Electric Utilities Plot Bullish Course for EV Charging Infrastructure


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EV Charging Infrastructure Incentives are expanding as utilities fund public chargers, Level 2 networks, DC fast charging, grid-managed off-peak programs, and equitable access across Ohio, New Jersey, and Florida to accelerate clean transportation.

 

Key Points

Utility-backed programs funding Level 2 and DC fast chargers, managing grid demand, and expanding EV equity.

✅ Incentives for Level 2 and DC fast public charging stations.

✅ Grid-friendly off-peak charging to balance demand.

✅ Equity targets place chargers in low-income communities.

 

Electric providers in Florida, Ohio and New Jersey recently announced plans to expand electric vehicle charging networks and infrastructure through various incentive programs that could add thousands of new public chargers in the next several years.

Elsewhere, utilities are advancing similar efforts, with Michigan EV programs proposing more than $20 million for charging infrastructure to accelerate adoption.

American Electric Power in Ohio will offer nearly $10 million in incentives toward the build out of 375 EV charging stations throughout the company's service territory, which largely includes Columbus.

Meanwhile, the Public Service Electric and Gas Company (PSE&G), an electric utility provider in New Jersey, has proposed a six-year plan to support the development of nearly 40,000 electric vehicle chargers across a wide range of customers and sectors, said Francis Sullivan, a spokesperson for PSE&G.

And Duke Energy in Florida is installing up to 530 EV charging stations across its service area, as part of its Park and Plug pilot program, which will be making the charging ports available in multifamily housing complexes, workplaces and other high traffic areas.

"We are bringing cleaner energy to Florida through 700 megawatts of new universal solar, and we are helping our customers to bring clean transportation to the state as well," Catherine Stempien, Duke Energy Florida president, said in a statement. "We are committed to providing smarter, cleaner energy alternatives for all our customers."

The project in Ohio is making incentive funding available to government organizations, multifamily housing developments and workplaces, covering from 50 percent to all of the costs. The plan, to be rolled out in the next four years, aims to incentivize the development of 300 level-two chargers and 75 "fast chargers" capable of charging a car's battery in minutes rather than hours.

"I think what's interesting about what we're seeing now in the industry is that electric vehicles and electric vehicle charging are expanding beyond California, and like other Pacific Coast states," said Scott Fisher, vice president of marketing at Greenlots, maker of car chargers and software. Greenlots has been selected as one of the companies to provide the chargers for the AEP project.

California has occupied the lion's share of the electric vehicle market, making up about 5 percent of the cars on the state's highways. The U.S. market sits at about 1.5 percent. However, indications show the EV boom may be set to take off as more models are being rolled out, and prices are making the electric cars more competitive with their gas-powered counterparts. The group Securing America's Future Energy (SAFE) announced the one-millionth electric vehicle is on course to be sold in the United States this month.

In a statement, Ben Prochazka, vice president of the Electrification Coalition, an EV advocacy group, called this "a major milestone and brings us one step closer to reducing our transportation system's dependence on oil. This is a direct result of the tireless efforts by communities and advocates throughout the 'EV ecosystem.'"

In New Jersey, PSE&G's efforts -- which are part of the company's proposed Clean Energy Future program -- will not only focus on building out the charging infrastructure, but structure car recharging to control charging and encourage residents to charge their cars during off-peak times.

"For now, with a modest number of charging stations in the market, it's not a huge problem. But over time, as you're putting in many thousands of these stations, what you want to make sure is that those stations are operating in sync with state power grids, where you don't have people all charging at the same time at like 5 p.m. on a hot summer day," said Fisher.

PSE&G also plans to offer incentives to encourage the development of level-two chargers and DC fast-chargers, as well as "provide grants and incentives for 100 electric school buses and EV charging infrastructure at school districts in PSE&G's service territory," said Sullivan.

"PSE&G will also help fund electrification projects at customer locations such as ports, airports and transit facilities," Sullivan added, via email.

Utilities and transportation planners are also keeping the concept of equity in mind -- to ensure EVs are adopted by more than just the Tesla owner -- and will also focus on placing infrastructure in low-income areas.

"Ten percent of the stations will be in low income areas, defined by census blocks," said Scott Blake, a communications consultant at AEP in Columbus.

