Ontario looks to build on electricity deal with Quebec


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Ontario-Quebec Electricity Deal explores hydro imports, terawatt hours, electricity costs, greenhouse gas cuts, and baseload impacts, amid debates on Pickering nuclear operations and competitive procurement in Ontario's long-term energy planning.

 

Key Points

A proposed hydro import deal from Quebec, balancing costs, emissions, and reliability for Ontario electricity customers.

✅ Draft 20-year, 8 TWh offer reported by La Presse disputed

✅ Ontario seeks lower costs and GHG cuts versus alternatives

✅ Not a baseload replacement; Pickering closure not planned

 

Ontario is negotiating a possible energy swap agreement to buy electricity from Quebec, but the government is disputing a published report that it is preparing to sign a deal for enough electricity to power a city the size of Ottawa.

La Presse reported Tuesday that it obtained a copy of a draft, 20-year deal that says Ontario would buy eight terawatt hours a year from Quebec – about 6 per cent of Ontario’s consumption – whether the electricity is consumed or not.

Ontario Energy Minister Glenn Thibeault’s office said the province is in discussions to build on an agreement signed last year for Ontario to import up to two terawatt hours of electricity a year from Quebec.

 

But his office released a letter dated late last month to his Quebec counterpart, in which Mr. Thibeault said the offer extended in June was unacceptable because it would increase the average residential electricity bill by $30 a year.

“I am hopeful that your continued support and efforts will help to further discussions between our jurisdictions that could lead to an agreement that is in the best interest of both Ontario and Quebec,” Mr. Thibeault wrote July 27 to Pierre Arcand.

Ontario would prepare a “term sheet” for the next stage of discussions ahead of the two ministers meeting at the Energy and Mines Ministers Conference later this month in New Brunswick, Mr. Thibeault wrote.

Any future agreements with Quebec will have to provide a reduction in Ontario electricity rates compared with other alternatives and demonstrate measurable reductions in greenhouse gas emissions, he wrote.

Progressive Conservative Leader Patrick Brown said Ontario doesn’t need eight terawatt hours of additional power and suggested it means the Liberal government is considering closing power facilities such as the Pickering nuclear plant early.

A senior Energy Ministry official said that is not on the table. The government has said it intends to keep operating two units at Pickering until 2022, and the other four units until 2024.

Even if the Quebec offer had been accepted, the energy official said, that power wouldn’t have replaced any of Ontario’s baseload power because it couldn’t have been counted on 24 hours a day, 365 days a year.

The Society of Energy Professionals said Mr. Thibeault was right to reject the deal, but called on him to release the Long-Term Energy Plan – which was supposed to be out this spring – before continuing negotiations.

Some commentators have argued for broader reforms to address Ontario's hydro system challenges, urging policymakers to review all options as negotiations proceed.

The Ontario Energy Association said the reported deal would run counter to the government’s stated energy objectives amid concerns over electricity prices in the province.

“Ontarians will not get the benefit of competition to ensure it is the best of all possible options for the province, and companies who have invested in Ontario and have employees here will not get the opportunity to provide alternatives,” president and chief executive Vince Brescia said in a statement. “Competitive processes should be used for any new significant system capacity in Ontario.”

The Association of Power Producers of Ontario said it is concerned the government is even considering deals that would “threaten to undercut a competitive marketplace and long-term planning.”

“Ontario already has a surplus of energy, so it’s very difficult to see how this deal or any other sole-source deal with Quebec could benefit the province and its ratepayers,” association president and CEO David Butters said in a statement.

The Ontario Waterpower Association also said such a deal with Quebec would “present a significant challenge to continued investment in waterpower in Ontario.”

 

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The Rise of Data Centers in Alberta

Alberta Data Centers fuel the digital economy with cloud computing, AI, and streaming, leveraging renewable energy and low-cost power; yet grid capacity, sustainability, efficient cooling, and regulatory frameworks remain critical considerations for reliable growth.

