How Synchrophasors are Bringing the Grid into the 21st Century


Synchrophasors and the Smart Grid

CSA Z462 Arc Flash Training - Electrical Safety Essentials

Our customized live online or in‑person group training can be delivered to your staff at your location.

  • Live Online
  • 6 hours Instructor-led
  • Group Training Available
Regular Price:
$249
Coupon Price:
$199
Reserve Your Seat Today

Synchrophasors deliver PMU-based, real-time monitoring for the smart grid, helping NYISO prevent blackouts, cut costs, and integrate renewables, with DOE-backed deployments boosting reliability, situational awareness, and data sharing across regional partners.

 

Key Points

Synchrophasors, or PMUs, are grid sensors that measure synced voltage, current, and frequency to enhance reliability.

✅ Real-time grid visibility and situational awareness

✅ Early fault detection to prevent cascading outages

✅ Supports renewable integration and lowers operating costs

 

Have you ever heard of a synchrophasor? It may sound like a word out of science fiction, but these mailbox-sized devices are already changing the electrical grid as we know it.

The grid was born over a century ago, at a time when our needs were simpler and our demand much lower. More complex needs are putting a heavy strain on the aging infrastructure, which is why we need to innovate and update our grid with investments in a smarter electricity infrastructure so it’s ready for the demands of today.

That’s where synchrophasors come in.

A synchrophasor is a sophisticated monitoring device that can measure the instantaneous voltage, current and frequency at specific locations on the grid. This gives operators a near-real-time picture of what is happening on the system, including insights into power grid vulnerabilities that allow them to make decisions to prevent power outages.

Just yesterday I attended the dedication of the New York Independent System Operator's smart grid control center, a $75 million project that will use these devices to locate grid problems at an early stage and share these data with their regional partners. This should mean fewer blackouts for the State of New York. I would like to congratulate NYISO for being a technology leader.

And not only will these synchrophasors help prevent outages, but they also save money. By providing more accurate and timely data on system limits, synchrophasors make the grid more reliable and efficient, thereby reducing planning and operations costs and addressing grid modernization affordability concerns for utilities.

The Department has worked with utilities across the country to increase the number of synchrophasors five-fold -- from less than 200 in 2009 to over 1,700 today. And this is just a part of our commitment to making a smarter, more resilient grid a reality, reinforced by grid improvement funding from DOE.

In September 2013, the US Department of Energy announced up to $9 million in funding to facilitate rapid response to unusual grid conditions. As a result, utilities will be able to better detect and head off potential blackouts, while improving day-to-day grid reliability and helping with the integration of solar into the grid and other clean renewable sources.

If you’d like to learn more about our investments in the smart grid and how they are improving our electrical infrastructure, please visit the Office of Electricity Delivery and Energy Reliability’s www.smartgrid.gov.

Patricia Hoffman is Assistant Secretary, Office of Electricity Delivery & Energy Reliability

 

Related News

Related News

EU Smart Meters Spur Growth in the Customer Analytics Market

EU Smart Meter Analytics integrates AMI data with grid edge platforms, enabling back-office efficiency, revenue assurance, and customer insights via cloud and PaaS solutions, while system integration cuts costs and improves utility performance.

 

Key Points

EU smart meter analytics uses AMI data and cloud to improve utility performance, revenue assurance, and outcomes.

✅ AMI underpins grid edge analytics and utility IT/OT integration

✅ Cloud and PaaS reduce costs and scale data-driven applications

✅ Focus shifts from meter rollout to back-office and revenue analytics

 

Europe's investment in smart meters has begun to open up the market for analytics that benefit both utilities and customers.

Two new reports from GTM Research demonstrate the substantial investment in both advanced metering infrastructure (AMI) and specific customer analytics segments -- the first report analyzes the progress of AMI deployment in Europe, while the second is a comprehensive assessment of analytics use cases, including AI in utility operations, enabled by or interacting with AMI.

The Third Energy Package mandated EU member states to perform a cost-benefit analysis to evaluate the economic viability of deploying smart meters and broader grid modernization costs across member states. Two-thirds of the member states found there was a net positive result, while seven members found negative or inconclusive results.

“The mandate spurred AMI deployment in the EU, but all member states are deploying some AMI. Even without an overall positive cost-benefit outcome, utilities found pockets of customers where there is a positive business case for AMI,” said Paulina Tarrant, research associate at GTM Research and lead author of “Racing to 2020: European Policy, Deployment and Market Share Primer.”

