EU Smart Meters Spur Growth in the Customer Analytics Market


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EU Smart Meter Analytics integrates AMI data with grid edge platforms, enabling back-office efficiency, revenue assurance, and customer insights via cloud and PaaS solutions, while system integration cuts costs and improves utility performance.

 

Key Points

EU smart meter analytics uses AMI data and cloud to improve utility performance, revenue assurance, and outcomes.

✅ AMI underpins grid edge analytics and utility IT/OT integration

✅ Cloud and PaaS reduce costs and scale data-driven applications

✅ Focus shifts from meter rollout to back-office and revenue analytics

 

Europe's investment in smart meters has begun to open up the market for analytics that benefit both utilities and customers.

Two new reports from GTM Research demonstrate the substantial investment in both advanced metering infrastructure (AMI) and specific customer analytics segments -- the first report analyzes the progress of AMI deployment in Europe, while the second is a comprehensive assessment of analytics use cases, including AI in utility operations, enabled by or interacting with AMI.

The Third Energy Package mandated EU member states to perform a cost-benefit analysis to evaluate the economic viability of deploying smart meters and broader grid modernization costs across member states. Two-thirds of the member states found there was a net positive result, while seven members found negative or inconclusive results.

“The mandate spurred AMI deployment in the EU, but all member states are deploying some AMI. Even without an overall positive cost-benefit outcome, utilities found pockets of customers where there is a positive business case for AMI,” said Paulina Tarrant, research associate at GTM Research and lead author of “Racing to 2020: European Policy, Deployment and Market Share Primer.”

Annual AMI contracting peaked in 2013 -- two years after the mandate -- with 29 million contracted that year. Today, 100 million meters have been contracted overall. As member states reach their respective targets, the AMI market will cool in Europe and spending on analytics and applications will continue to ramp up, aligning with efforts to invest in smarter infrastructure across the sector, Tarrant noted.

Between 2017 and 2021, more than $30 billion will be spent on utility back-office and revenue-assurance analytics in the EU, reflecting the shift toward the digital grid architecture, according to GTM Research’s Grid Edge Customer Utility Analytics Ecosystems: Competitive Analysis, Forecasts and Case Studies.

The report examines the broad landscape of customer analytics showing how AMI interacts with the larger IT/OT environment of a utility.

“The benefits of AMI expand beyond revenue assurance -- in fact, AMI represents the backbone of many customer utility analytics and grid edge solutions,” said Timotej Gavrilovic, author of the Grid Edge Customer Utility Ecosystems report.

Integration is key, according to the report.

“Technology providers are integrating data sets, solutions and systems and partnering with others to provide a one-stop shop serving broad utility needs, increasing efficiencies and reducing costs,” Gavrilovic said. “Cloud-based deployments and platform-as-a-service offerings are becoming commonplace, creating an opportunity for utilities to balance the cost versus performance tradeoff to optimize their analytics systems and applications.”

A diverse array of customer analytics applications is a critical foundation for demonstrating the positive cost-benefit of AMI.

“Advanced analytics and applications are key to ensuring that AMI investments provide a positive return after smart meters are initiated,” said Tarrant. “Improved billing and revenue assurance was not enough everywhere to show customer benefit -- these analytics packages will leverage the distributed network infrastructure, including advanced inverters used with distributed energy resources, and subsequent increased data access, uniting the electricity markets of the EU.”

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A Snapshot of the US Market for Smart Solar Inverters

Smart solar inverters anchor DER communications and control, meeting IEEE 1547 and California Rule 21 for volt/VAR, reactive power, and ride-through, expanding hosting capacity and enabling grid services via secure real-time telemetry and commands.

 

Key Points

Smart solar inverters use IEEE 1547, volt/VAR and reactive power to stabilize circuits and integrate DER safely.

✅ Meet IEEE 1547, Rule 21 ride-through and volt/VAR functions

✅ Support reactive power to manage voltage and hosting capacity

✅ Enable utility communications, telemetry, and grid services

 

Advanced solar inverters could be one of the biggest distributed energy resource communications and control points out there someday. With California now requiring at least early-stage “smart” capabilities from all new solar projects — and a standards road map for next-stage efforts like real-time communications and active controls — this future now has a template.

There are still a lot of unanswered questions about how smart inverters will be used.