 

Key Points

Alberta facilities for cloud, AI, and digital services, balancing energy demand, renewable power, and grid reliability.

✅ Low electricity costs and renewables attract hyperscale builds

✅ Grid upgrades needed to meet rising, 24/7 workloads and cooling

✅ Workforce training aligns with IT, HVAC, and electrical roles

 

As Alberta continues to evolve its energy landscape, the recent surge in data center projects is making headlines. With companies investing heavily in this sector, Alberta is positioning itself as a key player in the digital economy. This trend, however, brings both opportunities and challenges that need careful consideration.

The Digital Economy Boom

Data centers are essential for supporting the growing demands of the digital economy, which includes everything from cloud computing to streaming services and artificial intelligence. As businesses increasingly rely on digital infrastructure, the need for reliable and efficient data centers has skyrocketed. Alberta has become an attractive destination for these facilities due to its relatively low electricity costs, abundant renewable energy resources, and favorable regulatory environment, according to a 2023 clean grids outlook that highlighted the province.

The influx of major tech companies establishing data centers in Alberta not only promises job creation but also contributes to the provincial economy. With investments pouring in, local businesses may see increased opportunities for partnerships, supplies, and services, ultimately benefiting the broader economic landscape, though proposed market changes could influence procurement and siting decisions.

Energy Demand and Infrastructure

While the growth of data centers can drive economic benefits, it also raises important questions about energy demand and infrastructure capacity, questions that have intensified since Kenney-era electricity changes in the sector. Data centers are energy-intensive, often requiring significant amounts of electricity to operate and cool their servers. As these facilities multiply, they will place additional pressure on Alberta's power grid.

The province has made strides in transitioning to renewable energy sources, with a defined path to clean electricity that aligns well with the goals of many data center operators seeking to reduce their carbon footprint. However, the challenge lies in ensuring that the electricity grid can meet the increasing demand without compromising reliability. The integration of more renewable energy into the grid requires careful planning and investment in infrastructure to handle variable supply and maintain a stable energy flow.

Environmental Concerns

The environmental implications of expanding data centers are also a point of concern. While many tech companies prioritize sustainability and aim for carbon neutrality, the reality is that increased energy consumption can contribute to greenhouse gas emissions if not managed properly, especially when regional export restrictions constrain low-carbon power flows. Alberta’s reliance on fossil fuels for a significant portion of its energy supply raises questions about how these data centers will impact the province's climate goals.

To address these concerns, there is a need for policies that encourage the use of renewable energy sources specifically for data center operations. Incentives for companies to invest in green technologies, such as energy-efficient cooling systems or on-site renewable energy generation, could help mitigate the environmental impact.

Workforce Development

Another critical aspect of this data center boom is the potential for job creation. Data centers require a range of skilled workers, from IT professionals to engineers and maintenance staff. However, there is a pressing need for workforce development initiatives to ensure that Albertans are equipped with the necessary skills to fill these roles.

Educational institutions and training programs must adapt to the changing demands of the job market. Collaborations between tech companies and local colleges can foster specialized training programs that prepare workers for careers in this evolving sector. By investing in workforce development, Alberta can maximize the benefits of data center growth while ensuring that its residents are prepared for the jobs of the future.

The Future of Alberta's Data Center Landscape

Looking ahead, Alberta’s data center landscape is poised for continued growth. The province's commitment to diversifying its economy, coupled with its abundant energy resources, makes it an appealing choice for tech companies. However, as the industry expands, careful consideration must be given to energy management, environmental impact, and workforce readiness, especially as Alberta changes how it produces and pays for electricity.

Regulatory frameworks will play a crucial role in shaping the future of data centers in Alberta, as the province pursues a market overhaul that could affect costs and reliability. Policymakers will need to balance the interests of businesses, environmental concerns, and the need for a reliable energy supply. By creating a supportive environment for innovation while addressing these challenges, Alberta can emerge as a leader in the digital economy.

