Electricity System More Accountable to Nova Scotians


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Nova Scotia Power Penalties empower the Nova Scotia Utility and Review Board to levy financial sanctions for missed customer service standards, reliability and storm response metrics, ensuring compliance with costs borne by shareholders, not ratepayers.

 

Key Points

Regulatory fines up to $1M per year if Nova Scotia Power misses service reliability or storm response standards.

✅ UARB can impose up to $1M in annual penalties.

✅ Applies to service, reliability, and storm response metrics.

✅ Costs borne by shareholders, not ratepayers.

 

The Nova Scotia Utility and Review Board now has the authority to impose financial penalties on Nova Scotia Power for not meeting customer service standards.

Government proclaimed this last section of the Electricity Plan Implementation Act today, Nov. 16, as the board continues with the process of setting performance standards, and as the minister says the province can't order rate cuts under the utility's regulatory framework.

In 2015, Nova Scotia's electricity plan introduced performance standards for service reliability and storm response, and customer service.
     
"Nova Scotians told us they want Nova Scotia Power to be held more accountable and that they want the electricity system to work better for them," said Minister of Energy Michel Samson. "That's why performance standards were a cornerstone of our electricity plan and why we made sure penalties will be paid by Nova Scotia Power shareholders, not ratepayers."
        
Nova Scotia Power could face penalties of up to $1 million annually if it does not meet performance standards when they are in place, while some jurisdictions have provided relief through a lump-sum electricity bill credit for consumers. The penalty provision for reliability and storm response standards is already in force.

Predictable and stable power rates, and bringing innovation and competition into the electrical system are other commitments of Nova Scotia's electricity plan, Our Electricity Future, which stands in contrast to seasonal rate proposals in New Brunswick that risk consumer backlash.

Rates did not change for most Nova Scotians in 2015 and they went down in 2016, while the Premier urged regulators to reject a 14% hike during subsequent proceedings. For the first time ever Nova Scotians will have stable rates, well under the rate of inflation, for the next three years, even as the regulator later approved a 14% increase affecting electricity bills. This has been achieved while Nova Scotia takes aggressive action on climate change.

Source: Nova Scotia Energy

 

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Electricity distributors warn excess solar power in network could cause blackouts, damage infrastructure

Australian Rooftop Solar Grid Constraints are driving debates over voltage rise, export limits, inverter curtailment, DER integration, and network reliability, amid concerns about localized blackouts, infrastructure protection, tariff reform, and battery storage adoption.

 

Key Points

Limits on solar exports to curb voltage rise, protect equipment, and keep the distribution grid reliable.

✅ Voltage rise triggers transformer protection and local outages.

✅ Export limits and smart inverter curtailment manage midday backfeed.

✅ Tariff reform and DER orchestration defer costly network upgrades.

 

With almost 1.8 million Australian homes and businesses relying on power from rooftop solar panels, there is a fight brewing over the impact of solar energy on the national electricity grid.

Electricity distributors are warning that as solar uptake continues to increase, there is a risk excess solar power could flow into the network, elevating power outage risks, causing blackouts and damaging infrastructure.

But is it the network businesses that are actually at risk, as customers turn away from centrally produced electricity?

This is what three different parties have to say:

Andrew Dillon of the network industry peak body, Energy Networks Australia (ENA), told 7.30 the way customers are charged for electricity has to change, or expensive grid upgrades to poles and wires will be needed to keep solar customers on the grid.

"The engineering reality is once we get too much solar in a certain space it does start to cause technical issues," he said.

"If there is too much energy coming back up the system in the middle of the day, it can cause frequency voltage disturbances in the system, which can lead to transformers tripping off to protect themselves from being damaged and that will cause localised blackouts.

"There are pockets of the grid already where we have significant penetration and we are starting to see technical issues."

However, he acknowledges that excess solar power has yet to cause any blackouts, or damage electricity infrastructure.

"I don't buy that at all," he said.

"It can be that in some suburbs or parts of suburbs a high penetration of solar on the point of use can raise voltage, these issues generally can be dealt with quickly.

"The critical issue is think where you are getting that perspective from. It is from an industry whose underlying market is threatened by customers doing it for themselves through peer-to-peer energy models. So, think with some critical insight to these claims."

