PPL, Met-Ed show big jumps in electric shut-offs


Substation Protection Training - Protect Transformers, Buses and Lines

Our customized live online or in‑person group training can be delivered to your staff at your location.

  • Live Online
  • 12 hours Instructor-led
  • Group Training Available
Regular Price:
$799
Coupon Price:
$699
Reserve Your Seat Today
Utilities have shut off electricity to more customers this year, with the biggest jumps being recorded by two eastern and central Pennsylvania electric utilities.

Shut-offs of electric service to PPL Corp. customers through May are up 124 percent versus the same period a year ago, while Metropolitan Edison Co. shut-offs are up 97 percent, according to statistics from the Pennsylvania Public Utility Commission.

Shut-offs statewide have risen from 40,313 to 55,366, or 37 percent higher than for the same period last year, as the economy slides. Foreclosures are up, hiring is stagnant and gas and food prices have risen precipitously, leaving more people struggling to pay their bills.

PPL and Met-Ed officials said the number of shut-offs has affected a relatively small portion of customers — about 1 percent. And they say the companies restored power to most of those customers after reaching payment agreements.

"It's a sign of the economy in general and we are seeing more customers falling behind on their bills," PPL spokesman George Lewis said.

Alan Jennings, executive director of the Community Action Committee of the Lehigh Valley, said the higher shut-off rate is a sign of the country's deepening economic problems.

"The lowest-income among us are the most threatened by it, but it's reaching families with incomes that are higher and higher," Jennings said.

PPL had reconnected 9,692 customers out of 13,327 shut-offs through May, while Met-Ed had restored power to 4,662 out of 5,953 shut-offs. Met-Ed has about 550,000 electric customers; PPL about 1.4 million.

Shut-offs by the state's largest power provider, Philadelphia-area utility Peco Energy Co., were up 27 percent through May. Two western Pennsylvania utilities, Allegheny Power Co. and Duquesne Light Co., reported fewer shut-offs this year, although those companies recorded among the state's higher per-customer shut-off rates last year, according to utility commission statistics.

The state's utility consumer advocate, Sonny Popowsky, said it is frightening that shut-offs are rising ahead of the expiration of 1990s rate caps that have protected Pennsylvania's utility customers from paying the true price of electricity.

Electricity bills for most of the state's electric customers are expected to rise between about 10 and 60 percent in 2010 and 2011.

Related News

In North Carolina, unpaid electric and water bills are driving families and cities to the financial brink

North Carolina Utility Arrears Crisis strains households and municipal budgets as COVID-19 cuts jobs; unpaid…
View more

Research shows that Ontario electricity customers want more choice and flexibility

Hydro One Account Customization lets Ontario customers pick billing due dates, enable balanced billing, get…
View more

How Should California Wind Down Its Fossil Fuel Industry?

California Managed Decline of Fossil Fuels aligns oil phaseout with carbon neutrality, leveraging ZEV adoption,…
View more

CALIFORNIA: Why your electricity prices are soaring

California Electricity Prices are surging across PG&E, SCE, and SDG&E territories, driven by fixed grid…
View more

Why Fort Frances wants to build an integrated microgrid to deliver its electricity

Fort Frances Microgrid aims to boost reliability in Ontario with grid-connected and island modes, Siemens…
View more

European gas prices fall to pre-Ukraine war level

European Gas Prices hit pre-invasion lows as LNG inflows, EU storage gains, and softer oil…
View more

Sign Up for Electricity Forum’s Newsletter

Stay informed with our FREE Newsletter — get the latest news, breakthrough technologies, and expert insights, delivered straight to your inbox.

Electricity Today T&D Magazine Subscribe for FREE

Stay informed with the latest T&D policies and technologies.
  • Timely insights from industry experts
  • Practical solutions T&D engineers
  • Free access to every issue

Download the 2026 Electrical Training Catalog

Explore 50+ live, expert-led electrical training courses –

  • Interactive
  • Flexible
  • CEU-cerified