EU Smart Meters Spur Growth in the Customer Analytics Market


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EU Smart Meter Analytics integrates AMI data with grid edge platforms, enabling back-office efficiency, revenue assurance, and customer insights via cloud and PaaS solutions, while system integration cuts costs and improves utility performance.

 

Key Points

EU smart meter analytics uses AMI data and cloud to improve utility performance, revenue assurance, and outcomes.

✅ AMI underpins grid edge analytics and utility IT/OT integration

✅ Cloud and PaaS reduce costs and scale data-driven applications

✅ Focus shifts from meter rollout to back-office and revenue analytics

 

Europe's investment in smart meters has begun to open up the market for analytics that benefit both utilities and customers.

Two new reports from GTM Research demonstrate the substantial investment in both advanced metering infrastructure (AMI) and specific customer analytics segments -- the first report analyzes the progress of AMI deployment in Europe, while the second is a comprehensive assessment of analytics use cases, including AI in utility operations, enabled by or interacting with AMI.

The Third Energy Package mandated EU member states to perform a cost-benefit analysis to evaluate the economic viability of deploying smart meters and broader grid modernization costs across member states. Two-thirds of the member states found there was a net positive result, while seven members found negative or inconclusive results.

“The mandate spurred AMI deployment in the EU, but all member states are deploying some AMI. Even without an overall positive cost-benefit outcome, utilities found pockets of customers where there is a positive business case for AMI,” said Paulina Tarrant, research associate at GTM Research and lead author of “Racing to 2020: European Policy, Deployment and Market Share Primer.”

Annual AMI contracting peaked in 2013 -- two years after the mandate -- with 29 million contracted that year. Today, 100 million meters have been contracted overall. As member states reach their respective targets, the AMI market will cool in Europe and spending on analytics and applications will continue to ramp up, aligning with efforts to invest in smarter infrastructure across the sector, Tarrant noted.

Between 2017 and 2021, more than $30 billion will be spent on utility back-office and revenue-assurance analytics in the EU, reflecting the shift toward the digital grid architecture, according to GTM Research’s Grid Edge Customer Utility Analytics Ecosystems: Competitive Analysis, Forecasts and Case Studies.

The report examines the broad landscape of customer analytics showing how AMI interacts with the larger IT/OT environment of a utility.

“The benefits of AMI expand beyond revenue assurance -- in fact, AMI represents the backbone of many customer utility analytics and grid edge solutions,” said Timotej Gavrilovic, author of the Grid Edge Customer Utility Ecosystems report.

Integration is key, according to the report.

“Technology providers are integrating data sets, solutions and systems and partnering with others to provide a one-stop shop serving broad utility needs, increasing efficiencies and reducing costs,” Gavrilovic said. “Cloud-based deployments and platform-as-a-service offerings are becoming commonplace, creating an opportunity for utilities to balance the cost versus performance tradeoff to optimize their analytics systems and applications.”

A diverse array of customer analytics applications is a critical foundation for demonstrating the positive cost-benefit of AMI.

“Advanced analytics and applications are key to ensuring that AMI investments provide a positive return after smart meters are initiated,” said Tarrant. “Improved billing and revenue assurance was not enough everywhere to show customer benefit -- these analytics packages will leverage the distributed network infrastructure, including advanced inverters used with distributed energy resources, and subsequent increased data access, uniting the electricity markets of the EU.”

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Electricity sales in the U.S. actually dropped over the past 7 years

US Electricity Sales Decline amid population growth and GDP gains, as DOE links reduced per capita consumption to energy efficiency, warmer winters, appliances, and bulbs, while hotter summers and rising AC demand may offset savings.

 

Key Points

US electricity sales fell 3% since 2010 despite population and GDP growth, driven by efficiency gains and warmer winters.

✅ DOE links drops to efficiency and warmer winters

✅ Per capita residential use fell about 7% since 2010

✅ Rising AC demand may offset winter heating savings

 

Since 2010, the United States has grown by 17 million people, and the gross domestic product (GDP) has increased by $3.6 trillion. Yet in that same time span, electricity sales in the United States actually declined by 3%, according to data released by the U.S. Department of Energy (DOE), even as electricity prices rose at a 41-year pace nationwide.

