EU Smart Meters Spur Growth in the Customer Analytics Market

Western Grid Integration aligns CAISO with a regional transmission operator under FERC oversight, boosting renewables, reliability, and cost savings while respecting state energy policy, emissions goals, and utility regulation across the West.

Key Points

Western Grid Integration lets CAISO operate under FERC to cut costs, boost reliability, and accelerate renewables.

✅ Lowers wholesale costs via wider dispatch and resource sharing

✅ Improves reliability with regional balancing and reserves

✅ Preserves state policy authority under FERC oversight

A strong and timely endorsement for western grid integration forcefully rebuts claims that moving from a balkanized system with 38 separate entities to a regional operation could introduce environmental problems, raise costs, or, as critics warn, export California’s energy policies to other western states, or open state energy and climate policies to challenge by federal regulators. In fact, Yale University’s Environmental Protection Clinic identifies numerous economic and environmental benefits from allowing the California Independent System Operator to become a regional grid operator.

The groundbreaking report comprehensively examines the policy and legal merits of allowing the California Independent System Operator (CAISO) to become a regional grid operator, open to any western utility or generator that wants to join, as similar market structure overhauls proceed in New England.

The Yale report identifies the increasing constraints that today’s fragmented western grid imposes on system-wide electricity costs and reliability, addresses the potential benefits of integration, and evaluates  potential legal risks for the states involved. California receives particular attention because its legislature is considering the first step in the grid integration process, which involves authorizing the CAISO to create a fully independent board, even as it examines revamping electricity rates to clean the grid (other western states are unlikely to approve joining an entity whose governance is determined solely by California’s governor and legislature, as is the case now).

Elements of the report

The analysis examined all of California’s key energy and climate policies, from its cap on carbon emissions to its renewable energy goals and its pollution standards for power plants, and concludes that none would face additional legal risks under a fully integrated western grid. The operator of such a grid would be regulated by an independent federal agency (the Federal Energy Regulatory Commission)—but so is the CAISO itself, now and since its inception, by virtue of its extended involvement in interstate electricity commerce throughout the West. 

And if empowered to serve the entire region, the CAISO would not interfere with the longstanding rights of California and other states to regulate their utilities’ investments or set energy and climate policies. The study points out that grid operators don’t set energy policies for the states they serve; they help those states minimize costs, enhance reliability in the wake of California blackouts across the state, and avoid unnecessary pollution.

And as to whether an integrated grid would help renewable energy or fossil fuels, the report finds that renewable resources would be the inevitable winners, thanks to their lower operating costs, although the most important winners would be western utility customers, through lower bills, expanded retail choice options, and improved reliability.

Call to action

The Yale report concludes with what amounts to a call to action for California’s legislators:

“In sum, enhanced Western grid integration in general, and the emergence of a regional system operator in particular, would not expose California’s clean energy policies to additional legal risks. Shifting to a regional grid operator would enable more efficient, affordable and reliable integration of renewable resources without increasing the legal risk to California’s clean energy policies.”

The authors of the analysis, from the Yale Law School and the Yale School of Forestry and Environmental Studies, are Juliana Brint, Josh Constanti, Franz Hochstrasser. and Lucy Kessler. They dedicated months to the project, consulted with a diverse group of reviewers, and made the trek from New Haven to Folsom, CA, to visit the California Independent System Operator and interview key staff members.

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Substation Automation Services help electric utilities modernize through integration, EPC engineering, protective relaying, communications and security, with CAPEX and OPEX insights and a growing global market for third-party providers worldwide rapidly.

Key Points

Engineering, integration, and EPC support modernizing utility substations with protection, control, and secure communications

✅ Third-party engineering, EPC, and OEM services for utilities

✅ Integration of multi-vendor devices and platforms

✅ Focus on relays, communications, security, CAPEX-OPEX

The Newton-Evans Research Company has released additional findings from its newly published four volume research series entitled: The World Market for Substation Automation and Integration Programs in Electric Utilities: 2017-2020.

This report series has observed four major types of professional third-party service providers that assist electric utilities with substation modernization. These firms range from (1) smaller local or regional engineering consultancies with substation engineering resources to (2) major global participants in EPC work, to (3) the engineering services units of manufacturers of substation devices and platforms, to (4) substation integration specialist firms that source and integrate devices from multiple manufacturers for utility and industrial clients, and often provide substation automation training to support implementation.