He said when too many people rely on solar it threatens the very business model of the companies that own Australia's poles and wires.

"When the customers use the network less to buy centrally produced electricity, they ship less product," he said.

"When they ship less product, their underlying business is undermined, they need to charge more to the customers left and that leads to what has been called a death spiral.

"We are seeing rapid reductions in consumption at the point of use per household."

But Mr Dillon denies the distributors are acting out of self-interest.

"I absolutely reject that claim," he said.

"[What] we, as networks, have an interest in is running a safe network, running a reliable network, enabling the transition to a low carbon future and doing all that while keeping costs down as much as possible."

Solar installers say the networks are holding back business

Around Australia the poles and wires companies can decide which solar systems can connect to the grid.

Small systems can connect automatically, but in some areas, those wanting a larger system can find themselves caught up in red tape.

The vice-president of the Australian Solar Council, Glen Morris, said these limitations were holding back solar installation businesses and preventing the take-up of new battery storage technology.

"If you've already got a five kilowatt system, your house is full as far as the network is concerned," Mr Morris said.

"You go to add a battery, that's another five kilowatts and so they say no you're already full … so you can't add storage to your solar system."

The powers that be are stumbling in the dark to prevent a looming energy crisis, as the grid seeks to balance renewables' hidden challenges and competing demands.

Mr Morris also said the networks had the capacity to solve the problem of any excess solar flows into the grid, and infrastructure upgrades were not necessary.

"They already have the capability to turn off your solar invertor whenever they feel like it," he said.

"If they choose to connect that functionality, it's there in the inverter. The customer already has it."

ENA has acknowledged there is frustration with rooftop system size limits in the solar industry.

"What we are seeing is solar installers and others slightly frustrated at different requirements for different networks and sometimes they are unclear on the reasons for that," Mr Dillon said.

"Limitations are in place across the country to keep the lights on and make sure the network stays safe and we don't have sudden rushes of people connecting to the grid that causes outage issues."

But Mr Mountain is unconvinced, calling the limitations "somewhat spurious".

"The published, documented, critically reviewed analyses are few and far between, so it is very easy for engineers to make these arguments and those in policy circles only have so much tolerance for the detail," he said.

 

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Yale Report on Western Grid Integration: Just Say Yes

Western Grid Integration aligns CAISO with a regional transmission operator under FERC oversight, boosting renewables, reliability, and cost savings while respecting state energy policy, emissions goals, and utility regulation across the West.

 

Key Points

Western Grid Integration lets CAISO operate under FERC to cut costs, boost reliability, and accelerate renewables.

✅ Lowers wholesale costs via wider dispatch and resource sharing

✅ Improves reliability with regional balancing and reserves

✅ Preserves state policy authority under FERC oversight

 

A strong and timely endorsement for western grid integration forcefully rebuts claims that moving from a balkanized system with 38 separate entities to a regional operation could introduce environmental problems, raise costs, or, as critics warn, export California’s energy policies to other western states, or open state energy and climate policies to challenge by federal regulators. In fact, Yale University’s Environmental Protection Clinic identifies numerous economic and environmental benefits from allowing the California Independent System Operator to become a regional grid operator.

The groundbreaking report comprehensively examines the policy and legal merits of allowing the California Independent System Operator (CAISO) to become a regional grid operator, open to any western utility or generator that wants to join, as similar market structure overhauls proceed in New England.

The Yale report identifies the increasing constraints that today’s fragmented western grid imposes on system-wide electricity costs and reliability, addresses the potential benefits of integration, and evaluates  potential legal risks for the states involved. California receives particular attention because its legislature is considering the first step in the grid integration process, which involves authorizing the CAISO to create a fully independent board, even as it examines revamping electricity rates to clean the grid (other western states are unlikely to approve joining an entity whose governance is determined solely by California’s governor and legislature, as is the case now).

 

Elements of the report

The analysis examined all of California’s key energy and climate policies, from its cap on carbon emissions to its renewable energy goals and its pollution standards for power plants, and concludes that none would face additional legal risks under a fully integrated western grid. The operator of such a grid would be regulated by an independent federal agency (the Federal Energy Regulatory Commission)—but so is the CAISO itself, now and since its inception, by virtue of its extended involvement in interstate electricity commerce throughout the West. 