The U.S. decline in electricity sales is remarkable given that the U.S. population increased by 5.8% in that same time span. This means that per capita electricity use fell even more than that; indeed, the Department of Energy pegs residential electricity sales per capita as having declined by 7%, even as inflation-adjusted residential bills rose 5% in 2022 nationwide.

There are likely multiple reasons for this decline in electricity sales. Department of Energy analysts suggest that, at least in part, it is due to increased adoption of energy-efficient appliances and bulbs, like compact fluorescents. Indeed, the DOE notes that there is a correlation between consumer spending on “energy efficiency” and a reduction in per capita electricity sales, while utilities invest more in delivery infrastructure to modernize the grid.

Yet the DOE also notes that states with a greater increase in warm weather days had a corresponding decrease in electricity sales, as milder weather can reduce power demand across years. In southern states, the effect was most dramatic: for instance, from 2010 to 2016, Florida had a 56% decrease in cold weather days that would require heating and as a result, saw a 9% decrease in per capita electricity sales.

The moral is that warm winters save on electricity. But if global temperatures continue to rise, and summers become hotter, too, this decrease in winter heating spending may be offset by the increased need to run air conditioning in the summer, and given how electricity and natural gas prices interact, overall energy costs could shift. Indeed, it takes far more energy to cool a room than it does to heat it, for reasons related to the basic laws of thermodynamics. 

 

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Canada could be electric, connected and clean — if it chooses

Canada Clean Energy Transition accelerates via carbon pricing, renewables, EV incentives, energy efficiency upgrades, smart grids, interprovincial transmission, and innovation in hydro, wind, solar, and storage to cut emissions and power sustainable growth.

 

Key Points

Canada Clean Energy Transition is a shift to renewables, EVs and efficiency powered by smart policy and innovation.

✅ Carbon pricing and EV incentives accelerate adoption

✅ Grid upgrades, storage, and transmission expand renewables

✅ Industry efficiency and smart tech cut energy waste

 

So, how do we get there?

We're already on our way.

The final weeks of 2016 delivered some progress, as Prime Minister Justin Trudeau and premiers of 11 of the 13 provinces and territories negotiated a new national climate plan. The deal is a game changer. It marks the moment that Canada stopped arguing about whether to tackle climate change and started figuring out how we're going to get there.

We can each be part of the solution by reducing the amount of energy we use, making sure our homes and workplaces are well insulated and choosing energy efficient appliances. When the time comes to upgrade our cars, washing machines and refrigerators, we can take advantage of rebates that cut the cost of electric models. In our homes, we can install smart technology — like automated thermostats — to cut down on energy waste and reduce power bills.

Even industries that use a lot of energy, like mining and manufacturing, could become leaders in sustainability. It would mean investing in energy saving technology, making their operations more efficient and running conveyor belts, robots and other equipment off locally produced renewable electricity.

Meanwhile, laboratories and factories in Ontario, Quebec and British Columbia are making breakthroughs in areas like energy storage, while renewable energy growth in the Prairie Provinces gathers momentum, which will make it possible to access clean power even when the sun isn't shining and the wind isn't blowing.

Liberal leader Justin Trudeau holds a copy of his environmental platform after announcing details of it at Jericho Beach Park in Vancouver, B.C., on Monday June 29, 2015. (Darryl Dyck/Canadian Press)

The scale and speed of Canada's transition to clean energy depends on provincial and federal policies that do things like tax carbon pollution, build interprovincial electricity transmission lines, invest in renewable energy and grid modernization projects that strengthen the system, and increase incentives for electric vehicles. 

Of course, even the best policies won't produce lasting results unless Canadians fight for them and take ownership for our role in the energy transition. Global momentum toward clean energy may be "irreversible," as former U.S. President Barack Obama recently wrote in the journal Science — but it's up to us whether Canada catches that wave or misses out.

Fortunately, clean energy has always been part of Canada's DNA.

We can learn from the past

In remote corners of the newly minted Dominion of Canada, rushing rivers turned the waterwheels that powered the lumber mills that built the places we inhabit today. The first electric lights were switched on in Winnipeg shortly after Confederation. By the turn of the 20th century, hydro power was lighting up towns and cities from coast to coast.  

Our country is home to some of the world's best clean energy resources, and experts note that zero-emissions electricity by 2035 is possible given our strengths, and fully two-thirds of our power is generated from renewable sources like hydro, wind and solar.

