Ontario’s deal with Quebec won’t reduce cost of hydro bills

Hydro One Bill Redesign Spending sparks debate over Ontario Energy Board regulation, rate applications, privatization, and digital billing upgrades, as surveys cite confusing invoices under the Fair Hydro Plan for residential, commercial, and industrial customers.

Key Points

$15M project to simplify Hydro One bills, upgrade systems, and improve digital billing for commercial customers.

✅ $9M spent; $6M proposed for C&I and large-account changes.

✅ OEB to rule amid rate application and privatization scrutiny.

✅ Survey: 40% of customers struggled to understand bills.

Ontario's largest and recently privatized electricity utility has spent $9-million to redesign bills and is proposing to spend an additional $6-million on the project.

Hydro One has come under fire for spending since the Liberal government sold more than half of the company, notably for its CEO's $4.5-million pay.

Now, the NDP is raising concerns with the $15-million bill redesign expense contained in a rate application from the formerly public utility.

"I don't think the problem we face is a bill that people can't understand, I think the problem is rates that are too high," said energy critic Peter Tabuns. "Fifteen million dollars seems awfully expensive to me."

But Hydro One says a 2016 survey of its customers indicated about 40 per cent had trouble understanding their bills.

Ferio Pugliese, the company's executive vice-president of customer care and corporate affairs, said the redesign was aimed at giving customers a simpler bill.

"The new format is a format that when tested and put in front of our customers has been designed to give customers the four or five salient items they want to see on their bill," he said.

About $9-million has already gone into redesigning bills, mostly for residential customers, Pugliese said. Cosmetic changes to bills account for about 25 per cent of the cost, with the rest of the money going toward updating information systems and improving digital billing platforms, he said.

The additional $6-million Hydro One is looking to spend would go toward bill changes mostly for its commercial, industrial and large distribution account customers.

Energy Minister Glenn Thibeault noted in a statement that the Ontario Energy Board has yet to decide on the expense, but he suggested he sees the bill redesign as necessary alongside legislation to lower electricity rates introduced by the province.

"With Ontarians wanting clearer bills that are easier to understand, Hydro One's bill redesign project is a necessary improvement that will help customers," he wrote.

"Reductions from the Fair Hydro Plan (the government's 25 per cent cut to bills last year) are important information for both households and businesses, and it's our job to provide clear, helpful answers whenever possible."

The OEB recently ordered Hydro One to lower a rate increase it had been seeking for this year to 0.2 per cent down from 4.8 per cent.

The regulator also rejected a Hydro One proposal to give shareholders all of the tax savings generated by the IPO in 2015 when the Liberal government first began partially privatizing the utility. The OEB instead mandated shareholders receive 62 per cent of the savings while ratepayers receive the remaining 38 per cent.

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UK Free Electricity Debate weighs soaring energy prices against market regulation, renewables, and social equity, examining price caps, funding via windfall taxes, grid investment, and consumer protection in the UK's evolving energy policy landscape.

Key Points

A policy dispute over free power, balancing consumer relief with market stability, renewables, and investment.

✅ Pros: relief for households; boosts efficiency and green adoption.

✅ Cons: risks to market signals, quality, and grid investment.

✅ Policy options: price caps, windfall taxes, targeted subsidies.

In recent months, the debate over free electricity in the UK has intensified, revealing a divide within the energy sector. With soaring energy prices and economic pressures impacting consumers, the discussion around providing free electricity has gained traction. However, the idea has sparked significant controversy among industry stakeholders, each with their own perspectives on the feasibility and implications of such a move.

The Context of Rising Energy Costs

The push for free electricity is rooted in the UK’s ongoing energy crisis, exacerbated by geopolitical tensions, supply chain disruptions, and the lingering effects of the COVID-19 pandemic. As energy prices reached unprecedented levels, households faced the harsh reality of skyrocketing bills, prompting calls for government intervention to alleviate financial burdens.

Supporters of free electricity argue that it could serve as a vital lifeline for struggling families and businesses. The proposal suggests that by providing a certain amount of electricity for free, the government could help mitigate the effects of rising costs while encouraging energy conservation and efficiency.