Duke Energy also announced 10 percent of the chargers it is installing in Florida will be in "income-qualified communities," according to a company press release.

 

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EU Smart Meters Spur Growth in the Customer Analytics Market

EU Smart Meter Analytics integrates AMI data with grid edge platforms, enabling back-office efficiency, revenue assurance, and customer insights via cloud and PaaS solutions, while system integration cuts costs and improves utility performance.

 

Key Points

EU smart meter analytics uses AMI data and cloud to improve utility performance, revenue assurance, and outcomes.

✅ AMI underpins grid edge analytics and utility IT/OT integration

✅ Cloud and PaaS reduce costs and scale data-driven applications

✅ Focus shifts from meter rollout to back-office and revenue analytics

 

Europe's investment in smart meters has begun to open up the market for analytics that benefit both utilities and customers.

Two new reports from GTM Research demonstrate the substantial investment in both advanced metering infrastructure (AMI) and specific customer analytics segments -- the first report analyzes the progress of AMI deployment in Europe, while the second is a comprehensive assessment of analytics use cases, including AI in utility operations, enabled by or interacting with AMI.

The Third Energy Package mandated EU member states to perform a cost-benefit analysis to evaluate the economic viability of deploying smart meters and broader grid modernization costs across member states. Two-thirds of the member states found there was a net positive result, while seven members found negative or inconclusive results.

“The mandate spurred AMI deployment in the EU, but all member states are deploying some AMI. Even without an overall positive cost-benefit outcome, utilities found pockets of customers where there is a positive business case for AMI,” said Paulina Tarrant, research associate at GTM Research and lead author of “Racing to 2020: European Policy, Deployment and Market Share Primer.”

Annual AMI contracting peaked in 2013 -- two years after the mandate -- with 29 million contracted that year. Today, 100 million meters have been contracted overall. As member states reach their respective targets, the AMI market will cool in Europe and spending on analytics and applications will continue to ramp up, aligning with efforts to invest in smarter infrastructure across the sector, Tarrant noted.

Between 2017 and 2021, more than $30 billion will be spent on utility back-office and revenue-assurance analytics in the EU, reflecting the shift toward the digital grid architecture, according to GTM Research’s Grid Edge Customer Utility Analytics Ecosystems: Competitive Analysis, Forecasts and Case Studies.

The report examines the broad landscape of customer analytics showing how AMI interacts with the larger IT/OT environment of a utility.

“The benefits of AMI expand beyond revenue assurance -- in fact, AMI represents the backbone of many customer utility analytics and grid edge solutions,” said Timotej Gavrilovic, author of the Grid Edge Customer Utility Ecosystems report.

Integration is key, according to the report.

“Technology providers are integrating data sets, solutions and systems and partnering with others to provide a one-stop shop serving broad utility needs, increasing efficiencies and reducing costs,” Gavrilovic said. “Cloud-based deployments and platform-as-a-service offerings are becoming commonplace, creating an opportunity for utilities to balance the cost versus performance tradeoff to optimize their analytics systems and applications.”

A diverse array of customer analytics applications is a critical foundation for demonstrating the positive cost-benefit of AMI.

“Advanced analytics and applications are key to ensuring that AMI investments provide a positive return after smart meters are initiated,” said Tarrant. “Improved billing and revenue assurance was not enough everywhere to show customer benefit -- these analytics packages will leverage the distributed network infrastructure, including advanced inverters used with distributed energy resources, and subsequent increased data access, uniting the electricity markets of the EU.”

 

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Massachusetts stirs controversy with solar demand charge, TOU pricing cut

Massachusetts Solar Net Metering faces new demand charges and elimination of residential time-of-use rates under an MDPU order, as Eversource cites grid cost fairness while clean energy advocates warn of impacts on distributed solar growth.

 

Key Points

Policy letting solar customers net out usage with exports; MDPU now adds demand charges and ends TOU rates.

✅ New residential solar demand charges start Dec 31, 2018.

✅ Optional residential TOU rates eliminated by MDPU order.

✅ Eversource cites grid cost fairness; advocates warn slower solar.