Annual AMI contracting peaked in 2013 -- two years after the mandate -- with 29 million contracted that year. Today, 100 million meters have been contracted overall. As member states reach their respective targets, the AMI market will cool in Europe and spending on analytics and applications will continue to ramp up, aligning with efforts to invest in smarter infrastructure across the sector, Tarrant noted.

Between 2017 and 2021, more than $30 billion will be spent on utility back-office and revenue-assurance analytics in the EU, reflecting the shift toward the digital grid architecture, according to GTM Research’s Grid Edge Customer Utility Analytics Ecosystems: Competitive Analysis, Forecasts and Case Studies.

The report examines the broad landscape of customer analytics showing how AMI interacts with the larger IT/OT environment of a utility.

“The benefits of AMI expand beyond revenue assurance -- in fact, AMI represents the backbone of many customer utility analytics and grid edge solutions,” said Timotej Gavrilovic, author of the Grid Edge Customer Utility Ecosystems report.

Integration is key, according to the report.

“Technology providers are integrating data sets, solutions and systems and partnering with others to provide a one-stop shop serving broad utility needs, increasing efficiencies and reducing costs,” Gavrilovic said. “Cloud-based deployments and platform-as-a-service offerings are becoming commonplace, creating an opportunity for utilities to balance the cost versus performance tradeoff to optimize their analytics systems and applications.”

A diverse array of customer analytics applications is a critical foundation for demonstrating the positive cost-benefit of AMI.

“Advanced analytics and applications are key to ensuring that AMI investments provide a positive return after smart meters are initiated,” said Tarrant. “Improved billing and revenue assurance was not enough everywhere to show customer benefit -- these analytics packages will leverage the distributed network infrastructure, including advanced inverters used with distributed energy resources, and subsequent increased data access, uniting the electricity markets of the EU.”

 

Related News

View more

Yale Report on Western Grid Integration: Just Say Yes

Western Grid Integration aligns CAISO with a regional transmission operator under FERC oversight, boosting renewables, reliability, and cost savings while respecting state energy policy, emissions goals, and utility regulation across the West.

 

Key Points

Western Grid Integration lets CAISO operate under FERC to cut costs, boost reliability, and accelerate renewables.

✅ Lowers wholesale costs via wider dispatch and resource sharing

✅ Improves reliability with regional balancing and reserves

✅ Preserves state policy authority under FERC oversight

 

A strong and timely endorsement for western grid integration forcefully rebuts claims that moving from a balkanized system with 38 separate entities to a regional operation could introduce environmental problems, raise costs, or, as critics warn, export California’s energy policies to other western states, or open state energy and climate policies to challenge by federal regulators. In fact, Yale University’s Environmental Protection Clinic identifies numerous economic and environmental benefits from allowing the California Independent System Operator to become a regional grid operator.

The groundbreaking report comprehensively examines the policy and legal merits of allowing the California Independent System Operator (CAISO) to become a regional grid operator, open to any western utility or generator that wants to join, as similar market structure overhauls proceed in New England.

The Yale report identifies the increasing constraints that today’s fragmented western grid imposes on system-wide electricity costs and reliability, addresses the potential benefits of integration, and evaluates  potential legal risks for the states involved. California receives particular attention because its legislature is considering the first step in the grid integration process, which involves authorizing the CAISO to create a fully independent board, even as it examines revamping electricity rates to clean the grid (other western states are unlikely to approve joining an entity whose governance is determined solely by California’s governor and legislature, as is the case now).

 

Elements of the report

The analysis examined all of California’s key energy and climate policies, from its cap on carbon emissions to its renewable energy goals and its pollution standards for power plants, and concludes that none would face additional legal risks under a fully integrated western grid. The operator of such a grid would be regulated by an independent federal agency (the Federal Energy Regulatory Commission)—but so is the CAISO itself, now and since its inception, by virtue of its extended involvement in interstate electricity commerce throughout the West. 

And if empowered to serve the entire region, the CAISO would not interfere with the longstanding rights of California and other states to regulate their utilities’ investments or set energy and climate policies. The study points out that grid operators don’t set energy policies for the states they serve; they help those states minimize costs, enhance reliability in the wake of California blackouts across the state, and avoid unnecessary pollution.

