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Alberta Bill 34 stabilizes electricity prices by empowering the Balancing Pool to borrow, smooth wholesale volatility, and extend PPA cost recovery, protecting consumers with rate stability, predictable power bills, and a reliable grid transition.

 

Key Points

Alberta Bill 34 allows Balancing Pool financing to smooth PPA costs and stabilize electricity prices for consumers.

✅ Loan access for Balancing Pool to manage obligations

✅ Spreads PPA costs to 2030 to reduce monthly charges

✅ Smooths wholesale volatility, stabilizing consumer power bills

 

Proposed legislation would further reduce price volatility in the electricity system and support the province’s made-in-Alberta transition to a stable and reliable system under new electricity rules that puts consumers first.

Bill 34, the Electric Utilities Amendment Act, would allow the Balancing Pool to borrow money from the province to manage its funding obligations. This change, in conjunction with Ministerial Orders that allow the Balancing Pool to smooth price volatility over a longer period of time, would support electricity costs remaining low and stable.

Currently, the average electricity consumer receives a Balancing Pool credit of $1.95 on their monthly bill.

Without the changes proposed in Bill 34, including electricity market changes in Alberta, the Balancing Pool would have to remove that credit and apply a charge of $8.40 per month (approximately $100 per year) starting Jan. 1, 2017, with similar charges applied until the end of 2020.

With the changes proposed in Bill 34 and with supporting regulations that give the Balancing Pool until 2030 to meet its net zero obligation, the charge would instead be 67 cents per month for the average consumer. That’s the equivalent of a
0.1 cent/KWh increase in electricity prices, and $7.73 less per month than if the government hadn’t acted. The amount will be reviewed annually and adjusted as necessary based on the wholesale price of electricity, amid Calgary retailer pushback over a broader market overhaul.

The changes – which allow the Balancing Pool to manage the cost of the power companies’ return of PPAs earlier this year – in conjunction with reaching a settlement with one of the PPA buyers and tentative settlements with two others, would protect consumers and provide price stability as the province transitions its electricity system and implements changes to production and payment across the market.

By extending the operations of the Balancing Pool, providing a loan and setting the initial consumer charge under a consumer price cap approach, the province is ensuring that consumers do not see an immediate and disproportionate increase to power bills from the companies returning their power contracts. These changes complement the government’s work with the companies to settle the PPA disputes. The government will continue to work with the Balancing Pool to understand what steps the Balancing Pool could take to further reduce the cost impact on consumers.

Additionally, Robert Bhatia has been appointed to chair the Balancing Pool’s Board of Directors. The appointment is effective November 29, 2016.

Mr. Bhatia brings a wealth of knowledge and experience to the Balancing Pool, particularly in the areas of financial and fiscal management, strategic leadership, policy and legislation, governance, and operations. During his more than 30 years working for the Government of Alberta, Mr. Bhatia worked in government ministries responsible for finance and revenue, most notably in deputy minister roles.

Source: Energy Alberta

 

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Why power companies should be investing in carbon-free electricity

Noncarbon Electricity Investment Strategy helps utilities hedge policy uncertainty, carbon tax risks, and emissions limits by scaling wind, solar, and CCS, avoiding stranded assets while balancing costs, reliability, and climate policy over decades.

 

Key Points

A strategy for utilities to invest 20-30 percent of capacity in low carbon sources to hedge emissions and carbon risks.

✅ Hedges future carbon tax and emissions limits

✅ Targets 20-30 percent of new generation from clean sources

✅ Reduces stranded asset risk and builds renewables capacity

 

When utility executives make decisions about building new power plants, a lot rides on their choices. Depending on their size and type, new generating facilities cost hundreds of millions or even billions of dollars. They typically will run for 40 or more years — 10 U.S. presidential terms. Much can change during that time.

Today one of the biggest dilemmas that regulators and electricity industry planners face is predicting how strict future limits on greenhouse gas emissions will be. Future policies will affect the profitability of today’s investments. For example, if the United States adopts a carbon tax 10 years from now, it could make power plants that burn fossil fuels less profitable, or even insolvent.

