Nova Scotia Power warns of phone scam


Substation Relay Protection Training

Our customized live online or in‑person group training can be delivered to your staff at your location.

  • Live Online
  • 12 hours Instructor-led
  • Group Training Available
Regular Price:
$699
Coupon Price:
$599
Reserve Your Seat Today
HALIFAX, NS – Nova Scotia Power is warning customers about a telephone scam in which a caller poses as a representative of the company and demands money via a pre-paid credit card.

In this scam, the caller states that the customerÂ’s account is in arrears and the person must immediately pay the balance owing or their power will be disconnected. The caller directs the person to buy a prepaid credit card, and then phone a 1-888 or 1-866 number to make payment. The fraudulent calls are also being made to customers of other electric utilities across Canada.

These calls are not from Nova Scotia Power. Nova Scotia Power never demands payment via prepaid credit cards. Any customers who are suspicious about a request for payment are urged to call our Customer Care Centre at 1-800-428-6230 to confirm its legitimacy. Nova Scotia Power would never call out of the blue and issue an ultimatum on the first contact. We do accept payments via credit card – though not by pre-paid credit.

Customers should report any attempted fraud to local police.

Related News

N.B. Power hits pause on large new electricity customers during crypto review

N.B. Power Crypto Mining Moratorium underscores electricity demand risks from bitcoin mining, straining the energy…
View more

Wind Power Surges in U.S. Electricity Mix

U.S. Wind Power 2025 drives record capacity additions, with FERC data showing robust renewable energy…
View more

EIA expects solar and wind to be larger sources of U.S. electricity generation this summer

US Summer Electricity Outlook 2022 projects rising renewable energy generation as utility-scale solar and wind…
View more

New Hydro One CEO aims to repair relationship with Ontario government — and investors

Hydro One CEO Mark Poweska aims to rebuild ties with Ontario's provincial government, investors, and…
View more

EDF and France reach deal on electricity prices-source

EDF Nuclear Power Price Deal sets a 70 euros/MWh reference price, adds consumer protection if…
View more

N.S. joins Western Climate Initiative for tech support for emissions plan

Nova Scotia Cap-and-Trade Program joins Western Climate Initiative to leverage emissions trading IT systems, track…
View more

Sign Up for Electricity Forum’s Newsletter

Stay informed with our FREE Newsletter — get the latest news, breakthrough technologies, and expert insights, delivered straight to your inbox.

Electricity Today T&D Magazine Subscribe for FREE

Stay informed with the latest T&D policies and technologies.
  • Timely insights from industry experts
  • Practical solutions T&D engineers
  • Free access to every issue

Live Online & In-person Group Training

Advantages To Instructor-Led Training – Instructor-Led Course, Customized Training, Multiple Locations, Economical, CEU Credits, Course Discounts.

Request For Quotation

Whether you would prefer Live Online or In-Person instruction, our electrical training courses can be tailored to meet your company's specific requirements and delivered to your employees in one location or at various locations.