EU Smart Meters Spur Growth in the Customer Analytics Market


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EU Smart Meter Analytics integrates AMI data with grid edge platforms, enabling back-office efficiency, revenue assurance, and customer insights via cloud and PaaS solutions, while system integration cuts costs and improves utility performance.

 

Key Points

EU smart meter analytics uses AMI data and cloud to improve utility performance, revenue assurance, and outcomes.

✅ AMI underpins grid edge analytics and utility IT/OT integration

✅ Cloud and PaaS reduce costs and scale data-driven applications

✅ Focus shifts from meter rollout to back-office and revenue analytics

 

Europe's investment in smart meters has begun to open up the market for analytics that benefit both utilities and customers.

Two new reports from GTM Research demonstrate the substantial investment in both advanced metering infrastructure (AMI) and specific customer analytics segments -- the first report analyzes the progress of AMI deployment in Europe, while the second is a comprehensive assessment of analytics use cases, including AI in utility operations, enabled by or interacting with AMI.

The Third Energy Package mandated EU member states to perform a cost-benefit analysis to evaluate the economic viability of deploying smart meters and broader grid modernization costs across member states. Two-thirds of the member states found there was a net positive result, while seven members found negative or inconclusive results.

“The mandate spurred AMI deployment in the EU, but all member states are deploying some AMI. Even without an overall positive cost-benefit outcome, utilities found pockets of customers where there is a positive business case for AMI,” said Paulina Tarrant, research associate at GTM Research and lead author of “Racing to 2020: European Policy, Deployment and Market Share Primer.”

Annual AMI contracting peaked in 2013 -- two years after the mandate -- with 29 million contracted that year. Today, 100 million meters have been contracted overall. As member states reach their respective targets, the AMI market will cool in Europe and spending on analytics and applications will continue to ramp up, aligning with efforts to invest in smarter infrastructure across the sector, Tarrant noted.

Between 2017 and 2021, more than $30 billion will be spent on utility back-office and revenue-assurance analytics in the EU, reflecting the shift toward the digital grid architecture, according to GTM Research’s Grid Edge Customer Utility Analytics Ecosystems: Competitive Analysis, Forecasts and Case Studies.

The report examines the broad landscape of customer analytics showing how AMI interacts with the larger IT/OT environment of a utility.

“The benefits of AMI expand beyond revenue assurance -- in fact, AMI represents the backbone of many customer utility analytics and grid edge solutions,” said Timotej Gavrilovic, author of the Grid Edge Customer Utility Ecosystems report.

Integration is key, according to the report.

“Technology providers are integrating data sets, solutions and systems and partnering with others to provide a one-stop shop serving broad utility needs, increasing efficiencies and reducing costs,” Gavrilovic said. “Cloud-based deployments and platform-as-a-service offerings are becoming commonplace, creating an opportunity for utilities to balance the cost versus performance tradeoff to optimize their analytics systems and applications.”

A diverse array of customer analytics applications is a critical foundation for demonstrating the positive cost-benefit of AMI.

“Advanced analytics and applications are key to ensuring that AMI investments provide a positive return after smart meters are initiated,” said Tarrant. “Improved billing and revenue assurance was not enough everywhere to show customer benefit -- these analytics packages will leverage the distributed network infrastructure, including advanced inverters used with distributed energy resources, and subsequent increased data access, uniting the electricity markets of the EU.”

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CAA Quebec Shines at the Quebec Electric Vehicle Show

CAA Quebec Electric Mobility spotlights EV adoption, charging infrastructure, consumer education, and sustainability, highlighting policy collaboration, model showcases, and greener transport solutions from the Quebec Electric Vehicle Show to accelerate climate goals and practical ownership.

 

Key Points

CAA Quebec's program advancing EV education, charging network advocacy, and collaboration for sustainable transport.