And if empowered to serve the entire region, the CAISO would not interfere with the longstanding rights of California and other states to regulate their utilities’ investments or set energy and climate policies. The study points out that grid operators don’t set energy policies for the states they serve; they help those states minimize costs, enhance reliability in the wake of California blackouts across the state, and avoid unnecessary pollution.

And as to whether an integrated grid would help renewable energy or fossil fuels, the report finds that renewable resources would be the inevitable winners, thanks to their lower operating costs, although the most important winners would be western utility customers, through lower bills, expanded retail choice options, and improved reliability.

 

Call to action

The Yale report concludes with what amounts to a call to action for California’s legislators:

“In sum, enhanced Western grid integration in general, and the emergence of a regional system operator in particular, would not expose California’s clean energy policies to additional legal risks. Shifting to a regional grid operator would enable more efficient, affordable and reliable integration of renewable resources without increasing the legal risk to California’s clean energy policies.”

The authors of the analysis, from the Yale Law School and the Yale School of Forestry and Environmental Studies, are Juliana Brint, Josh Constanti, Franz Hochstrasser. and Lucy Kessler. They dedicated months to the project, consulted with a diverse group of reviewers, and made the trek from New Haven to Folsom, CA, to visit the California Independent System Operator and interview key staff members.

 

 

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‘Tsunami of data’ could consume one fifth of global electricity by 2025

ICT Electricity Demand is surging as data centers, 5G, IoT, and server farms expand, straining grids, boosting carbon emissions, and challenging climate targets unless efficiency, renewable energy, and smarter cooling dramatically improve.

 

Key Points

ICT electricity demand is power used by networks, devices, and data centers across the global communications sector.

✅ Projected to reach up to 20 percent of global electricity by 2025

✅ Driven by data centers, 5G traffic, IoT, and high-res streaming

✅ Mitigation: efficiency, renewable PPAs, advanced cooling, workload shifts

 

The communications industry could use 20% of all the world’s electricity by 2025, hampering attempts to meet climate change targets, even as countries like New Zealand's electrification plans seek broader decarbonization, and straining grids as demand by power-hungry server farms storing digital data from billions of smartphones, tablets and internet-connected devices grows exponentially.

The industry has long argued that it can considerably reduce carbon emissions by increasing efficiency and reducing waste, but academics are challenging industry assumptions. A new paper, due to be published by US researchers later this month, will forecast that information and communications technology could create up to 3.5% of global emissions by 2020 – surpassing aviation and shipping – and up to 14% 2040, around the same proportion as the US today.

Global computing power demand from internet-connected devices, high resolution video streaming, emails, surveillance cameras and a new generation of smart TVs is increasing 20% a year, consuming roughly 3-5% of the world’s electricity in 2015, says Swedish researcher Anders Andrae.

In an update o a 2016 peer-reviewed study, Andrae found that without dramatic increases in efficiency, the ICT industry could use 20% of all electricity and emit up to 5.5% of the world’s carbon emissions by 2025. This would be more than any country, except China, India and the USA, where China's data center electricity use is drawing scrutiny.

He expects industry power demand to increase from 200-300 terawatt hours (TWh) of electricity a year now, to 1,200 or even 3,000TWh by 2025. Data centres on their own could produce 1.9 gigatonnes (Gt) (or 3.2% of the global total) of carbon emissions, he says.

“The situation is alarming,” said Andrae, who works for the Chinese communications technology firm Huawei. “We have a tsunami of data approaching. Everything which can be is being digitalised. It is a perfect storm. 5G [the fifth generation of mobile technology] is coming, IP [internet protocol] traffic is much higher than estimated, and all cars and machines, robots and artificial intelligence are being digitalised, producing huge amounts of data which is stored in data centres.”

US researchers expect power consumption to triple in the next five years as one billion more people come online in developing countries, and the “internet of things” (IoT), driverless cars, robots, video surveillance and artificial intelligence grows exponentially in rich countries.