That was the consensus at Intersolar this week, where experts discussed the latest developments on the U.S. smart solar inverter front. After years of pilot projects, multi-stakeholder technical working groups, and slow and steady standards development, solar smart inverters are finally starting to hit the market en masse — even if it’s not yet clear just what will be done with them once they’re installed.

“From the technical perspective, the standards are firm,” Roger Salas, distribution engineering manager for Southern California Edison, said. In September of last year, his utility started requiring that all new solar installations come with “Phase 1" advanced inverter functionality, as defined under the state’s Rule 21.

Later this month, it’s going to start requiring “reactive power priority” for these inverters, and in February 2019, it’s going to start requiring that inverters support the communications capabilities described in “Phase 2,” as well as some more advanced “Phase 3” capabilities.

 

Increasing hosting capacity: A win-win for solar and utilities

Each of these phases aligns with a different value proposition for smart inverters. The first phase is largely preventative, aimed at solving the kinds of problems that have forced costly upgrades to how inverters operate in solar-heavy Germany and Hawaii.

The key standard in question in the U.S. is IEEE 1547, which sets the rules for what grid-connected DERs must do to stay safe, such as trip offline when the grid goes down, or avoid overloading local transformers or circuits.

The old version of the standard, however, had a lot of restrictive rules on tripping off during relatively common voltage excursions, which could cause real problems on circuits with a lot of solar dropping off all at once.

Phase 1 implementation of IEEE 1547 is all about removing these barriers, Salas said. “They need to be stable, they need to be connected, they need to be able to support the grid.”

This should increase hosting capacity on circuits that would have otherwise been constrained by these unwelcome behaviors, he said.

 

Reactive power: Where utility and solar imperatives collide

The old versions of IEEE 1547 also didn’t provide rules for how inverters could use one of their more flexible capabilities: the ability to inject or absorb reactive power to mitigate voltage fluctuations, including those that may be caused by the PV itself. The new version opens up this capability, which could allow for an active application of reactive power to further increase hosting capacity, as well as solve other grid edge challenges for utilities.

But where utilities see opportunity, the solar industry sees a threat. Every unit of reactive power comes at the cost of a reduction in the real power output of solar inverters — and almost every solar installation out there is paid based on the real power it produces.

“If you’re tasked to do things that rob your energy sales, that will reduce compensation,” noted Ric O'Connell, executive director of the Oakland, Calif.-based GridLab. “And a lot of systems have third-party owners — the Sunruns, the Teslas — with growing Powerwall fleets — that have contracts, performance guarantees, and they want to get those financed. It’s harder to do that if there’s uncertainty in the future with curtailment."

“That’s the bottleneck right now,” said Daniel Munoz-Alvarez, a GTM Research grid edge analyst. “As we develop markets on the retail end for ...volt/VAR control to be compensated on the grid edge and that is compensated back to the customer, then the customer will be more willing to allow the utility to control their smart inverters or to allow some automation.”

But first, he said, “We need some agreed-upon functions.”

 

The future: Communications, controls and DER integration

The next stage of smart inverter functionality is establishing communications with the utility. After that, utilities will be able use them to monitor key DER data, or issue disconnect and reconnect commands in emergencies, as well as actively orchestrate other utility devices and systems through emerging virtual power plant strategies across their service areas.

This last area is where Salas sees the greatest opportunity to putting mass-market smart solar inverters to use. “If you want to maximize the DERs and what they can do, the need information from the grid. And DERs provide operational and capability information to the utility.”

Inverter makers have already been forced by California to enable the latest IEEE 1547 capabilities into their existing controls systems — but they are clearly embracing the role that their devices can play on the grid as well. Microinverter maker Enphase leveraged its work in Hawaii into a grid services business, seeking to provide data to utilities where they already had a significant number of installations. While Enphase has since scaled back dramatically, its main rival SolarEdge has taken up the same challenge, launching its own grid services arm earlier this summer.

Inverters have been technically capable of doing most of these things for a long time. But utilities and regulators have been waiting for the completion of IEEE 1547 to move forward decisively. Patrick Dalton, senior engineer for Xcel Energy, said his company’s utilities in Colorado and Minnesota are still several years away from mandating advanced inverter capabilities and are waiting for California’s energy transition example in order to choose a path forward.

In the meantime, it’s possible that Xcel's front-of-meter volt/VAR optimization investments in Colorado, including grid edge devices from startup Varentec, could solve many of the issues that have been addressed by smart inverter efforts in Hawaii and California, he noted.