✅ Consumer education demystifying EV range and charging

✅ Hands-on showcases of new EV models and safety tech

✅ Advocacy for faster, wider public charging networks

 

The Quebec Electric Vehicle Show has emerged as a significant event for the automotive industry, drawing attention from enthusiasts, industry experts, and consumers alike, similar to events like Everything Electric in Vancouver that amplify public interest. This year, CAA Quebec took center stage, showcasing its commitment to promoting electric vehicles (EVs) and sustainable transportation solutions.

A Strong Commitment to Electric Mobility

CAA Quebec’s participation in the show underscores its dedication to facilitating the transition to electric mobility. With the rising concerns over climate change and the increasing popularity of electric vehicles, as Canada pursues ambitious EV targets nationwide, organizations like CAA are pivotal in educating the public about the benefits and practicality of EV ownership. At the show, CAA Quebec offered valuable insights into the latest trends in electric mobility, including advancements in technology, charging infrastructure, and the overall impact on the environment.

Educational Initiatives

One of the highlights of CAA Quebec's presentation was its focus on education. The organization hosted informative sessions aimed at demystifying electric vehicles for the average consumer. Many potential buyers are still apprehensive about making the switch from traditional gasoline-powered cars. CAA Quebec addressed common misconceptions about EVs, such as range anxiety and charging challenges, providing attendees with the knowledge they need to make informed decisions.

The sessions included expert panels discussing the future of electric vehicles, with insights from automotive industry leaders and environmental experts, and addressing debates such as experts questioning Quebec's EV push that shape policy discussions.

Showcasing Innovative EVs

CAA Quebec also showcased a variety of electric vehicles from different manufacturers, giving attendees the chance to see and experience the latest models firsthand, similar to a popular EV event in Regina that drew strong community interest. This hands-on approach allowed potential buyers to explore the features of EVs, from performance metrics to safety technologies. By allowing consumers to interact with the vehicles, CAA Quebec helped to bridge the gap between interest and action, encouraging more people to consider an electric vehicle as their next purchase.

Addressing Infrastructure Challenges

A significant barrier to the widespread adoption of electric vehicles remains the availability of charging infrastructure. CAA Quebec took the opportunity to address this critical issue during the show. The organization has been actively involved in advocating for improved charging networks across Quebec, emphasizing the need for more public charging stations and faster charging options, where examples like BC's Electric Highway illustrate how corridor charging can ease long-distance travel concerns.

Collaboration with Government and Industry

CAA Quebec’s efforts are bolstered by collaboration with both government and industry stakeholders. The organization is working closely with provincial authorities to develop policies that support the growth of electric vehicle infrastructure. Additionally, partnerships with automotive manufacturers are paving the way for more sustainable practices in vehicle production and distribution, and utilities exploring vehicle-to-grid pilots in Nova Scotia to enhance grid resilience.

A Bright Future for Electric Vehicles

The Quebec Electric Vehicle Show highlighted not only the current state of electric mobility but also its promising future, reflected in growing interest in EVs in southern Alberta and other provinces. With the support of organizations like CAA Quebec, consumers are becoming more aware of the benefits of electric vehicles. This awareness is crucial as Quebec aims to achieve its ambitious climate goals, including a significant reduction in greenhouse gas emissions.

CAA Quebec's presence at the Quebec Electric Vehicle Show exemplifies its leadership in promoting electric vehicles and sustainable transportation. By focusing on education, showcasing innovative models, and advocating for improved infrastructure, CAA Quebec is helping to pave the way for a greener future. As the automotive landscape continues to evolve, the insights and initiatives presented at the show will play a vital role in guiding consumers towards embracing electric mobility. The future is electric, and with organizations like CAA Quebec at the helm, that future looks promising.

 

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Electric Utilities Plot Bullish Course for EV Charging Infrastructure

EV Charging Infrastructure Incentives are expanding as utilities fund public chargers, Level 2 networks, DC fast charging, grid-managed off-peak programs, and equitable access across Ohio, New Jersey, and Florida to accelerate clean transportation.

