Canadians show little interest in Smart Meters

By Digitalhome.ca


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The supply, price, and environmental costs of electricity are increasingly important issues across Canada. Consumers can become more energy efficient and potentially reduce costs by using Smart Meters, which track how much and when electricity is used in their homes.

However, despite heightened environmental awareness and concern, a new study by Ipsos Reid has found that Canadians are showing little interest in Smart Meters.

The pollsters found that less than one in four adults (23%) surveyed said they are “extremely” or “very interested” in Smart Meters while just over a third (37%) described themselves as being “somewhat interested”. Four-in-ten Canadians (40%) indicated that they are not interested in Smart Meters at all.

The firm believes the lack of interest is due to low awareness levels outside of Ontario and the governmentÂ’s failure to properly communicate their benefits.

Consumer awareness of Smart Meters was highest in Ontario where the provincial government has mandated that all homes must have one by 2010. The study found that 70% of Ontarians are aware of Smart Meters with another 30% saying they had not heard of the technology prior to the survey. Awareness elsewhere in Canada is significantly lower with one quarter having heard of Smart Meters in Alberta (25%), Atlantic Canada (24%) and Quebec (23%) and just two-in-ten in British Columbia (19%) and Saskatchewan/Manitoba (21%).

“Even in Ontario it appears that many consumers are unclear about the potential benefits of Smart Meters,” says Mark Laver, Associate Vice-President with Ipsos Reid.

“Governments and electricity providers will have to continue to communicate the benefits of Smart Meters to ensure a successful roll-out and adoption by the general public. Those in other provinces in particular have a great deal of education to do before launching Smart Meters.”

The research also questioned consumers about how often they would check their electricity consumption if information was made available via the Internet. A wide range of responses were received to this query. Just under four-in-ten (37%) Canadians would use the Internet to check their electricity consumption on a hourly (1%), daily (10%) or weekly (26%) basis, while another six-in-ten (62%) say they would do so monthly (17%), when their bill arrived (25%), or whenever their bill was more or less than expected (20%).

Laver continues, “The concern is that online viewing of energy consumption data will be a novelty item for many Canadians. The challenge for energy providers will be to find ways to keep consumers coming back to these sites to learn more about conservation and their consumption habits. In numerous studies consumers say they are concerned about the environment and conservation however, they do not appear to be willing to do the work to change their behaviors.”

The Ipsos Reid survey was an online survey of 2,725 Canadian adults conducted from April 11th to 17th of this year.

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Hydro-Quebec shocks cottage owner with $5,300 in retroactive charges

Hydro-Quebec back-billing arises from analogue meter errors and estimated consumption, leading to arrears for electricity usage; disputes over access, payment plans, and potential power diversion reviews can impact cottage owners near Gatineau.

 

Key Points

Hydro-Quebec back-billing recovers underbilled electricity from analogue meter errors or prolonged estimated use.

✅ Triggered by inaccurate analogue meters or missed readings

✅ Based on actual usage versus prior estimated consumption

✅ Payment plans may spread arrears; theft checks may adjust

 

A relaxing lakefront cottage has become a powerful source of stress for an Ottawa woman who Hydro-Quebec is charging $5,300 to cover what it says are years of undercharging for electricity usage.

The utility said an old analogue power meter is to blame for years of inaccurate electricity bills for the summer getaway near Gatineau, Que.

Separate from individual billing issues, Hydro-Quebec has also reported pandemic-related losses earlier this year.

Owner Jan Hodgins does not think she should be held responsible for the mistake, nor does she understand how her usage could have surged over the years.

“I’m very hydro conscious, because I was raised that way. When you left a room, you always turned the light out,” she told CTV Montreal on Wednesday, relating her shock after receiving some hefty bills from Hydro-Quebec on Sept. 22.

Hodgins said she mainly uses the cottage on weekends, does not heat the place when she is not there, and does not use a washer or dryer, to keep her energy footprint as small as possible. She’s owned the cottage for 14 years, during which she says her monthly bill has hovered around $40.

Hydro-Quebec said it has not had an accurate reading of her usage for several years, relying instead on consumption estimates to determine what she pays. The company recently reviewed her energy consumption back to 2014, and found their estimates were not accurate.

“In the past, she was consuming about 10 to 15 kilowatt hours per day. This summer she was more around 40 kilowatt hours per day,” Marc-Antoine Pouliot with Hydro-Quebec told CTV Ottawa.

Hodgins said that means her regular bill will now be more than twice the $200 her neighbours are paying for hydro each month, even with peak hydro rates in place.

Hydro-Quebec said it will correct the bill if its technicians discover that someone is illegally diverting power nearby.

Hodgins said it’s not her fault that technicians did not check her meter in person, and chose to rely on inaccurate estimates. Pouliot argues that reaching her cottage was too difficult.