 

A recent Massachusetts Department of Public Utilities' rate case order changes the way solar net metering works and eliminates optional residential time-of-use rates, stirring controversy between clean energy advocates and utility Eversource and potential consumer backlash over rate design.

"There is a lot of room to talk about what net-energy metering should look like, but a demand charge is an unfair way to charge customers," Mark LeBel, staff attorney at non-profit clean energy advocacy organization Acadia Center, said in a Tuesday phone call. Acadia Center is an intervenor in the rate case and opposed the changes.

The Friday MDPU order implements demand charges for new residential solar projects starting on December 31, 2018. Such charges are based on the highest peak hourly consumption over the course of a month, regardless of what time the power is consumed.

Eversource contends the demand charge will more fairly distribute the costs of maintaining the local power grid, echoing minimum charge proposals aimed at low-usage customers. Net metering is often criticized for not evenly distributing those costs, which are effectively subsidized by non-net-metered customers.

"What the demand charge will do is eliminate, to the extent possible, the unfair cross subsidization by non-net-metered customers that currently exists with rates that only have kilowatt-hour charges and no kilowatt demand, Mike Durand, Eversource spokesman, said in a Tuesday email. 

"For net metered facilities that use little kilowatt-hours, a demand charge is a way to charge them for their fair share of the cost of the significant maintenance and upgrade work we do on the local grid every day," Durand said. "Currently, their neighbors are paying more than their share of those costs."

It will not affect existing facilities, Durand said, only those installed after December 31, 2018.

Solar advocates are not enthusiastic about the change and see it slowing the growth of solar power, particularly residential rooftop solar, in the state.

"This is a terrible outcome for the future of solar in Massachusetts," Nathan Phelps, program manager of distributed generation and regulatory policy at solar power advocacy group Vote Solar, said in a Tuesday phone call.

"It's very inconsistent with DPU precedent and numerous pieces of legislation passed in the last 10 years," Phelps said. "The commonwealth has passed several pieces of legislation that are supportive of renewable energy and solar power. I don't know what the DPU was thinking."

 

TIME-OF-USE PRICING ELIMINATED

It does not matter when during the month peak demand occurs -- which could be during the week in the evening -- customers will be charged the same as they would on a hot summer day, LeBel said. Because an individual customer's peak usage does not necessarily correspond to peak demand across the utility's system, consumers are not being provided incentives to reduce energy usage in a way that could benefit the power system, Acadia Center said in a Tuesday statement.

However, Eversource maintains that residential customer distribution peaks based on customer load profiles do not align with basic service peak periods, which are based on Independent System Operator New England's peaks that reflect market-based pricing, even as a Connecticut market overhaul advances in the region, according to the MDPU order.

"The residential Time of Use rates we're eliminating are obsolete, having been designed decades ago when we were responsible for both the generation and the delivery of electricity," Eversource's Durand said.

"We are no longer in the generation business, having divested of our generation assets in Massachusetts in compliance with the law that restructured of our industry back in the late 1990s. Time Varying pricing is best used with generation rates, where the price for electricity changes based on time of day and electricity demand and can significantly alter electric bills for households," he said.

Additionally, only 0.02% of residential customers take service on Eversource's TOU rates and it would be difficult for residential customers to avoid peak period rates because they do not have the ability to shift or reduce load, according to the order.

"The Department allowed the Companies' proposal to eliminate their optional residential TOU rates in order to consolidate and align their residential rates and tariffs to better achieve the rate structure goal of simplicity," the MDPU said in the order.

 

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BC Hydro hoping to be able to charge customers time of use rates

BC Hydro Time-of-Use Rates propose off-peak credits and peak surcharges, with 5 cent/kWh differentials, encouraging demand shifting, EV charging at night, and smart meter adoption, pending BC Utilities Commission review in an optional opt-in program.

 

Key Points

Optional pricing that credits 5 cents/kWh off-peak and adds 5 cents/kWh during 4-9 p.m. peak to encourage load shifting.

✅ Off-peak credit: 11 p.m.-7 a.m., 5 cents/kWh savings

✅ Peak surcharge: 4-9 p.m., additional 5 cents/kWh

✅ Opt-in only; BCUC review; suits EV charging and flexible loads

 

BC Hydro is looking to charge customers less for electricity during off peak hours and more during the busiest times of the day, reflecting holiday electricity demand as well.