And as to whether an integrated grid would help renewable energy or fossil fuels, the report finds that renewable resources would be the inevitable winners, thanks to their lower operating costs, although the most important winners would be western utility customers, through lower bills, expanded retail choice options, and improved reliability.

 

Call to action

The Yale report concludes with what amounts to a call to action for California’s legislators:

“In sum, enhanced Western grid integration in general, and the emergence of a regional system operator in particular, would not expose California’s clean energy policies to additional legal risks. Shifting to a regional grid operator would enable more efficient, affordable and reliable integration of renewable resources without increasing the legal risk to California’s clean energy policies.”

The authors of the analysis, from the Yale Law School and the Yale School of Forestry and Environmental Studies, are Juliana Brint, Josh Constanti, Franz Hochstrasser. and Lucy Kessler. They dedicated months to the project, consulted with a diverse group of reviewers, and made the trek from New Haven to Folsom, CA, to visit the California Independent System Operator and interview key staff members.

 

 

Related News

View more

'Electricity out of essentially nothing': Invention creates power from falling snow

Snow-powered nanogenerator harvests static electricity from falling snow using a silicone triboelectric design, enabling energy harvesting, solar panel support during snowfall, and dual-use sensing for weather monitoring and wearable winter sports analytics.

 

Key Points

A silicone triboelectric device that harvests snowDcharge to generate power and enable sensing.

✅ Triboelectric silicone layer captures charge from falling snow.

✅ Integrates with solar arrays to maintain power during snowfall.

✅ Functions as weather and motion sensor for winter sports.

 

Scientists from University of California, Los Angeles and McMaster University have invented a nanogenerator that creates electricity from falling snow.

Most Canadians have already seen a mini-version of this, McMaster Prof. Ravi Selvaganapathy told CTV’s Your Morning. “We find that we often get shocked in the winter when it’s dry when we come in into contact with a conductive surface like a doorknob.”

The thin device works by harnessing static electricity: positively-charged, falling snow collides with the negatively-charged silicone device, which produces a charge that’s captured by an electrode.

“You separate the charges and create electricity out of essentially nothing,” Richard Kaner, who holds UCLA’s Dr. Myung Ki Hong Endowed Chair in Materials Innovation and whose lab has explored turning waste into graphene, said in a press release.

“The device can work in remote areas because it provides its own power and does not need batteries or reliance on home storage systems such as the Tesla Powerwall, which store energy for later use,” he said, explaining that the device was 3D printed, flexible and inexpensive to make because of the low cost of silicone.

“It’s also going to be useful in places like Canada, where we get a lot of snow and are pursuing a net-zero grid by 2050 to cut emissions. We can extract energy from the environment,” Selvaganapathy added.

The team, which also included scientists from the University of Toronto, published their findings in Nano Energy journal last year, but a few weeks ago, they revealed the device’s more practical uses.

About 30 per cent of the Earth’s surface is covered by snow each winter, which can significantly limit the energy generated by solar panels, including rooftop solar grids in cold climates.

So the team thought: why not simply harness electricity from the snow whenever the solar panels were covered?

Integrating their device into solar panel arrays could produce a continuous power supply whenever it snows, potentially as part of emerging virtual power plants that aggregate distributed resources, study co-author and UCLA assistant researcher Maher El-Kady explained.

The device also serves as a weather-monitoring station by recording how much snow is falling and from where; as well as the direction and speed of the wind.

The team said they also want to incorporate their device into weather sensors to help them better acquire and transmit electronic signals, supporting initiatives to use AI for energy savings across local grids. They said several Toronto-based companies -- which they couldn’t name -- have expressed interest in partnering with them.

Selvaganapathy said the device would hop on the trend of “sensors being incorporated into what we wear, into our homes and even to detect electricity theft in some markets in order to monitor a lot of the things that are important to us”

But the device’s arguably larger potential use is being integrated into technology to monitor athletes and their performances during winter sports, such as hiking, skiing and cross-country skiing.

Up to now, the movement patterns used during cross-country skiing couldn’t be detected by a smart watch, but this device may be able to.

Scientists such as Kaner believe the technology could usher in a new era of self-monitoring devices to assess an athlete’s performance while they’re running, walking or jumping.