The industry has encouraged the idea that the digital transformation of economies and large-scale energy efficiencies will slash global emissions by 20% or more, but the scale and speed of the revolution has been a surprise.

Global internet traffic will increase nearly threefold in the next five years says the latest Cisco Visual Networking Index, a leading industry tracker of internet use.

“More than one billion new internet users are expected, growing from three billion in 2015 to 4.1bn by 2020. Over the next five years global IP networks will support up to 10bn new devices and connections, increasing from 16.3bn in 2015 to 26bn by 2020,” says Cisco.

A 2016 Berkeley laboratory report for the US government estimated the country’s data centres, which held about 350m terabytes of data in 2015, could together need over 100TWh of electricity a year by 2020. This is the equivalent of about 10 large nuclear power stations.

Data centre capacity is also rocketing in Europe, where the EU's plan to double electricity use by 2050 could compound demand, and Asia with London, Frankfurt, Paris and Amsterdam expected to add nearly 200MW of consumption in 2017, or the power equivalent of a medium size power station.

“We are seeing massive growth of data centres in all regions. Trends that started in the US are now standard in Europe. Asia is taking off massively,” says Mitual Patel, head of EMEA data centre research at global investment firm CBRE.

“The volume of data being handled by such centres is growing at unprecedented rates. They are seen as a key element in the next stage of growth for the ICT industry”, says Peter Corcoran, a researcher at the university of Ireland, Galway.

Using renewable energy sounds good but no one else benefits from what will be generated, and it skews national attempts to reduce emissions

Ireland, which with Denmark is becoming a data base for the world’s biggest tech companies, has 350MW connected to data centres but this is expected to triple to over 1,000MW, or the equivalent of a nuclear power station size plant, in the next five years.

Permission has been given for a further 550MW to be connected and 750MW more is in the pipeline, says Eirgrid, the country’s main grid operator.

“If all enquiries connect, the data centre load could account for 20% of Ireland’s peak demand,” says Eirgrid in its All-Island Generation Capacity Statement 2017-2026  report.

The data will be stored in vast new one million square feet or larger “hyper-scale” server farms, which companies are now building. The scale of these farms is huge; a single $1bn Apple data centre planned for Athenry in Co Galway, expects to eventually use 300MW of electricity, or over 8% of the national capacity and more than the daily entire usage of Dublin. It will require 144 large diesel generators as back up for when the wind does not blow.

 Facebook’s Lulea data centre in Sweden, located on the edge of the Arctic circle, uses outside air for cooling rather than air conditioning and runs on hydroelectic power generated on the nearby Lule River. Photograph: David Levene for the Guardian

Pressed by Greenpeace and other environment groups, large tech companies with a public face , including Google, Facebook, Apple, Intel and Amazon, have promised to use renewable energy to power data centres. In most cases they are buying it off grid but some are planning to build solar and wind farms close to their centres.

Greenpeace IT analyst Gary Cook says only about 20% of the electricity used in the world’s data centres is so far renewable, with 80% of the power still coming from fossil fuels.

“The good news is that some companies have certainly embraced their responsibility, and are moving quite aggressively to meet their rapid growth with renewable energy. Others are just growing aggressively,” he says.

Architect David Hughes, who has challenged Apple’s new centre in Ireland, says the government should not be taken in by the promises.

“Using renewable energy sounds good but no one else benefits from what will be generated, and it skews national attempts to reduce emissions. Data centres … have eaten into any progress we made to achieving Ireland’s 40% carbon emissions reduction target. They are just adding to demand and reducing our percentage. They are getting a free ride at the Irish citizens’ expense,” says Hughes.

Eirgrid estimates indicate that by 2025, one in every 3kWh generated in Ireland could be going to a data centre, he added. “We have sleepwalked our way into a 10% increase in electricity consumption.”

Fossil fuel plants may have to be kept open longer to power other parts of the country, and manage issues like SF6 use in electrical equipment, and the costs will fall on the consumer, he says. “We will have to upgrade our grid and build more power generation both wind and backup generation for when the wind isn’t there and this all goes onto people’s bills.”

