Electricity System More Accountable to Nova Scotians


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Nova Scotia Power Penalties empower the Nova Scotia Utility and Review Board to levy financial sanctions for missed customer service standards, reliability and storm response metrics, ensuring compliance with costs borne by shareholders, not ratepayers.

 

Key Points

Regulatory fines up to $1M per year if Nova Scotia Power misses service reliability or storm response standards.

✅ UARB can impose up to $1M in annual penalties.

✅ Applies to service, reliability, and storm response metrics.

✅ Costs borne by shareholders, not ratepayers.

 

The Nova Scotia Utility and Review Board now has the authority to impose financial penalties on Nova Scotia Power for not meeting customer service standards.

Government proclaimed this last section of the Electricity Plan Implementation Act today, Nov. 16, as the board continues with the process of setting performance standards, and as the minister says the province can't order rate cuts under the utility's regulatory framework.

In 2015, Nova Scotia's electricity plan introduced performance standards for service reliability and storm response, and customer service.
     
"Nova Scotians told us they want Nova Scotia Power to be held more accountable and that they want the electricity system to work better for them," said Minister of Energy Michel Samson. "That's why performance standards were a cornerstone of our electricity plan and why we made sure penalties will be paid by Nova Scotia Power shareholders, not ratepayers."
        
Nova Scotia Power could face penalties of up to $1 million annually if it does not meet performance standards when they are in place, while some jurisdictions have provided relief through a lump-sum electricity bill credit for consumers. The penalty provision for reliability and storm response standards is already in force.

Predictable and stable power rates, and bringing innovation and competition into the electrical system are other commitments of Nova Scotia's electricity plan, Our Electricity Future, which stands in contrast to seasonal rate proposals in New Brunswick that risk consumer backlash.

Rates did not change for most Nova Scotians in 2015 and they went down in 2016, while the Premier urged regulators to reject a 14% hike during subsequent proceedings. For the first time ever Nova Scotians will have stable rates, well under the rate of inflation, for the next three years, even as the regulator later approved a 14% increase affecting electricity bills. This has been achieved while Nova Scotia takes aggressive action on climate change.

Source: Nova Scotia Energy

 

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BC Hydro hoping to be able to charge customers time of use rates

BC Hydro Time-of-Use Rates propose off-peak credits and peak surcharges, with 5 cent/kWh differentials, encouraging demand shifting, EV charging at night, and smart meter adoption, pending BC Utilities Commission review in an optional opt-in program.

 

Key Points

Optional pricing that credits 5 cents/kWh off-peak and adds 5 cents/kWh during 4-9 p.m. peak to encourage load shifting.

✅ Off-peak credit: 11 p.m.-7 a.m., 5 cents/kWh savings

✅ Peak surcharge: 4-9 p.m., additional 5 cents/kWh

✅ Opt-in only; BCUC review; suits EV charging and flexible loads

 

BC Hydro is looking to charge customers less for electricity during off peak hours and more during the busiest times of the day, reflecting holiday electricity demand as well.

The BC Utilities Commission is currently reviewing the application that if approved would see customers receive a credit of 5 cents per kilowatt hour for electricity used from 11 p.m. to 7 a.m.

Customers would be charged an additional 5 cents per kWh for electricity used during the on-peak period from 4 p.m. to 9 p.m., and in Ontario, there were no peak-rate cuts for self-isolating customers during early pandemic response.

There would be no credit or additional charge will be applied to usage during the off-peak period from 7 a.m. to 4 p.m. and 9 p.m. to 11 p.m.

“We know the way our customers are using power is changing and they want more options,” BC Hydro spokesperson Susie Rieder said.

“It is optional and we know it may not work for everyone.”

For example, if a customer has an electric vehicle it will be cheaper to plug the car in after 9 p.m., similar to Ontario's ultra-low overnight plan offerings, rather than immediately after returning home from a standard work day.

If approved, the time of use rates would only apply to customers who opt in to the program, whereas Ontario provided electricity relief during COVID-19.

During the pandemic, Ontario extended off-peak electricity rates to help households and small businesses.

The regulatory review process is expected to take about one year.

Other jurisdictions, including Ontario's ultra-low overnight pricing, currently offer off peak rates. One of the challenges is that consumers change in hopes of altering their behaviour, but in reality, end up paying more.

“The cheapest electrical grid system is one with consistent demand and the issue of course is our consumption is not flat,” energyrates.ca founder Joel MacDonald said.

“There is a 5 cent reduction in off peak times, there is a 5 cent increase in peak times, you would have to switch 50 per cent of your load.”