The device is simply a proof of concept and the next step would be figuring out how to generate more electricity and integrate it into all of these potential devices, Selvaganapathy said.

 

Related News

View more

The Implications of Decarbonizing Canada's Electricity Grid

Canada Electricity Grid Decarbonization advances net-zero goals by expanding renewable energy (wind, solar, hydro), boosting grid reliability with battery storage, and aligning policy, efficiency, and investment to cut emissions and strengthen energy security.

 

Key Points

Canada's shift to low-carbon power using renewables and storage to cut emissions and improve grid reliability.

✅ Invest in wind, solar, hydro, and transmission upgrades

✅ Deploy battery storage to balance intermittent generation

✅ Support just transition, jobs, and energy efficiency

 

As Canada moves towards a more sustainable future, decarbonizing its electricity grid has emerged as a pivotal goal. The transition aims to reduce greenhouse gas emissions, promote renewable energy sources, and ultimately support global climate targets, with cleaning up Canada's electricity widely viewed as critical to meeting those pledges. However, the implications of this transition are multifaceted, impacting the economy, energy reliability, and the lives of Canadians.

Understanding Decarbonization

Decarbonization refers to the process of reducing carbon emissions produced from various sources, primarily fossil fuels. In Canada, the electricity grid is heavily reliant on natural gas, coal, and oil, which contribute significantly to carbon emissions. The Canadian government has committed to achieving net-zero by 2050 through federal and provincial collaboration, with the electricity sector playing a crucial role in this initiative. The strategy includes increasing the use of renewable energy sources such as wind, solar, and hydroelectric power.

Economic Considerations

Transitioning to a decarbonized electricity grid presents both challenges and opportunities for Canada’s economy. On one hand, the initial costs of investing in renewable energy infrastructure can be substantial. This includes not only the construction of renewable energy plants but also the necessary upgrades to the grid to accommodate new technologies. According to the Fraser Institute analysis, these investments could lead to increased electricity prices, impacting consumers and businesses alike.

However, the shift to a decarbonized grid can also stimulate economic growth. The renewable energy sector is a rapidly growing industry that, as Canada’s race to net-zero accelerates, promises job creation in manufacturing, installation, and maintenance of renewable technologies. Moreover, as technological advancements reduce the cost of renewable energy, the long-term savings on fuel costs can benefit both consumers and businesses. The challenge lies in balancing these economic factors to ensure a smooth transition.

Reliability and Energy Security

A significant concern regarding the decarbonization of the electricity grid is maintaining reliability and energy security, especially as an IEA report indicates Canada will need substantially more electricity to achieve net-zero goals, requiring careful system planning.

To address this challenge, the implementation of energy storage solutions and grid enhancements will be essential. Advances in battery technology and energy storage systems can help manage supply and demand effectively, ensuring that energy remains available even during periods of low renewable output. Additionally, integrating a diverse mix of energy sources, including hydroelectric power, can enhance the reliability of the grid.

Social Impacts

The decarbonization process also carries significant social implications. Communities that currently depend on fossil fuel industries may face economic challenges as the transition progresses, and the Canadian Gas Association has warned of potential economy-wide costs for switching to electricity, underscoring the need for a just transition.

Furthermore, there is a need for public engagement and education on the benefits and challenges of decarbonization. Canadians must understand how changes in energy policy will affect their daily lives, from electricity prices to job opportunities. Fostering a sense of community involvement can help build support for renewable energy initiatives and ensure that diverse voices are heard in the planning process.

Policy Recommendations

For Canada to successfully decarbonize its electricity grid, and building on recent electricity progress across provinces nationwide, robust and forward-thinking policies must be implemented. This includes investment in research and development to advance renewable technologies and improve energy storage solutions. Additionally, policies should encourage public-private partnerships to share the financial burden of infrastructure investments.

Governments at all levels should also promote energy efficiency measures to reduce overall demand, making the transition more manageable. Incentives for consumers to adopt renewable energy solutions, such as solar panels, can further accelerate the shift towards a decarbonized grid.

Decarbonizing Canada's electricity grid presents a complex yet necessary challenge. While there are economic, reliability, and social considerations to navigate, the potential benefits of a cleaner, more sustainable energy future are substantial. By implementing thoughtful policies and fostering community engagement, Canada can lead the way in creating an electricity grid that not only meets the needs of its citizens but also contributes to global efforts in combating climate change.