The rise of data centers in Alberta marks an exciting chapter in the province's economic evolution. With the potential for job creation, technological advancement, and economic diversification, the opportunities are significant. However, it is essential to navigate the associated challenges thoughtfully. By prioritizing sustainability, infrastructure investment, and workforce development, Alberta can harness the full potential of this burgeoning sector, positioning itself as a key player in the global digital landscape.

 

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Why power companies should be investing in carbon-free electricity

Noncarbon Electricity Investment Strategy helps utilities hedge policy uncertainty, carbon tax risks, and emissions limits by scaling wind, solar, and CCS, avoiding stranded assets while balancing costs, reliability, and climate policy over decades.

 

Key Points

A strategy for utilities to invest 20-30 percent of capacity in low carbon sources to hedge emissions and carbon risks.

✅ Hedges future carbon tax and emissions limits

✅ Targets 20-30 percent of new generation from clean sources

✅ Reduces stranded asset risk and builds renewables capacity

 

When utility executives make decisions about building new power plants, a lot rides on their choices. Depending on their size and type, new generating facilities cost hundreds of millions or even billions of dollars. They typically will run for 40 or more years — 10 U.S. presidential terms. Much can change during that time.

Today one of the biggest dilemmas that regulators and electricity industry planners face is predicting how strict future limits on greenhouse gas emissions will be. Future policies will affect the profitability of today’s investments. For example, if the United States adopts a carbon tax 10 years from now, it could make power plants that burn fossil fuels less profitable, or even insolvent.

These investment choices also affect consumers. In South Carolina, utilities were allowed to charge their customers higher rates to cover construction costs for two new nuclear reactors, which have now been abandoned because of construction delays and weak electricity demand. Looking forward, if utilities are reliant on coal plants instead of solar and wind, it will be much harder and more expensive for them to meet future emissions targets, even as New Zealand's electrification push accelerates abroad. They will pass the costs of complying with these targets on to customers in the form of higher electricity prices.

With so much uncertainty about future policy, how much should we be investing in noncarbon electricity generation in the next decade? In a recent study, we proposed optimal near-term electricity investment strategies to hedge against risks and manage inherent uncertainties about the future.

We found that for a broad range of assumptions, 20 to 30 percent of new generation in the coming decade should be from noncarbon sources such as wind and solar energy across markets. For most U.S. electricity providers, this strategy would mean increasing their investments in noncarbon power sources, regardless of the current administration’s position on climate change.

Many noncarbon electricity sources — including wind, solar, nuclear power and coal or natural gas with carbon capture and storage — are more expensive than conventional coal and natural gas plants. Even wind power, which is often mentioned as competitive, is actually more costly when accounting for costs such as backup generation and energy storage to ensure that power is available when wind output is low.

Over the past decade, federal tax incentives and state policies designed to promote clean electricity sources spurred many utilities to invest in noncarbon sources. Now the Trump administration is shifting federal policy back toward promoting fossil fuels. But it can still make economic sense for power companies to invest in more expensive noncarbon technologies if we consider the potential impact of future policies.

How much should companies invest to hedge against the possibility of future greenhouse gas limits? On one hand, if they invest too much in noncarbon generation and the federal government adopts only weak climate policies throughout the investment period, utilities will overspend on expensive energy sources.

On the other hand, if they invest too little in noncarbon generation and future administrations adopt stringent emissions targets, utilities will have to replace high-carbon energy sources with cleaner substitutes, which could be extremely costly.

 

Economic modeling with uncertainty

We conducted a quantitative analysis to determine how to balance these two concerns and find an optimal investment strategy given uncertainty about future emissions limits. This is a core choice that power companies have to make when they decide what kinds of plants to build.

First we developed a computational model that represents the sectors of the U.S. economy, including electric power. Then we embedded it within a computer program that evaluates decisions in the electric power sector under policy uncertainty.

The model explores different electric power investment decisions under a wide range of future emissions limits with different probabilities of being implemented. For each decision/policy combination, it computes and compares economy-wide costs over two investment periods extending from 2015 to 2030.