 

Key Points

Utility-backed programs funding Level 2 and DC fast chargers, managing grid demand, and expanding EV equity.

✅ Incentives for Level 2 and DC fast public charging stations.

✅ Grid-friendly off-peak charging to balance demand.

✅ Equity targets place chargers in low-income communities.

 

Electric providers in Florida, Ohio and New Jersey recently announced plans to expand electric vehicle charging networks and infrastructure through various incentive programs that could add thousands of new public chargers in the next several years.

Elsewhere, utilities are advancing similar efforts, with Michigan EV programs proposing more than $20 million for charging infrastructure to accelerate adoption.

American Electric Power in Ohio will offer nearly $10 million in incentives toward the build out of 375 EV charging stations throughout the company's service territory, which largely includes Columbus.

Meanwhile, the Public Service Electric and Gas Company (PSE&G), an electric utility provider in New Jersey, has proposed a six-year plan to support the development of nearly 40,000 electric vehicle chargers across a wide range of customers and sectors, said Francis Sullivan, a spokesperson for PSE&G.

And Duke Energy in Florida is installing up to 530 EV charging stations across its service area, as part of its Park and Plug pilot program, which will be making the charging ports available in multifamily housing complexes, workplaces and other high traffic areas.

"We are bringing cleaner energy to Florida through 700 megawatts of new universal solar, and we are helping our customers to bring clean transportation to the state as well," Catherine Stempien, Duke Energy Florida president, said in a statement. "We are committed to providing smarter, cleaner energy alternatives for all our customers."

The project in Ohio is making incentive funding available to government organizations, multifamily housing developments and workplaces, covering from 50 percent to all of the costs. The plan, to be rolled out in the next four years, aims to incentivize the development of 300 level-two chargers and 75 "fast chargers" capable of charging a car's battery in minutes rather than hours.

"I think what's interesting about what we're seeing now in the industry is that electric vehicles and electric vehicle charging are expanding beyond California, and like other Pacific Coast states," said Scott Fisher, vice president of marketing at Greenlots, maker of car chargers and software. Greenlots has been selected as one of the companies to provide the chargers for the AEP project.

California has occupied the lion's share of the electric vehicle market, making up about 5 percent of the cars on the state's highways. The U.S. market sits at about 1.5 percent. However, indications show the EV boom may be set to take off as more models are being rolled out, and prices are making the electric cars more competitive with their gas-powered counterparts. The group Securing America's Future Energy (SAFE) announced the one-millionth electric vehicle is on course to be sold in the United States this month.

In a statement, Ben Prochazka, vice president of the Electrification Coalition, an EV advocacy group, called this "a major milestone and brings us one step closer to reducing our transportation system's dependence on oil. This is a direct result of the tireless efforts by communities and advocates throughout the 'EV ecosystem.'"

In New Jersey, PSE&G's efforts -- which are part of the company's proposed Clean Energy Future program -- will not only focus on building out the charging infrastructure, but structure car recharging to control charging and encourage residents to charge their cars during off-peak times.

"For now, with a modest number of charging stations in the market, it's not a huge problem. But over time, as you're putting in many thousands of these stations, what you want to make sure is that those stations are operating in sync with state power grids, where you don't have people all charging at the same time at like 5 p.m. on a hot summer day," said Fisher.

PSE&G also plans to offer incentives to encourage the development of level-two chargers and DC fast-chargers, as well as "provide grants and incentives for 100 electric school buses and EV charging infrastructure at school districts in PSE&G's service territory," said Sullivan.

"PSE&G will also help fund electrification projects at customer locations such as ports, airports and transit facilities," Sullivan added, via email.

Utilities and transportation planners are also keeping the concept of equity in mind -- to ensure EVs are adopted by more than just the Tesla owner -- and will also focus on placing infrastructure in low-income areas.