The broader landscape for rolling out smart inverters for solar installations hasn’t changed much, with Hawaii and California still out ahead of the pack, while territories such as Puerto Rico microgrid rules evolve to support resilience. Arizona is the next most important state, with a high penetration of distributed solar, a contentious policy climate surrounding its proper treatment in future years, and a big smart inverter pilot from utility Arizona Public Service to inform stakeholders.

All told, eight separate smart inverter pilots are underway across eight states at present, according to GTM Research: Pacific Gas & Electric and San Diego Gas & Electric in California; APS and Salt River Project in Arizona; Hawaiian Electric in Hawaii; Duke Energy in North Carolina; Con Edison in New York; and a three-state pilot funded by the Department of Energy’s SunShot program and led by the Electric Power Research Institute.

 

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Maryland opens solar-power subscriptions to all

Maryland Community Solar Program enables renters and condo residents to subscribe to offsite solar, earn utility bill discounts, and support projects across BGE, Pepco, Delmarva, and Potomac Edison territories, with low to moderate income participation.

 

Key Points

A pilot allowing residents to subscribe to offsite solar and get bill credits and savings, regardless of home ownership.

✅ 5-10 percent discounts on standard utility rates

✅ Available in BGE, Pepco, Delmarva, Potomac Edison areas

✅ Includes low and moderate income subscriber carve-outs

 

Maryland has launched a pilot program that will allow anyone to power their home with solar panels — even if they are renters or condo-dwellers, or live in the shade of trees.

Solar developers are looking for hundreds of residents to subscribe to six power projects planned across the state, including recently announced sites in Owings Mills and Westminster. Their offers include discounts on standard electric rates.

The developers need a critical mass of customers who are willing to buy the projects’ electricity before they can move forward with plans to install solar panels on about 80 acres. Under state rules, the customer base must include low- and moderate-income residents, many of whom face energy insecurity challenges.

The idea of the community solar program is to tap into the pool of residential customers who don’t want to get their energy from fossil fuels but currently have no way to switch to a cleaner alternative.

That could significantly expand demand for solar projects, said Gary Skulnik, a longtime Maryland solar entrepreneur.

Skulnik is now CEO of Neighborhood Sun, a company recruiting customers for the six projects.

“You’re signing up for a project that won’t exist unless we get enough subscribers,” Skulnik said. “You’re actually getting a new project built.”

It could also stoke simmering conflicts over what sort of land is appropriate for solar development.

The General Assembly authorized the community solar pilot program in 2015. But not-in-my-backyard opposition and concerns about the loss of agricultural land have slowed progress.

Community solar could force more communities to confront those sorts of clashes — and to consider more carefully where solar farms belong.

“We are going to see a lot more solar development in the state,” said Megan Billingsley, assistant director of the Valleys Planning Council in Baltimore County. “One of the things we haven’t seen is any direction or thoughtful planning on where we want to see solar development.”

The General Assembly authorized about 200 megawatts in community solar projects — enough to power about 40,000 households — over three years.

Customers can sign up for projects built within the territory of their electric utility. About half of that solar energy load has been allotted for the region served by Baltimore Gas and Electric Co.

By subscribing to a community solar project, customers won’t actually be getting their electricity from its photovoltaic panels. But their payments will help finance it and, in some cases, complementary battery storage solutions as well.

The Public Service Commission has approved six projects so far: Two in BGE territory, in Owings Mills and near Westminster; one in Pepco territory, in Prince George’s County; two in Delmarva Power and Light territory, in Caroline and Worcester counties; and one in Potomac Edison territory, in Washington County where planning officials have developed proposed recommendations.

More projects are expected to win approval in the next two years.

But none of them can be built unless they catch on with electricity customers. The developers are looking for 2,600 customers statewide.

Skulnik would not say how many customers an individual project needs to get the green light. But he said that the Prince George’s proposal, a 25-acre array atop a Fort Washington landfill is the closest, with about 100 subscribers so far.

The terms of subscription vary by project, but discounts range from 5 percent to 10 percent off utility rates. Customers are asked to commit to the projects for as long as 25 years. (They can break the contracts with advance notice, or if they move to a different utility service area.)

Maryland joins more than a dozen states in advancing community solar projects, as scientists work to improve solar and wind power technology.

