Algonquin Power & Utilities Corp. Completes Acquisition of The Empire District Electric Company

Hydro One Bill Redesign Spending sparks debate over Ontario Energy Board regulation, rate applications, privatization, and digital billing upgrades, as surveys cite confusing invoices under the Fair Hydro Plan for residential, commercial, and industrial customers.

Key Points

$15M project to simplify Hydro One bills, upgrade systems, and improve digital billing for commercial customers.

✅ $9M spent; $6M proposed for C&I and large-account changes.

✅ OEB to rule amid rate application and privatization scrutiny.

✅ Survey: 40% of customers struggled to understand bills.

Ontario's largest and recently privatized electricity utility has spent $9-million to redesign bills and is proposing to spend an additional $6-million on the project.

Hydro One has come under fire for spending since the Liberal government sold more than half of the company, notably for its CEO's $4.5-million pay.

Now, the NDP is raising concerns with the $15-million bill redesign expense contained in a rate application from the formerly public utility.

"I don't think the problem we face is a bill that people can't understand, I think the problem is rates that are too high," said energy critic Peter Tabuns. "Fifteen million dollars seems awfully expensive to me."

But Hydro One says a 2016 survey of its customers indicated about 40 per cent had trouble understanding their bills.

Ferio Pugliese, the company's executive vice-president of customer care and corporate affairs, said the redesign was aimed at giving customers a simpler bill.

"The new format is a format that when tested and put in front of our customers has been designed to give customers the four or five salient items they want to see on their bill," he said.

About $9-million has already gone into redesigning bills, mostly for residential customers, Pugliese said. Cosmetic changes to bills account for about 25 per cent of the cost, with the rest of the money going toward updating information systems and improving digital billing platforms, he said.

The additional $6-million Hydro One is looking to spend would go toward bill changes mostly for its commercial, industrial and large distribution account customers.

Energy Minister Glenn Thibeault noted in a statement that the Ontario Energy Board has yet to decide on the expense, but he suggested he sees the bill redesign as necessary alongside legislation to lower electricity rates introduced by the province.

"With Ontarians wanting clearer bills that are easier to understand, Hydro One's bill redesign project is a necessary improvement that will help customers," he wrote.

"Reductions from the Fair Hydro Plan (the government's 25 per cent cut to bills last year) are important information for both households and businesses, and it's our job to provide clear, helpful answers whenever possible."

The OEB recently ordered Hydro One to lower a rate increase it had been seeking for this year to 0.2 per cent down from 4.8 per cent.

The regulator also rejected a Hydro One proposal to give shareholders all of the tax savings generated by the IPO in 2015 when the Liberal government first began partially privatizing the utility. The OEB instead mandated shareholders receive 62 per cent of the savings while ratepayers receive the remaining 38 per cent.

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Southeast Electricity Demand Forecast examines how energy efficiency, photovoltaics, electric vehicles, heat pumps, and demand response shape grid needs, stabilize load through 2030, shift peaks, and inform utility planning across the region.

Key Points

An outlook of load shaped by efficiency, solar, EVs, with demand response keeping usage steady through 2030.

✅ Stabilizes regional demand through 2030 under accelerated adoption

✅ Energy efficiency and demand response are primary levers

✅ EVs and heat pumps drive growth post 2030; shift winter peaks

Electricity markets in the Southeast are facing many changes on the customer side of the meter. In a new report released today, we look at how energy efficiency, photovoltaics (solar electricity), electric vehicles, heat pumps, and demand response (shifting loads from periods of high demand) might affect electricity needs in the Southeast.

We find that if all of these resources are pursued on an accelerated basis, electricity demand in the region can be stabilized until about 2030.

After that, demand will likely grow in the following decade because of increased market penetration of electric vehicles and heat pumps, but energy planners will have time to deal with this growth if these projections are borne out. We also find that energy efficiency and demand response can be vital for managing electricity supply and demand in the region and that these resources can help contain energy demand growth, reducing the impact of expensive new generation on consumer wallets.