 

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Power Outage in Northeast D.C.

Northeast D.C. Power Outage highlights Pepco substation equipment failure, widespread service disruptions, grid reliability concerns, and restoration efforts, with calls for smart grid upgrades, better communication, and resilient infrastructure to protect residents, schools, and businesses.

 

Key Points

A Pepco substation failure caused outages, prompting restoration work and plans for smarter, resilient grid upgrades.

✅ Pepco cites substation equipment failure as root cause

✅ Crews prioritized rapid restoration and customer updates

✅ Calls grow for smart grid, resilience, and transparency

 

A recent power outage affecting Northeast Washington, D.C., has drawn attention to the vulnerabilities within the city’s energy infrastructure. The outage, caused by equipment failure at a Pepco substation, left thousands of residents in the dark and raised concerns about the reliability of electricity services in the area.

The Outage: What Happened?

On a typically busy weekday morning, Pepco, the local electric utility, reported significant power disruptions that affected several neighborhoods in Northeast D.C. Initial reports indicated that around 3,000 customers were without electricity due to issues at a nearby substation. The outages were widespread, impacting homes, schools, and businesses, and reflecting pandemic energy insecurity seen in many communities, creating a ripple effect of inconvenience and frustration.

Residents experienced not only the loss of power but also disruptions in daily activities. Many were unable to work from home, students faced challenges with remote learning, and businesses had to close or operate under limited conditions. The timing of the outage further exacerbated the situation, as it coincided with a period of increased demand for electricity, making efforts to prevent summer outages even more crucial for residents and businesses.

Community Response

In the wake of the outage, local community members and leaders quickly mobilized to assess the situation. Pepco crews were dispatched to restore power as swiftly as possible, but residents were left grappling with the immediate consequences. Local organizations and community leaders stepped in to provide support, especially as extreme heat can exacerbate electricity struggles for vulnerable households, offering resources such as food and shelter for those most affected.

Social media became a vital tool for residents to share information and updates about the situation. Many took to platforms like Twitter and Facebook to report their experiences and seek assistance. This grassroots communication helped keep the community informed and fostered a sense of solidarity during the disruption.

The Utility's Efforts

Pepco’s response involved not only restoring power but also addressing the underlying issues that led to the outage. The utility company communicated its commitment to investigating the cause of the equipment failure and ensuring that similar incidents would be less likely in the future. As part of this commitment, Pepco outlined plans for infrastructure upgrades, despite supply-chain constraints facing utilities nationwide, aimed at enhancing reliability across its service area.

Moreover, Pepco emphasized the importance of communication during outages. The company has been working to improve its notification systems, ensuring that customers receive timely updates about outages and restoration efforts. Enhanced communication can help mitigate the frustration experienced during such events and keep residents informed about when they can expect power to be restored.

Broader Implications for D.C.'s Energy Infrastructure

This recent outage has sparked a larger conversation about the resilience of Washington, D.C.’s energy infrastructure. As the city continues to grow and evolve, the demand for reliable electricity is more critical than ever. Frequent outages can undermine public confidence in utility providers and highlight the need for ongoing investment in infrastructure amid an aging U.S. grid that complicates renewable deployment and EV adoption across the country.

Experts suggest that to ensure a more reliable energy supply, utilities must embrace modernization efforts, including the integration of smart grid technology and renewable energy sources. These innovations can enhance the ability to manage electricity supply and demand, especially during unprecedented demand in the Eastern U.S. when heatwaves strain systems, reduce outages, and improve response times during emergencies.

The Path Forward

In response to the outage, community advocates are calling for greater transparency from Pepco and other utility companies. They emphasize the importance of holding utilities accountable for maintaining reliable service and communicating effectively with customers, while also promoting customer bill-reduction initiatives that help households manage costs. Public forums and discussions about energy policy can empower residents to voice their concerns and contribute to solutions.

As D.C. looks to the future, it is essential to prioritize investments in energy infrastructure that can withstand the demands of a growing population. Collaborations between local government, utility companies, and community organizations can drive initiatives aimed at enhancing resilience and ensuring that all residents have access to reliable electricity.

The recent power outage in Northeast D.C. serves as a reminder of the challenges facing urban energy infrastructure. While Pepco's efforts to restore power and improve communication are commendable, the incident highlights the need for long-term solutions to enhance reliability. By investing in modern technology and fostering community engagement, D.C. can work towards a more resilient energy future, ensuring that residents can count on their electricity service even in times of crisis.

