Nova Scotia Power warns of phone scam
In this scam, the caller states that the customerÂ’s account is in arrears and the person must immediately pay the balance owing or their power will be disconnected. The caller directs the person to buy a prepaid credit card, and then phone a 1-888 or 1-866 number to make payment. The fraudulent calls are also being made to customers of other electric utilities across Canada.
These calls are not from Nova Scotia Power. Nova Scotia Power never demands payment via prepaid credit cards. Any customers who are suspicious about a request for payment are urged to call our Customer Care Centre at 1-800-428-6230 to confirm its legitimacy. Nova Scotia Power would never call out of the blue and issue an ultimatum on the first contact. We do accept payments via credit card – though not by pre-paid credit.
Customers should report any attempted fraud to local police.
Related News
Investigation reveals power company 'gamed' $100M from Ontario's electricity system
TORONTO - Hydro customers shelled out about $100 million in "inappropriate" payments to a natural gas plant that exploited flaws in how Ontario manages its private electricity generators, according to the Ontario Energy Board.
The company operating the Goreway Power Station in Brampton "gamed" the system for at least three years, according to an investigation by the provincial energy regulator.
The investigation also delivers stinging criticism of the provincial government's Independent Electricity System Operator (IESO), slamming it for a lack of oversight. The probe by the Ontario Energy Board's market surveillance panel was completed nearly a year ago, but was only made public in November because…