These investment choices also affect consumers. In South Carolina, utilities were allowed to charge their customers higher rates to cover construction costs for two new nuclear reactors, which have now been abandoned because of construction delays and weak electricity demand. Looking forward, if utilities are reliant on coal plants instead of solar and wind, it will be much harder and more expensive for them to meet future emissions targets, even as New Zealand's electrification push accelerates abroad. They will pass the costs of complying with these targets on to customers in the form of higher electricity prices.

With so much uncertainty about future policy, how much should we be investing in noncarbon electricity generation in the next decade? In a recent study, we proposed optimal near-term electricity investment strategies to hedge against risks and manage inherent uncertainties about the future.

We found that for a broad range of assumptions, 20 to 30 percent of new generation in the coming decade should be from noncarbon sources such as wind and solar energy across markets. For most U.S. electricity providers, this strategy would mean increasing their investments in noncarbon power sources, regardless of the current administration’s position on climate change.

Many noncarbon electricity sources — including wind, solar, nuclear power and coal or natural gas with carbon capture and storage — are more expensive than conventional coal and natural gas plants. Even wind power, which is often mentioned as competitive, is actually more costly when accounting for costs such as backup generation and energy storage to ensure that power is available when wind output is low.

Over the past decade, federal tax incentives and state policies designed to promote clean electricity sources spurred many utilities to invest in noncarbon sources. Now the Trump administration is shifting federal policy back toward promoting fossil fuels. But it can still make economic sense for power companies to invest in more expensive noncarbon technologies if we consider the potential impact of future policies.

How much should companies invest to hedge against the possibility of future greenhouse gas limits? On one hand, if they invest too much in noncarbon generation and the federal government adopts only weak climate policies throughout the investment period, utilities will overspend on expensive energy sources.

On the other hand, if they invest too little in noncarbon generation and future administrations adopt stringent emissions targets, utilities will have to replace high-carbon energy sources with cleaner substitutes, which could be extremely costly.

 

Economic modeling with uncertainty

We conducted a quantitative analysis to determine how to balance these two concerns and find an optimal investment strategy given uncertainty about future emissions limits. This is a core choice that power companies have to make when they decide what kinds of plants to build.

First we developed a computational model that represents the sectors of the U.S. economy, including electric power. Then we embedded it within a computer program that evaluates decisions in the electric power sector under policy uncertainty.

The model explores different electric power investment decisions under a wide range of future emissions limits with different probabilities of being implemented. For each decision/policy combination, it computes and compares economy-wide costs over two investment periods extending from 2015 to 2030.

We looked at costs across the economy because emissions policies impose costs on consumers and producers as well as power companies. For example, they may lead to higher electricity, fuel or product prices. By seeking to minimize economy-wide costs, our model identifies the investment decision that produces the greatest overall benefits to society.

 

More investments in clean generation make economic sense

We found that for a broad range of assumptions, the optimal investment strategy for the coming decade is for 20 to 30 percent of new generation to be from noncarbon sources. Our model identified this as the best level because it best positions the United States to meet a wide range of possible future policies at a low cost to the economy.

From 2005-2015, we calculated that about 19 percent of the new generation that came online was from noncarbon sources. Our findings indicate that power companies should put a larger share of their money into noncarbon investments in the coming decade.

While increasing noncarbon investments from a 19 percent share to a 20 to 30 percent share of new generation may seem like a modest change, it actually requires a considerable increase in noncarbon investment dollars. This is especially true since power companies will need to replace dozens of aging coal-fired power plants that are expected to be retired.

In general, society will bear greater costs if power companies underinvest in noncarbon technologies than if they overinvest. If utilities build too much noncarbon generation but end up not needing it to meet emissions limits, they can and will still use it fully. Sunshine and wind are free, so generators can produce electricity from these sources with low operating costs.

In contrast, if the United States adopts strict emissions limits within a decade or two, they could prevent carbon-intensive generation built today from being used. Those plants would become “stranded assets” — investments that are obsolete far earlier than expected, and are a drain on the economy.

Investing early in noncarbon technologies has another benefit: It helps develop the capacity and infrastructure needed to quickly expand noncarbon generation. This would allow energy companies to comply with future emissions policies at lower costs.