Industry Perspectives

However, the notion of free electricity has not been universally embraced within the energy sector. Some industry leaders express concerns about the financial viability of such a scheme. They argue that providing free electricity could undermine the market dynamics that incentivize investment in infrastructure and renewable energy, in a market already exposed to natural gas price volatility today. Critics warn that if energy companies are forced to absorb costs, it could lead to diminished service quality and investment in necessary advancements.

Additionally, there are worries about how free electricity could be funded. Proponents suggest that a tax on energy companies could generate the necessary revenue, but opponents question whether this would stifle innovation and competition. The fear is that placing additional financial burdens on energy providers could ultimately lead to higher prices in the long run.

Renewable Energy and Sustainability

Another aspect of the debate centers around the UK’s commitment to transitioning to renewable energy sources. Supporters of free electricity emphasize that such a policy could encourage more widespread adoption of green technologies by making energy more accessible. They argue that by removing the financial barriers associated with energy costs, households would be more inclined to invest in solar panels, heat pumps, and other sustainable solutions.

On the other hand, skeptics contend that the focus should remain on ensuring a stable and reliable energy supply as the UK moves toward its climate goals. They caution against implementing policies that might disrupt the balance of the energy market, potentially hindering the necessary investments in renewable infrastructure.

Government's Role

As discussions unfold, the government’s role in this debate is crucial. Policymakers must navigate the complex landscape of energy regulation, market dynamics, and consumer needs. The government has already introduced measures aimed at assisting vulnerable households, such as energy price caps and direct financial support. However, the question remains whether these initiatives go far enough in addressing the root causes of the energy crisis.

In this context, the government faces pressure from both consumers demanding relief and industry leaders advocating for market stability, including proposals to end the link between gas and electricity prices to curb price volatility. The challenge lies in finding a middle ground that balances immediate support for households with long-term sustainability and investment in the energy sector.

Future Implications

The ongoing debate about free electricity in the UK underscores broader themes related to energy policy, market regulation, and social equity, with rising electricity prices abroad offering context for comparison. As the country navigates its energy transition, the decisions made today will have far-reaching implications for both consumers and the industry.

If the government chooses to pursue a model that includes free electricity, it will need to carefully consider how to implement such a system without jeopardizing the market. Transparency, stakeholder engagement, and thorough impact assessments will be essential to ensure that any new policies are sustainable and equitable.

Conversely, if the concept of free electricity is ultimately rejected, the focus will likely shift back to addressing energy costs through other means, such as enhancing energy efficiency programs or increasing support for vulnerable populations.

The divide within the UK’s energy industry regarding free electricity highlights the complexities of balancing consumer needs with market stability. As the energy crisis continues to unfold, the conversations surrounding this issue will remain at the forefront of public discourse. Ultimately, finding a solution that addresses the immediate challenges while promoting a sustainable energy future will be key to navigating this critical juncture in the UK’s energy landscape.

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BC Hydro Ice Storm Response to Fraser Valley power outages highlights freezing rain impacts, round the clock crews, infrastructure challenges, and climate change risks across the Lower Mainland during winter weather and restoration efforts.

Key Points

A plan for freezing rain events that prioritizes safety, rapid repairs, and clear communication to restore power.

✅ Prioritizes hazards, critical loads, and public safety first

✅ Deploys crews, contractors, and equipment across affected areas

✅ Addresses climate risks without costly undergrounding expansion

Call it the straw that broke the llama's back.

The loss of power during recent Fraser Valley ice storms meant Jennifer Quick, who lives on a Mission farm, had no running water, couldn't cook with appliances and still had to tend to a daughter sick with stomach flu.

As if that wasn't enough, she had to endure the sight of her shivering llamas.

"I brought them outside at one point and when I brought them back in, they had icicles on their fur," she said, adding the animals stayed in the warmth of their barn from then on.

For three and a half days, Quick and her family were among more than 160,000 BC Hydro customers in the Fraser Valley left in the dark after ice storms whipped through the region.

BC Hydro expects to get all customers back online Tuesday, five days after the storm hit.

And with another storm possibly on the horizon, the utility is defending its response to the treacherous weather, noting that windstorm power outages can be widespread.

BC Hydro spokesperson Mora Scott said the utility has a "best in class" storm response system, similar to PG&E winter storm prep in the U.S.