2016 Global Share Estimates for Professional Services Providers of Electric Power Substation Integration and Automation Activities

The North American market report (Volume One) includes survey participation from 65 large and midsize US and Canadian electric utilities while the international market report (Volume Two) includes survey participation from 32 unique utilities in 20 countries around the world. In addition to the baseline survey questions, the report includes 2017 substation survey findings on four additional specific topics: communications issues; protective relaying trends; security topics and the CAPEX/OPEX outlook for substation modernization.

Volume Three is the detailed market synopsis and global outlook for substation automation and integration:

Section One of the report provides top-level views of substation modernization, automation & integration and the emerging digital grid landscape, and a narrative market synopsis.

Section Two provides mid-year 2017 estimates of population, electric power generation capacity, transmission substations, including the 2 GW UK substation commissioning as a benchmark, and primary MV distribution substations for more than 120 countries in eight world regions. Information on substation related expenditures and spending for protection and control for each major world region and several major countries is also provided.

Section Three provides information on NGO funding resources for substation modernization among developing nations.

Section Four of this report volume includes North American market share estimates for 2016 shipments of many substation automation-related devices and equipment, such as trends in the digital relay market for utilities.

The Supplier Profiles report (Volume Four) provides descriptive information on the substation modernization offerings of more than 90 product and services companies, covering leading players in the transformer market as well.

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ComEd Hosting Capacity Map helps Illinois communities assess photovoltaic capacity, distributed energy resources, interconnection limits, and grid planning needs, guiding developers and policymakers on siting solar, net metering feasibility, and RPS-aligned deployment by circuit.

Key Points

An online tool showing circuit-level DER capacity, PV limits, and interconnection readiness across ComEd.

✅ Circuit-level estimates of solar hosting capacity

✅ Guides siting, interconnection, and net metering

✅ Supports RPS goals with grid planning insights

As the Illinois solar market grows from the Future Energy Jobs Act, the largest utility in the state has posted a planning tool to identify potential PV capacity in their service territory. ComEd, a Northern Illinois subsidiary of Exelon, has a hosting capacity website for its communities indicating how much photovoltaic capacity can be sited in given areas, based on the existing electrical infrastructure, as utilities pilot virtual power plant programs that leverage distributed resources.

According to ComEd’s description, “Hosting Capacity is an estimate of the amount of DER [distributed energy resources] that may be accommodated under current configurations at the overall circuit level without significant system upgrades to address adverse impacts to power quality or reliability.” This website will enable developers and local decision makers to estimate how much solar could be installed by township, sections and fractions of sections as small as ½ mile by ½ mile and to gauge EV charging impacts with NREL's projection tool for distribution planning. The map sections indicate potential capacity by AC kilowatts with a link to to ComEd’s recently upgraded Interconnection and Net Metering homepage.

The Hosting Map can provide insight into how much solar can be installed in which locations in order to help solar reach a significant portion of the Illinois Renewable Portfolio Standard (RPS) of 25% electricity from renewable sources by 2025, and to plan for transportation electrification as EV charging infrastructure scales across utility territories. For example, the 18 sections of Oak Park Township capacity range from 612 to 909 kW, and total 13,260 kW of photovoltaic power. That could potentially generate around 20 million kWh, and policy actions such as the CPUC-approved PG&E EV program illustrate how electrification initiatives may influence future demand. Oak Park, according to the PlanItGreen Report Card, a joint project of the Oak Park River Forest Community Foundation and Seven Generations Ahead, uses about 325 million kWh.

Based on ComEd’s Hosting Capacity, Oak Park could generate about 6% of its electricity from solar power located within its borders. Going significantly beyond this amount would likely require a combination of upgrades by ComEd’s infrastructure, potentially higher interconnection costs and deployment of technologies like energy storage solutions. What this does indicate is that a densely populated community like Oak Park would most likely have to get the majority of its solar and renewable electricity from outside its boundaries to reach the statewide RPS goal of 25%. The Hosting Capacity Map shows a considerable disparity among communities in ½ mile by ½ mile sections with some able to host only 100-200 kWs to some with capacities of over 3,000 kW.

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US Electricity Demand Stagnation reflects decoupling from GDP as TVA's IRP revises outlook, with energy efficiency, distributed generation, renewables, and cheap natural gas undercutting coal, reshaping utility business models and accelerating grid modernization.