The BC Utilities Commission is currently reviewing the application that if approved would see customers receive a credit of 5 cents per kilowatt hour for electricity used from 11 p.m. to 7 a.m.

Customers would be charged an additional 5 cents per kWh for electricity used during the on-peak period from 4 p.m. to 9 p.m., and in Ontario, there were no peak-rate cuts for self-isolating customers during early pandemic response.

There would be no credit or additional charge will be applied to usage during the off-peak period from 7 a.m. to 4 p.m. and 9 p.m. to 11 p.m.

“We know the way our customers are using power is changing and they want more options,” BC Hydro spokesperson Susie Rieder said.

“It is optional and we know it may not work for everyone.”

For example, if a customer has an electric vehicle it will be cheaper to plug the car in after 9 p.m., similar to Ontario's ultra-low overnight plan offerings, rather than immediately after returning home from a standard work day.

If approved, the time of use rates would only apply to customers who opt in to the program, whereas Ontario provided electricity relief during COVID-19.

During the pandemic, Ontario extended off-peak electricity rates to help households and small businesses.

The regulatory review process is expected to take about one year.

Other jurisdictions, including Ontario's ultra-low overnight pricing, currently offer off peak rates. One of the challenges is that consumers change in hopes of altering their behaviour, but in reality, end up paying more.

“The cheapest electrical grid system is one with consistent demand and the issue of course is our consumption is not flat,” energyrates.ca founder Joel MacDonald said.

“There is a 5 cent reduction in off peak times, there is a 5 cent increase in peak times, you would have to switch 50 per cent of your load.”

 

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UK Electricity prices hit 10-year high as cheap wind power wanes

UK Electricity Price Surge driven by wholesale gas costs, low wind output, and higher gas-fired generation, as National Grid boosts base load power to meet demand, lifting weekend prices toward decade highs.

 

Key Points

A sharp rise in UK power prices tied to gas spikes, waning wind, and higher reliance on gas-fired generation.

✅ Wholesale gas prices squeeze power, doubling weekend baseload.

✅ Wind generation falls to 3GW, forcing more gas-fired plants.

✅ Tariff hikes signal bill pressure and supplier strain.

 

The UK’s electricity market has followed the lead of surging wholesale gas prices this week to reach weekend highs, with UK peak power prices not seen in a decade across the market.

The power market has avoided the severe volatility which ripped through the gas market this week because strong winds helped to supply ample electricity to meet demand, reflecting recent record wind generation across the UK.

But as freezing winds begin to wane this weekend National Grid will need to use more gas-fired power plants to fill the gap, meaning the cost of generating electricity will surge.

Jamie Stewart, an energy expert at ICIS, said the price for base load power this weekend has already soared to around £80 per megawatt hour, almost double what one would expect to see for a weekend in March.

National Grid will increase its use of expensive gas-fired power by an extra 7GW to make up for low wind power, which is forecast to drop by two-thirds in the days ahead.

Wind speeds helped to protect the electricity system from huge price hikes on the neighbouring gas market on Thursday, by generating as much as 13GW by some estimates.

However, by the end of Friday this output will fall by almost half to 7GW and slump to lows of 3GW by Saturday, Mr Stewart said.

The power price was already higher than usual at £53/MWh last weekend even before the full force of the storms, including Storm Malik wind generation, hit Britain. That was still well above the more typical "mid-40s” price for this time of year, Mr Stewart added.

The twin price spikes across the UK’s energy markets has raised fears of household bill hikes in the months ahead, even as an emergency energy plan is not going ahead.

Late on Thursday Big Six supplier E.on quietly pushed through a dual-fuel tariff increase of 2.6%, to drive the average bill up to £1,153 from 19 April.

Energy supply minnow Bulb also increased prices by £24 a year for its 300,000 customers, blaming rising wholesale costs.

The UK has suffered two gas price shocks this winter, which is the first since the owner of British Gas shuttered the country’s largest gas storage facility at Rough off the Yorkshire coast.

A string of gas supply outages this week cut supplies to the UK just as freezing conditions drove demand for gas-heating a third higher than normal for this time of year.