"Ten percent of the stations will be in low income areas, defined by census blocks," said Scott Blake, a communications consultant at AEP in Columbus.

Duke Energy also announced 10 percent of the chargers it is installing in Florida will be in "income-qualified communities," according to a company press release.

 

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Why Is Georgia Importing So Much Electricity?

Georgia Electricity Imports October 2017 surged as hydropower output fell and thermal power plants underperformed; ESCO balanced demand via low-cost imports, mainly from Azerbaijan, amid rising tariffs, kWh consumption growth, and a widening generation-consumption gap.

 

Key Points

They mark a record import surge due to costly local generation, lower hydropower, ESCO balancing costs, and rising demand.

✅ Imports rose 832% YoY to 157 mln kWh, mainly from Azerbaijan

✅ TPP output fell despite capacity; only low-tariff plants ran

✅ Balancing price 13.8 tetri/kWh signaled costly domestic PPAs

 

In October 2017, Georgian power plants generated 828 mln. KWh of electricity, marginally up (+0.79%) compared to September. Following the traditional seasonal pattern and amid European concerns over dispatchable power shortages affecting markets, the share of electricity produced by renewable sources declined to 71% of total generation (87% in September), while thermal power generation’s share increased, accounting for 29% of total generation (compared to 13% in September). When we compare last October’s total generation with the total generation of October 2016, however, we observe an 8.7% decrease in total generation (in October 2016, total generation was 907 mln. kWh). The overall decline in generation with respect to the previous year is due to a simultaneous decline in both thermal power and hydro power generation. 

Consumption of electricity on the local market in the same period was 949 mln. kWh (+7% compared to October 2016, and +3% with respect to September 2017), and reflected global trends such as India's electricity growth in recent years. The gap between consumption and generation increased to 121 mln. kWh (15% of the amount generated in October), up from 100 mln. kWh in September. Even more importantly, the situation was radically different with respect to the prior year, when generation exceeded consumption.

The import figure for October was by far the highest from the last 12 years (since ESCO was established), occurring as Ukraine electricity exports resumed regionally, highlighting wider cross-border dynamics. In October 2017, Georgia imported 157 mln. kWh of electricity (for 5.2 ¢/kWh – 13 tetri/kWh). This constituted an 832% increase compared to October 2016, and is about 50% larger than the second largest import figure (104.2 mln. kWh in October 2014). Most of the October 2017 imports (99.6%) came from Azerbaijan, with the remaining 0.04% coming from Russia.

The main question that comes to mind when observing these statistics is: why did Georgia import so much? One might argue that this is just the result of a bad year for hydropower generation and increased demand. This argument, however, is not fully convincing. While it is true that hydropower generation declined and demand increased, the country’s excess demand could have been easily satisfied by its existing thermal power plants, even as imported coal volumes rose in regional markets. Instead of increasing, however, the electricity coming from thermal power plants declined as well. Therefore, that cannot be the reason, and another must be found. The first that comes to mind is that importing electricity may have been cheaper than buying it from local TPPs, or from other generators selling electricity to ESCO under power purchase agreements (PPAs). We can test the first part of this hypothesis by comparing the average price of imported electricity to the price ceiling on the tariff that TPPs can charge for the electricity they sell. Looking at the trade statistics from Geostat, the average price for imported electricity in October 2017 remained stable with respect to the same month of the previous year, at 5.2 ¢ (13 tetri) per kWh. Only two thermal power plants (Gardabani and Mtkvari) had a price ceiling below 13 tetri per kWh. Observing the electricity balance of Georgia, we see that indeed more than 98% of the electricity generated by TPPs in October 2017 was generated by those two power plants.

What about other potential sources of electricity amid Central Asia's power shortages at the time? To answer this question, we can use the information derived from the weighted average price of balancing electricity. Why balancing electricity? Because it allows us to reconstruct the costs the market operator (ESCO) faced during the month of October to make sure demand and supply were balanced, and it allows us to gain an insight about the price of electricity sold through PPAs.

