OEB issues compliance order on condo meters


NFPA 70E Training - 2027 Edition

Our customized live online or in‑person group training can be delivered to your staff at your location.

  • Live Online
  • 6 hours Instructor-led
  • Group Training Available
Regular Price:
$199
Coupon Price:
$149
Reserve Your Seat Today

OEB Order on THESL Bulk Metering mandates compliance by Toronto Hydro, aligning with Ontario Energy Board rules to offer suite metering or bulk interval meters, enabling smart sub-metering for condos, rental apartments, and condominium developers.

 

The Core Facts

An OEB ruling requiring THESL to offer bulk interval meters or suite metering, enabling smart sub-metering in condos.

  • OEB found THESL breached the Electricity Act and Distribution Code
  • THESL must offer bulk interval meters or suite metering options
  • Smart sub-metering allowed in condos and rental apartments

 

The Ontario Energy Board (OEB) issued a Compliance Order against Toronto Hydro-Electric System Limited (THESL), which will ensure new condominiums have access to choice for smart meter suppliers. This also applies to developers of new rental apartment buildings.

 

Since February 2008, THESL has only provided the option of suite metering units in a building, which denied the option of a bulk meter and subsequent installation of smart sub-meters.

On August 4, 2009, the OEB issued a Notice of Intention to Make an Order for Compliance against THESL under section 112.3 of the Ontario Energy Board Act, 1998, reflecting the same regulatory role seen in a distribution rate decision for Hydro One.

After an oral hearing, in a decision released January 27, comparable to a combined T&D rates decision on Hydro One, the OEB found THESL had improperly denied a bulk meter connection to two condominium developers. The OEB also found that THESL had breached the Electricity Act, 1998 and the OEB's Distribution System Code.

THESL is now required to provide new rental apartment buildings and new and existing condominiums the option of having THESL install either suite metering or a bulk interval meter to enable smart sub-metering of the units in the building.

THESL is also required to contact all condominium corporations and developers that requested an offer to connect from THESL after February 28, 2008. If these developments have not had smart meters installed they may request a revised offer to connect allowing for smart sub-meters to be installed.

THESL's shareholder is also required to reimburse the costs of each party's participation in the hearing, including the Board's costs. These costs are not the responsibility of THESL's ratepayers, and high-profile Toronto Hydro billing issues have underscored the importance of accountability.

The Ontario Energy Board regulates the province's electricity and natural gas sectors in the public interest. It envisions a viable and efficient energy sector with informed consumers, while Toronto Hydro staff cuts illustrate industry dynamics, and works towards this vision through regulatory processes that are effective, fair and transparent.

 

Related News

Related News

Ireland: We are the global leaders in taking renewables onto the grid

Ireland 65% Renewable Grid Capability showcases world leading integration of intermittent wind and solar, smart…
View more

Judge: Texas Power Plants Exempt from Providing Electricity in Emergencies

Texas Blackout Liability Ruling clarifies appellate court findings in Houston, citing deregulated energy markets, ERCOT…
View more

Research shows that Ontario electricity customers want more choice and flexibility

Hydro One Account Customization lets Ontario customers pick billing due dates, enable balanced billing, get…
View more

Demand for electricity in Yukon hits record high

Yukon Electricity Demand Record underscores peak load growth as winter cold snaps drive heating, lighting,…
View more

IEA warns extreme heat will stress Iraq's transmission and distribution infrastructure

Iraq Electricity Grid Resilience is tested as extreme heat, sand and dust storms, and peak…
View more

Renewable energy now cheapest option for new electricity in most of the world: Report

Renewable Energy Cost Trends highlight IRENA data showing solar and wind undercut coal, as utility-scale…
View more

Sign Up for Electricity Forum’s Newsletter

Stay informed with our FREE Newsletter — get the latest news, breakthrough technologies, and expert insights, delivered straight to your inbox.

Electricity Today T&D Magazine Subscribe for FREE

Stay informed with the latest T&D policies and technologies.
  • Timely insights from industry experts
  • Practical solutions T&D engineers
  • Free access to every issue

Download the 2026 Electrical Training Catalog

Explore 50+ live, expert-led electrical training courses –

  • Interactive
  • Flexible
  • CEU-cerified