Massachusetts DPU upholds $8 million National Grid fine

MASSACHUSETTS - The state Department of Public Utilities has upheld an $8 million fine against National Grid for poor customer service in 2006.

The Massachusetts Electric Co. — which now operates under the Grid umbrella — argued that four difficult storms lowered its rating in a state review of its 2006 performance. The company asked that the storms be excluded from the review.

DPU said in the ruling it would not exempt the storms because Mass. Electric had fallen short in the rest of its performance review.

National Grid spokeswoman Debbie Drew said the company was disappointed, but is looking for the best way to credit the $8 million to its customers.

The utility must also rebate $30,000 to customers of Nantucket Electric, also a National Grid company.

Related News

electricity lines

Coal demand dropped in Europe over winter despite energy crisis

PARIS - The EU burned less coal this winter during the energy crisis than in previous years, according to an analysis, quashing fears that consumption of the most polluting fossil fuel would soar as countries scrambled to find substitutes for lost supplies of Russian gas.

The study from energy think-tank Ember shows that between October 2022 and March 2023 coal generation fell 27 terawatt hours, or almost 11 per cent year on year, while gas generation fell 38 terawatt hours, as consumers cut electricity consumption in response to soaring prices.

Renewable energy supplies also rose, with combined wind, solar and hydroelectric output…

READ MORE

With a Focus on Local Response, PG&E Prepares for Winter Storm Season

READ MORE

power lines

Buyer's Remorse: Questions about grid modernization affordability

READ MORE

energy chart

Energy dashboard: how is electricity generated in Great Britain?

READ MORE

puerto rico cleanup

New Rules for a Future Puerto Rico Microgrid Landscape

READ MORE