Under a best case scenario, says Andrae, there will be massive continuous improvements of power saving, as the global energy transition gathers pace, renewable energy will become the norm and the explosive growth in demand for data will slow.

But equally, he says, demand could continue to rise dramatically if the industry keeps growing at 20% a year, driverless cars each with dozens of embedded sensors, and cypto-currencies like Bitcoin which need vast amounts of computer power become mainstream.

“There is a real risk that it all gets out of control. Policy makers need to keep a close eye on this,” says Andrae.

 

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Power Outage in Northeast D.C.

Northeast D.C. Power Outage highlights Pepco substation equipment failure, widespread service disruptions, grid reliability concerns, and restoration efforts, with calls for smart grid upgrades, better communication, and resilient infrastructure to protect residents, schools, and businesses.

 

Key Points

A Pepco substation failure caused outages, prompting restoration work and plans for smarter, resilient grid upgrades.

✅ Pepco cites substation equipment failure as root cause

✅ Crews prioritized rapid restoration and customer updates

✅ Calls grow for smart grid, resilience, and transparency

 

A recent power outage affecting Northeast Washington, D.C., has drawn attention to the vulnerabilities within the city’s energy infrastructure. The outage, caused by equipment failure at a Pepco substation, left thousands of residents in the dark and raised concerns about the reliability of electricity services in the area.

The Outage: What Happened?

On a typically busy weekday morning, Pepco, the local electric utility, reported significant power disruptions that affected several neighborhoods in Northeast D.C. Initial reports indicated that around 3,000 customers were without electricity due to issues at a nearby substation. The outages were widespread, impacting homes, schools, and businesses, and reflecting pandemic energy insecurity seen in many communities, creating a ripple effect of inconvenience and frustration.

Residents experienced not only the loss of power but also disruptions in daily activities. Many were unable to work from home, students faced challenges with remote learning, and businesses had to close or operate under limited conditions. The timing of the outage further exacerbated the situation, as it coincided with a period of increased demand for electricity, making efforts to prevent summer outages even more crucial for residents and businesses.

Community Response

In the wake of the outage, local community members and leaders quickly mobilized to assess the situation. Pepco crews were dispatched to restore power as swiftly as possible, but residents were left grappling with the immediate consequences. Local organizations and community leaders stepped in to provide support, especially as extreme heat can exacerbate electricity struggles for vulnerable households, offering resources such as food and shelter for those most affected.

Social media became a vital tool for residents to share information and updates about the situation. Many took to platforms like Twitter and Facebook to report their experiences and seek assistance. This grassroots communication helped keep the community informed and fostered a sense of solidarity during the disruption.

The Utility's Efforts

Pepco’s response involved not only restoring power but also addressing the underlying issues that led to the outage. The utility company communicated its commitment to investigating the cause of the equipment failure and ensuring that similar incidents would be less likely in the future. As part of this commitment, Pepco outlined plans for infrastructure upgrades, despite supply-chain constraints facing utilities nationwide, aimed at enhancing reliability across its service area.

Moreover, Pepco emphasized the importance of communication during outages. The company has been working to improve its notification systems, ensuring that customers receive timely updates about outages and restoration efforts. Enhanced communication can help mitigate the frustration experienced during such events and keep residents informed about when they can expect power to be restored.

Broader Implications for D.C.'s Energy Infrastructure

This recent outage has sparked a larger conversation about the resilience of Washington, D.C.’s energy infrastructure. As the city continues to grow and evolve, the demand for reliable electricity is more critical than ever. Frequent outages can undermine public confidence in utility providers and highlight the need for ongoing investment in infrastructure amid an aging U.S. grid that complicates renewable deployment and EV adoption across the country.

Experts suggest that to ensure a more reliable energy supply, utilities must embrace modernization efforts, including the integration of smart grid technology and renewable energy sources. These innovations can enhance the ability to manage electricity supply and demand, especially during unprecedented demand in the Eastern U.S. when heatwaves strain systems, reduce outages, and improve response times during emergencies.

The Path Forward

In response to the outage, community advocates are calling for greater transparency from Pepco and other utility companies. They emphasize the importance of holding utilities accountable for maintaining reliable service and communicating effectively with customers, while also promoting customer bill-reduction initiatives that help households manage costs. Public forums and discussions about energy policy can empower residents to voice their concerns and contribute to solutions.