Corey Ramsden is an executive for Solar United Neighbors, a nonprofit that promotes the solar industry in eight states and the District of Columbia.

He said potential customers are often confused by the mechanics of subscribing to community solar, or hesitant to commit for years or even decades. The industry is working to answer questions and get people more comfortable with the idea, he said.

But it has been a challenge across the country, including debates over New England grid upgrades, and in Maryland. Advocates for solar say there is broad support for renewable energy generation. The state has set goals to increase green energy use and reduce greenhouse gas emissions.

Still, many Marylanders don’t welcome the reality when a project attempts to move in.

Rural land is often the most desirable for solar developers, because it requires the least effort to prepare for an array of panels. But community groups in those areas have asked whether land historically used for farming is right for a more industrial use.

“People are very much in favor of going for a lot more renewables, for whatever reason,” said Dru Schmidt-Perkins, the former president of the land conservation group 1,000 Friends of Maryland. “That support comes to a screeching halt when land that is perceived to be valuable for other things, whether a historic view­shed or farming, suddenly becomes a target of a location for this new project.”

Such concerns have at least temporarily stalled the momentum for solar across the state. Anne Arundel County had at least five small community solar projects in the pipeline in December when officials decided to pause development for eight months. Baltimore County officials imposed a four-month moratorium on solar development before passing an ordinance last year to limit the size and number of solar farms.

Billingsley said the Valley Plannings Council, which advocates for historic and rural areas in western Baltimore County, is frustrated that there hasn’t been more discussion about which areas the county should target for solar development — and which it shouldn’t.

She said she fears that pressure to expand solar farms across rural lands is only going to grow as community solar projects launch, and as lawmakers in Annapolis talk about more policies to promote investment in renewable energy.

Schmidt-Perkins called community solar “an amazing program” for those who would install solar panels on their roofs if they could. But she said its launch heightens the importance of discussions about a broader solar strategy.

“Most communities are caught a little flat-footed on this and are somewhat at the mercy of an industry that’s chomping at the bit,” she said. “It’s time for Maryland to say, ‘Okay, let’s come up with our plan so that we know how much solar can we really generate in this state on lands that are not conflict-based.’”

 

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Federal government spends $11.8M for smart grid technology in Sault Ste. Marie

Sault Ste. Marie Smart Grid Investment upgrades PUC Distribution infrastructure with federal funding, clean energy tech, outage reduction, customer insights, and reliability gains, creating 140 jobs and attracting industry to a resilient, efficient grid.

 

Key Points

A federally funded PUC Distribution project to modernize the citywide grid, cut outages, boost efficiency, and create jobs.

✅ $11.8M federal funding to PUC Distribution

✅ Citywide smart grid cuts outages and energy loss

✅ 140 jobs; attracts clean tech and industry

 

PUC Distribution Inc. in Sault Ste. Marie is receiving $11.8 million from the federal government to invest in infrastructure, as utilities nationwide have faced pandemic-related losses that underscore the need for resilient systems.

The MP for the riding, Terry Sheehan, made the announcement on Monday.

The money will go to the utility's smart grid project, where technologies like a centralized SCADA system can enhance situational awareness and control.

"This smart grid project offers a glimpse into our clean energy future and represents a new wave of economic activity for the region," Sheehan said.

"Along with job creation, new industries will be attracted to a modern grid, supported by stable electricity pricing that helps competitiveness, all while helping the environment."

His office says the investment will allow the utility to reduce outages, provide more information to customers to help make smarter electricity use choices, aligned with Ontario's energy-efficiency programs that encourage conservation, and offer more services.

"This is an innovative project that makes Sault Ste. Marie a leader," mayor Christian Provenzano said.

"We will be the first city in our country to implement a community-wide smart grid. Once it is complete, the smart grid will make our energy infrastructure more reliable, reduce energy loss and lead to a more innovative economy for our community."

The project will also create 140 new jobs.

"As a community-focused utility, we are always looking for innovative ways to help our customers save money amid concerns about hydro disconnections during winter, and reduce their carbon footprint," Rob Brewster, president and CEO of PUC Distribution said.

"The investment the government has made in our community will not only help modernize our city's electrical distribution system [as] once the project is complete, Sault Ste. Marie will have access to an electricity grid that can handle the growing demands of a city in the 21st century."

