive Analysis, Forecasts and Case Studies.

The report examines the broad landscape of customer analytics showing how AMI interacts with the larger IT/OT environment of a utility.

“The benefits of AMI expand beyond revenue assurance -- in fact, AMI represents the backbone of many customer utility analytics and grid edge solutions,” said Timotej Gavrilovic, author of the Grid Edge Customer Utility Ecosystems report.

Integration is key, according to the report.

“Technology providers are integrating data sets, solutions and systems and partnering with others to provide a one-stop shop serving broad utility needs, increasing efficiencies and reducing costs,” Gavrilovic said. “Cloud-based deployments and platform-as-a-service offerings are becoming commonplace, creating an opportunity for utilities to balance the cost versus performance tradeoff to optimize their analytics systems and applications.”

A diverse array of customer analytics applications is a critical foundation for demonstrating the positive cost-benefit of AMI.

“Advanced analytics and applications are key to ensuring that AMI investments provide a positive return after smart meters are initiated,” said Tarrant. “Improved billing and revenue assurance was not enough everywhere to show customer benefit -- these analytics packages will leverage the distributed network infrastructure, including advanced inverters used with distributed energy resources, and subsequent increased data access, uniting the electricity markets of the EU.”

 

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Russia-Ukraine Agreement on Power Plant Attacks Possible

Russia-Ukraine Energy Ceasefire explores halting strikes on power plants, safeguarding energy infrastructure and grids, easing humanitarian crises, stabilizing European markets, and advancing diplomatic talks on security, resilience, and critical infrastructure protection.

 

Key Points

A proposed pact to halt strikes on power plants, protect energy infrastructure, and stabilize grids and security.

✅ Shields power plants and grid infrastructure from attacks

✅ Eases humanitarian strain and improves winter resilience

✅ Supports European energy security and market stability

 

In a significant diplomatic development amid ongoing conflict, Russia and Ukraine are reportedly exploring the possibility of reaching an agreement to halt attacks on each other’s power plants. This potential cessation of hostilities could have far-reaching implications for the energy security and stability of both nations, as well as for the broader European energy landscape.

The Context of Energy Warfare

The conflict between Russia and Ukraine has escalated into what many analysts term "energy warfare," where both sides have targeted each other’s energy infrastructure. Such actions not only aim to undermine the adversary’s military capabilities but also have profound effects on civilian populations, leading to widespread power outages and humanitarian crises. Energy infrastructure has become a focal point in the conflict, with power plants and grids frequently damaged or destroyed.

The ongoing hostilities have raised concerns about energy security in Europe, with some warning of an energy nightmare if disruptions escalate, especially as many countries in the region rely on energy supplies from Russia. The attacks on power facilities exacerbate vulnerabilities in the energy supply chain, prompting calls for a ceasefire that encompasses energy infrastructure.

The Humanitarian Implications

The humanitarian impact of the conflict has been staggering, with millions of civilians affected by power outages, heating shortages, and disrupted access to essential services. The winter months, in particular, pose a grave challenge, as Ukraine prepares for winter amid ongoing energy constraints for vulnerable populations. A potential agreement to cease attacks on power plants could provide much-needed relief and stability for civilians caught in the crossfire.

International organizations, including the United Nations and various humanitarian NGOs, have been vocal in urging both parties to prioritize civilian safety and to protect critical infrastructure. Any agreement reached could facilitate aid efforts and enhance the overall humanitarian situation in affected areas.

Diplomatic Efforts and Negotiations

Reports indicate that diplomatic channels are being utilized to explore this potential agreement. While the specifics of the negotiations remain unclear, the idea of protecting energy infrastructure has been gaining traction among international diplomats. Key players, including European nations and the United States, with debates over U.S. energy security shaping positions, may play a pivotal role in mediating discussions.

Negotiating a ceasefire concerning energy infrastructure could serve as a preliminary step toward broader peace talks. By demonstrating goodwill through a tangible agreement, both parties might foster an environment conducive to further negotiations on other contentious issues in the conflict.

The Broader European Energy Landscape

The ramifications of an agreement between Russia and Ukraine extend beyond their borders. The stability of energy supplies in Europe is inextricably linked to the dynamics of the conflict, and the posture of certain EU states, such as Hungary's energy alliance with Russia, also shapes outcomes across the region. Many European nations have been grappling with rising energy prices and supply uncertainties, particularly in light of reduced gas supplies from Russia.

A halt to attacks on power plants could alleviate some of the strain on energy markets, which have experienced price hikes and instability in recent months, helping to stabilize prices and improve energy security for neighboring countries. Furthermore, it could pave the way for increased cooperation on energy issues, such as joint projects for renewable energy development or grid interconnections.

Future Considerations

While the prospect of an agreement is encouraging, skepticism remains about the willingness of both parties to adhere to such terms. The historical context of mistrust and previous violations of ceasefires, as both sides have accused each other of violations in recent months, raises questions about the durability of any potential pact. Continued dialogue and monitoring by international entities will be essential to ensure compliance and to build confidence between the parties.

Moreover, as discussions progress, it will be crucial to consider the long-term implications for energy policy in both Russia and Ukraine. The conflict has already prompted Ukraine to seek alternative energy sources and reduce its dependence on Russian gas, turning to electricity imports to keep the lights on, while Russia is exploring new markets for its energy exports.