 

Seeing beyond one president

The Trump administration is working to roll back Obama-era climate policies such as the Clean Power Plan, and to implement policies that favor fossil generation. But these initiatives should alter the optimal strategy that we have proposed for power companies only if corporate leaders expect Trump’s policies to persist over the 40 years or more that these new generating plants can be expected to run.

Energy executives would need to be extremely confident that, despite investor pressure from shareholders, the United States will adopt only weak climate policies, or none at all, into future decades in order to see cutting investments in noncarbon generation as an optimal near-term strategy. Instead, they may well expect that the United States will eventually rejoin worldwide efforts to slow the pace of climate change and adopt strict emissions limits.

In that case, they should allocate their investments so that at least 20 to 30 percent of new generation over the next decade comes from noncarbon sources. Sustaining and increasing noncarbon investments in the coming decade is not just good for the environment — it’s also a smart business strategy that is good for the economy.

 

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Russians hacked into US electric utilities: 6 essential reads

U.S. power grid cyberattacks expose critical infrastructure to Russian hackers, DHS warns, targeting SCADA, smart grid sensors, and utilities; NERC CIP defenses, microgrids, and resilience planning aim to mitigate outages and supply chain disruptions.

 

Key Points

U.S. power grid cyberattacks target utility control systems, risking outages, disruption, requiring stronger defenses.

✅ Russian access to utilities and SCADA raises outage risk

✅ NERC CIP, DHS, and utilities expand cyber defenses

✅ Microgrids and renewables enhance resilience, islanding capability

 

The U.S. Department of Homeland Security has revealed that Russian government hackers accessed control rooms at hundreds of U.S. electrical utility companies, gaining far more access to the operations of many more companies than previously disclosed by federal officials.

Securing the electrical grid, upon which is built almost the entirety of modern society, is a monumental challenge. Several experts have explained aspects of the task, potential solutions and the risks of failure for The Conversation:

 

1. What’s at stake?

The scale of disruption would depend, in part, on how much damage the attackers wanted to do. But a major cyberattack on the electricity grid could send surges through the grid, much as solar storms have done.

Those events, explains Rochester Institute of Technology space weather scholar Roger Dube, cause power surges, damaging transmission equipment. One solar storm in March 1989, he writes, left “6 million people without power for nine hours … [and] destroyed a large transformer at a New Jersey nuclear plant. Even though a spare transformer was nearby, it still took six months to remove and replace the melted unit.”

More serious attacks, like larger solar storms, could knock out manufacturing plants that build replacement electrical equipment, gas pumps to fuel trucks to deliver the material and even “the machinery that extracts oil from the ground and refines it into usable fuel. … Even systems that seem non-technological, like public water supplies, would shut down: Their pumps and purification systems need electricity.”

In the most severe cases, with fuel-starved transportation stalled and other basic infrastructure not working, “[p]eople in developed countries would find themselves with no running water, no sewage systems, no refrigerated food, and no way to get any food or other necessities transported from far away. People in places with more basic economies would also be without needed supplies from afar.”

 

2. It wouldn’t be the first time

Russia has penetrated other countries’ electricity grids in the past, and used its access to do real damage. In the middle of winter 2015, for instance, a Russian cyberattack shut off the power to Ukraine’s capital in the middle of winter 2015.

Power grid scholar Michael McElfresh at Santa Clara University discusses what happened to cause hundreds of thousands of Ukrainians to lose power for several hours, and notes that U.S. utilities use software similar to their Ukrainian counterparts – and therefore share the same vulnerabilities.

 

3. Security work is ongoing

These threats aren’t new, write grid security experts Manimaran Govindarasu from Iowa State and Adam Hahn from Washington State University. There are a lot of people planning defenses, including the U.S. government, as substation attacks are growing across the country. And the “North American Electric Reliability Corporation, which oversees the grid in the U.S. and Canada, has rules … for how electric companies must protect the power grid both physically and electronically.” The group holds training exercises in which utility companies practice responding to attacks.

 

4. There are more vulnerabilities now

Grid researcher McElfresh also explains that the grid is increasingly complex, with with thousands of companies responsible for different aspects of generating, transmission, and delivery to customers. In addition, new technologies have led companies to incorporate more sensors and other “smart grid” technologies. He describes how that, as a recent power grid report card underscores, “has created many more access points for penetrating into the grid computer systems.”