"In a typical storm situation we normally have 95 per cent of our customers back up within 24 hours. Ice storms are different and obviously this was an atypical storm for us," she said.

Scott said that in this case, the utility got power back on for 75 per cent of customers within 24 hours. It took the work of 450 employees called in from around B.C., working around the clock, a mobilization echoed by Sudbury Hydro crews after a storm, she said.

The work was complicated by trees falling near crews, icy roads, low visibility and even substations so frozen over the ice had to be melted off with blowtorches.

She said that in the long term, BC Hydro has no plans to make changes to how it responds to extreme ice storms or how infrastructure is built.

"Seeing ice build up in the Lower Mainland like this is a rare event," she said. "So to build for extremes like that probably doesn't make a lot of sense."

Climate change will bring storms

But CBC meteorologist Johanna Wagstaffe said that might not always be the case as climate change continues to impact our planet.

"The less severe winter events, like light snowfall, will happen less often," she said. "But the disruptive events — like last week's storm — will actually happen more often and we are already seeing this shift happen."

Marc Eliesen, a former CEO of BC Hydro in the early 1990s, said the utility needs to keep that in mind when planning for worst-case scenarios.

"This [storm] is a condition characteristic of the weather in the east, particularly in Ontario and Quebec, where freezing rain outages in Quebec are more common, which is organized to deal with freezing rain and heavy snow on the lines," he said. "This is a new phenomenon for British Columbia."

Eliesen questions whether BC Hydro has adequate equipment and crew training to deal with ice storms if they become more frequent, pointing to Hydro One storm restoration in Ontario as a comparison.

'Always something we can learn'

Scott disagrees with some of Eliesen's points.

She said some of the crews called in to deal with the recent storm come from northern B.C. and the Interior and have plenty of experience with snow.

"There's always something we can learn in every major storm situation," she said.

The idea of putting power lines underground was raised by some CBC readers and listeners, but Scott said running underground lines is five to 10 times the cost of running lines on pole, so it is done sparingly. Besides, equipment like substations and transmission lines need to be kept aboveground.

Meanwhile, Wagstaffe said that beginning Thursday, wintry weather could return to the Lower Mainland.

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Maine Climate Council Act targets 80% renewable power by 2030 and 100% by 2050, slashing greenhouse gas emissions via clean electricity, grid procurement, long-term contracts, wind and hydro integration, resilience planning, and carbon sequestration.

Key Points

A Maine policy forming a Climate Council to reach 80% renewables in 2030 100% in 2050 and cut greenhouse gas emissions.

✅ 80% renewable electricity by 2030; 100% by 2050.

✅ 45% GHG cut by 2030; 80% by 2050.

✅ Utility procurement authority for clean capacity and energy.

The winds of change have shifted and are blowing Northward, as Maine’s Governor, Janet T. Mills, has put forth an act establishing a Climate Council to guide the state’s consumption to 80% renewable electricity in 2030 and 100% by 2050, echoing New York's Green New Deal ambitions underway.

The act, LR 2478 (pdf), also sets a goal of reducing greenhouse gas emissions by 45% in 2030 and 80% by 2050. The document will be submitted to the state Legislature for consideration.

The commission would have the authority to direct investor owned transmission and distribution utilities to run competitive procurement processes, and enter into long-term contracts for capacity resources, energy resources, renewable energy credit contracts, and participate in regional programs, as these all lead toward the clean electricity and emissions-reducing goals that mirror California's 100% mandate debates today.

The Climate Council would convene industry working groups, including Scientific and Technical, Transportation, Coastal and Marine, Energy, and Building & Infrastructure working groups, plus others as needed, where examples like New Zealand's electricity transition could inform discussions.

Membership within the council would include two members of the State Senate, two members of the House, a tribal representative, many department commissioners (Education, Defense, Transportation, etc.), multiple directors, business representatives, environmental non-profit members, and climate science and resilience representatives as well.

The council would update the Maine State Climate Plan every four years, and solicit input from the public and report out progress on its goals every two years, similar to planning underway in Minnesota's carbon-free plan framework. The first Climate Action Plan would be submitted to the legislature by December 1, 2020.