 

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Ontario looks to build on electricity deal with Quebec

Ontario-Quebec Electricity Deal explores hydro imports, terawatt hours, electricity costs, greenhouse gas cuts, and baseload impacts, amid debates on Pickering nuclear operations and competitive procurement in Ontario's long-term energy planning.

 

Key Points

A proposed hydro import deal from Quebec, balancing costs, emissions, and reliability for Ontario electricity customers.

✅ Draft 20-year, 8 TWh offer reported by La Presse disputed

✅ Ontario seeks lower costs and GHG cuts versus alternatives

✅ Not a baseload replacement; Pickering closure not planned

 

Ontario is negotiating a possible energy swap agreement to buy electricity from Quebec, but the government is disputing a published report that it is preparing to sign a deal for enough electricity to power a city the size of Ottawa.

La Presse reported Tuesday that it obtained a copy of a draft, 20-year deal that says Ontario would buy eight terawatt hours a year from Quebec – about 6 per cent of Ontario’s consumption – whether the electricity is consumed or not.

Ontario Energy Minister Glenn Thibeault’s office said the province is in discussions to build on an agreement signed last year for Ontario to import up to two terawatt hours of electricity a year from Quebec.

 

But his office released a letter dated late last month to his Quebec counterpart, in which Mr. Thibeault said the offer extended in June was unacceptable because it would increase the average residential electricity bill by $30 a year.

“I am hopeful that your continued support and efforts will help to further discussions between our jurisdictions that could lead to an agreement that is in the best interest of both Ontario and Quebec,” Mr. Thibeault wrote July 27 to Pierre Arcand.

Ontario would prepare a “term sheet” for the next stage of discussions ahead of the two ministers meeting at the Energy and Mines Ministers Conference later this month in New Brunswick, Mr. Thibeault wrote.

Any future agreements with Quebec will have to provide a reduction in Ontario electricity rates compared with other alternatives and demonstrate measurable reductions in greenhouse gas emissions, he wrote.

Progressive Conservative Leader Patrick Brown said Ontario doesn’t need eight terawatt hours of additional power and suggested it means the Liberal government is considering closing power facilities such as the Pickering nuclear plant early.

A senior Energy Ministry official said that is not on the table. The government has said it intends to keep operating two units at Pickering until 2022, and the other four units until 2024.

Even if the Quebec offer had been accepted, the energy official said, that power wouldn’t have replaced any of Ontario’s baseload power because it couldn’t have been counted on 24 hours a day, 365 days a year.

The Society of Energy Professionals said Mr. Thibeault was right to reject the deal, but called on him to release the Long-Term Energy Plan – which was supposed to be out this spring – before continuing negotiations.

Some commentators have argued for broader reforms to address Ontario's hydro system challenges, urging policymakers to review all options as negotiations proceed.

The Ontario Energy Association said the reported deal would run counter to the government’s stated energy objectives amid concerns over electricity prices in the province.

“Ontarians will not get the benefit of competition to ensure it is the best of all possible options for the province, and companies who have invested in Ontario and have employees here will not get the opportunity to provide alternatives,” president and chief executive Vince Brescia said in a statement. “Competitive processes should be used for any new significant system capacity in Ontario.”

The Association of Power Producers of Ontario said it is concerned the government is even considering deals that would “threaten to undercut a competitive marketplace and long-term planning.”

“Ontario already has a surplus of energy, so it’s very difficult to see how this deal or any other sole-source deal with Quebec could benefit the province and its ratepayers,” association president and CEO David Butters said in a statement.

The Ontario Waterpower Association also said such a deal with Quebec would “present a significant challenge to continued investment in waterpower in Ontario.”

 

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Four Major Types of Substation Integration Service Providers Account for More than $1 Billion in Annual Revenues

Substation Automation Services help electric utilities modernize through integration, EPC engineering, protective relaying, communications and security, with CAPEX and OPEX insights and a growing global market for third-party providers worldwide rapidly.

 

Key Points

Engineering, integration, and EPC support modernizing utility substations with protection, control, and secure communications

✅ Third-party engineering, EPC, and OEM services for utilities

✅ Integration of multi-vendor devices and platforms

✅ Focus on relays, communications, security, CAPEX-OPEX

 

The Newton-Evans Research Company has released additional findings from its newly published four volume research series entitled: The World Market for Substation Automation and Integration Programs in Electric Utilities: 2017-2020.