It was the first time in almost ten years that National Grid was forced to issue a short supply warning to the market that supplies would fall short of demand unless factories agree to use less.

The twelve-year market price highs followed a pre-Christmas spike when the UK’s most important North Sea pipeline shut down at the same time as a deadly explosion at Europe’s most important gas hub, based in the Austrian town of Baumgarten.

 

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‘Tsunami of data’ could consume one fifth of global electricity by 2025

ICT Electricity Demand is surging as data centers, 5G, IoT, and server farms expand, straining grids, boosting carbon emissions, and challenging climate targets unless efficiency, renewable energy, and smarter cooling dramatically improve.

 

Key Points

ICT electricity demand is power used by networks, devices, and data centers across the global communications sector.

✅ Projected to reach up to 20 percent of global electricity by 2025

✅ Driven by data centers, 5G traffic, IoT, and high-res streaming

✅ Mitigation: efficiency, renewable PPAs, advanced cooling, workload shifts

 

The communications industry could use 20% of all the world’s electricity by 2025, hampering attempts to meet climate change targets, even as countries like New Zealand's electrification plans seek broader decarbonization, and straining grids as demand by power-hungry server farms storing digital data from billions of smartphones, tablets and internet-connected devices grows exponentially.

The industry has long argued that it can considerably reduce carbon emissions by increasing efficiency and reducing waste, but academics are challenging industry assumptions. A new paper, due to be published by US researchers later this month, will forecast that information and communications technology could create up to 3.5% of global emissions by 2020 – surpassing aviation and shipping – and up to 14% 2040, around the same proportion as the US today.

Global computing power demand from internet-connected devices, high resolution video streaming, emails, surveillance cameras and a new generation of smart TVs is increasing 20% a year, consuming roughly 3-5% of the world’s electricity in 2015, says Swedish researcher Anders Andrae.

In an update o a 2016 peer-reviewed study, Andrae found that without dramatic increases in efficiency, the ICT industry could use 20% of all electricity and emit up to 5.5% of the world’s carbon emissions by 2025. This would be more than any country, except China, India and the USA, where China's data center electricity use is drawing scrutiny.

He expects industry power demand to increase from 200-300 terawatt hours (TWh) of electricity a year now, to 1,200 or even 3,000TWh by 2025. Data centres on their own could produce 1.9 gigatonnes (Gt) (or 3.2% of the global total) of carbon emissions, he says.

“The situation is alarming,” said Andrae, who works for the Chinese communications technology firm Huawei. “We have a tsunami of data approaching. Everything which can be is being digitalised. It is a perfect storm. 5G [the fifth generation of mobile technology] is coming, IP [internet protocol] traffic is much higher than estimated, and all cars and machines, robots and artificial intelligence are being digitalised, producing huge amounts of data which is stored in data centres.”

US researchers expect power consumption to triple in the next five years as one billion more people come online in developing countries, and the “internet of things” (IoT), driverless cars, robots, video surveillance and artificial intelligence grows exponentially in rich countries.

The industry has encouraged the idea that the digital transformation of economies and large-scale energy efficiencies will slash global emissions by 20% or more, but the scale and speed of the revolution has been a surprise.

Global internet traffic will increase nearly threefold in the next five years says the latest Cisco Visual Networking Index, a leading industry tracker of internet use.

“More than one billion new internet users are expected, growing from three billion in 2015 to 4.1bn by 2020. Over the next five years global IP networks will support up to 10bn new devices and connections, increasing from 16.3bn in 2015 to 26bn by 2020,” says Cisco.

A 2016 Berkeley laboratory report for the US government estimated the country’s data centres, which held about 350m terabytes of data in 2015, could together need over 100TWh of electricity a year by 2020. This is the equivalent of about 10 large nuclear power stations.

Data centre capacity is also rocketing in Europe, where the EU's plan to double electricity use by 2050 could compound demand, and Asia with London, Frankfurt, Paris and Amsterdam expected to add nearly 200MW of consumption in 2017, or the power equivalent of a medium size power station.

“We are seeing massive growth of data centres in all regions. Trends that started in the US are now standard in Europe. Asia is taking off massively,” says Mitual Patel, head of EMEA data centre research at global investment firm CBRE.

