FortisAlberta launches mobile app to report and view outage information
Alberta -- - FortisAlberta, an electricity distribution company, has launched a Mobile App that includes an outage map. Through the App, customers are able to report outages, view current and planned outages and get the details they need right away.
"Enhancing our customers' experience through technology is a significant priority," says Rob Tisdale, Vice President, Customer and Information Services. "To achieve this, we continue to leverage and implement new technology to provide our customers with greater access to information about FortisAlberta and their electricity service."
With real-time mapping information, customers may view the cause, start time, estimated restoration time and the number of customers affected in their area, regardless of location, all through FortisAlberta's outage map. With increased visibility, customers can see exactly what area is affected, and they are able to zoom into specific areas and receive more details instantly.
This self-service tool will provide customers with the ability to receive relevant outage information immediately, with added functionalities to come in future releases. The Mobile App is available for download on Apple, Android and Windows platforms.
FortisAlberta serves the electricity needs of homes, farms and business in more than 200 growing communities across rural Alberta. The company's focus is the safe and reliable delivery of electricity with more than 120,000 kilometres of power lines.
Related News

Amazon launches new clean energy projects in US, UK
WASHINGTON - Amazon is launching three renewable energy projects in the United States and the United Kingdom that support Amazon’s commitment to using net zero carbon energy by 2040.
The U.K. project is a wind farm on the Kintyre Peninsula in Scotland. It will generate 168,000 megawatt hours (MWh) of clean energy each year, enough to power 46,000 U.K. homes. It will be the largest corporate wind power purchase agreement (PPA) in the U.K.
The other two are solar projects – one in Warren County, N.C, and the other in Prince George County, Va. Together, they are expected to generate 500,997 MWh…