PowerStream alerting customers to phone scam
According to the reports, customers are receiving phone calls from people claiming to be from the ‘termination department’ of their local electric utility. The calls are being made from a 1-800 phone number and victims are being threatened with having their electrical service disconnected if they do not immediately provide payment in the form of a pre-paid debit card or wire transfer.
PowerStream never asks for a pre-paid credit card payment or wire transfer in overdue account situations nor does its Customer Service department call from an outbound 1-800 number. The companyÂ’s standard procedure is to provide multiple notices prior to disconnection including an automated reminder call as well PowerStream always hand delivers a Final Notice to the service address prior to any disconnection occurring.
In the event customers receive a suspicious call:
- Do not provide any personal information including PowerStream or credit card account numbers
- Collect any information possible about the caller
- Contact PowerStream’s Customer Service department at 1-877-963-6900 during regular business hours, Monday-Friday 8 a.m. – 4:30 p.m. to report the incident
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ATLANTA - Georgia Power announced that the typical residential customer using 1,000-kilowatt hours will receive an $11.29 credit on their June bill.
This reflects implementation of a one-time $51.5 million credit for customers, approved by the Georgia Public Service Commission, as a result of
Georgia Power's 2018 financial results.
Pairing the June credit with new, lower fuel rates recently announced, the typical residential customer would see a reduction of $21.55 in June.
The amount each customer receives will vary based on their 2018 usage. Georgia Power will apply the credit to June bills for customers who had active accounts as of Dec. 31, 2018,…
