OEB issues compliance order on condo meters

OEB Order on THESL Bulk Metering mandates compliance by Toronto Hydro, aligning with Ontario Energy Board rules to offer suite metering or bulk interval meters, enabling smart sub-metering for condos, rental apartments, and condominium developers.

The Ontario Energy Board (OEB) issued a Compliance Order against Toronto Hydro-Electric System Limited (THESL), which will ensure new condominiums have access to choice for smart meter suppliers. This also applies to developers of new rental apartment buildings.

Since February 2008, THESL has only provided the option of suite metering units in a building, which denied the option of a bulk meter and subsequent installation of smart sub-meters.

On August 4, 2009, the OEB issued a Notice of Intention to Make an Order for Compliance against THESL under section 112.3 of the Ontario Energy Board Act, 1998, reflecting the same regulatory role seen in a distribution rate decision for Hydro One.

After an oral hearing, in a decision released January 27, comparable to a combined T&D rates decision on Hydro One, the OEB found THESL had improperly denied a bulk meter connection to two condominium developers. The OEB also found that THESL had breached the Electricity Act, 1998 and the OEB's Distribution System Code.

THESL is now required to provide new rental apartment buildings and new and existing condominiums the option of having THESL install either suite metering or a bulk interval meter to enable smart sub-metering of the units in the building.

THESL is also required to contact all condominium corporations and developers that requested an offer to connect from THESL after February 28, 2008. If these developments have not had smart meters installed they may request a revised offer to connect allowing for smart sub-meters to be installed.

THESL's shareholder is also required to reimburse the costs of each party's participation in the hearing, including the Board's costs. These costs are not the responsibility of THESL's ratepayers, and high-profile Toronto Hydro billing issues have underscored the importance of accountability.

The Ontario Energy Board regulates the province's electricity and natural gas sectors in the public interest. It envisions a viable and efficient energy sector with informed consumers, while Toronto Hydro staff cuts illustrate industry dynamics, and works towards this vision through regulatory processes that are effective, fair and transparent.

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