We looked at costs across the economy because emissions policies impose costs on consumers and producers as well as power companies. For example, they may lead to higher electricity, fuel or product prices. By seeking to minimize economy-wide costs, our model identifies the investment decision that produces the greatest overall benefits to society.

 

More investments in clean generation make economic sense

We found that for a broad range of assumptions, the optimal investment strategy for the coming decade is for 20 to 30 percent of new generation to be from noncarbon sources. Our model identified this as the best level because it best positions the United States to meet a wide range of possible future policies at a low cost to the economy.

From 2005-2015, we calculated that about 19 percent of the new generation that came online was from noncarbon sources. Our findings indicate that power companies should put a larger share of their money into noncarbon investments in the coming decade.

While increasing noncarbon investments from a 19 percent share to a 20 to 30 percent share of new generation may seem like a modest change, it actually requires a considerable increase in noncarbon investment dollars. This is especially true since power companies will need to replace dozens of aging coal-fired power plants that are expected to be retired.

In general, society will bear greater costs if power companies underinvest in noncarbon technologies than if they overinvest. If utilities build too much noncarbon generation but end up not needing it to meet emissions limits, they can and will still use it fully. Sunshine and wind are free, so generators can produce electricity from these sources with low operating costs.

In contrast, if the United States adopts strict emissions limits within a decade or two, they could prevent carbon-intensive generation built today from being used. Those plants would become “stranded assets” — investments that are obsolete far earlier than expected, and are a drain on the economy.

Investing early in noncarbon technologies has another benefit: It helps develop the capacity and infrastructure needed to quickly expand noncarbon generation. This would allow energy companies to comply with future emissions policies at lower costs.

 

Seeing beyond one president

The Trump administration is working to roll back Obama-era climate policies such as the Clean Power Plan, and to implement policies that favor fossil generation. But these initiatives should alter the optimal strategy that we have proposed for power companies only if corporate leaders expect Trump’s policies to persist over the 40 years or more that these new generating plants can be expected to run.

Energy executives would need to be extremely confident that, despite investor pressure from shareholders, the United States will adopt only weak climate policies, or none at all, into future decades in order to see cutting investments in noncarbon generation as an optimal near-term strategy. Instead, they may well expect that the United States will eventually rejoin worldwide efforts to slow the pace of climate change and adopt strict emissions limits.

In that case, they should allocate their investments so that at least 20 to 30 percent of new generation over the next decade comes from noncarbon sources. Sustaining and increasing noncarbon investments in the coming decade is not just good for the environment — it’s also a smart business strategy that is good for the economy.

 

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Illinois electric utility publishes online map of potential solar capacity

ComEd Hosting Capacity Map helps Illinois communities assess photovoltaic capacity, distributed energy resources, interconnection limits, and grid planning needs, guiding developers and policymakers on siting solar, net metering feasibility, and RPS-aligned deployment by circuit.

 

Key Points

An online tool showing circuit-level DER capacity, PV limits, and interconnection readiness across ComEd.

✅ Circuit-level estimates of solar hosting capacity

✅ Guides siting, interconnection, and net metering

✅ Supports RPS goals with grid planning insights

 

As the Illinois solar market grows from the Future Energy Jobs Act, the largest utility in the state has posted a planning tool to identify potential PV capacity in their service territory. ComEd, a Northern Illinois subsidiary of Exelon, has a hosting capacity website for its communities indicating how much photovoltaic capacity can be sited in given areas, based on the existing electrical infrastructure, as utilities pilot virtual power plant programs that leverage distributed resources.

According to ComEd’s description, “Hosting Capacity is an estimate of the amount of DER [distributed energy resources] that may be accommodated under current configurations at the overall circuit level without significant system upgrades to address adverse impacts to power quality or reliability.” This website will enable developers and local decision makers to estimate how much solar could be installed by township, sections and fractions of sections as small as ½ mile by ½ mile and to gauge EV charging impacts with NREL's projection tool for distribution planning. The map sections indicate potential capacity by AC kilowatts with a link to to ComEd’s recently upgraded Interconnection and Net Metering homepage.