“There was too much snow. There were conditions during the winter disconnection ban period, and the consequence was that people, our workers, were not able to reach the meter,” he said.

Hydro-Quebec said it is willing to stretch out the debt into monthly payments over a year, which Hodgins said amount to $440 per month on top of her regular bill.

Utilities also caution customers about scammers threatening shutoffs during billing disputes.

“I’m on a fixed income. I don’t have that kind of money. I’m completely distraught,” she said. “I don’t know what I’m going to do.”

 

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World Bank Backs India's Low-Carbon Transition with $1.5 Billion

World Bank Financing for India's Low-Carbon Transition accelerates clean energy deployment, renewable energy capacity, and energy efficiency, channeling climate finance into solar, wind, grid upgrades, and green jobs for sustainable development and climate resilience.

 

Key Points

$1.5B World Bank support to scale renewables, boost energy efficiency, and drive India's low-carbon growth.

✅ Funds solar, wind, and grid modernization projects

✅ Backs industrial and building energy-efficiency upgrades

✅ Catalyzes green jobs, innovation, and climate resilience

 

In a significant move towards bolstering India's efforts towards a low-carbon future, the World Bank has approved an additional $1.5 billion in financing. This article explores how this funding aims to support India's transition to cleaner energy sources, informed by global moves toward clean and universal electricity standards and market access, the projects it will fund, and the broader implications for sustainable development.

Commitment to Low-Carbon Transition

India, as one of the world's largest economies, faces substantial challenges in balancing economic growth with environmental sustainability. The country has committed to reducing its carbon footprint and enhancing energy efficiency through various initiatives and partnerships. The World Bank's financing represents a crucial step towards achieving these goals within the context of the global energy transition now underway, providing essential resources to accelerate India's transition towards a low-carbon economy.

Projects Supported by World Bank Funding

The $1.5 billion financing package will support several key projects aimed at advancing India's renewable energy sector and promoting sustainable development practices. These projects may include the expansion of solar and wind energy capacity, enhancing energy efficiency in industries and buildings, improving waste management systems, and fostering innovation in clean technologies.

Impact on Renewable Energy Sector

India's renewable energy sector stands to benefit significantly from the World Bank's financial support. With investments in solar and wind power projects, and broader shifts toward carbon-free electricity across utilities, the country can increase its renewable energy capacity, reduce dependency on fossil fuels, and mitigate greenhouse gas emissions. This expansion not only enhances energy security but also creates opportunities for job creation and economic growth in the clean energy sector.

Enhancing Energy Efficiency

In addition to renewable energy projects, the financing will likely focus on enhancing energy efficiency across various sectors. Improving energy efficiency in industries, transportation, and residential buildings is critical to reducing overall energy consumption, and analyses of decarbonizing Canada's electricity grid highlight how efficiency supports lower carbon emissions and progress toward sustainable development goals. The World Bank's support in this area can facilitate technological advancements and policy reforms that promote energy conservation practices.

Promoting Sustainable Development

The World Bank's financing is aligned with India's broader goals of promoting sustainable development and addressing climate change impacts. By investing in clean energy infrastructure and promoting environmentally sound practices, and amid momentum from the U.S. climate deal that shapes investment expectations, the funding contributes to enhancing resilience to climate risks, improving air quality, and fostering inclusive economic growth that benefits all segments of society.

Collaboration and Partnership

The approval of $1.5 billion in financing underscores the importance of international collaboration and partnership in advancing global climate goals, drawing lessons from China's path to carbon neutrality where relevant. The World Bank's engagement with India demonstrates a commitment to supporting developing countries in their efforts to transition towards sustainable development pathways and build resilience against climate change impacts.

Challenges and Opportunities

Despite the positive impact of the World Bank's financing, India faces challenges such as regulatory barriers, funding constraints, and technological limitations in scaling up renewable energy and energy efficiency initiatives, as well as evolving investor sentiment amid U.S. oil policy shifts that affect energy strategy. Addressing these challenges requires coordinated efforts from government agencies, private sector stakeholders, and international partners to overcome barriers and maximize the impact of investments in sustainable development.

Conclusion

The World Bank's approval of $1.5 billion in financing to support India's low-carbon transition marks a significant milestone in global efforts to combat climate change and promote sustainable development. By investing in renewable energy, enhancing energy efficiency, and fostering innovation, the funding contributes to building a cleaner, more resilient future for India and sets a precedent for international cooperation in addressing pressing environmental challenges worldwide.

 

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Is 5G a waste of electricity? Experts say it's complicated

5G Energy Costs highlight base station power consumption, carrier electricity bills, and carbon emissions in China, while advances in energy efficiency, sleep modes, and cooling systems aim to optimize low-latency networks and reduce operational expenses.

 

Key Points

5G energy costs rise with power-hungry base stations, yet per-bit efficiency and sleep modes help cut bills.