 

Related News

View more

Hong Kong to expect electricity bills to rise 1 or 2 per cent

Hong Kong Electricity Tariff Increase reflects a projected 1-2% rise as HK Electric and CLP Power shift to cleaner fuel and natural gas, expand gas-fired units and LNG terminals, and adjust the fuel clause charge.

 

Key Points

An expected 1-2% 2018 rise from cleaner fuel, natural gas projects, asset growth, and shrinking fuel cost surpluses.

✅ Expected 1-2% rise amid cleaner fuel and gas shift

✅ Fuel clause charge and asset expansion pressure prices

✅ HK Electric and CLP Power urged to use surpluses prudently

 

Hong Kong customers have been asked to expect higher electricity bills next year, as seen with BC Hydro rate increases in Canada, with a member of a government panel on energy policy anticipating an increase in tariffs of one or two per cent.

The environment minister, Wong Kam-sing, also hinted they should be prepared to dig deeper into their pockets for electricity, as debates over California electric bills illustrate, in the wake of power companies needing to use more expensive but cleaner fuel to generate power in the future.

HK Electric supplies power to Hong Kong Island, Lamma Island and Ap Lei Chau. Photo: David Wong

The city’s two power companies, HK Electric and CLP Power, are to brief lawmakers on their respective annual tariff adjustments for 2018, amid Ontario electricity price pressures drawing international attention, at a Legislative Council economic development panel meeting on Tuesday.

HK Electric supplies electricity to Hong Kong Island and neighbouring Lamma Island and Ap Lei Chau, while CLP Power serves Kowloon and the New Territories, including Lantau Island.

Wong said on Monday: “We have to appreciate that when we use cleaner fuel, there is a need for electricity tariffs to keep pace. I believe it is the hope of mainstream society to see a low-carbon and healthier environment.”

Secretary for the Environment Wong Kam-sing believes most people desire a low-carbon environment. Photo: Sam Tsang

But he declined to comment on how much the tariffs might rise.

World Green Organisation chief executive William Yu Yuen-ping, also a member of the Energy Advisory Committee, urged the companies to better use their “overflowing” surpluses in their fuel cost recovery accounts.

Tariffs are comprised of two components: a basic amount reflecting a company’s operating costs and investments, and the fuel clause charge, which is based on what the company projects it will pay for fuel for the year.

William Yu of World Green Organisation says the companies should use their surpluses more carefully. Photo: May Tse

Critics have claimed the local power suppliers routinely overestimate their fuel costs and amass huge surpluses.

In recent years, the two managed to freeze or cut their tariffs thanks to savings from lower fuel costs. Last year, HK Electric offered special rebates to its customers, which saw its tariff drop by 17.2 per cent. CLP Power froze its own charge for 2017.

Yu said the two companies should use the surpluses “more carefully” to stabilise tariffs.

Rise after fall in Hong Kong electricity use linked to subsidies

“We estimate a big share of the surplus has been used up and so the honeymoon period is over.”

Based on his group’s research, Yu believed the tariffs would increase by one or two per cent.

Economist and fellow committee member Billy Mak Sui-choi said the expansion of the power companies’ fixed asset bases, such as building new gas-fired units and offshore liquefied natural gas terminals, a pattern reflected in Nova Scotia's 14% rate hike recently approved by regulators, would also cause tariffs to rise.

To fight climate change and improve air quality, the government has pledged to cut carbon intensity by between 50 and 60 per cent by 2020. Officials set a target of boosting the use of natural gas for electricity generation to half the total fuel mix from 2020.

Both power companies are privately owned and monitored by the government through a mutually agreed scheme of control agreements, akin to oversight seen under the UK energy price cap in other jurisdictions. These require the firms to seek government approval for their development plans, including their projected basic tariff levels.

At present, the permitted rate of return on their net fixed assets is 9.99 per cent. The deals are due to expire late next year.

Earlier this year, officials reached a deal with the two companies on the post-2018 scheme, settling on a 15-year term. The new agreements slash their permitted rate of return to 8 per cent.

 

Related News

View more

Manitoba Hydro hikes face opposition as hearings begin

Manitoba Hydro rate hikes face public hearings over electricity rates, utility bills, and debt, with impacts on low-income households, Indigenous communities, and Winnipeg services amid credit rating pressure and rising energy costs.