 

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Maryland opens solar-power subscriptions to all

Maryland Community Solar Program enables renters and condo residents to subscribe to offsite solar, earn utility bill discounts, and support projects across BGE, Pepco, Delmarva, and Potomac Edison territories, with low to moderate income participation.

 

Key Points

A pilot allowing residents to subscribe to offsite solar and get bill credits and savings, regardless of home ownership.

✅ 5-10 percent discounts on standard utility rates

✅ Available in BGE, Pepco, Delmarva, Potomac Edison areas

✅ Includes low and moderate income subscriber carve-outs

 

Maryland has launched a pilot program that will allow anyone to power their home with solar panels — even if they are renters or condo-dwellers, or live in the shade of trees.

Solar developers are looking for hundreds of residents to subscribe to six power projects planned across the state, including recently announced sites in Owings Mills and Westminster. Their offers include discounts on standard electric rates.

The developers need a critical mass of customers who are willing to buy the projects’ electricity before they can move forward with plans to install solar panels on about 80 acres. Under state rules, the customer base must include low- and moderate-income residents, many of whom face energy insecurity challenges.

The idea of the community solar program is to tap into the pool of residential customers who don’t want to get their energy from fossil fuels but currently have no way to switch to a cleaner alternative.

That could significantly expand demand for solar projects, said Gary Skulnik, a longtime Maryland solar entrepreneur.

Skulnik is now CEO of Neighborhood Sun, a company recruiting customers for the six projects.

“You’re signing up for a project that won’t exist unless we get enough subscribers,” Skulnik said. “You’re actually getting a new project built.”

It could also stoke simmering conflicts over what sort of land is appropriate for solar development.

The General Assembly authorized the community solar pilot program in 2015. But not-in-my-backyard opposition and concerns about the loss of agricultural land have slowed progress.

Community solar could force more communities to confront those sorts of clashes — and to consider more carefully where solar farms belong.

“We are going to see a lot more solar development in the state,” said Megan Billingsley, assistant director of the Valleys Planning Council in Baltimore County. “One of the things we haven’t seen is any direction or thoughtful planning on where we want to see solar development.”

The General Assembly authorized about 200 megawatts in community solar projects — enough to power about 40,000 households — over three years.

Customers can sign up for projects built within the territory of their electric utility. About half of that solar energy load has been allotted for the region served by Baltimore Gas and Electric Co.

By subscribing to a community solar project, customers won’t actually be getting their electricity from its photovoltaic panels. But their payments will help finance it and, in some cases, complementary battery storage solutions as well.

The Public Service Commission has approved six projects so far: Two in BGE territory, in Owings Mills and near Westminster; one in Pepco territory, in Prince George’s County; two in Delmarva Power and Light territory, in Caroline and Worcester counties; and one in Potomac Edison territory, in Washington County where planning officials have developed proposed recommendations.

More projects are expected to win approval in the next two years.

But none of them can be built unless they catch on with electricity customers. The developers are looking for 2,600 customers statewide.

Skulnik would not say how many customers an individual project needs to get the green light. But he said that the Prince George’s proposal, a 25-acre array atop a Fort Washington landfill is the closest, with about 100 subscribers so far.

The terms of subscription vary by project, but discounts range from 5 percent to 10 percent off utility rates. Customers are asked to commit to the projects for as long as 25 years. (They can break the contracts with advance notice, or if they move to a different utility service area.)

Maryland joins more than a dozen states in advancing community solar projects, as scientists work to improve solar and wind power technology.

Corey Ramsden is an executive for Solar United Neighbors, a nonprofit that promotes the solar industry in eight states and the District of Columbia.

He said potential customers are often confused by the mechanics of subscribing to community solar, or hesitant to commit for years or even decades. The industry is working to answer questions and get people more comfortable with the idea, he said.

But it has been a challenge across the country, including debates over New England grid upgrades, and in Maryland. Advocates for solar say there is broad support for renewable energy generation. The state has set goals to increase green energy use and reduce greenhouse gas emissions.

Still, many Marylanders don’t welcome the reality when a project attempts to move in.

Rural land is often the most desirable for solar developers, because it requires the least effort to prepare for an array of panels. But community groups in those areas have asked whether land historically used for farming is right for a more industrial use.

“People are very much in favor of going for a lot more renewables, for whatever reason,” said Dru Schmidt-Perkins, the former president of the land conservation group 1,000 Friends of Maryland. “That support comes to a screeching halt when land that is perceived to be valuable for other things, whether a historic view­shed or farming, suddenly becomes a target of a location for this new project.”