This report series has observed four major types of professional third-party service providers that assist electric utilities with substation modernization. These firms range from (1) smaller local or regional engineering consultancies with substation engineering resources to (2) major global participants in EPC work, to (3) the engineering services units of manufacturers of substation devices and platforms, to (4) substation integration specialist firms that source and integrate devices from multiple manufacturers for utility and industrial clients, and often provide substation automation training to support implementation.

2016 Global Share Estimates for Professional Services Providers of Electric Power Substation Integration and Automation Activities

The North American market report (Volume One) includes survey participation from 65 large and midsize US and Canadian electric utilities while the international market report (Volume Two) includes survey participation from 32 unique utilities in 20 countries around the world. In addition to the baseline survey questions, the report includes 2017 substation survey findings on four additional specific topics: communications issues; protective relaying trends; security topics and the CAPEX/OPEX outlook for substation modernization.

Volume Three is the detailed market synopsis and global outlook for substation automation and integration:

Section One of the report provides top-level views of substation modernization, automation & integration and the emerging digital grid landscape, and a narrative market synopsis.

Section Two provides mid-year 2017 estimates of population, electric power generation capacity, transmission substations, including the 2 GW UK substation commissioning as a benchmark, and primary MV distribution substations for more than 120 countries in eight world regions. Information on substation related expenditures and spending for protection and control for each major world region and several major countries is also provided.

Section Three provides information on NGO funding resources for substation modernization among developing nations.

Section Four of this report volume includes North American market share estimates for 2016 shipments of many substation automation-related devices and equipment, such as trends in the digital relay market for utilities.

The Supplier Profiles report (Volume Four) provides descriptive information on the substation modernization offerings of more than 90 product and services companies, covering leading players in the transformer market as well.

 

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After rising for 100 years, electricity demand is flat. Utilities are freaking out.

US Electricity Demand Stagnation reflects decoupling from GDP as TVA's IRP revises outlook, with energy efficiency, distributed generation, renewables, and cheap natural gas undercutting coal, reshaping utility business models and accelerating grid modernization.

 

Key Points

US electricity demand stagnation is flat load growth driven by efficiency, DG, and decoupling from GDP.

✅ Flat sales pressure IOU profits and legacy baseload investments.

✅ Efficiency and rooftop solar reduce load growth and capacity needs.

✅ Utilities must pivot to services, DER orchestration, and grid software.

 

The US electricity sector is in a period of unprecedented change and turmoil, with emerging utility trends reshaping strategies across the industry today. Renewable energy prices are falling like crazy. Natural gas production continues its extraordinary surge. Coal, the golden child of the current administration, is headed down the tubes.

In all that bedlam, it’s easy to lose sight of an equally important (if less sexy) trend: Demand for electricity is stagnant.

Thanks to a combination of greater energy efficiency, outsourcing of heavy industry, and customers generating their own power on site, demand for utility power has been flat for 10 years, with COVID-19 electricity demand underscoring recent variability and long-run stagnation, and most forecasts expect it to stay that way. The die was cast around 1998, when GDP growth and electricity demand growth became “decoupled”:


 

This historic shift has wreaked havoc in the utility industry in ways large and small, visible and obscure. Some of that havoc is high-profile and headline-making, as in the recent requests from utilities (and attempts by the Trump administration) to bail out large coal and nuclear plants amid coal and nuclear industry disruptions affecting power markets and reliability.

Some of it, however, is unfolding in more obscure quarters. A great example recently popped up in Tennessee, where one utility is finding its 20-year forecasts rendered archaic almost as soon as they are released.

 

Falling demand has TVA moving up its planning process

Every five years, the Tennessee Valley Authority (TVA) — the federally owned regional planning agency that, among other things, supplies electricity to Tennessee and parts of surrounding states — develops an Integrated Resource Plan (IRP) meant to assess what it requires to meet customer needs for the next 20 years.

The last IRP, completed in 2015, anticipated that there would be no need for major new investment in baseload (coal, nuclear, and hydro) power plants; it foresaw that energy efficiency and distributed (customer-owned) energy generation would hold down demand.

Even so, TVA underestimated. Just three years later, the Times Free Press reports, “TVA now expects to sell 13 percent less power in 2027 than it did two decades earlier — the first sustained reversal in the growth of electricity usage in the 85-year history of TVA.”