National trends

This is the second ACEEE report looking at regional electricity demand. In 2016, we published a study on electricity consumption in New England, finding an even more pronounced effect. For New England, with even more aggressive pursuit of energy efficiency and these other resources, consumption was projected to decline through about 2030, before rebounding in the following decade.

These regional trends fit into a broader national pattern. In the United States, electricity consumption has been characterized by flat electricity demand for the past decade. Increased energy efficiency efforts have contributed to this lack of consumption growth, even as the US economy has grown since the Great Recession. Recently, the US Energy Information Administration (EIA – a branch of the US Department of Energy) released data on US electricity consumption in 2016, finding that 2016 consumption was 0.3% below 2015 consumption, and other analysts reported a 1% slide in 2023 on milder weather.

Five scenarios for the Southeast

ACEEE’s new study focuses on the Southeast because it is very different from New England, with warmer weather, more economic growth, and less-aggressive energy efficiency and distributed energy policies than the Northeast. For the Southeast, we examined five scenarios: a business-as-usual scenario; two alternative scenarios with progressively higher levels of energy efficiency, photovoltaics informed by a solar strategy for the South that is emerging regionally, electric vehicles, heat pumps, and demand response; and two scenarios combining high numbers of electric vehicles and heat pumps with more modest levels of the other resources. This figure presents electricity demand for each of these scenarios:

Over the 2016-2040 period, we project that average annual growth will range from 0.1% to 1.0%, depending on the scenario, much slower than historic growth in the region. Energy efficiency is generally the biggest contributor to changes in projected 2040 electricity consumption relative to the business-as-usual scenario, as shown in the figure below, which presents our accelerated scenario that is based on levels of energy efficiency and other resources now targeted by leading states and utilities in the Southeast.

To date, Entergy Arkansas has achieved the annual efficiency savings as a percent of sales shown in the accelerated scenario and Progress Energy (a division of Duke Energy) has nearly achieved those savings in both North and South Carolina. Sixteen states outside the Southeast have also achieved these savings statewide.

The efficiency savings shown in the aggressive scenario have been proposed by the Arkansas PSC. This level of savings has already been achieved by Arizona as well as six other states. Likewise, the demand response savings we model have been achieved by more than 10 utilities, including four in the Southeast. The levels of photovoltaic, electric vehicle, and heat pump penetration are more speculative and are subject to significant uncertainty.

We also examined trends in summer and winter peak demand. Most utilities in the Southeast have historically had peak demand in the summer, often seeing heatwave-driven surges that stress operations across the Eastern U.S., but our analysis shows that winter peaks will be more likely in the region as photovoltaics and demand response reduce summer peaks and heat pumps increase winter peaks.

Why it’s vital to plan broadly

Our analysis illustrates the importance of incorporating energy efficiency, demand response, and photovoltaics into utility planning forecasts as utility trends to watch continue to evolve. Failing to include these resources leads to much higher forecasts, resulting in excess utility system investments, unnecessarily increasing customer electricity rates. Our analysis also illustrates the importance of including electric vehicles and heat pumps in long-term forecasts. While these technologies will have moderate impacts over the next 10 years, they could become increasingly important in the long run.

We are entering a dynamic period of substantial uncertainty for long-term electricity sales and system peaks, highlighted by COVID-19 demand shifts that upended typical patterns. We need to carefully observe and analyze developments in energy efficiency, photovoltaics, electric vehicles, heat pumps, and demand response over the next few years. As these technologies advance, we can create policies to reduce energy bills, system costs, and harmful emissions, drawing on grid reliability strategies tested in Texas, while growing the Southeast’s economy. Resource planners should be sure to incorporate these emerging trends and policies into their long-term forecasts and planning.

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BC Hydro Ice Storm Response to Fraser Valley power outages highlights freezing rain impacts, round the clock crews, infrastructure challenges, and climate change risks across the Lower Mainland during winter weather and restoration efforts.

Key Points

A plan for freezing rain events that prioritizes safety, rapid repairs, and clear communication to restore power.