As D.C. looks to the future, it is essential to prioritize investments in energy infrastructure that can withstand the demands of a growing population. Collaborations between local government, utility companies, and community organizations can drive initiatives aimed at enhancing resilience and ensuring that all residents have access to reliable electricity.

The recent power outage in Northeast D.C. serves as a reminder of the challenges facing urban energy infrastructure. While Pepco's efforts to restore power and improve communication are commendable, the incident highlights the need for long-term solutions to enhance reliability. By investing in modern technology and fostering community engagement, D.C. can work towards a more resilient energy future, ensuring that residents can count on their electricity service even in times of crisis.

 

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Tesla’s Powerwall as the beating heart of your home

GMP Tesla Powerwall Program replaces utility meters with smart battery storage, enabling virtual power plant services, demand response, and resilient homes, integrating solar readiness, EV charging support, and smart grid controls across Vermont households.

 

Key Points

Green Mountain Power uses Tesla Powerwalls as smart meters, creating a VPP for demand response and home backup.

✅ $30 monthly for 10 years or $3,000 upfront for two units

✅ Utility controls batteries for peak shaving and demand response

✅ Enables backup power, solar readiness, and EV charging support

 

There are more than 100 million single-family homes in the United States of America. If each of these homes were to have two 13.5 kWh Tesla Powerwalls, that would total 2.7 Terawatt-hours worth of electricity stored. Prior research has suggested that this volume of energy storage could get us halfway to the 5.4 TWh of storage needed to let the nation get 80% of its electricity from solar and wind, as states like California increasingly turn to grid batteries to support the transition.

Vermont utility Green Mountain Power (GMP) seeks to remove standard electric utility metering hardware and replace it with the equipment inside of a Tesla Powerwall, as part of a broader digital grid evolution underway. Mary Powell, President and CEO of Green Mountain Power, says, “We have a vision of a battery system in every single home” and they’ve got a patent pending software solution to make it happen.

The Resilient Home program will install two standard Tesla Powerwalls each in 250 homes in GMP’s service area. The homeowner will pay either $30 a month for ten years ($3,600), or $3,000 up front. At the end of the ten year period, payments end, but the unit can stay in the home for an additional five years – or as long as it has a usable life.

A single Powerwall costs approximately $6,800, making this a major discount.

GMP notes that the home must have reliable internet access to allow GMP and Tesla to communicate with the Powerwall. GMP will control the functions of the Powerwall, effectively operating a virtual power plant across participating homes, expanding the scope of programs like those that saved the state’s ratepayers more than $500,000 during peak demand events last year. The utility specifically notes that customers agree to share stored energy with GMP on several peak demand days each year.

The hardware can be designed to interact with current backup generators during power outages, or emerging fuel cell solutions that maintain battery charge longer during extended outages, however, the units will not charge from the generator. As noted the utility will be making use of the hardware during normal operating times, however, during a power outage the private home owner will be able to use the electricity to back up both their house and top off their car.

The utility told pv magazine USA that the Powerwalls are standard from the factory, with GMP’s patent pending software solution being the special sauce (has a hint of recent UL certifications). GMP said the program will also get home owners “adoption ready” for solar power, including microgrid energy storage markets, and other smart devices.

Sonnen’s ecoLinx is already directly interacting with a home’s electrical panel (literally throwing wifi enabled circuit breakers). Now with Tesla Powerwalls being used to replace utility meters, we see one further layer of integration that will lead to design changes that will drive residential solar toward $1/W. Electric utilities are also experimenting with controlling module level electronics and smart solar inverters in 100% residential penetration situations. And of course, considering that California is requiring solar – and probably storage in the future – in all new homes, we should expect to see further experimentation in this model. Off grid solar inverter manufacturers already include electric panels with their offerings.

If we add in the electric car, and have vehicle-to-grid abilities, we start to see a very strong amount of electricity generation and energy storage, helping to keep the lights on during grid stress, potentially happening in more than 100 million residential power plants. Resilient homes indeed.