Looking to our heritage, we can make clean growth the next chapter in Canada's history

Recent commitments to phase out coal and invest in clean energy infrastructure mean the share of renewable power in Canada's energy mix is poised to grow. The global shift from fossil fuels to clean energy is opening up huge opportunities and Canada's opportunity in the global electricity market is growing as the country has the expertise to deliver solutions around the world.

Looking to our heritage, we can make clean growth the next chapter in Canada's history — building a nation that's electric, connected and on a practical, profitable path to 2035 zero-emission power for households and industry, stronger than ever.

 

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After rising for 100 years, electricity demand is flat. Utilities are freaking out.

US Electricity Demand Stagnation reflects decoupling from GDP as TVA's IRP revises outlook, with energy efficiency, distributed generation, renewables, and cheap natural gas undercutting coal, reshaping utility business models and accelerating grid modernization.

 

Key Points

US electricity demand stagnation is flat load growth driven by efficiency, DG, and decoupling from GDP.

✅ Flat sales pressure IOU profits and legacy baseload investments.

✅ Efficiency and rooftop solar reduce load growth and capacity needs.

✅ Utilities must pivot to services, DER orchestration, and grid software.

 

The US electricity sector is in a period of unprecedented change and turmoil, with emerging utility trends reshaping strategies across the industry today. Renewable energy prices are falling like crazy. Natural gas production continues its extraordinary surge. Coal, the golden child of the current administration, is headed down the tubes.

In all that bedlam, it’s easy to lose sight of an equally important (if less sexy) trend: Demand for electricity is stagnant.

Thanks to a combination of greater energy efficiency, outsourcing of heavy industry, and customers generating their own power on site, demand for utility power has been flat for 10 years, with COVID-19 electricity demand underscoring recent variability and long-run stagnation, and most forecasts expect it to stay that way. The die was cast around 1998, when GDP growth and electricity demand growth became “decoupled”:


 

This historic shift has wreaked havoc in the utility industry in ways large and small, visible and obscure. Some of that havoc is high-profile and headline-making, as in the recent requests from utilities (and attempts by the Trump administration) to bail out large coal and nuclear plants amid coal and nuclear industry disruptions affecting power markets and reliability.

Some of it, however, is unfolding in more obscure quarters. A great example recently popped up in Tennessee, where one utility is finding its 20-year forecasts rendered archaic almost as soon as they are released.

 

Falling demand has TVA moving up its planning process

Every five years, the Tennessee Valley Authority (TVA) — the federally owned regional planning agency that, among other things, supplies electricity to Tennessee and parts of surrounding states — develops an Integrated Resource Plan (IRP) meant to assess what it requires to meet customer needs for the next 20 years.

The last IRP, completed in 2015, anticipated that there would be no need for major new investment in baseload (coal, nuclear, and hydro) power plants; it foresaw that energy efficiency and distributed (customer-owned) energy generation would hold down demand.

Even so, TVA underestimated. Just three years later, the Times Free Press reports, “TVA now expects to sell 13 percent less power in 2027 than it did two decades earlier — the first sustained reversal in the growth of electricity usage in the 85-year history of TVA.”

TVA will sell less electricity in 10 years than it did 10 years ago. That is bonkers.

This startling shift in prospects has prompted the company to accelerate its schedule. It will now develop its next IRP a year early, in 2019.

Think for a moment about why a big utility like TVA (serving 9 million customers in seven states, with more than $11 billion in revenue) sets out to plan 20 years ahead. It is investing in extremely large and capital-intensive infrastructure like power plants and transmission lines, which cost billions of dollars and last for decades. These are not decisions to make lightly; the utility wants to be sure that they will still be needed, and will still pay off, for many years to come.

Now think for a moment about what it means for the electricity sector to be changing so fast that TVA’s projections are out of date three years after its last IRP, so much so that it needs to plunge back into the multimillion-dollar, year-long process of developing a new plan.

TVA wanted a plan for 20 years; the plan lasted three.

 

The utility business model is headed for a reckoning

TVA, as a government-owned, fully regulated utility, has only the goals of “low cost, informed risk, environmental responsibility, reliability, diversity of power and flexibility to meet changing market conditions,” as its planning manager told the Times Free Press. (Yes, that’s already a lot of goals!)