Specifically, the responsibilities of the Scientific and Technical Subcommittee were laid out. The group would be scheduled to meet at least every six months, beginning no later than October 1, 2019. The group would be tasked with reviewing existing scientific literature, including net-zero electricity pathways research, to use it as guidance, recognizing gaps in the state’s knowledge, and guiding outside experts to ascertain this knowledge.  The group would consider ocean acidification, and climate change effects on the state’s species; establish science-based sea-level rise projections for the state’s coastal regions by December 1, 2020; create a climate risk map for flooding and extreme weather events; and consider carbon sequestration via biomass growth.

The state’s largest power plants (above image), generate about 31% from gas, 28% from wood and 41% from hydro+wind. Already, the state has a very clean electricity profile, much like efforts to decarbonize Canada's power sector continue apace. Below, the U.S. Energy Information Administration (EIA) notes that 51% of electricity generation within the state comes from mostly wind+hydro, with a small touch from solar power. The state also gets 24% from wood and other biomass, which would lead some to argue that the state is already at 75% “renewable electricity”. The Governor’s document does reference wind power specifically as a renewable, however, no other specific electricity source. And there is much reference to forestry, agriculture, and logging – specifically noting carbon sequestration – but nothing regarding electricity.

The state’s final 25% of electricity mostly comes from natural gas, even as renewable electricity momentum builds across North America, with this author choosing to put “other” under the fossil percentage noted above.

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Southeast Electricity Demand Forecast examines how energy efficiency, photovoltaics, electric vehicles, heat pumps, and demand response shape grid needs, stabilize load through 2030, shift peaks, and inform utility planning across the region.

Key Points

An outlook of load shaped by efficiency, solar, EVs, with demand response keeping usage steady through 2030.

✅ Stabilizes regional demand through 2030 under accelerated adoption

✅ Energy efficiency and demand response are primary levers

✅ EVs and heat pumps drive growth post 2030; shift winter peaks

Electricity markets in the Southeast are facing many changes on the customer side of the meter. In a new report released today, we look at how energy efficiency, photovoltaics (solar electricity), electric vehicles, heat pumps, and demand response (shifting loads from periods of high demand) might affect electricity needs in the Southeast.

We find that if all of these resources are pursued on an accelerated basis, electricity demand in the region can be stabilized until about 2030.

After that, demand will likely grow in the following decade because of increased market penetration of electric vehicles and heat pumps, but energy planners will have time to deal with this growth if these projections are borne out. We also find that energy efficiency and demand response can be vital for managing electricity supply and demand in the region and that these resources can help contain energy demand growth, reducing the impact of expensive new generation on consumer wallets.

National trends

This is the second ACEEE report looking at regional electricity demand. In 2016, we published a study on electricity consumption in New England, finding an even more pronounced effect. For New England, with even more aggressive pursuit of energy efficiency and these other resources, consumption was projected to decline through about 2030, before rebounding in the following decade.

These regional trends fit into a broader national pattern. In the United States, electricity consumption has been characterized by flat electricity demand for the past decade. Increased energy efficiency efforts have contributed to this lack of consumption growth, even as the US economy has grown since the Great Recession. Recently, the US Energy Information Administration (EIA – a branch of the US Department of Energy) released data on US electricity consumption in 2016, finding that 2016 consumption was 0.3% below 2015 consumption, and other analysts reported a 1% slide in 2023 on milder weather.

Five scenarios for the Southeast

ACEEE’s new study focuses on the Southeast because it is very different from New England, with warmer weather, more economic growth, and less-aggressive energy efficiency and distributed energy policies than the Northeast. For the Southeast, we examined five scenarios: a business-as-usual scenario; two alternative scenarios with progressively higher levels of energy efficiency, photovoltaics informed by a solar strategy for the South that is emerging regionally, electric vehicles, heat pumps, and demand response; and two scenarios combining high numbers of electric vehicles and heat pumps with more modest levels of the other resources. This figure presents electricity demand for each of these scenarios:

Over the 2016-2040 period, we project that average annual growth will range from 0.1% to 1.0%, depending on the scenario, much slower than historic growth in the region. Energy efficiency is generally the biggest contributor to changes in projected 2040 electricity consumption relative to the business-as-usual scenario, as shown in the figure below, which presents our accelerated scenario that is based on levels of energy efficiency and other resources now targeted by leading states and utilities in the Southeast.