Such concerns have at least temporarily stalled the momentum for solar across the state. Anne Arundel County had at least five small community solar projects in the pipeline in December when officials decided to pause development for eight months. Baltimore County officials imposed a four-month moratorium on solar development before passing an ordinance last year to limit the size and number of solar farms.

Billingsley said the Valley Plannings Council, which advocates for historic and rural areas in western Baltimore County, is frustrated that there hasn’t been more discussion about which areas the county should target for solar development — and which it shouldn’t.

She said she fears that pressure to expand solar farms across rural lands is only going to grow as community solar projects launch, and as lawmakers in Annapolis talk about more policies to promote investment in renewable energy.

Schmidt-Perkins called community solar “an amazing program” for those who would install solar panels on their roofs if they could. But she said its launch heightens the importance of discussions about a broader solar strategy.

“Most communities are caught a little flat-footed on this and are somewhat at the mercy of an industry that’s chomping at the bit,” she said. “It’s time for Maryland to say, ‘Okay, let’s come up with our plan so that we know how much solar can we really generate in this state on lands that are not conflict-based.’”

 

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Massachusetts stirs controversy with solar demand charge, TOU pricing cut

Massachusetts Solar Net Metering faces new demand charges and elimination of residential time-of-use rates under an MDPU order, as Eversource cites grid cost fairness while clean energy advocates warn of impacts on distributed solar growth.

 

Key Points

Policy letting solar customers net out usage with exports; MDPU now adds demand charges and ends TOU rates.

✅ New residential solar demand charges start Dec 31, 2018.

✅ Optional residential TOU rates eliminated by MDPU order.

✅ Eversource cites grid cost fairness; advocates warn slower solar.

 

A recent Massachusetts Department of Public Utilities' rate case order changes the way solar net metering works and eliminates optional residential time-of-use rates, stirring controversy between clean energy advocates and utility Eversource and potential consumer backlash over rate design.

"There is a lot of room to talk about what net-energy metering should look like, but a demand charge is an unfair way to charge customers," Mark LeBel, staff attorney at non-profit clean energy advocacy organization Acadia Center, said in a Tuesday phone call. Acadia Center is an intervenor in the rate case and opposed the changes.

The Friday MDPU order implements demand charges for new residential solar projects starting on December 31, 2018. Such charges are based on the highest peak hourly consumption over the course of a month, regardless of what time the power is consumed.

Eversource contends the demand charge will more fairly distribute the costs of maintaining the local power grid, echoing minimum charge proposals aimed at low-usage customers. Net metering is often criticized for not evenly distributing those costs, which are effectively subsidized by non-net-metered customers.

"What the demand charge will do is eliminate, to the extent possible, the unfair cross subsidization by non-net-metered customers that currently exists with rates that only have kilowatt-hour charges and no kilowatt demand, Mike Durand, Eversource spokesman, said in a Tuesday email. 

"For net metered facilities that use little kilowatt-hours, a demand charge is a way to charge them for their fair share of the cost of the significant maintenance and upgrade work we do on the local grid every day," Durand said. "Currently, their neighbors are paying more than their share of those costs."

It will not affect existing facilities, Durand said, only those installed after December 31, 2018.

Solar advocates are not enthusiastic about the change and see it slowing the growth of solar power, particularly residential rooftop solar, in the state.

"This is a terrible outcome for the future of solar in Massachusetts," Nathan Phelps, program manager of distributed generation and regulatory policy at solar power advocacy group Vote Solar, said in a Tuesday phone call.

"It's very inconsistent with DPU precedent and numerous pieces of legislation passed in the last 10 years," Phelps said. "The commonwealth has passed several pieces of legislation that are supportive of renewable energy and solar power. I don't know what the DPU was thinking."

 

TIME-OF-USE PRICING ELIMINATED

It does not matter when during the month peak demand occurs -- which could be during the week in the evening -- customers will be charged the same as they would on a hot summer day, LeBel said. Because an individual customer's peak usage does not necessarily correspond to peak demand across the utility's system, consumers are not being provided incentives to reduce energy usage in a way that could benefit the power system, Acadia Center said in a Tuesday statement.

However, Eversource maintains that residential customer distribution peaks based on customer load profiles do not align with basic service peak periods, which are based on Independent System Operator New England's peaks that reflect market-based pricing, even as a Connecticut market overhaul advances in the region, according to the MDPU order.