But investor-owned utilities (IOUs), which administer electricity for well over half of Americans, face another imperative: to make money for investors. They can’t make money selling electricity; monopoly regulations forbid it, raising questions about utility revenue models as marginal energy costs fall. Instead, they make money by earning a rate of return on investments in electrical power plants and infrastructure.

The problem is, with demand stagnant, there’s not much need for new hardware. And a drop in investment means a drop in profit. Unable to continue the steady growth that their investors have always counted on, IOUs are treading water, watching as revenues dry up

Utilities have been frantically adjusting to this new normal. The generation utilities that sell into wholesale electricity markets (also under pressure from falling power prices; thanks to natural gas and renewables, wholesale power prices are down 70 percent from 2007) have reacted by cutting costs and merging. The regulated utilities that administer local distribution grids have responded by increasing investments in those grids, including efforts to improve electricity reliability and resilience at lower cost.

But these are temporary, limited responses, not enough to stay in business in the face of long-term decline in demand. Ultimately, deeper reforms will be necessary.

As I have explained at length, the US utility sector was built around the presumption of perpetual growth. Utilities were envisioned as entities that would build the electricity infrastructure to safely and affordably meet ever-rising demand, which was seen as a fixed, external factor, outside utility control.

But demand is no longer rising. What the US needs now are utilities that can manage and accelerate that decline in demand, increasing efficiency as they shift to cleaner generation. The new electricity paradigm is to match flexible, diverse, low-carbon supply with (increasingly controllable) demand, through sophisticated real-time sensing and software.

That’s simply a different model than current utilities are designed for. To adapt, the utility business model must change. Utilities need newly defined responsibilities and new ways to make money, through services rather than new hardware. That kind of reform will require regulators, politicians, and risky experiments. Very few states — New York, California, Massachusetts, a few others — have consciously set off down that path.

 

Flat or declining demand is going to force the issue

Even if natural gas and renewables weren’t roiling the sector, the end of demand growth would eventually force utility reform.

To be clear: For both economic and environmental reasons, it is good that US power demand has decoupled from GDP growth. As long as we’re getting the energy services we need, we want overall demand to decline. It saves money, reduces pollution, and avoids the need for expensive infrastructure.

But the way we’ve set up utilities, they must fight that trend. Every time they are forced to invest in energy efficiency or make some allowance for distributed generation (and they must always be forced), demand for their product declines, and with it their justification to make new investments.

Only when the utility model fundamentally changes — when utilities begin to see themselves primarily as architects and managers of high-efficiency, low-emissions, multidirectional electricity systems rather than just investors in infrastructure growth — can utilities turn in earnest to the kind planning they need to be doing.

In a climate-aligned world, utilities would view the decoupling of power demand from GDP growth as cause for celebration, a sign of success. They would throw themselves into accelerating the trend.

Instead, utilities find themselves constantly surprised, caught flat-footed again and again by a trend they desperately want to believe is temporary. Unless we can collectively reorient utilities to pursue rather than fear current trends in electricity, they are headed for a grim reckoning.

 

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Energy Efficiency and Demand Response Can Nearly Level Southeast Electricity Demand for More than a Decade

Southeast Electricity Demand Forecast examines how energy efficiency, photovoltaics, electric vehicles, heat pumps, and demand response shape grid needs, stabilize load through 2030, shift peaks, and inform utility planning across the region.

 

Key Points

An outlook of load shaped by efficiency, solar, EVs, with demand response keeping usage steady through 2030.

✅ Stabilizes regional demand through 2030 under accelerated adoption

✅ Energy efficiency and demand response are primary levers

✅ EVs and heat pumps drive growth post 2030; shift winter peaks

 

Electricity markets in the Southeast are facing many changes on the customer side of the meter. In a new report released today, we look at how energy efficiency, photovoltaics (solar electricity), electric vehicles, heat pumps, and demand response (shifting loads from periods of high demand) might affect electricity needs in the Southeast.

We find that if all of these resources are pursued on an accelerated basis, electricity demand in the region can be stabilized until about 2030.

After that, demand will likely grow in the following decade because of increased market penetration of electric vehicles and heat pumps, but energy planners will have time to deal with this growth if these projections are borne out. We also find that energy efficiency and demand response can be vital for managing electricity supply and demand in the region and that these resources can help contain energy demand growth, reducing the impact of expensive new generation on consumer wallets.