✅ Prioritizes hazards, critical loads, and public safety first

✅ Deploys crews, contractors, and equipment across affected areas

✅ Addresses climate risks without costly undergrounding expansion

Call it the straw that broke the llama's back.

The loss of power during recent Fraser Valley ice storms meant Jennifer Quick, who lives on a Mission farm, had no running water, couldn't cook with appliances and still had to tend to a daughter sick with stomach flu.

As if that wasn't enough, she had to endure the sight of her shivering llamas.

"I brought them outside at one point and when I brought them back in, they had icicles on their fur," she said, adding the animals stayed in the warmth of their barn from then on.

For three and a half days, Quick and her family were among more than 160,000 BC Hydro customers in the Fraser Valley left in the dark after ice storms whipped through the region.

BC Hydro expects to get all customers back online Tuesday, five days after the storm hit.

And with another storm possibly on the horizon, the utility is defending its response to the treacherous weather, noting that windstorm power outages can be widespread.

BC Hydro spokesperson Mora Scott said the utility has a "best in class" storm response system, similar to PG&E winter storm prep in the U.S.

"In a typical storm situation we normally have 95 per cent of our customers back up within 24 hours. Ice storms are different and obviously this was an atypical storm for us," she said.

Scott said that in this case, the utility got power back on for 75 per cent of customers within 24 hours. It took the work of 450 employees called in from around B.C., working around the clock, a mobilization echoed by Sudbury Hydro crews after a storm, she said.

The work was complicated by trees falling near crews, icy roads, low visibility and even substations so frozen over the ice had to be melted off with blowtorches.

She said that in the long term, BC Hydro has no plans to make changes to how it responds to extreme ice storms or how infrastructure is built.

"Seeing ice build up in the Lower Mainland like this is a rare event," she said. "So to build for extremes like that probably doesn't make a lot of sense."

Climate change will bring storms

But CBC meteorologist Johanna Wagstaffe said that might not always be the case as climate change continues to impact our planet.

"The less severe winter events, like light snowfall, will happen less often," she said. "But the disruptive events — like last week's storm — will actually happen more often and we are already seeing this shift happen."

Marc Eliesen, a former CEO of BC Hydro in the early 1990s, said the utility needs to keep that in mind when planning for worst-case scenarios.

"This [storm] is a condition characteristic of the weather in the east, particularly in Ontario and Quebec, where freezing rain outages in Quebec are more common, which is organized to deal with freezing rain and heavy snow on the lines," he said. "This is a new phenomenon for British Columbia."

Eliesen questions whether BC Hydro has adequate equipment and crew training to deal with ice storms if they become more frequent, pointing to Hydro One storm restoration in Ontario as a comparison.

'Always something we can learn'

Scott disagrees with some of Eliesen's points.

She said some of the crews called in to deal with the recent storm come from northern B.C. and the Interior and have plenty of experience with snow.

"There's always something we can learn in every major storm situation," she said.

The idea of putting power lines underground was raised by some CBC readers and listeners, but Scott said running underground lines is five to 10 times the cost of running lines on pole, so it is done sparingly. Besides, equipment like substations and transmission lines need to be kept aboveground.

Meanwhile, Wagstaffe said that beginning Thursday, wintry weather could return to the Lower Mainland.

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Dewa-China Renewable Energy Partnership advances solar, clean energy, smart grid, 5G, cloud, and Big Data, linking Dewa with Hanergy and Huawei for R&D, smart meters, demand management, and resilient network infrastructure.

Key Points

A Dewa collaboration with Hanergy and Huawei to co-develop solar, smart grid, 5G, cloud, and resilient utility networks.

✅ MoU expands solar PV and distributed generation in Dubai and China

✅ Smart grid R&D: smart meters, demand response, self-healing networks

✅ 5G, cloud, and Big Data enable secure, scalable smart city services

A high-level delegation from Dubai Electricity and Water Authority (Dewa) recently visited China in bid to build closer ties with Chinese renewable and clean energy and smart services and smart grid companies, amid broader power grid modernization in Asia trends.

The team led by the managing director and CEO Saeed Mohammed Al Tayer visited the headquarters of Hanergy Holding Group, one of the largest international companies in alternative and renewable energy, in Beijing.