Key Points

US electricity demand stagnation is flat load growth driven by efficiency, DG, and decoupling from GDP.

✅ Flat sales pressure IOU profits and legacy baseload investments.

✅ Efficiency and rooftop solar reduce load growth and capacity needs.

✅ Utilities must pivot to services, DER orchestration, and grid software.

The US electricity sector is in a period of unprecedented change and turmoil, with emerging utility trends reshaping strategies across the industry today. Renewable energy prices are falling like crazy. Natural gas production continues its extraordinary surge. Coal, the golden child of the current administration, is headed down the tubes.

In all that bedlam, it’s easy to lose sight of an equally important (if less sexy) trend: Demand for electricity is stagnant.

Thanks to a combination of greater energy efficiency, outsourcing of heavy industry, and customers generating their own power on site, demand for utility power has been flat for 10 years, with COVID-19 electricity demand underscoring recent variability and long-run stagnation, and most forecasts expect it to stay that way. The die was cast around 1998, when GDP growth and electricity demand growth became “decoupled”:

This historic shift has wreaked havoc in the utility industry in ways large and small, visible and obscure. Some of that havoc is high-profile and headline-making, as in the recent requests from utilities (and attempts by the Trump administration) to bail out large coal and nuclear plants amid coal and nuclear industry disruptions affecting power markets and reliability.

Some of it, however, is unfolding in more obscure quarters. A great example recently popped up in Tennessee, where one utility is finding its 20-year forecasts rendered archaic almost as soon as they are released.

Falling demand has TVA moving up its planning process

Every five years, the Tennessee Valley Authority (TVA) — the federally owned regional planning agency that, among other things, supplies electricity to Tennessee and parts of surrounding states — develops an Integrated Resource Plan (IRP) meant to assess what it requires to meet customer needs for the next 20 years.

The last IRP, completed in 2015, anticipated that there would be no need for major new investment in baseload (coal, nuclear, and hydro) power plants; it foresaw that energy efficiency and distributed (customer-owned) energy generation would hold down demand.

Even so, TVA underestimated. Just three years later, the Times Free Press reports, “TVA now expects to sell 13 percent less power in 2027 than it did two decades earlier — the first sustained reversal in the growth of electricity usage in the 85-year history of TVA.”

TVA will sell less electricity in 10 years than it did 10 years ago. That is bonkers.

This startling shift in prospects has prompted the company to accelerate its schedule. It will now develop its next IRP a year early, in 2019.

Think for a moment about why a big utility like TVA (serving 9 million customers in seven states, with more than $11 billion in revenue) sets out to plan 20 years ahead. It is investing in extremely large and capital-intensive infrastructure like power plants and transmission lines, which cost billions of dollars and last for decades. These are not decisions to make lightly; the utility wants to be sure that they will still be needed, and will still pay off, for many years to come.

Now think for a moment about what it means for the electricity sector to be changing so fast that TVA’s projections are out of date three years after its last IRP, so much so that it needs to plunge back into the multimillion-dollar, year-long process of developing a new plan.

TVA wanted a plan for 20 years; the plan lasted three.

The utility business model is headed for a reckoning

TVA, as a government-owned, fully regulated utility, has only the goals of “low cost, informed risk, environmental responsibility, reliability, diversity of power and flexibility to meet changing market conditions,” as its planning manager told the Times Free Press. (Yes, that’s already a lot of goals!)

But investor-owned utilities (IOUs), which administer electricity for well over half of Americans, face another imperative: to make money for investors. They can’t make money selling electricity; monopoly regulations forbid it, raising questions about utility revenue models as marginal energy costs fall. Instead, they make money by earning a rate of return on investments in electrical power plants and infrastructure.

The problem is, with demand stagnant, there’s not much need for new hardware. And a drop in investment means a drop in profit. Unable to continue the steady growth that their investors have always counted on, IOUs are treading water, watching as revenues dry up

Utilities have been frantically adjusting to this new normal. The generation utilities that sell into wholesale electricity markets (also under pressure from falling power prices; thanks to natural gas and renewables, wholesale power prices are down 70 percent from 2007) have reacted by cutting costs and merging. The regulated utilities that administer local distribution grids have responded by increasing investments in those grids, including efforts to improve electricity reliability and resilience at lower cost.

But these are temporary, limited responses, not enough to stay in business in the face of long-term decline in demand. Ultimately, deeper reforms will be necessary.