 

National trends

This is the second ACEEE report looking at regional electricity demand. In 2016, we published a study on electricity consumption in New England, finding an even more pronounced effect. For New England, with even more aggressive pursuit of energy efficiency and these other resources, consumption was projected to decline through about 2030, before rebounding in the following decade.

These regional trends fit into a broader national pattern. In the United States, electricity consumption has been characterized by flat electricity demand for the past decade. Increased energy efficiency efforts have contributed to this lack of consumption growth, even as the US economy has grown since the Great Recession. Recently, the US Energy Information Administration (EIA – a branch of the US Department of Energy) released data on US electricity consumption in 2016, finding that 2016 consumption was 0.3% below 2015 consumption, and other analysts reported a 1% slide in 2023 on milder weather.

 

Five scenarios for the Southeast

ACEEE’s new study focuses on the Southeast because it is very different from New England, with warmer weather, more economic growth, and less-aggressive energy efficiency and distributed energy policies than the Northeast. For the Southeast, we examined five scenarios: a business-as-usual scenario; two alternative scenarios with progressively higher levels of energy efficiency, photovoltaics informed by a solar strategy for the South that is emerging regionally, electric vehicles, heat pumps, and demand response; and two scenarios combining high numbers of electric vehicles and heat pumps with more modest levels of the other resources. This figure presents electricity demand for each of these scenarios:

Over the 2016-2040 period, we project that average annual growth will range from 0.1% to 1.0%, depending on the scenario, much slower than historic growth in the region. Energy efficiency is generally the biggest contributor to changes in projected 2040 electricity consumption relative to the business-as-usual scenario, as shown in the figure below, which presents our accelerated scenario that is based on levels of energy efficiency and other resources now targeted by leading states and utilities in the Southeast.

To date, Entergy Arkansas has achieved the annual efficiency savings as a percent of sales shown in the accelerated scenario and Progress Energy (a division of Duke Energy) has nearly achieved those savings in both North and South Carolina. Sixteen states outside the Southeast have also achieved these savings statewide.

The efficiency savings shown in the aggressive scenario have been proposed by the Arkansas PSC. This level of savings has already been achieved by Arizona as well as six other states. Likewise, the demand response savings we model have been achieved by more than 10 utilities, including four in the Southeast. The levels of photovoltaic, electric vehicle, and heat pump penetration are more speculative and are subject to significant uncertainty.

We also examined trends in summer and winter peak demand. Most utilities in the Southeast have historically had peak demand in the summer, often seeing heatwave-driven surges that stress operations across the Eastern U.S., but our analysis shows that winter peaks will be more likely in the region as photovoltaics and demand response reduce summer peaks and heat pumps increase winter peaks.

 

Why it’s vital to plan broadly

Our analysis illustrates the importance of incorporating energy efficiency, demand response, and photovoltaics into utility planning forecasts as utility trends to watch continue to evolve. Failing to include these resources leads to much higher forecasts, resulting in excess utility system investments, unnecessarily increasing customer electricity rates. Our analysis also illustrates the importance of including electric vehicles and heat pumps in long-term forecasts. While these technologies will have moderate impacts over the next 10 years, they could become increasingly important in the long run.

We are entering a dynamic period of substantial uncertainty for long-term electricity sales and system peaks, highlighted by COVID-19 demand shifts that upended typical patterns. We need to carefully observe and analyze developments in energy efficiency, photovoltaics, electric vehicles, heat pumps, and demand response over the next few years. As these technologies advance, we can create policies to reduce energy bills, system costs, and harmful emissions, drawing on grid reliability strategies tested in Texas, while growing the Southeast’s economy. Resource planners should be sure to incorporate these emerging trends and policies into their long-term forecasts and planning.

 

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Symantec Proves Russian

Dragonfly energy sector cyberattacks target ICS and SCADA across critical infrastructure, including the power grid and nuclear facilities, using spearphishing, watering-hole sites, supply-chain compromises, malware, and VPN exploits to gain operational access.

 

Key Points

Dragonfly APT campaigns target energy firms and ICS to gain grid access, risking manipulation and service disruption.

✅ Breaches leveraged spearphishing, watering-hole sites, and supply chains.

✅ Targeted ICS, SCADA, VPNs to pivot into operational networks.

✅ Aimed to enable power grid manipulation and potential outages.

