Power company tells customer she is dead
In a personally addressed letter, the Linz-based company said it had heard of her death through her bank, daily Oesterreich reported.
"I am not the dead one," 58-year-old Christine R. wrote back in a fax and email to the company, explaining that it was her neighbor who had died and she was the custodian. She eventually went to the customer center in person to prove her existence.
"It was an unfortunate mistake," a spokeswoman for the company said. "There was a muddle in the paperwork and the letters we automatically send out. It has been resolved now."
Related News
Longer, more frequent outages afflict the U.S. power grid as states fail to prepare for climate change
WASHINGTON - Every time a storm lashes the Carolina coast, the power lines on Tonye Gray’s street go down, cutting her lights and air conditioning. After Hurricane Florence in 2018, Gray went three days with no way to refrigerate medicine for her multiple sclerosis or pump the floodwater out of her basement.
What you need to know about the U.N. climate summit — and why it matters
“Florence was hell,” said Gray, 61, a marketing account manager and Wilmington native who finds herself increasingly frustrated by the city’s vulnerability.
“We’ve had storms long enough in Wilmington and this particular area that all…