ESCO reports that the weighted average price of balancing electricity in October 2017 was 13.8 tetri/kWh, (25% higher than in October 2016, when it was below the average weighted cost of imports – 11 vs. 13 – and when the quantity of imported electricity was substantially smaller). Knowing that in October 2017, 61% of balancing electricity came from imports, while 39% came from hydropower and wind power plants selling electricity to ESCO under their PPAs, we can deduce that in this case, internal generation was (on average) also substantially more expensive than imports. Therefore, the high cost of internally generated electricity, rather than the technical impossibility of generating enough electricity to satisfy electricity demand, indeed appears to be one the main reasons why electricity imports spiked in October 2017.

 

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Dutch produce more green electricity but target still a long way off

Netherlands renewable energy progress highlights rising wind energy and solar power output, delivering 17 billion kWh of green electricity from sustainable sources, yet trailing EU targets, with wind providing 60% and solar 34%.

 

Key Points

It is the country's growth in green electricity, led by wind and solar, yet short of EU targets at 13.8% of generation.

✅ 17 billion kWh green output; 13.8% of total generation

✅ Wind energy up 16% to 9.6 billion kWh; 60% of green power

✅ Solar power up about 13%; 34% of renewable production

 

The Netherlands is generating more electricity from sustainable sources as US renewable record 28% in April underscores broader momentum but is still far from reaching its targets, the national statistics office CBS said on Friday.

In total, the Netherlands produced 17 billion kilowatts of green energy last year, a rise of 10% on 2016. Sustainable sources now account for 13.8 per cent of energy generation, even as solar reshapes prices in Northern Europe across the region.

The biggest growth was in wind energy – up 16 per cent to 9.6 billion kWh – or the equivalent of energy for three million households. Wind energy now accounts for 60 per cent of green Dutch power. The amount of solar power, which accounts for 34% of green energy production, rose almost 13 per cent, and Dutch solar outpaces Canada according to recent reports.

In January, European statistics agency Eurostat said the Netherlands is near the bottom of a new table on renewable energy use in Europe. The EU has a target of a fifth of all energy use from green sources by 2020 and – while some countries have reached their own targets, including Germany's 50% clean power milestones – the Dutch, French and Irish need to increase their rates by at least 6%, Eurostat said, and Ireland has set green electricity goals for the next four years to close the gap.

 

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EVs could drive 38% rise in US electricity demand, DOE lab finds

EV-Driven Electricity Demand Growth will reshape utilities through electrification, EV adoption, grid modernization, and ratebasing of charging, as NREL forecasts rising terawatt-hours, CAGR increases, and demand-side flexibility to manage emissions and reliability.

 

Key Points

Growth in power consumption fueled by EV adoption and electrification, increasing utility sales and grid investment.

✅ NREL projects 20%-38% higher U.S. load by 2050

✅ Utilities see CAGR up to 1.6% and 80 TWh/year growth

✅ Demand-side flexibility and EV charging optimize grids

 

Utilities have struggled with flat demand for years, but analysis by the National Renewable Energy Laboratory predicts steady growth across the next three decades — largely driven by the adoption of electric vehicles, including models like the Tesla Model 3 that are reshaping expectations.

The study considers three scenarios, a reference case and medium- and high-adoption electrification predictions. All indicate demand growth, but in the medium and high scenarios for 2050, U.S. electricity consumption increases by 20% and 38%, respectively, compared to business as usual.

Utilities could go from stagnant demand to compound annual growth rates of 1.6%, which would amount to sustained absolute growth of 80 terawatt-hours per year.

"This unprecedented absolute growth in annual electricity consumption can significantly alter supply-side infrastructure development requirements," the report says, and could challenge state power grids in multiple regions.