 

An October, 2017 report by researchers at Symantec Corp., cited by the U.S. government, has linked recent US power grid cyber attacks to a group of hackers it had code-named "Dragonfly", and said it found evidence critical infrastructure facilities in Turkey and Switzerland also had been breached.

The Symantec researchers said an earlier wave of attacks by the same group starting in 2011 was used to gather intelligence on companies and their operational systems. The hackers then used that information for a more advanced wave of attacks targeting industrial control systems that, if disabled, leave millions without power or water.

U.S. intelligence officials have long been concerned about the security of the country’s electrical grid. The recent attacks, condemned by the U.S. government, striking almost simultaneously at multiple locations, are testing the government’s ability to coordinate an effective response among several private utilities, state and local officials, and industry regulators.

#google#

While the core of a nuclear generator is heavily protected, a sudden shutdown of the turbine can trigger safety systems. These safety devices are designed to disperse excess heat while the nuclear reaction is halted, but the safety systems themselves may be vulnerable to attack.

The operating systems at nuclear plants also tend to be legacy controls built decades ago and don’t have digital control systems that can be exploited by hackers.

“Since at least March 2016, Russian government cyber actors… targeted government entities and multiple U.S. critical infrastructure sectors, including the energy, nuclear, commercial facilities, water, aviation, and critical manufacturing sectors,” according to Thursday’s FBI and Department of Homeland Security report. The report did not say how successful the attacks were or specify the targets, but said that the Russian hackers “targeted small commercial facilities’ networks where they staged malware, conducted spearphishing, and gained remote access into energy sector networks.” At least one target of a string of infrastructure attacks last year was a nuclear power facility in Kansas.

Symantec doesn’t typically point fingers at particular nations in its research on cyberattacks, said Eric Chien, technical director of Symantec’s Security Technology and Response division, though he said his team doesn’t see anything it would disagree with in the new federal report. The government report appears to corroborate Symantec’s research, showing that the hackers had penetrated computers and accessed utility control rooms that would let them directly manipulate power systems, he says.

“There were really no more technical hurdles for them to do something like flip off the power,” he said.

And as for the group behind the attacks, Chien said it appears to be relatively dormant for now, but it has gone quiet in the past only to return with new hacks.

“We expect they’re sort of retooling now, and they likely will be back,”

 


 

In some cases, Dragonfly successfully broke into the core systems that control US and European energy companies, Symantec revealed.

“The energy sector has become an area of increased interest to cyber-attackers over the past two years,” Symantec said in its report.

“Most notably, disruptions to Ukraine’s power system in 2015 and 2016 were attributed to a cyberattack and led to power outages affecting hundreds of thousands of people. In recent months, there have also been media reports of attempted attacks on the electricity grids in some European countries, as well as reports of companies that manage nuclear facilities in the US being compromised by hackers.

“The Dragonfly group appears to be interested in both learning how energy facilities operate and also gaining access to operational systems themselves, to the extent that the group now potentially has the ability to sabotage or gain control of these systems should it decide to do so. Symantec customers are protected against the activities of the Dragonfly group.”

In recent weeks, senior US intelligence officials said that the Kremlin believes it can launch hacking operations against the West with impunity, including a cyber weapon that can disrupt power grids, according to assessments.

The DHS and FBI report further elaborated: “This campaign comprises two distinct categories of victims: staging and intended targets. The initial victims are peripheral organisations such as trusted third-party suppliers with less-secure networks, referred to as ‘staging targets’ throughout this alert.

“The threat actors used the staging targets’ networks as pivot points and malware repositories when targeting their final intended victims. National Cybersecurity and Communications Integration Center and FBI judge the ultimate objective of the actors is to compromise organisational networks, also referred to as the ‘intended target’.”

According to the US alert, hackers used a variety of attack methods, including spear-phishing emails, watering-hole domains, credential gathering, open source and network reconnaissance, host-based exploitation, and deliberate targeting of ICS infrastructure.

The attackers also targeted VPN software and used password cracking tools.

Once inside, the attackers downloaded tools from a remote server and then carried out a number of actions, including modifying key systems to store plaintext credentials in memory, and built web shells to gain command and control of targeted systems.