As I have explained at length, the US utility sector was built around the presumption of perpetual growth. Utilities were envisioned as entities that would build the electricity infrastructure to safely and affordably meet ever-rising demand, which was seen as a fixed, external factor, outside utility control.

But demand is no longer rising. What the US needs now are utilities that can manage and accelerate that decline in demand, increasing efficiency as they shift to cleaner generation. The new electricity paradigm is to match flexible, diverse, low-carbon supply with (increasingly controllable) demand, through sophisticated real-time sensing and software.

That’s simply a different model than current utilities are designed for. To adapt, the utility business model must change. Utilities need newly defined responsibilities and new ways to make money, through services rather than new hardware. That kind of reform will require regulators, politicians, and risky experiments. Very few states — New York, California, Massachusetts, a few others — have consciously set off down that path.

Flat or declining demand is going to force the issue

Even if natural gas and renewables weren’t roiling the sector, the end of demand growth would eventually force utility reform.

To be clear: For both economic and environmental reasons, it is good that US power demand has decoupled from GDP growth. As long as we’re getting the energy services we need, we want overall demand to decline. It saves money, reduces pollution, and avoids the need for expensive infrastructure.

But the way we’ve set up utilities, they must fight that trend. Every time they are forced to invest in energy efficiency or make some allowance for distributed generation (and they must always be forced), demand for their product declines, and with it their justification to make new investments.

Only when the utility model fundamentally changes — when utilities begin to see themselves primarily as architects and managers of high-efficiency, low-emissions, multidirectional electricity systems rather than just investors in infrastructure growth — can utilities turn in earnest to the kind planning they need to be doing.

In a climate-aligned world, utilities would view the decoupling of power demand from GDP growth as cause for celebration, a sign of success. They would throw themselves into accelerating the trend.

Instead, utilities find themselves constantly surprised, caught flat-footed again and again by a trend they desperately want to believe is temporary. Unless we can collectively reorient utilities to pursue rather than fear current trends in electricity, they are headed for a grim reckoning.

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Hydro One Bill Redesign Spending sparks debate over Ontario Energy Board regulation, rate applications, privatization, and digital billing upgrades, as surveys cite confusing invoices under the Fair Hydro Plan for residential, commercial, and industrial customers.

Key Points

$15M project to simplify Hydro One bills, upgrade systems, and improve digital billing for commercial customers.

✅ $9M spent; $6M proposed for C&I and large-account changes.

✅ OEB to rule amid rate application and privatization scrutiny.

✅ Survey: 40% of customers struggled to understand bills.

Ontario's largest and recently privatized electricity utility has spent $9-million to redesign bills and is proposing to spend an additional $6-million on the project.

Hydro One has come under fire for spending since the Liberal government sold more than half of the company, notably for its CEO's $4.5-million pay.

Now, the NDP is raising concerns with the $15-million bill redesign expense contained in a rate application from the formerly public utility.

"I don't think the problem we face is a bill that people can't understand, I think the problem is rates that are too high," said energy critic Peter Tabuns. "Fifteen million dollars seems awfully expensive to me."

But Hydro One says a 2016 survey of its customers indicated about 40 per cent had trouble understanding their bills.

Ferio Pugliese, the company's executive vice-president of customer care and corporate affairs, said the redesign was aimed at giving customers a simpler bill.

"The new format is a format that when tested and put in front of our customers has been designed to give customers the four or five salient items they want to see on their bill," he said.

About $9-million has already gone into redesigning bills, mostly for residential customers, Pugliese said. Cosmetic changes to bills account for about 25 per cent of the cost, with the rest of the money going toward updating information systems and improving digital billing platforms, he said.

The additional $6-million Hydro One is looking to spend would go toward bill changes mostly for its commercial, industrial and large distribution account customers.

Energy Minister Glenn Thibeault noted in a statement that the Ontario Energy Board has yet to decide on the expense, but he suggested he sees the bill redesign as necessary alongside legislation to lower electricity rates introduced by the province.

"With Ontarians wanting clearer bills that are easier to understand, Hydro One's bill redesign project is a necessary improvement that will help customers," he wrote.

"Reductions from the Fair Hydro Plan (the government's 25 per cent cut to bills last year) are important information for both households and businesses, and it's our job to provide clear, helpful answers whenever possible."

The OEB recently ordered Hydro One to lower a rate increase it had been seeking for this year to 0.2 per cent down from 4.8 per cent.