The Hosting Map can provide insight into how much solar can be installed in which locations in order to help solar reach a significant portion of the Illinois Renewable Portfolio Standard (RPS) of 25% electricity from renewable sources by 2025, and to plan for transportation electrification as EV charging infrastructure scales across utility territories. For example, the 18 sections of Oak Park Township capacity range from 612 to 909 kW, and total 13,260 kW of photovoltaic power. That could potentially generate around 20 million kWh, and policy actions such as the CPUC-approved PG&E EV program illustrate how electrification initiatives may influence future demand. Oak Park, according to the PlanItGreen Report Card, a joint project of the Oak Park River Forest Community Foundation and Seven Generations Ahead, uses about 325 million kWh.

Based on ComEd’s Hosting Capacity, Oak Park could generate about 6% of its electricity from solar power located within its borders. Going significantly beyond this amount would likely require a combination of upgrades by ComEd’s infrastructure, potentially higher interconnection costs and deployment of technologies like energy storage solutions. What this does indicate is that a densely populated community like Oak Park would most likely have to get the majority of its solar and renewable electricity from outside its boundaries to reach the statewide RPS goal of 25%. The Hosting Capacity Map shows a considerable disparity among communities in ½ mile by ½ mile sections with some able to host only 100-200 kWs to some with capacities of over 3,000 kW.

 

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Several Milestones Reached at Nuclear Power Projects Around the World

Nuclear Power Construction Milestones spotlight EPR builds, Hualong One steam generators, APR-1400 grid integration, and VVER startups, with hot functional testing, hydrostatic checks, and commissioning advancing toward fuel loading and commercial operation.

 

Key Points

Key reactor project steps, from testing and grid readiness to startup, marking progress toward safe commercial operation.

✅ EPR units advance through cold and hot functional testing

✅ Hualong One installs 365-ton steam generators at Fuqing 5

✅ APR-1400 and VVER projects progress toward grid connection

 

The world’s nuclear power industry has been busy in the new year, with several construction projects, including U.S. reactor builds, reaching key milestones as 2018 began.

 

EPR Units Making Progress

Four EPR nuclear units are under construction in three countries: Olkiluoto 3 in Finland began construction in August 2005, Flamanville 3 in France began construction in December 2007, and Taishan 1 and 2 in China began construction in November 2009. Each of the new units is behind schedule and over budget, but recent progress may signal an end to some of the construction difficulties.

EDF reported that cold functional tests were completed at Flamanville 3 on January 6. The main purpose of the testing was to confirm the integrity of primary systems, and verify that components important to reactor safety were properly installed and ready to operate. More than 500 welds were inspected while pressure was held greater than 240 bar (3,480 psi) during the hydrostatic testing, which was conducted under the supervision of the French Nuclear Safety Authority.

With cold testing successfully completed, EDF can now begin preparing for hot functional tests, which verify equipment performance under normal operating temperatures and pressures. Hot testing is expected to begin in July, with fuel loading and reactor startup possible by year end. The company also reported that the total cost for the unit is projected to be €10.5 billion (in 2015 Euros, excluding interim interest).

Olkiluoto 3 began hot functional testing in December. Teollisuuden Voima Oyj—owner and operator of the site—expects the unit to produce its first power by the end of this year, with commercial operation now slated to begin in May 2019.

Although work on Taishan 1 began years after Olkiluoto 3 and Flamanville 3, it is the furthest along of the EPR units. Reports surfaced on January 2 that China General Nuclear (CGN) had completed hot functional testing on Taishan 1, and that the company expects the unit to be the first EPR to startup. CGN said Taishan 1 would begin commercial operation later this year, with Taishan 2 following in 2019.

 

Hualong One Steam Generators Installed

Another Chinese project reached a notable milestone on January 8. China National Nuclear Corp. announced the third of three steam generators had been installed at the Hualong One demonstration project, which is being constructed as Unit 5 at the Fuqing nuclear power plant.

