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-- Automated meter reading technology can do more than improve operational efficiency for electric utilities; it can also generate thousands of dollars in revenue, according to Deriving Revenue from AMR, a new industry report from Chartwell Inc.

Many utilities are using AMR systems and AMR-related experience to offer data or meter-related services. For a fee, some electric utilities are providing Web-based interval and power quality data, as well as meter reads for other utilities. One large northeastern utility is charging customers as much as $300 for previous-day and historical data over the Web, while utilities in Florida can charge as much as $75 for providing power quality information.

Additionally, utilities can employ their AMR installation and operational experience to provide AMR retrofit and consulting services. One of two case studies included in Deriving Revenue from AMR describes how one small utility in Minnesota takes in about $85,000 a year for completing meter testing and AMR retrofits. At least one other cooperative, however, has seen the AMR meter services market "dry-up."

Although some experts are skeptical of AMR's effectiveness in detecting theft, some electric utilities have credited AMR for recovering and preventing the loss of more than $10,000 in stolen power costs.

Deriving Revenue from AMR, which is available from Chartwell for $250, is part of The Chartwell AMR Report Research Series. Membership in the series is available for $2,495 annually.

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