The regulator also rejected a Hydro One proposal to give shareholders all of the tax savings generated by the IPO in 2015 when the Liberal government first began partially privatizing the utility. The OEB instead mandated shareholders receive 62 per cent of the savings while ratepayers receive the remaining 38 per cent.

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CAA Quebec Electric Mobility spotlights EV adoption, charging infrastructure, consumer education, and sustainability, highlighting policy collaboration, model showcases, and greener transport solutions from the Quebec Electric Vehicle Show to accelerate climate goals and practical ownership.

Key Points

CAA Quebec's program advancing EV education, charging network advocacy, and collaboration for sustainable transport.

✅ Consumer education demystifying EV range and charging

✅ Hands-on showcases of new EV models and safety tech

✅ Advocacy for faster, wider public charging networks

The Quebec Electric Vehicle Show has emerged as a significant event for the automotive industry, drawing attention from enthusiasts, industry experts, and consumers alike, similar to events like Everything Electric in Vancouver that amplify public interest. This year, CAA Quebec took center stage, showcasing its commitment to promoting electric vehicles (EVs) and sustainable transportation solutions.

A Strong Commitment to Electric Mobility

CAA Quebec’s participation in the show underscores its dedication to facilitating the transition to electric mobility. With the rising concerns over climate change and the increasing popularity of electric vehicles, as Canada pursues ambitious EV targets nationwide, organizations like CAA are pivotal in educating the public about the benefits and practicality of EV ownership. At the show, CAA Quebec offered valuable insights into the latest trends in electric mobility, including advancements in technology, charging infrastructure, and the overall impact on the environment.

Educational Initiatives

One of the highlights of CAA Quebec's presentation was its focus on education. The organization hosted informative sessions aimed at demystifying electric vehicles for the average consumer. Many potential buyers are still apprehensive about making the switch from traditional gasoline-powered cars. CAA Quebec addressed common misconceptions about EVs, such as range anxiety and charging challenges, providing attendees with the knowledge they need to make informed decisions.

The sessions included expert panels discussing the future of electric vehicles, with insights from automotive industry leaders and environmental experts, and addressing debates such as experts questioning Quebec's EV push that shape policy discussions.

Showcasing Innovative EVs

CAA Quebec also showcased a variety of electric vehicles from different manufacturers, giving attendees the chance to see and experience the latest models firsthand, similar to a popular EV event in Regina that drew strong community interest. This hands-on approach allowed potential buyers to explore the features of EVs, from performance metrics to safety technologies. By allowing consumers to interact with the vehicles, CAA Quebec helped to bridge the gap between interest and action, encouraging more people to consider an electric vehicle as their next purchase.

Addressing Infrastructure Challenges

A significant barrier to the widespread adoption of electric vehicles remains the availability of charging infrastructure. CAA Quebec took the opportunity to address this critical issue during the show. The organization has been actively involved in advocating for improved charging networks across Quebec, emphasizing the need for more public charging stations and faster charging options, where examples like BC's Electric Highway illustrate how corridor charging can ease long-distance travel concerns.

Collaboration with Government and Industry

CAA Quebec’s efforts are bolstered by collaboration with both government and industry stakeholders. The organization is working closely with provincial authorities to develop policies that support the growth of electric vehicle infrastructure. Additionally, partnerships with automotive manufacturers are paving the way for more sustainable practices in vehicle production and distribution, and utilities exploring vehicle-to-grid pilots in Nova Scotia to enhance grid resilience.

A Bright Future for Electric Vehicles

The Quebec Electric Vehicle Show highlighted not only the current state of electric mobility but also its promising future, reflected in growing interest in EVs in southern Alberta and other provinces. With the support of organizations like CAA Quebec, consumers are becoming more aware of the benefits of electric vehicles. This awareness is crucial as Quebec aims to achieve its ambitious climate goals, including a significant reduction in greenhouse gas emissions.

CAA Quebec's presence at the Quebec Electric Vehicle Show exemplifies its leadership in promoting electric vehicles and sustainable transportation. By focusing on education, showcasing innovative models, and advocating for improved infrastructure, CAA Quebec is helping to pave the way for a greener future. As the automotive landscape continues to evolve, the insights and initiatives presented at the show will play a vital role in guiding consumers towards embracing electric mobility. The future is electric, and with organizations like CAA Quebec at the helm, that future looks promising.

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