✅ 5G base stations use ~4x 4G electricity

✅ Per-bit 5G energy efficiency is ~4x better than 4G

✅ Sleep modes and advanced cooling reduce OPEX and emissions

 

As 5G developers look desperately for a "killer app" to prove the usefulness of the superfast wireless technology, mobile carriers in China are complaining about the high energy cost of 5G signal towers.

And the situation is, according to experts, more complicated than many have thought.

The costly 5G

5G technology can be 10 or more times faster than 4G and significantly more responsive to users' input, but the speed comes at a cost.

A 5G base station consumes "four times more electricity" than its 4G counterpart, said Ding Haiyu, head of wireless and terminals at the China Mobile Research Institute, during a symposium on 5G and carbon neutrality in Beijing, a key focus for countries pursuing a net-zero grid by 2050 worldwide.

But concerning each bit of data transmitted, 5G is four times more energy-efficient than 4G, according to Ding.

This means that mobile carriers should fully occupy their 5G network for as long time as possible, but that can be hard at this moment, as many people are still holding 4G smartphones.

"When the 5G stations are running without people using them, they are really electricity guzzlers," said Zhu Qingfeng, head of power supply design at China Information Technology Designing and Consulting Institute Co., Ltd., who represents China Unicom at the symposium. "Each of the three telecom carrier giants are emitting about ten million tonnes of carbon in the air."

"We have to shut down some 5G base stations at night to reduce emission," he added.

Some utilities are testing fuel cell solutions to keep backup batteries charged much longer, supporting network resilience at lower emissions.

A representative from China Telecom said electricity bills of the nationwide carrier reached a new high of 100 billion yuan (about $15 billion) a year, mirroring the power challenges for utilities as data center demand booms elsewhere.

Getting better

While admitting the excessive cost of 5G, experts at the symposium also agreed that the situation is improving, even as climate pressures on the grid continue to mount.

Ding listed a series of recent technologies that is helping reduce the energy use of 5G, including chips of better process, automatic sleeping and wake-up of base stations and liquid nitrogen-based cooling system, and superconducting cables as part of ongoing upgrades.

"We are aiming at halving the 5G electricity cost to only two times of 4G in two years," Ding said.

Experts also discussed the possibility of making use of 5G's low latency features to help monitoring the electricity grid, thus making the digital grid smarter and more cost effective.

G's energy cost is seen as a hot topic for the incoming World 5G Convention in Beijing in early August, alongside smart grid transformation themes. Stay tuned to CGTN Digital as we bring you the latest news about the convention and 5G technology.
 

 

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PG&E’s Pandemic Response Includes Precautionary Health and Safety Actions; Moratorium on Customer Shutoffs for Nonpayment

PG&E COVID-19 Shutoff Moratorium suspends service disconnections, offers flexible payment plans, and expands customer support with safety protocols, social distancing, and public health guidance for residential and commercial utility customers during the pandemic.

 

Key Points

A temporary halt to utility shutoffs with flexible payment plans to support PG&E customers during COVID-19.

✅ Suspends shutoffs for residential and commercial accounts

✅ Offers most flexible payment plans upon COVID-19 hardship

✅ Enhances safety: social distancing, PPE, remote work protocols

 

Pacific Gas and Electric Company has announced that due to the COVID-19 pandemic, it has voluntarily implemented a moratorium on service disconnections for non-payment, effective immediately. This suspension, similar to policies in New Jersey and New York, will apply to both residential and commercial customers and will remain in effect until further notice. To further support customers who may be impacted by the pandemic, PG&E will offer its most flexible pay plans to customers who indicate either an impact or hardship as a result of COVID-19. PG&E will continue to monitor current events and identify opportunities to support our customers and communities through concrete actions.

In addition to the moratorium on service shut-offs, PG&E’s response to the COVID-19 pandemic is focused on efforts to protect the health and safety of its customers, employees, contractors and the communities it serves, including ongoing wildfire risk reduction efforts that continue alongside its pandemic response. Actions the company has taken include providing guidance for employees who have direct customer contact to take social distancing precautionary measures, such as avoiding handshakes and wearing disposable nitrile gloves while in customers' homes, and continuing safety work related to power line-related fires across its service area.

Customers who visit local offices to pay bills and are sick or experiencing symptoms are being asked to use other payment options such as online or by phone, as seen when Texas utilities waived fees during the pandemic, at 1-877-704-8470.

“We recognize that this is a rapidly changing situation and an uncertain time for many of our customers. Our most important responsibility is the health and safety of our customers and employees. We also want to provide some relief from the stress and financial challenges many are facing during this worldwide, public health crisis, and with rates set to stabilize in 2025 the company remains focused on affordability. We understand that many of our customers may experience a personal financial strain due to the slowdown in the economy related to the pandemic, and programs like the Wildfire Assistance Program can help eligible customers,” said Chief Customer Officer and Senior Vice President Laurie Giammona.