"The residential Time of Use rates we're eliminating are obsolete, having been designed decades ago when we were responsible for both the generation and the delivery of electricity," Eversource's Durand said.

"We are no longer in the generation business, having divested of our generation assets in Massachusetts in compliance with the law that restructured of our industry back in the late 1990s. Time Varying pricing is best used with generation rates, where the price for electricity changes based on time of day and electricity demand and can significantly alter electric bills for households," he said.

Additionally, only 0.02% of residential customers take service on Eversource's TOU rates and it would be difficult for residential customers to avoid peak period rates because they do not have the ability to shift or reduce load, according to the order.

"The Department allowed the Companies' proposal to eliminate their optional residential TOU rates in order to consolidate and align their residential rates and tariffs to better achieve the rate structure goal of simplicity," the MDPU said in the order.

 

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U.S. Nonprofit Invests $250M in Electric Trucks for California Ports

California Ports Electric Truck Leasing accelerates zero-emission logistics, cutting diesel pollution at Los Angeles and Long Beach. A $250 million nonprofit plan funds heavy-duty EVs and charging infrastructure to improve air quality and community health.

 

Key Points

A nonprofit's $250M plan to lease EV trucks at LA/Long Beach ports to cut diesel emissions and improve air quality.

✅ $250M lease program for heavy-duty EVs at LA/Long Beach ports

✅ Cuts diesel emissions; improves air quality in nearby communities

✅ Requires robust charging infrastructure and OEM partnerships

 

In a significant move towards sustainable transportation, a prominent U.S. nonprofit has announced plans to invest $250 million in leasing electric trucks for operations at California ports. This initiative aims to reduce air pollution and promote greener logistics, responding to the urgent need for environmentally friendly solutions in the transportation sector.

Addressing Environmental Concerns

California’s ports, particularly the Port of Los Angeles and the Port of Long Beach, are among the busiest in the United States. However, they also contribute significantly to air pollution due to the heavy reliance on diesel trucks for cargo transport. These ports are essential for the economy, facilitating trade and commerce, but the environmental toll is considerable. Diesel emissions are linked to respiratory issues and other health problems in nearby communities, which often bear the brunt of pollution.

The nonprofit's investment in electric trucks is a critical step towards mitigating these environmental challenges. By transitioning to electric vehicles (EVs), the project aims to significantly cut emissions from port operations, contributing to California's broader goals of reducing greenhouse gas emissions and improving air quality.

The Scale of the Initiative

This ambitious initiative involves leasing a fleet of electric trucks that will operate within the ports and surrounding areas. The $250 million investment is expected to facilitate the acquisition of hundreds of electric vehicles, which will replace conventional diesel trucks used for cargo transport. This fleet will help demonstrate the viability and effectiveness of electric trucks in heavy-duty applications, paving the way for broader adoption.

The plan includes partnerships with established electric truck manufacturers, such as the Volvo VNR Electric platform, and local logistics companies to ensure seamless integration of these vehicles into existing operations. By collaborating with industry leaders, the initiative seeks to establish a model that can be replicated in other major logistics hubs across the country.

Economic and Community Benefits

The introduction of electric trucks is expected to yield multiple benefits, not only in terms of environmental impact but also economically. As these trucks begin operations, and as other fleets adopt electric mail trucks, they will create jobs within the green technology sector, from manufacturing to maintenance and charging infrastructure development. The project is anticipated to stimulate local economies, providing new opportunities in communities that have historically been disadvantaged by pollution.

Moreover, the initiative is poised to enhance public health. By reducing diesel emissions, the nonprofit aims to improve air quality for residents living near the ports, and emerging research links EV adoption to fewer asthma-related ER visits in local communities. This could lead to decreased healthcare costs associated with pollution-related illnesses, benefiting both the community and the healthcare system.

Challenges Ahead

While the initiative is promising, challenges remain. The successful implementation of electric trucks at scale requires a robust charging infrastructure capable of supporting the significant power needs of a large fleet. Additionally, the transition from diesel to electric vehicles involves significant upfront costs, even with leasing arrangements. Ensuring that logistics companies can manage these costs effectively will be crucial for the project's success.

Furthermore, electric trucks currently face limitations in terms of range and payload capacity compared to their diesel counterparts. Continued advancements in battery technology and infrastructure development will be necessary to fully realize the potential of electric vehicles in heavy-duty applications.

The Bigger Picture

This investment in electric trucks aligns with broader national and global efforts to combat climate change. As governments and organizations commit to reducing carbon emissions, initiatives like this one represent crucial steps toward achieving sustainability goals, and ports worldwide are also piloting complementary technologies like hydrogen-powered cranes to decarbonize cargo handling.