TVA will sell less electricity in 10 years than it did 10 years ago. That is bonkers.

This startling shift in prospects has prompted the company to accelerate its schedule. It will now develop its next IRP a year early, in 2019.

Think for a moment about why a big utility like TVA (serving 9 million customers in seven states, with more than $11 billion in revenue) sets out to plan 20 years ahead. It is investing in extremely large and capital-intensive infrastructure like power plants and transmission lines, which cost billions of dollars and last for decades. These are not decisions to make lightly; the utility wants to be sure that they will still be needed, and will still pay off, for many years to come.

Now think for a moment about what it means for the electricity sector to be changing so fast that TVA’s projections are out of date three years after its last IRP, so much so that it needs to plunge back into the multimillion-dollar, year-long process of developing a new plan.

TVA wanted a plan for 20 years; the plan lasted three.

 

The utility business model is headed for a reckoning

TVA, as a government-owned, fully regulated utility, has only the goals of “low cost, informed risk, environmental responsibility, reliability, diversity of power and flexibility to meet changing market conditions,” as its planning manager told the Times Free Press. (Yes, that’s already a lot of goals!)

But investor-owned utilities (IOUs), which administer electricity for well over half of Americans, face another imperative: to make money for investors. They can’t make money selling electricity; monopoly regulations forbid it, raising questions about utility revenue models as marginal energy costs fall. Instead, they make money by earning a rate of return on investments in electrical power plants and infrastructure.

The problem is, with demand stagnant, there’s not much need for new hardware. And a drop in investment means a drop in profit. Unable to continue the steady growth that their investors have always counted on, IOUs are treading water, watching as revenues dry up

Utilities have been frantically adjusting to this new normal. The generation utilities that sell into wholesale electricity markets (also under pressure from falling power prices; thanks to natural gas and renewables, wholesale power prices are down 70 percent from 2007) have reacted by cutting costs and merging. The regulated utilities that administer local distribution grids have responded by increasing investments in those grids, including efforts to improve electricity reliability and resilience at lower cost.

But these are temporary, limited responses, not enough to stay in business in the face of long-term decline in demand. Ultimately, deeper reforms will be necessary.

As I have explained at length, the US utility sector was built around the presumption of perpetual growth. Utilities were envisioned as entities that would build the electricity infrastructure to safely and affordably meet ever-rising demand, which was seen as a fixed, external factor, outside utility control.

But demand is no longer rising. What the US needs now are utilities that can manage and accelerate that decline in demand, increasing efficiency as they shift to cleaner generation. The new electricity paradigm is to match flexible, diverse, low-carbon supply with (increasingly controllable) demand, through sophisticated real-time sensing and software.

That’s simply a different model than current utilities are designed for. To adapt, the utility business model must change. Utilities need newly defined responsibilities and new ways to make money, through services rather than new hardware. That kind of reform will require regulators, politicians, and risky experiments. Very few states — New York, California, Massachusetts, a few others — have consciously set off down that path.

 

Flat or declining demand is going to force the issue

Even if natural gas and renewables weren’t roiling the sector, the end of demand growth would eventually force utility reform.

To be clear: For both economic and environmental reasons, it is good that US power demand has decoupled from GDP growth. As long as we’re getting the energy services we need, we want overall demand to decline. It saves money, reduces pollution, and avoids the need for expensive infrastructure.

But the way we’ve set up utilities, they must fight that trend. Every time they are forced to invest in energy efficiency or make some allowance for distributed generation (and they must always be forced), demand for their product declines, and with it their justification to make new investments.

Only when the utility model fundamentally changes — when utilities begin to see themselves primarily as architects and managers of high-efficiency, low-emissions, multidirectional electricity systems rather than just investors in infrastructure growth — can utilities turn in earnest to the kind planning they need to be doing.

In a climate-aligned world, utilities would view the decoupling of power demand from GDP growth as cause for celebration, a sign of success. They would throw themselves into accelerating the trend.

Instead, utilities find themselves constantly surprised, caught flat-footed again and again by a trend they desperately want to believe is temporary. Unless we can collectively reorient utilities to pursue rather than fear current trends in electricity, they are headed for a grim reckoning.

 

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Whether you would prefer Live Online or In-Person instruction, our electrical training courses can be tailored to meet your company's specific requirements and delivered to your employees in one location or at various locations.