“This actors’ campaign has affected multiple organisations in the energy, nuclear, water, aviation, construction and critical manufacturing sectors, with hundreds of victims across the U.S. power grid confirmed,” the DHS said, before outlining a number of steps that IT managers in infrastructure organisations can take to cleanse their systems and defend against Russian hackers. he said.
 

 

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Massachusetts stirs controversy with solar demand charge, TOU pricing cut

Massachusetts Solar Net Metering faces new demand charges and elimination of residential time-of-use rates under an MDPU order, as Eversource cites grid cost fairness while clean energy advocates warn of impacts on distributed solar growth.

 

Key Points

Policy letting solar customers net out usage with exports; MDPU now adds demand charges and ends TOU rates.

✅ New residential solar demand charges start Dec 31, 2018.

✅ Optional residential TOU rates eliminated by MDPU order.

✅ Eversource cites grid cost fairness; advocates warn slower solar.

 

A recent Massachusetts Department of Public Utilities' rate case order changes the way solar net metering works and eliminates optional residential time-of-use rates, stirring controversy between clean energy advocates and utility Eversource and potential consumer backlash over rate design.

"There is a lot of room to talk about what net-energy metering should look like, but a demand charge is an unfair way to charge customers," Mark LeBel, staff attorney at non-profit clean energy advocacy organization Acadia Center, said in a Tuesday phone call. Acadia Center is an intervenor in the rate case and opposed the changes.

The Friday MDPU order implements demand charges for new residential solar projects starting on December 31, 2018. Such charges are based on the highest peak hourly consumption over the course of a month, regardless of what time the power is consumed.

Eversource contends the demand charge will more fairly distribute the costs of maintaining the local power grid, echoing minimum charge proposals aimed at low-usage customers. Net metering is often criticized for not evenly distributing those costs, which are effectively subsidized by non-net-metered customers.

"What the demand charge will do is eliminate, to the extent possible, the unfair cross subsidization by non-net-metered customers that currently exists with rates that only have kilowatt-hour charges and no kilowatt demand, Mike Durand, Eversource spokesman, said in a Tuesday email. 

"For net metered facilities that use little kilowatt-hours, a demand charge is a way to charge them for their fair share of the cost of the significant maintenance and upgrade work we do on the local grid every day," Durand said. "Currently, their neighbors are paying more than their share of those costs."

It will not affect existing facilities, Durand said, only those installed after December 31, 2018.

Solar advocates are not enthusiastic about the change and see it slowing the growth of solar power, particularly residential rooftop solar, in the state.

"This is a terrible outcome for the future of solar in Massachusetts," Nathan Phelps, program manager of distributed generation and regulatory policy at solar power advocacy group Vote Solar, said in a Tuesday phone call.

"It's very inconsistent with DPU precedent and numerous pieces of legislation passed in the last 10 years," Phelps said. "The commonwealth has passed several pieces of legislation that are supportive of renewable energy and solar power. I don't know what the DPU was thinking."

 

TIME-OF-USE PRICING ELIMINATED

It does not matter when during the month peak demand occurs -- which could be during the week in the evening -- customers will be charged the same as they would on a hot summer day, LeBel said. Because an individual customer's peak usage does not necessarily correspond to peak demand across the utility's system, consumers are not being provided incentives to reduce energy usage in a way that could benefit the power system, Acadia Center said in a Tuesday statement.

However, Eversource maintains that residential customer distribution peaks based on customer load profiles do not align with basic service peak periods, which are based on Independent System Operator New England's peaks that reflect market-based pricing, even as a Connecticut market overhaul advances in the region, according to the MDPU order.

"The residential Time of Use rates we're eliminating are obsolete, having been designed decades ago when we were responsible for both the generation and the delivery of electricity," Eversource's Durand said.

"We are no longer in the generation business, having divested of our generation assets in Massachusetts in compliance with the law that restructured of our industry back in the late 1990s. Time Varying pricing is best used with generation rates, where the price for electricity changes based on time of day and electricity demand and can significantly alter electric bills for households," he said.

Additionally, only 0.02% of residential customers take service on Eversource's TOU rates and it would be difficult for residential customers to avoid peak period rates because they do not have the ability to shift or reduce load, according to the order.

"The Department allowed the Companies' proposal to eliminate their optional residential TOU rates in order to consolidate and align their residential rates and tariffs to better achieve the rate structure goal of simplicity," the MDPU said in the order.

 

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