California has set ambitious targets for reducing greenhouse gas emissions, including a mandate for all new trucks to be zero-emission by 2045. The nonprofit’s investment not only supports these goals, amid ongoing debates over funding priorities in the state, but also serves as a pilot program that could inform future policies and investments in clean transportation.

The $250 million investment in electric trucks for California ports marks a significant milestone in the push for sustainable transportation solutions. By addressing the urgent need for cleaner logistics, this initiative stands to benefit the environment, public health, and the economy. As the project unfolds, it will be closely watched as a potential model for similar efforts across the country and beyond, with developments such as the all-electric berth at London Gateway illustrating parallel advances, highlighting the critical intersection of innovation, sustainability, and community well-being in the modern logistics landscape.

 

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Despite delays, BC Hydro says crews responded well to 'atypical' storm

BC Hydro Ice Storm Response to Fraser Valley power outages highlights freezing rain impacts, round the clock crews, infrastructure challenges, and climate change risks across the Lower Mainland during winter weather and restoration efforts.

 

Key Points

A plan for freezing rain events that prioritizes safety, rapid repairs, and clear communication to restore power.

✅ Prioritizes hazards, critical loads, and public safety first

✅ Deploys crews, contractors, and equipment across affected areas

✅ Addresses climate risks without costly undergrounding expansion

 

Call it the straw that broke the llama's back.

The loss of power during recent Fraser Valley ice storms meant Jennifer Quick, who lives on a Mission farm, had no running water, couldn't cook with appliances and still had to tend to a daughter sick with stomach flu.

As if that wasn't enough, she had to endure the sight of her shivering llamas.

"I brought them outside at one point and when I brought them back in, they had icicles on their fur," she said, adding the animals stayed in the warmth of their barn from then on.

For three and a half days, Quick and her family were among more than 160,000 BC Hydro customers in the Fraser Valley left in the dark after ice storms whipped through the region.

BC Hydro expects to get all customers back online Tuesday, five days after the storm hit.

And with another storm possibly on the horizon, the utility is defending its response to the treacherous weather, noting that windstorm power outages can be widespread.

BC Hydro spokesperson Mora Scott said the utility has a "best in class" storm response system, similar to PG&E winter storm prep in the U.S.

"In a typical storm situation we normally have 95 per cent of our customers back up within 24 hours. Ice storms are different and obviously this was an atypical storm for us," she said.

Scott said that in this case, the utility got power back on for 75 per cent of customers within 24 hours. It took the work of 450 employees called in from around B.C., working around the clock, a mobilization echoed by Sudbury Hydro crews after a storm, she said.

The work was complicated by trees falling near crews, icy roads, low visibility and even substations so frozen over the ice had to be melted off with blowtorches.

She said that in the long term, BC Hydro has no plans to make changes to how it responds to extreme ice storms or how infrastructure is built.

"Seeing ice build up in the Lower Mainland like this is a rare event," she said. "So to build for extremes like that probably doesn't make a lot of sense."

 

Climate change will bring storms

But CBC meteorologist Johanna Wagstaffe said that might not always be the case as climate change continues to impact our planet.

"The less severe winter events, like light snowfall, will happen less often," she said. "But the disruptive events — like last week's storm — will actually happen more often and we are already seeing this shift happen."

Marc Eliesen, a former CEO of BC Hydro in the early 1990s, said the utility needs to keep that in mind when planning for worst-case scenarios.

"This [storm] is a condition characteristic of the weather in the east, particularly in Ontario and Quebec, where freezing rain outages in Quebec are more common, which is organized to deal with freezing rain and heavy snow on the lines," he said. "This is a new phenomenon for British Columbia."

Eliesen questions whether BC Hydro has adequate equipment and crew training to deal with ice storms if they become more frequent, pointing to Hydro One storm restoration in Ontario as a comparison.

 

'Always something we can learn'

Scott disagrees with some of Eliesen's points.

She said some of the crews called in to deal with the recent storm come from northern B.C. and the Interior and have plenty of experience with snow.

"There's always something we can learn in every major storm situation," she said.

The idea of putting power lines underground was raised by some CBC readers and listeners, but Scott said running underground lines is five to 10 times the cost of running lines on pole, so it is done sparingly. Besides, equipment like substations and transmission lines need to be kept aboveground.

Meanwhile, Wagstaffe said that beginning Thursday, wintry weather could return to the Lower Mainland.

 

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