To date, Entergy Arkansas has achieved the annual efficiency savings as a percent of sales shown in the accelerated scenario and Progress Energy (a division of Duke Energy) has nearly achieved those savings in both North and South Carolina. Sixteen states outside the Southeast have also achieved these savings statewide.

The efficiency savings shown in the aggressive scenario have been proposed by the Arkansas PSC. This level of savings has already been achieved by Arizona as well as six other states. Likewise, the demand response savings we model have been achieved by more than 10 utilities, including four in the Southeast. The levels of photovoltaic, electric vehicle, and heat pump penetration are more speculative and are subject to significant uncertainty.

We also examined trends in summer and winter peak demand. Most utilities in the Southeast have historically had peak demand in the summer, often seeing heatwave-driven surges that stress operations across the Eastern U.S., but our analysis shows that winter peaks will be more likely in the region as photovoltaics and demand response reduce summer peaks and heat pumps increase winter peaks.

Why it’s vital to plan broadly

Our analysis illustrates the importance of incorporating energy efficiency, demand response, and photovoltaics into utility planning forecasts as utility trends to watch continue to evolve. Failing to include these resources leads to much higher forecasts, resulting in excess utility system investments, unnecessarily increasing customer electricity rates. Our analysis also illustrates the importance of including electric vehicles and heat pumps in long-term forecasts. While these technologies will have moderate impacts over the next 10 years, they could become increasingly important in the long run.

We are entering a dynamic period of substantial uncertainty for long-term electricity sales and system peaks, highlighted by COVID-19 demand shifts that upended typical patterns. We need to carefully observe and analyze developments in energy efficiency, photovoltaics, electric vehicles, heat pumps, and demand response over the next few years. As these technologies advance, we can create policies to reduce energy bills, system costs, and harmful emissions, drawing on grid reliability strategies tested in Texas, while growing the Southeast’s economy. Resource planners should be sure to incorporate these emerging trends and policies into their long-term forecasts and planning.

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PG&E property tax payments bolster counties, education, public safety, and infrastructure across Northern and Central California, reflecting semi-annual levies tied to utility assets, capital investments, and economic development that serve 16 million customers.

Key Points

PG&E property tax payments are semi-annual county taxes funding public services and linked to utility infrastructure.

✅ $230M paid for Jul-Dec 2017 across 50 California counties

✅ Estimated $461M for FY 2017-2018, up 12% year over year

✅ Investments: $5.9B in grid, Gas Safety Academy, control center

Pacific Gas and Electric Company (PG&E) paid property taxes of more than $230 million this fall to the 50 counties where the energy company owns property and operates gas and electric infrastructure that serves 16 million Californians. The tax payments help support essential public services like education and public health and safety actions across the region.

The semi-annual property tax payments made today cover the period from July 1 to December 31, 2017.

Total payments for the full tax year of July 1, 2017 to June 30, 2018 are estimated to total more than $461 million—an increase of $50 million, or 12 percent, compared with the prior fiscal year, even as customer rates are expected to stabilize in the years ahead.

“Property tax payments provide crucial resources to the many communities where we live and work, supporting everything from education to public safety. By continuing to make local investments in gas and electric infrastructure, we are not only creating one of the safest and most reliable energy systems in the country, including wildfire risk reduction programs and related efforts, we’re investing in the local economy and helping our communities thrive,” said Jason Wells, senior vice president and chief financial officer for PG&E.

PG&E invested more than $5.7 billion last year and expects to invest $5.9 billion this year to enhance and upgrade its gas and electrical infrastructure amid power line fire risks across Northern and Central California.

Some recent investments include the construction of PG&E’s $75 millionGas Safety Academy in Winters in Yolo County, which opened in September. Last year, PG&E opened a $36 million, state-of-the-art electric distribution control center in Rocklin.

PG&E supports the communities it serves in a variety of ways. In 2016, PG&E provided more than $28 million in charitable contributions to enrich local educational opportunities, preserve the environment, and support economic vitality and emergency preparedness and safety, including its Wildfire Assistance Program for impacted residents. PG&E employees provide thousands of hours of volunteer service in their local communities. The company also offers a broad spectrum of economic development services to help local businesses grow.

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