The visit complements the co-operation between Dewa and Hanergy after the signing MoU between the two sides last May, said a statement from Dewa.

The two parties focused on renewable and clean energy and its development, including efforts to integrate solar into the grid through advanced programs, and enhancing opportunities for joint investment.

Al Tayer also visited the Exhibition Hall and Exhibition Centre of the Hanergy Clean Energy Exhibition spread over a 7,000-sq-m area at the Beijing Olympic Park.

He discussed solar power technologies and applications, which included integrated photovoltaic panels and their distribution on the roofs of industrial and residential buildings, residential and mobile power systems, micro-grid installations in remote regions, solar-powered vehicles, and various elements of the exhibition.

Al Tayer and the accompanying delegation later visited the Beijing R&D Centre, which is one of Huaweis largest research institutes, known for Huawei smart grid initiatives across global markets, that employs over 12,000 people. The centre covers the latest pre-5G solutions, Cloud, Big Data, as well as vertical solutions for a smart and safe city.

"The visit is part of a joint venture with Huawei, which includes R&D projects to develop smart network infrastructures and various mechanisms and technologies, aligned with recent U.S. grid improvement funding initiatives, such as smart meters for electricity and water services, energy demand management, and self-recovery mechanisms from errors and disasters," he added.

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Philippines Renewable Energy Mini-Grids address rising electricity demand, rolling blackouts, off-grid electrification, and decentralized power in an archipelago, leveraging solar, wind, and hybrid systems to close the generation capacity gap and expand household access.

Key Points

Decentralized solar, wind, and hybrid systems powering off-grid areas to relieve shortages and expand access.

✅ Targets 2.3M unelectrified homes with reliable clean power

✅ Mitigates rolling blackouts via modular mini-grid deployments

✅ Supports energy access, resilience, and grid decentralization

The reason why IRENA made its study in the Philippines is because of the country’s demand for electricity is on a steady rise while the generating capacity lags behind. To provide households the electricity, the government is constrained to implement rolling blackouts in some regions. By 2030, the demand for electricity is projected to reach 30 million kilowatts as compared to 17 million kilowatts which is its current generating capacity.

One of the country’s biggest conglomerations, San Miguel Corporation is accountable for almost 20% of power output. It has power plants that has a 900,000-kW generation capacity. Another corporation in the energy sector, Aboitiz Power, has augmented its facilities as well to keep up with the demand. As a matter fact, even foreign players such as Tokyo Electric Power and Marubeni, as a result of the gradual privatization of the power industry which started in 2001, have built power plants in the country, a challenge mirrored in other regions where electricity for all demands greater investment, yet the power supply remains short.

And so, the IRENA came up with the study entitled “Accelerating the Deployment of Renewable Energy Mini-Grids for Off-Grid Electrification – A Study on the Philippines” to provide a clearer picture of what the current state of the crisis is and lay out possible solutions. It showed that as of 2016, a record year for renewables worldwide, the Philippines has approximately 2.3 million households without electricity. With only 89.6 percent of household electrification, that leaves about 2.36 million homes either with limited power of four to six hours each day or totally without electricity.

By the end of 2017, the Philippine government will have provided 90% of Philippine households with electricity. It is worth mentioning that in 2014, the National Capital Region together with two other regions had received 90 percent electrification. However, some areas are still unable to access power that’s within or above the national average. IRENA’s study has become a source of valuable information and analysis to the Philippines’ power systems and identified ways on how to surmount the challenges involving power systems decentralization, with renewable energy funding supporting those mini-grids which are either powered in parts or in full by renewable energy resources. This, however, does not discount the fact that providing electricity in every household still is an on-going struggle. Considering that the Philippines is an archipelago, providing enough, dependable, and clean modern energy to the entire country, including the remote and isolated islands is difficult. The onset of renewable energy is a viable and cost-effective option to support the implementation of mini-grids, as shown by Ireland's green electricity targets rising rapidly.