“The volume of data being handled by such centres is growing at unprecedented rates. They are seen as a key element in the next stage of growth for the ICT industry”, says Peter Corcoran, a researcher at the university of Ireland, Galway.

Using renewable energy sounds good but no one else benefits from what will be generated, and it skews national attempts to reduce emissions

Ireland, which with Denmark is becoming a data base for the world’s biggest tech companies, has 350MW connected to data centres but this is expected to triple to over 1,000MW, or the equivalent of a nuclear power station size plant, in the next five years.

Permission has been given for a further 550MW to be connected and 750MW more is in the pipeline, says Eirgrid, the country’s main grid operator.

“If all enquiries connect, the data centre load could account for 20% of Ireland’s peak demand,” says Eirgrid in its All-Island Generation Capacity Statement 2017-2026  report.

The data will be stored in vast new one million square feet or larger “hyper-scale” server farms, which companies are now building. The scale of these farms is huge; a single $1bn Apple data centre planned for Athenry in Co Galway, expects to eventually use 300MW of electricity, or over 8% of the national capacity and more than the daily entire usage of Dublin. It will require 144 large diesel generators as back up for when the wind does not blow.

 Facebook’s Lulea data centre in Sweden, located on the edge of the Arctic circle, uses outside air for cooling rather than air conditioning and runs on hydroelectic power generated on the nearby Lule River. Photograph: David Levene for the Guardian

Pressed by Greenpeace and other environment groups, large tech companies with a public face , including Google, Facebook, Apple, Intel and Amazon, have promised to use renewable energy to power data centres. In most cases they are buying it off grid but some are planning to build solar and wind farms close to their centres.

Greenpeace IT analyst Gary Cook says only about 20% of the electricity used in the world’s data centres is so far renewable, with 80% of the power still coming from fossil fuels.

“The good news is that some companies have certainly embraced their responsibility, and are moving quite aggressively to meet their rapid growth with renewable energy. Others are just growing aggressively,” he says.

Architect David Hughes, who has challenged Apple’s new centre in Ireland, says the government should not be taken in by the promises.

“Using renewable energy sounds good but no one else benefits from what will be generated, and it skews national attempts to reduce emissions. Data centres … have eaten into any progress we made to achieving Ireland’s 40% carbon emissions reduction target. They are just adding to demand and reducing our percentage. They are getting a free ride at the Irish citizens’ expense,” says Hughes.

Eirgrid estimates indicate that by 2025, one in every 3kWh generated in Ireland could be going to a data centre, he added. “We have sleepwalked our way into a 10% increase in electricity consumption.”

Fossil fuel plants may have to be kept open longer to power other parts of the country, and manage issues like SF6 use in electrical equipment, and the costs will fall on the consumer, he says. “We will have to upgrade our grid and build more power generation both wind and backup generation for when the wind isn’t there and this all goes onto people’s bills.”

Under a best case scenario, says Andrae, there will be massive continuous improvements of power saving, as the global energy transition gathers pace, renewable energy will become the norm and the explosive growth in demand for data will slow.

But equally, he says, demand could continue to rise dramatically if the industry keeps growing at 20% a year, driverless cars each with dozens of embedded sensors, and cypto-currencies like Bitcoin which need vast amounts of computer power become mainstream.

“There is a real risk that it all gets out of control. Policy makers need to keep a close eye on this,” says Andrae.

 

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Symantec Proves Russian

Dragonfly energy sector cyberattacks target ICS and SCADA across critical infrastructure, including the power grid and nuclear facilities, using spearphishing, watering-hole sites, supply-chain compromises, malware, and VPN exploits to gain operational access.

 

Key Points

Dragonfly APT campaigns target energy firms and ICS to gain grid access, risking manipulation and service disruption.

✅ Breaches leveraged spearphishing, watering-hole sites, and supply chains.

✅ Targeted ICS, SCADA, VPNs to pivot into operational networks.

✅ Aimed to enable power grid manipulation and potential outages.

 

An October, 2017 report by researchers at Symantec Corp., cited by the U.S. government, has linked recent US power grid cyber attacks to a group of hackers it had code-named "Dragonfly", and said it found evidence critical infrastructure facilities in Turkey and Switzerland also had been breached.