 

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After alert on Russian hacking, a renewed focus on protecting U.S. power grid

U.S. Power Grid Cybersecurity combats DHS-FBI flagged threats to energy infrastructure, with PJM Interconnection using ICS/SCADA segmentation, phishing defenses, incident response, and resilience exercises against Russia-linked attacks and pipeline intrusions.

 

Key Points

Strategies, controls, and training that protect U.S. electric infrastructure from cyber threats and disruptions.

✅ ICS/SCADA network segmentation and zero-trust architecture

✅ Employee phishing drills and incident response playbooks

✅ DOE-led grid exercises and threat intelligence sharing

 

The joint alert from the FBI and Department of Homeland Security last month warning that Russia was hacking into critical U.S. energy infrastructure, as outlined in six essential reads on Russian hacks from recent coverage, came as no surprise to the nation’s largest grid operator, PJM Interconnection.

“You will never stop people from trying to get into your systems. That isn’t even something we try to do.” said PJM Chief Information Officer, Tom O’Brien. “People will always try to get into your systems. The question is, what controls do you have to not allow them to penetrate? And how do you respond in the event they actually do get into your system?”

PJM is the regional transmission organization for 65 million people, covering 13 states, including Pennsylvania, and Washington D.C.

On a rainy day in early April, about 10 people were working inside PJM’s main control center, outside Philadelphia, closely monitoring floor-to-ceiling digital displays showing real-time information from the electric power sector throughout PJM’s territory in the mid-Atlantic and parts of the midwest, amid reports that hackers accessed control rooms at U.S. utilities.

#google#

Donnie Bielak, a reliability engineering manager, was overseeing things from his office, perched one floor up.

“This is a very large, orchestrated effort that goes unnoticed most of the time,” Bielak said. “That’s a good thing.”

But the industry certainly did take notice in late 2015 and early 2016, when hackers successfully disrupted power to the Ukrainian grid. The outages lasted a few hours and affected about 225,000 customers. It was the first publicly-known case of a cyber attack causing major disruptions to a power grid. It was widely blamed on Russia.

One of the many lessons of the Ukraine attacks was a reminder to people who work on critical infrastructure to keep an eye out for odd communications.

“A very large percentage of entry points to attacks are coming through emails,” O’Brien said. “That’s why PJM, as well as many others, have aggressive phishing campaigns. We’re training our employees.”

O’Brien doesn’t want to get into specifics about how PJM deals with cyber threats. But one common way to limit exposure is by having separate systems: For example, industrial controls in a power plant are not connected to corporate business networks, a separation underscored after breaches at U.S. power plants prompted reviews across the sector.

Since 2011, North American grid operators and government agencies have also done large, security exercises every two years. Thousands of people practice how they’d respond to a coordinated physical or cyber event, including rising substation attacks that highlight resilience gaps.

So far, nothing like that has happened in the U.S. It’s possible, but not likely, according to Robert M. Lee, a former military intelligence analyst, who runs the industrial cybersecurity firm Dragos.

“The more complex the system, the harder it is to have a scalable attack,” said Lee, who co-authored a report analyzing the Ukraine attacks. “If you wanted to take out a power generation station– that isn’t the most complex thing. Let’s say you cause an hour of outage. But now you want to cause two months of outages? That’s an exponential increase in effort required.”

For example, he said, it would very difficult for hackers to knock out power to the entire east coast for a long time. But briefly disrupting a major city is easier. That’s the sort of thing that keeps him up at night.

“I worry about an adversary getting into, maybe, Washington D.C.’s portion of the grid, taking down power for 30 minutes,” he said.

The Department of Energy is creating a new office focused on cybersecurity and emergency response, following the U.S. government’s condemnation of power grid hacking by Russia.

Deterrence may be one reason why there has not yet been a major attack on the U.S. grid, said John MacWilliams, a former senior DOE official who’s now a fellow at Columbia University’s Center on Global Energy Policy.

“That’s obviously an act of war,” he said. “We have the capability of responding either through cyber mechanisms or kinetic military.”

In the meantime, small-scale incidents keep happening.

This spring, another cyber attack targeted natural gas pipelines. Four companies shut down their computer systems, just in case, but they say no service was disrupted.

 

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