 

5. It’s time to ramp up efforts

The depth of access and potential control over electrical systems means there has never been a better time than right now to step up grid security amid a renewed focus on protecting the grid among policymakers and utilities, writes public-utility researcher Theodore Kury at the University of Florida. He notes that many of those efforts may also help protect the grid from storm damage and other disasters.

 

6. A possible solution could be smaller grids

One protective effort was identified by electrical engineer Joshua Pearce at Michigan Technological University, who has studied ways to protect electricity supplies to U.S. military bases both within the country and abroad. He found that the Pentagon has already begun testing systems, as the military ramps up preparation for major grid hacks, that combine solar-panel arrays with large-capacity batteries. “The equipment is connected together – and to buildings it serves – in what is called a ‘microgrid,’ which is normally connected to the regular commercial power grid but can be disconnected and become self-sustaining when disaster strikes.”

He found that microgrid systems could make military bases more resilient in the face of cyberattacks, criminals or terrorists and natural disasters – and even help the military “generate all of its electricity from distributed renewable sources by 2025 … which would provide energy reliability and decrease costs, [and] largely eliminate a major group of very real threats to national security.”

 

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Power Outage Affects 13,000 in North Seattle

North Seattle Power Outage disrupts 13,000 in Ballard, Northgate, and Lake City as Seattle City Light crews repair equipment failures. Aging infrastructure, smart grid upgrades, microgrids, and emergency preparedness highlight resilience and reliability challenges.

 

Key Points

A major outage affecting 13,000 in North Seattle from equipment failures and aging grid, prompting repairs and planning.

✅ 13,000 customers in Ballard, Northgate, Lake City affected

✅ Cause: equipment failures and aging infrastructure

✅ Crews, smart grid upgrades, and preparedness improve resilience

 

On a recent Wednesday morning, a significant power outage struck a large area of North Seattle, affecting approximately 13,000 residents and businesses. This incident not only disrupted daily routines, as seen in a recent London outage, but also raised questions about infrastructure reliability and emergency preparedness in urban settings.

Overview of the Outage

The outage began around 9 a.m., with initial reports indicating that neighborhoods including Ballard, Northgate, and parts of Lake City were impacted. Utility company Seattle City Light quickly dispatched crews to identify the cause of the outage and restore power as soon as possible. By noon, the utility reported that repairs were underway, with crews working diligently to restore service to those affected.

Such outages can occur for various reasons, including severe weather, such as windstorm-related failures, equipment failure, or accidents involving utility poles. In this instance, the utility confirmed that a series of equipment failures contributed to the widespread disruption. The situation was exacerbated by the age of some infrastructure in the area, highlighting ongoing concerns about the need for modernization and upgrades.

Community Impact

The power outage caused significant disruptions for residents and local businesses. Many households faced challenges as their morning routines were interrupted—everything from preparing breakfast to working from home became more complicated without electricity. Schools in the affected areas also faced challenges, as some had to adjust their schedules and operations.

Local businesses, particularly those dependent on refrigeration and electronic payment systems, felt the immediate impact. Restaurants struggled to serve customers without power, while grocery stores dealt with potential food spoilage, leading to concerns about lost inventory and revenue. The outage underscored the vulnerability of businesses to infrastructure failures, as recent Toronto outages have shown, prompting discussions about contingency plans and backup systems.

Emergency Response

Seattle City Light’s swift response was crucial in minimizing the outage's impact. Utility crews worked through the day to restore power, and the company provided regular updates to the community, keeping residents informed about progress and estimated restoration times. This transparent communication was essential in alleviating some of the frustration among those affected, and contrasts with extended outages in Houston that heightened public concern.

Furthermore, the outage served as a reminder of the importance of emergency preparedness for both individuals and local governments, and of utility disaster planning that supports resilience. Many residents were left unprepared for an extended outage, prompting discussions about personal emergency kits, alternative power sources, and community resources available during such incidents. Local officials encouraged residents to stay informed about power outages and to have a plan in place for emergencies.