The Hualong One pressurized water reactor unit, also known as the HPR 1000, is a domestically developed design, part of China’s nuclear program, based on a French predecessor. It has a 1,090 MW capacity. The steam generators reportedly weigh 365 metric tons and stand more than 21 meters tall. The first steam generator was installed at Fuqing 5 on November 10, with the second placed on Christmas Eve.

 

Barakah Switchyard Energized

In the United Arab Emirates, more progress has been made on the four South Korean–designed APR-1400 units under construction at the Barakah nuclear power plant. On January 4, Emirates Nuclear Energy Corp. (ENEC) announced that the switchyard for Units 3 and 4 had been energized and connected to the power grid, a crucial step in Abu Dhabi toward completion. Unit 2’s main power transformer, excitation transformer, and auxiliary power transformer were also energized in preparation for hot functional testing on that unit.

“These milestones are a result of our extensive collaboration with our Prime Contractor and Joint Venture partner, the Korea Electric Power Corporation (KEPCO),” ENEC CEO Mohamed Al Hammadi said in a press release. “Working together and benefitting from the experience gained when conducting the same work on Unit 1, the teams continue to make significant progress while continuing to implement the highest international standards of safety, security and quality.”

In 2017, ENEC and KEPCO achieved several construction milestones including installation and concrete pouring for the reactor containment building liner dome section on Unit 3, and installation of the reactor containment liner plate rings, reactor vessel, steam generators, and condenser on Unit 4.

Construction began on the four units (Figure 1) in July 2012, May 2013, September 2014, and September 2015, respectively. Unit 1 is currently undergoing commissioning and testing activities while awaiting regulatory review and receipt of the unit’s operating license from the Federal Authority for Nuclear Regulation, before achieving 100% power in a later phase. According to ENEC, Unit 2 is 90% complete, Unit 3 is 79% complete, and Unit 4 is 60% complete.

 

VVER Units Power Up

On December 29, Russia’s latest reactor to commence operation—Rostov 4 near the city of Volgodonsk—reached criticality, as other projects like Leningrad II-1 advance across the fleet, and was operated at its minimum controlled reactor power (MCRP). Criticality is a term used in the nuclear industry to indicate that each fission event in the reactor is releasing a sufficient number of neutrons to sustain an ongoing series of reactions, which means the neutron population is constant and the chain reaction is stable.

“The transfer to the MCRP allows [specialists] to carry out all necessary physical experiments in the critical condition of [the] reactor unit (RU) to prove its design criteria,” Aleksey Deriy, vice president of Russian projects for ASE Engineering Co., said in a press release. “Upon the results of the experiments the specialists will decide on the RU powerup.”

Rostov 4 is a VVER-1000 reactor with a capacity of 1,000 MW. The site is home to three other VVER units: Unit 1 began commercial operation in 2001, Unit 2 in 2010, and Unit 3 in 2015.

 

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Dewa in China to woo renewable energy firms

Dewa-China Renewable Energy Partnership advances solar, clean energy, smart grid, 5G, cloud, and Big Data, linking Dewa with Hanergy and Huawei for R&D, smart meters, demand management, and resilient network infrastructure.

 

Key Points

A Dewa collaboration with Hanergy and Huawei to co-develop solar, smart grid, 5G, cloud, and resilient utility networks.

✅ MoU expands solar PV and distributed generation in Dubai and China

✅ Smart grid R&D: smart meters, demand response, self-healing networks

✅ 5G, cloud, and Big Data enable secure, scalable smart city services

 

A high-level delegation from Dubai Electricity and Water Authority (Dewa) recently visited China in bid to build closer ties with Chinese renewable and clean energy and smart services and smart grid companies, amid broader power grid modernization in Asia trends.

The team led by the managing director and CEO Saeed Mohammed Al Tayer visited the headquarters of Hanergy Holding Group, one of the largest international companies in alternative and renewable energy, in Beijing.

