Lakeview^^s win is another^^s loss
MISSISSAUGA, ONTARIO - The province^^s decision not to build a new power plant on a Lakeview site, an industrial area for more than a century, leaves a big question unanswered: Just where will a new generator go?
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What Will Drive Utility Revenue When Electricity Is Free?
WASHINGTON - The latest electric utility customer satisfaction survey results from the American Customer Satisfaction Index (ACSI) Energy Utilities report reveal that nearly every investor-owned utility saw customer satisfaction go down from 2018 to 2019. Residential customers are sending a clear message in the report: They want more transparency and control over energy usage, billing and ways to reduce costs.
With both customer satisfaction and utility revenues on the decline, utilities are facing daunting challenges to their traditional business models. That said, it is the utilities that see these changing times as an opportunity to evolve that will become the energy…