 

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CAA Quebec Electric Mobility spotlights EV adoption, charging infrastructure, consumer education, and sustainability, highlighting policy collaboration, model showcases, and greener transport solutions from the Quebec Electric Vehicle Show to accelerate climate goals and practical ownership.

Key Points

CAA Quebec's program advancing EV education, charging network advocacy, and collaboration for sustainable transport.

✅ Consumer education demystifying EV range and charging

✅ Hands-on showcases of new EV models and safety tech

✅ Advocacy for faster, wider public charging networks

The Quebec Electric Vehicle Show has emerged as a significant event for the automotive industry, drawing attention from enthusiasts, industry experts, and consumers alike, similar to events like Everything Electric in Vancouver that amplify public interest. This year, CAA Quebec took center stage, showcasing its commitment to promoting electric vehicles (EVs) and sustainable transportation solutions.

A Strong Commitment to Electric Mobility

CAA Quebec’s participation in the show underscores its dedication to facilitating the transition to electric mobility. With the rising concerns over climate change and the increasing popularity of electric vehicles, as Canada pursues ambitious EV targets nationwide, organizations like CAA are pivotal in educating the public about the benefits and practicality of EV ownership. At the show, CAA Quebec offered valuable insights into the latest trends in electric mobility, including advancements in technology, charging infrastructure, and the overall impact on the environment.

Educational Initiatives

One of the highlights of CAA Quebec's presentation was its focus on education. The organization hosted informative sessions aimed at demystifying electric vehicles for the average consumer. Many potential buyers are still apprehensive about making the switch from traditional gasoline-powered cars. CAA Quebec addressed common misconceptions about EVs, such as range anxiety and charging challenges, providing attendees with the knowledge they need to make informed decisions.

The sessions included expert panels discussing the future of electric vehicles, with insights from automotive industry leaders and environmental experts, and addressing debates such as experts questioning Quebec's EV push that shape policy discussions.

Showcasing Innovative EVs

CAA Quebec also showcased a variety of electric vehicles from different manufacturers, giving attendees the chance to see and experience the latest models firsthand, similar to a popular EV event in Regina that drew strong community interest. This hands-on approach allowed potential buyers to explore the features of EVs, from performance metrics to safety technologies. By allowing consumers to interact with the vehicles, CAA Quebec helped to bridge the gap between interest and action, encouraging more people to consider an electric vehicle as their next purchase.

Addressing Infrastructure Challenges

A significant barrier to the widespread adoption of electric vehicles remains the availability of charging infrastructure. CAA Quebec took the opportunity to address this critical issue during the show. The organization has been actively involved in advocating for improved charging networks across Quebec, emphasizing the need for more public charging stations and faster charging options, where examples like BC's Electric Highway illustrate how corridor charging can ease long-distance travel concerns.

Collaboration with Government and Industry

CAA Quebec’s efforts are bolstered by collaboration with both government and industry stakeholders. The organization is working closely with provincial authorities to develop policies that support the growth of electric vehicle infrastructure. Additionally, partnerships with automotive manufacturers are paving the way for more sustainable practices in vehicle production and distribution, and utilities exploring vehicle-to-grid pilots in Nova Scotia to enhance grid resilience.

A Bright Future for Electric Vehicles

The Quebec Electric Vehicle Show highlighted not only the current state of electric mobility but also its promising future, reflected in growing interest in EVs in southern Alberta and other provinces. With the support of organizations like CAA Quebec, consumers are becoming more aware of the benefits of electric vehicles. This awareness is crucial as Quebec aims to achieve its ambitious climate goals, including a significant reduction in greenhouse gas emissions.

CAA Quebec's presence at the Quebec Electric Vehicle Show exemplifies its leadership in promoting electric vehicles and sustainable transportation. By focusing on education, showcasing innovative models, and advocating for improved infrastructure, CAA Quebec is helping to pave the way for a greener future. As the automotive landscape continues to evolve, the insights and initiatives presented at the show will play a vital role in guiding consumers towards embracing electric mobility. The future is electric, and with organizations like CAA Quebec at the helm, that future looks promising.

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