The potential agreement between Russia and Ukraine to stop targeting each other’s power plants represents a glimmer of hope in a protracted conflict characterized by violence and humanitarian suffering. As both nations explore this diplomatic avenue, the implications for energy security, civilian safety, and the broader European energy landscape could be profound. Continued international support and monitoring will be vital to ensure that any agreement reached translates into real-world benefits for affected populations and contributes to a more stable energy future for the region.

 

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PG&E Supports Local Communities as It Pays More Than $230 Million in Property Taxes to 50 California Counties

PG&E property tax payments bolster counties, education, public safety, and infrastructure across Northern and Central California, reflecting semi-annual levies tied to utility assets, capital investments, and economic development that serve 16 million customers.

 

Key Points

PG&E property tax payments are semi-annual county taxes funding public services and linked to utility infrastructure.

✅ $230M paid for Jul-Dec 2017 across 50 California counties

✅ Estimated $461M for FY 2017-2018, up 12% year over year

✅ Investments: $5.9B in grid, Gas Safety Academy, control center

 

Pacific Gas and Electric Company (PG&E) paid property taxes of more than $230 million this fall to the 50 counties where the energy company owns property and operates gas and electric infrastructure that serves 16 million Californians. The tax payments help support essential public services like education and public health and safety actions across the region.

The semi-annual property tax payments made today cover the period from July 1 to December 31, 2017.

Total payments for the full tax year of July 1, 2017 to June 30, 2018 are estimated to total more than $461 million—an increase of $50 million, or 12 percent, compared with the prior fiscal year, even as customer rates are expected to stabilize in the years ahead.

“Property tax payments provide crucial resources to the many communities where we live and work, supporting everything from education to public safety. By continuing to make local investments in gas and electric infrastructure, we are not only creating one of the safest and most reliable energy systems in the country, including wildfire risk reduction programs and related efforts, we’re investing in the local economy and helping our communities thrive,” said Jason Wells, senior vice president and chief financial officer for PG&E.

PG&E invested more than $5.7 billion last year and expects to invest $5.9 billion this year to enhance and upgrade its gas and electrical infrastructure amid power line fire risks across Northern and Central California.

Some recent investments include the construction of PG&E’s $75 millionGas Safety Academy in Winters in Yolo County, which opened in September. Last year, PG&E opened a $36 million, state-of-the-art electric distribution control center in Rocklin.

PG&E supports the communities it serves in a variety of ways. In 2016, PG&E provided more than $28 million in charitable contributions to enrich local educational opportunities, preserve the environment, and support economic vitality and emergency preparedness and safety, including its Wildfire Assistance Program for impacted residents. PG&E employees provide thousands of hours of volunteer service in their local communities. The company also offers a broad spectrum of economic development services to help local businesses grow.

 

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Illinois electric utility publishes online map of potential solar capacity

ComEd Hosting Capacity Map helps Illinois communities assess photovoltaic capacity, distributed energy resources, interconnection limits, and grid planning needs, guiding developers and policymakers on siting solar, net metering feasibility, and RPS-aligned deployment by circuit.

 

Key Points

An online tool showing circuit-level DER capacity, PV limits, and interconnection readiness across ComEd.

✅ Circuit-level estimates of solar hosting capacity

✅ Guides siting, interconnection, and net metering

✅ Supports RPS goals with grid planning insights

 

As the Illinois solar market grows from the Future Energy Jobs Act, the largest utility in the state has posted a planning tool to identify potential PV capacity in their service territory. ComEd, a Northern Illinois subsidiary of Exelon, has a hosting capacity website for its communities indicating how much photovoltaic capacity can be sited in given areas, based on the existing electrical infrastructure, as utilities pilot virtual power plant programs that leverage distributed resources.

According to ComEd’s description, “Hosting Capacity is an estimate of the amount of DER [distributed energy resources] that may be accommodated under current configurations at the overall circuit level without significant system upgrades to address adverse impacts to power quality or reliability.” This website will enable developers and local decision makers to estimate how much solar could be installed by township, sections and fractions of sections as small as ½ mile by ½ mile and to gauge EV charging impacts with NREL's projection tool for distribution planning. The map sections indicate potential capacity by AC kilowatts with a link to to ComEd’s recently upgraded Interconnection and Net Metering homepage.

The Hosting Map can provide insight into how much solar can be installed in which locations in order to help solar reach a significant portion of the Illinois Renewable Portfolio Standard (RPS) of 25% electricity from renewable sources by 2025, and to plan for transportation electrification as EV charging infrastructure scales across utility territories. For example, the 18 sections of Oak Park Township capacity range from 612 to 909 kW, and total 13,260 kW of photovoltaic power. That could potentially generate around 20 million kWh, and policy actions such as the CPUC-approved PG&E EV program illustrate how electrification initiatives may influence future demand. Oak Park, according to the PlanItGreen Report Card, a joint project of the Oak Park River Forest Community Foundation and Seven Generations Ahead, uses about 325 million kWh.

Based on ComEd’s Hosting Capacity, Oak Park could generate about 6% of its electricity from solar power located within its borders. Going significantly beyond this amount would likely require a combination of upgrades by ComEd’s infrastructure, potentially higher interconnection costs and deployment of technologies like energy storage solutions. What this does indicate is that a densely populated community like Oak Park would most likely have to get the majority of its solar and renewable electricity from outside its boundaries to reach the statewide RPS goal of 25%. The Hosting Capacity Map shows a considerable disparity among communities in ½ mile by ½ mile sections with some able to host only 100-200 kWs to some with capacities of over 3,000 kW.

 

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