NREL's Trieu Mai, principal investigator for the study, cautions that more research is needed to fully assess the drivers and impacts of electrification, "as well as the role and value of demand-side flexibility."

"Although we extensively and qualitatively discuss the potential drivers and barriers behind electric technology adoption in the report, much more work is needed to quantitatively understand these factors," Mai said in a statement.

However, utilities have largely bought into the dream.

"Electric vehicles are the biggest opportunity we see right now," Energy Impact Partners CEO Hans Kobler told Utility Dive. And the impact could go beyond just higher kilowattt-hour sales, particularly as electric truck fleets come online.

"When the transportation sector is fully electrified, it will result in around $6 trillion in investment," Kobler said. "Half of that is on the infrastructure side of the utility." And the industry can also benefit through ratebasing charging stations and managing the new demand.

One benefit that NREL's report points to is the possibility of "expanded value streams enabled by electric and/or grid-connected technologies," such as energy storage and mobile chargers that enhance flexibility.

"Many electric utilities are carefully watching the trend toward electrification, as it has the potential to increase sales and revenues that have stagnated or fallen over the past decade," the report said, highlighting potential benefits for all customers as adoption grows. "Beyond power system planning, other motivations to study electrification include its potential to impact energy security, emissions, and innovation in electrical end-use technologies and overall efficient system integration. The impacts of electrification could be far-reaching and have benefits and costs to various stakeholders."

 

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How Synchrophasors are Bringing the Grid into the 21st Century

Synchrophasors deliver PMU-based, real-time monitoring for the smart grid, helping NYISO prevent blackouts, cut costs, and integrate renewables, with DOE-backed deployments boosting reliability, situational awareness, and data sharing across regional partners.

 

Key Points

Synchrophasors, or PMUs, are grid sensors that measure synced voltage, current, and frequency to enhance reliability.

✅ Real-time grid visibility and situational awareness

✅ Early fault detection to prevent cascading outages

✅ Supports renewable integration and lowers operating costs

 

Have you ever heard of a synchrophasor? It may sound like a word out of science fiction, but these mailbox-sized devices are already changing the electrical grid as we know it.

The grid was born over a century ago, at a time when our needs were simpler and our demand much lower. More complex needs are putting a heavy strain on the aging infrastructure, which is why we need to innovate and update our grid with investments in a smarter electricity infrastructure so it’s ready for the demands of today.

That’s where synchrophasors come in.

A synchrophasor is a sophisticated monitoring device that can measure the instantaneous voltage, current and frequency at specific locations on the grid. This gives operators a near-real-time picture of what is happening on the system, including insights into power grid vulnerabilities that allow them to make decisions to prevent power outages.

Just yesterday I attended the dedication of the New York Independent System Operator's smart grid control center, a $75 million project that will use these devices to locate grid problems at an early stage and share these data with their regional partners. This should mean fewer blackouts for the State of New York. I would like to congratulate NYISO for being a technology leader.

And not only will these synchrophasors help prevent outages, but they also save money. By providing more accurate and timely data on system limits, synchrophasors make the grid more reliable and efficient, thereby reducing planning and operations costs and addressing grid modernization affordability concerns for utilities.

The Department has worked with utilities across the country to increase the number of synchrophasors five-fold -- from less than 200 in 2009 to over 1,700 today. And this is just a part of our commitment to making a smarter, more resilient grid a reality, reinforced by grid improvement funding from DOE.

In September 2013, the US Department of Energy announced up to $9 million in funding to facilitate rapid response to unusual grid conditions. As a result, utilities will be able to better detect and head off potential blackouts, while improving day-to-day grid reliability and helping with the integration of solar into the grid and other clean renewable sources.

If you’d like to learn more about our investments in the smart grid and how they are improving our electrical infrastructure, please visit the Office of Electricity Delivery and Energy Reliability’s www.smartgrid.gov.

Patricia Hoffman is Assistant Secretary, Office of Electricity Delivery & Energy Reliability

 

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