Broader Implications for Infrastructure

This incident highlights the broader challenges facing urban infrastructure. Many cities, including Seattle, are grappling with aging power grids that struggle to keep up with modern demands, and power failures can disrupt transit systems like the London Underground during peak hours. Experts suggest that regular assessments and updates to infrastructure are critical to ensuring reliability and resilience against both natural and human-made disruptions.

In response to increasing frequency and severity of power outages, including widespread windstorm outages in Quebec, there is a growing call for investment in modern technologies and infrastructure. Smart grid technology, for instance, can enhance monitoring and maintenance, allowing utilities to respond more effectively to outages. Additionally, renewable energy sources and microgrid systems could offer more resilience and reduce reliance on centralized power sources.

The recent power outage in North Seattle was a significant event that affected thousands of residents and businesses. While the immediate response by Seattle City Light was commendable, the incident raised important questions about infrastructure reliability and emergency preparedness. As cities continue to grow and evolve, the need for modernized power systems and improved contingency planning will be crucial to ensuring that communities can withstand future disruptions.

As residents reflect on this experience, it serves as a reminder of the interconnectedness of urban living and the critical importance of reliable infrastructure in maintaining daily life. With proactive measures, cities can work towards minimizing the impact of such outages and building a more resilient future for their communities.

 

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Power Co-Op Gets Bond Rating Upgrade After Exiting Kemper Deal

Cooperative Energy bond rating upgrade signals lower debt costs as Fitch lifts GO Zone Bonds to A, reflecting Kemper exit, shift to owned generation, natural gas, and renewable energy for co-op members and borrowing rates.

 

Key Points

Fitch raised Cooperative Energy's GO Zone Bonds to A, cutting debt costs after Kemper exit and shift to natural gas.

✅ Fitch upgrades 2009A GO Zone Bonds from A- to A.

✅ Kemper divestment reduced risk and exposure to coal.

✅ Shift to owned generation, natural gas, renewables lowers costs.

 

Cooperative Energy and its 11 co-op members will see lower debt costs on $35.4 million bond; similar to regional utilities offering one-time bill decreases for customers recently.

Bailing out of its 15 percent ownership stake in Mississippi Power’s Kemper gasification plant, amid debates over coal and nuclear subsidies in federal policy, has helped Hattiesburg-based Cooperative Energy gain a ratings upgrade on a $35.4 million bond issue.

The electric power co-op, which changed its name to Cooperative Energy from South Mississippi Electric Power Association in November, received a ratings upgrade from A- to A for its 2009 2009A Mississippi Business Finance Corporation Gulf Opportunity Zone Bonds, even as other utilities announced bill reductions for customers during 2020.

“This rating upgrade reflects the success of our strategy to move from purchased power to owned generation resources, and from coal to natural gas and renewable energy as clean energy priorities gain traction,” said Cooperative Energy President/CEO Jim Compton in a press release.  “The result for our members is lower borrowing costs and more favorable rates.”

An “A” rating from Fitch designates the bond issue as “near premium quality,” a status noted as utilities adapted to pandemic-era electricity demand trends nationwide.

 

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Russia to Ban Bitcoin Mining Amid Electricity Deficit

Russia Bitcoin Mining Ban highlights electricity deficits, grid stability concerns, and sustainability challenges, prompting stricter cryptocurrency regulation as mining operations in Siberia face shutdowns, relocations, and renewed focus on energy efficiency and resource allocation.

 

Key Points

Policy halting Bitcoin mining in key regions to ease electricity deficits, stabilize the grid, and prioritize energy.

✅ Targets high-load regions like Siberia facing electricity deficits

✅ Protects residential and industrial energy security, limits outages

✅ Prompts miner relocations, regulation, and potential renewables

 

In a significant shift in its stance on cryptocurrency, Russia has announced plans to ban Bitcoin mining in several key regions, primarily due to rising electricity deficits. This move highlights the ongoing tensions between energy management and the growing demand for cryptocurrency mining, which has sparked a robust debate about sustainability and resource allocation in the country.

Background on Bitcoin Mining in Russia

Russia has long been a major player in the global cryptocurrency landscape, particularly in Bitcoin mining. The country’s vast and diverse geography offers ample opportunities for mining, with several regions boasting low electricity costs and cooler climates that are conducive to operating the high-powered computers used for mining, similar to Iceland's mining boom in cold regions.