 

Key Points

Manitoba Hydro seeks 7.9% annual increases to stabilize finances and debt, impacting electricity costs for households.

✅ Proposed hikes: 7.9% yearly through 2023/24

✅ Driven by debt, credit rating declines, rising interest

✅ Disproportionate impact on low-income and Indigenous communities

 

Hearings began Monday into Manitoba Hydro’s request for consecutive annual rate hikes of 7.9 per cent.  The crown corporation is asking for the steep hikes to commence April 1, 2018.

The increases would continue through 2023/2024, under a multi-year rate plan before dropping to what Hydro calls “sustainable” levels.

Patti Ramage, legal counsel for Hydro, said while she understands no one welcomes the “exceptional” rate increases, the company is dealing with exceptional circumstances.

It’s the largest rate increase Hydro has ever asked for, though a scaled-back increase was discussed later, saying rising debt and declining credit ratings are affecting its financial stability.

President and CEO Kelvin Shepherd said Hydro is borrowing money to fund its interest payments, and acknowledged that isn’t an effective business model.

Hydro’s application states that it will be spending up to 63 per cent of its revenue on paying financial expenses if the current request for rate hikes is not approved.

If it does get the increase it wants, that number could shrink to 45 per cent – which Ramage says is still quite high, but preferable to the alternative.

She cited the need to take immediate action to fix Hydro’s finances instead of simply hoping for the best.

“The worst thing we can do is defer action… that’s why we need to get this right,” Ramage said.

A number of intervenors presented varying responses to Hydro’s push for increased rates, with many focusing on how the hikes would affect Manitobans with lower incomes.

Senwung Luk spoke on behalf of the Assembly of Manitoba Chiefs, and said the proposed rates would hit First Nations reserves particularly hard.

He noted that 44.2 per cent of housing on reserves in the province needs significant improvement, which means electricity use tends to be higher to compensate for the lower quality of infrastructure.

Luk says this problem is compounded by the higher rates of poverty in Indigenous populations, with 76 per cent of children on reserves in Manitoba living below the poverty line.

If the increase goes forward, he said the AMC hopes to see a reduced rate for those living on reserves, despite a recent appeal court ruling on such pricing.

Byron Williams, speaking on behalf of the Consumers Coalition, said the 7.9 per cent increase unreasonably favours the interests of Hydro, and is unjustly biased against virtually everyone else.

In Saskatchewan, the NDP criticized an SaskPower 8 per cent rate hike as unfair to customers, highlighting regional concerns.

Williams said customers using electric space heating would be more heavily targeted by the rate increase, facing an extra $13.14 a month as opposed to the $6.88 that would be tacked onto the bills of those not using electric space heating.

Williams also called Hydro’s financial forecasts unreliable, bringing the 7.9 per cent figure into question.

Lawyer George Orle, speaking for the Manitoba Keewatinowi Okimakanak, said the proposed rate hikes would “make a mockery” of the sacrifices made by First Nations across the province, given that so much of Hydro’s infrastructure is on Indigenous land.

The city of Winnipeg also spoke out against the jump, saying property taxes could rise or services could be cut if the hikes go ahead to compensate for increased, unsustainable electricity costs.

In British Columbia, a BC Hydro 3 per cent increase also moved forward, drawing attention to affordability.

A common theme at the hearing was that Hydro’s request was not backed by facts, and that it was heading towards fear-mongering.

Manitoba Hydro’s CEO begged to differ as he plead his case during the first hearing of a process that is expected to take 10 weeks.

 

Related News

View more

Sign Up for Electricity Forum’s Newsletter

Stay informed with our FREE Newsletter — get the latest news, breakthrough technologies, and expert insights, delivered straight to your inbox.

Electricity Today T&D Magazine Subscribe for FREE

Stay informed with the latest T&D policies and technologies.
  • Timely insights from industry experts
  • Practical solutions T&D engineers
  • Free access to every issue

Live Online & In-person Group Training

Advantages To Instructor-Led Training – Instructor-Led Course, Customized Training, Multiple Locations, Economical, CEU Credits, Course Discounts.

Request For Quotation

Whether you would prefer Live Online or In-Person instruction, our electrical training courses can be tailored to meet your company's specific requirements and delivered to your employees in one location or at various locations.