Internally, the company is taking advanced cleaning measures, communicating best practices frequently with employees, and is asking its leaders to let employees work remotely if their job allows, while avoiding critical business disruption. PG&E has activated an enterprise-wide incident response team and is vigilantly monitoring the Centers for Disease Control and Prevention and World Health Organization for updates related to the virus. The company is committed to continue addressing customer service needs and does not expect any disruption in gas or electric service due to the public health crisis.

 

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Alberta creates fund to help communities hit by coal phase-out

Alberta Coal Community Transition Fund backs renewables, natural gas, and economic diversification, offering grants, workforce retraining, and community development to municipalities and First Nations as Alberta phases out coal-fired power by 2030.

 

Key Points

A provincial grant helping coal-impacted communities diversify, retrain workers, and transition to renewables by 2030.

✅ Grants for municipalities and First Nations

✅ Supports diversification and job retraining

✅ Focus on renewables, natural gas, and new sectors

 

The Coal Community Transition Fund is open to municipalities and First Nations affected as Alberta phases out coal-fired electricity by 2030 under the federal coal plan to focus on renewables and natural gas.

Economic Development Minister Deron Bilous says the government wants to ensure these communities thrive through the transition, aligning with views that fossil-fuel workers support the energy transition across the economy.

“Residents in our communities have concerns about the transition away from coal, even as discussions about phasing out fossil fuels in B.C. unfold nationally,” Rod Shaigec, mayor of Parkland County, said.

“They also have ideas on how we can mitigate the impacts on workers and diversify our economy, including clean energy partnerships to create new employment opportunities for affected workers. We are working to address those concerns and support their ideas. This funding means we can make those ideas a reality in various economic sectors of opportunity.”

The coal-mining town of Hanna, northeast of Calgary, has already received $450,000 through the program to work on economic diversification, exploring options like bridging the Alberta-B.C. electricity gap that could support new industries.

The application deadline for the coal transition fund is the end of November.

A provincial advisory panel is also expected to report back this fall on ways to create new jobs and retrain workers during the coal phase-out.

 

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New York State to investigate sites for offshore wind projects

NYSERDA Offshore Wind Data initiative funds geophysical and geotechnical surveys, seabed and soil studies on New York's shelf to accelerate siting, optimize foundation design, reduce costs, and advance clean energy deployment.

 

Key Points

State funding to support surveys and soil studies guiding offshore wind siting, design, and cost reduction.

✅ Up to $5.5M for geophysical and geotechnical data collection

✅ Focus on seabed soils, shelf geology, and foundation design inputs

✅ Accelerates siting, reduces risk, and lowers offshore wind costs

 

The New York State Energy Research and Development Authority (NYSERDA) is investing up to $5.5 million for the collection of geophysical and geotechnical data to determine future offshore wind development sites.

The funding is to look at seabed soil and geological data for the preliminary design and installation requirements for future offshore wind projects. Its part of N.Y. Gov. Andrew Cuomos plan to develop 9,000 megawatts of offshore wind energy by 2035.

Todays announcement is another step in Governor Cuomos steadfast march to achieving 9,000 megawatts of offshore wind by 2035, putting New York in a clear national leadership position when it comes to advancing this new industry through large-scale energy projects across the state. The surveys NYSERDA will be funding under this solicitation will expand the offshore wind industrys access to geophysical and geotechnical data that will provide the foundation for future offshore wind development in these areas, and accelerate project development while driving down costs, NYSERDA President and CEO Alicia Barton said.

NYSERDA will select one or more contractors to do the investigations, while recent DOE wind energy awards support complementary research, and develop a model for describing geophysical and geotechnical conditions. NYSERDA will also select a contractor to support project management and host the data that is collected. The submission deadline is Jan. 21, 2020.

Todays announcement builds on the data collected in a Geotechnical and Geophysical Desktop Study also released today, which includes information on the middle continental shelf off the shore of New York and New Jersey, where BOEM lease requests are shaping activity, creating a regional overview of the seafloor and sub-seafloor environment as it relates to offshore wind development.

Strong knowledge of environmental conditions and factors, including seabed soil conditions, are essential for the installation of offshore projects, such as Long Island proposals, but only a limited amount of soil sampling and testing has been undertaken to date.

The collection of geophysical and geotechnical data from areas off of New Yorks Atlantic coast is yet another demonstration of New Yorks leadership promoting the responsible development of offshore wind. The data generated by this initiative will ultimately lead to better projects, lower cost, and enhanced safety. New York is leading the way to a clean energy future, as the state finalizes renewable project contracts that expand capacity, and relying on data collection and sound science to get us there, New York Offshore Wind Alliance Director Joe Martens said.

 

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