The Symantec researchers said an earlier wave of attacks by the same group starting in 2011 was used to gather intelligence on companies and their operational systems. The hackers then used that information for a more advanced wave of attacks targeting industrial control systems that, if disabled, leave millions without power or water.

U.S. intelligence officials have long been concerned about the security of the country’s electrical grid. The recent attacks, condemned by the U.S. government, striking almost simultaneously at multiple locations, are testing the government’s ability to coordinate an effective response among several private utilities, state and local officials, and industry regulators.

#google#

While the core of a nuclear generator is heavily protected, a sudden shutdown of the turbine can trigger safety systems. These safety devices are designed to disperse excess heat while the nuclear reaction is halted, but the safety systems themselves may be vulnerable to attack.

The operating systems at nuclear plants also tend to be legacy controls built decades ago and don’t have digital control systems that can be exploited by hackers.

“Since at least March 2016, Russian government cyber actors… targeted government entities and multiple U.S. critical infrastructure sectors, including the energy, nuclear, commercial facilities, water, aviation, and critical manufacturing sectors,” according to Thursday’s FBI and Department of Homeland Security report. The report did not say how successful the attacks were or specify the targets, but said that the Russian hackers “targeted small commercial facilities’ networks where they staged malware, conducted spearphishing, and gained remote access into energy sector networks.” At least one target of a string of infrastructure attacks last year was a nuclear power facility in Kansas.

Symantec doesn’t typically point fingers at particular nations in its research on cyberattacks, said Eric Chien, technical director of Symantec’s Security Technology and Response division, though he said his team doesn’t see anything it would disagree with in the new federal report. The government report appears to corroborate Symantec’s research, showing that the hackers had penetrated computers and accessed utility control rooms that would let them directly manipulate power systems, he says.

“There were really no more technical hurdles for them to do something like flip off the power,” he said.

And as for the group behind the attacks, Chien said it appears to be relatively dormant for now, but it has gone quiet in the past only to return with new hacks.

“We expect they’re sort of retooling now, and they likely will be back,”

 


 

In some cases, Dragonfly successfully broke into the core systems that control US and European energy companies, Symantec revealed.

“The energy sector has become an area of increased interest to cyber-attackers over the past two years,” Symantec said in its report.

“Most notably, disruptions to Ukraine’s power system in 2015 and 2016 were attributed to a cyberattack and led to power outages affecting hundreds of thousands of people. In recent months, there have also been media reports of attempted attacks on the electricity grids in some European countries, as well as reports of companies that manage nuclear facilities in the US being compromised by hackers.

“The Dragonfly group appears to be interested in both learning how energy facilities operate and also gaining access to operational systems themselves, to the extent that the group now potentially has the ability to sabotage or gain control of these systems should it decide to do so. Symantec customers are protected against the activities of the Dragonfly group.”

In recent weeks, senior US intelligence officials said that the Kremlin believes it can launch hacking operations against the West with impunity, including a cyber weapon that can disrupt power grids, according to assessments.

The DHS and FBI report further elaborated: “This campaign comprises two distinct categories of victims: staging and intended targets. The initial victims are peripheral organisations such as trusted third-party suppliers with less-secure networks, referred to as ‘staging targets’ throughout this alert.

“The threat actors used the staging targets’ networks as pivot points and malware repositories when targeting their final intended victims. National Cybersecurity and Communications Integration Center and FBI judge the ultimate objective of the actors is to compromise organisational networks, also referred to as the ‘intended target’.”

According to the US alert, hackers used a variety of attack methods, including spear-phishing emails, watering-hole domains, credential gathering, open source and network reconnaissance, host-based exploitation, and deliberate targeting of ICS infrastructure.

The attackers also targeted VPN software and used password cracking tools.

Once inside, the attackers downloaded tools from a remote server and then carried out a number of actions, including modifying key systems to store plaintext credentials in memory, and built web shells to gain command and control of targeted systems.

“This actors’ campaign has affected multiple organisations in the energy, nuclear, water, aviation, construction and critical manufacturing sectors, with hundreds of victims across the U.S. power grid confirmed,” the DHS said, before outlining a number of steps that IT managers in infrastructure organisations can take to cleanse their systems and defend against Russian hackers. he said.
 

 

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