The visit complements the co-operation between Dewa and Hanergy after the signing MoU between the two sides last May, said a statement from Dewa.

The two parties focused on renewable and clean energy and its development, including efforts to integrate solar into the grid through advanced programs, and enhancing opportunities for joint investment.

Al Tayer also visited the Exhibition Hall and Exhibition Centre of the Hanergy Clean Energy Exhibition spread over a 7,000-sq-m area at the Beijing Olympic Park.

He discussed solar power technologies and applications, which included integrated photovoltaic panels and their distribution on the roofs of industrial and residential buildings, residential and mobile power systems, micro-grid installations in remote regions, solar-powered vehicles, and various elements of the exhibition.

Al Tayer and the accompanying delegation later visited the Beijing R&D Centre, which is one of Huaweis largest research institutes, known for Huawei smart grid initiatives across global markets, that employs over 12,000 people. The centre covers the latest pre-5G solutions, Cloud, Big Data, as well as vertical solutions for a smart and safe city.

"The visit is part of a joint venture with Huawei, which includes R&D projects to develop smart network infrastructures and various mechanisms and technologies, aligned with recent U.S. grid improvement funding initiatives, such as smart meters for electricity and water services, energy demand management, and self-recovery mechanisms from errors and disasters," he added.

 

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Hydro One wants to spend another $6-million to redesign bills

Hydro One Bill Redesign Spending sparks debate over Ontario Energy Board regulation, rate applications, privatization, and digital billing upgrades, as surveys cite confusing invoices under the Fair Hydro Plan for residential, commercial, and industrial customers.

 

Key Points

$15M project to simplify Hydro One bills, upgrade systems, and improve digital billing for commercial customers.

✅ $9M spent; $6M proposed for C&I and large-account changes.

✅ OEB to rule amid rate application and privatization scrutiny.

✅ Survey: 40% of customers struggled to understand bills.

 

Ontario's largest and recently privatized electricity utility has spent $9-million to redesign bills and is proposing to spend an additional $6-million on the project.

Hydro One has come under fire for spending since the Liberal government sold more than half of the company, notably for its CEO's $4.5-million pay.

Now, the NDP is raising concerns with the $15-million bill redesign expense contained in a rate application from the formerly public utility.

"I don't think the problem we face is a bill that people can't understand, I think the problem is rates that are too high," said energy critic Peter Tabuns. "Fifteen million dollars seems awfully expensive to me."

But Hydro One says a 2016 survey of its customers indicated about 40 per cent had trouble understanding their bills.

Ferio Pugliese, the company's executive vice-president of customer care and corporate affairs, said the redesign was aimed at giving customers a simpler bill.

"The new format is a format that when tested and put in front of our customers has been designed to give customers the four or five salient items they want to see on their bill," he said.

About $9-million has already gone into redesigning bills, mostly for residential customers, Pugliese said. Cosmetic changes to bills account for about 25 per cent of the cost, with the rest of the money going toward updating information systems and improving digital billing platforms, he said.

The additional $6-million Hydro One is looking to spend would go toward bill changes mostly for its commercial, industrial and large distribution account customers.

Energy Minister Glenn Thibeault noted in a statement that the Ontario Energy Board has yet to decide on the expense, but he suggested he sees the bill redesign as necessary alongside legislation to lower electricity rates introduced by the province.

"With Ontarians wanting clearer bills that are easier to understand, Hydro One's bill redesign project is a necessary improvement that will help customers," he wrote.

"Reductions from the Fair Hydro Plan (the government's 25 per cent cut to bills last year) are important information for both households and businesses, and it's our job to provide clear, helpful answers whenever possible."

The OEB recently ordered Hydro One to lower a rate increase it had been seeking for this year to 0.2 per cent down from 4.8 per cent.

The regulator also rejected a Hydro One proposal to give shareholders all of the tax savings generated by the IPO in 2015 when the Liberal government first began partially privatizing the utility. The OEB instead mandated shareholders receive 62 per cent of the savings while ratepayers receive the remaining 38 per cent.

 

 

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