However, the boom in mining activities has put a strain on local electricity grids, as seen with BC Hydro suspensions in Canada, particularly as demand for energy continues to rise. This situation has become increasingly untenable, leading government officials to reconsider the viability of allowing large-scale mining operations.

Reasons for the Ban

The decision to ban Bitcoin mining in certain regions stems from a growing electricity deficit that has been exacerbated by both rising temperatures and increased energy consumption. Reports indicate that some regions are struggling to meet domestic energy needs, and jurisdictions like Manitoba's pause on crypto connections reflect similar grid concerns, particularly during peak consumption periods. Officials have expressed concern that continuing to support cryptocurrency mining could lead to blackouts and further strain on the electrical infrastructure.

Additionally, this ban is seen as a measure to redirect energy resources toward more critical sectors, including residential heating and industrial needs. By curbing Bitcoin mining, the government aims to prioritize the energy security of its citizens and maintain stability within its energy markets and the wider global electricity market dynamics.

Regional Impact

The regions targeted by the ban include areas that have seen a significant influx of mining operations, often attracted by the low costs of electricity. For instance, Siberia, known for its abundant natural resources and inexpensive power, has become a major center for miners. The ban is likely to have profound implications for local economies that have come to rely on the influx of investments from cryptocurrency companies.

Many miners are expected to be affected financially as they may have to halt operations or relocate to regions with more favorable regulations. This could lead to job losses and a decline in local business activities that have sprung up around the mining industry, such as hardware suppliers and tech services.

Broader Implications for Cryptocurrency in Russia

This ban reflects a broader trend within Russia’s approach to cryptocurrencies. While the government has been cautious about outright banning digital currencies, it has simultaneously sought to regulate the industry more stringently. Recent legislation has aimed to establish a legal framework for cryptocurrencies, focusing on taxation and oversight while navigating the balance between innovation and regulation.

As other countries around the world grapple with the implications of cryptocurrency mining, Russia’s decision adds to the narrative of the challenges associated with energy consumption in this sector. The international community is increasingly aware of the environmental impact of Bitcoin mining, which has come under fire for its significant energy use and carbon footprint.

Future of Mining in Russia

Looking ahead, the future of Bitcoin mining in Russia remains uncertain. While some regions may implement strict bans, others could potentially embrace a more regulated approach to mining, provided it aligns with energy availability and environmental considerations. The country’s vast landscape offers opportunities for innovative solutions, such as utilizing renewable energy sources, even as India's solar growth slows amid rising coal generation, to power mining operations.

As global attitudes toward cryptocurrency evolve, Russia will likely continue to adapt its policies in response to both domestic energy needs and international pressures, including Europe's shift away from Russian energy that influence policy choices. The balance between fostering a competitive cryptocurrency market and ensuring energy sustainability will be a key challenge for Russian policymakers moving forward.

Russia’s decision to ban Bitcoin mining in key regions marks a pivotal moment in the intersection of cryptocurrency and energy management. As the nation navigates its energy deficits, the implications for the mining industry and the broader cryptocurrency landscape will be significant. This move not only underscores the need for responsible energy consumption in the digital age but also reflects the complexities of integrating emerging technologies within existing frameworks of governance and infrastructure. As the situation unfolds, all eyes will be on how Russia balances innovation with sustainability in its approach to cryptocurrency.

 

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Hydro One wants to spend another $6-million to redesign bills

Hydro One Bill Redesign Spending sparks debate over Ontario Energy Board regulation, rate applications, privatization, and digital billing upgrades, as surveys cite confusing invoices under the Fair Hydro Plan for residential, commercial, and industrial customers.

 

Key Points

$15M project to simplify Hydro One bills, upgrade systems, and improve digital billing for commercial customers.

✅ $9M spent; $6M proposed for C&I and large-account changes.

✅ OEB to rule amid rate application and privatization scrutiny.

✅ Survey: 40% of customers struggled to understand bills.

 

Ontario's largest and recently privatized electricity utility has spent $9-million to redesign bills and is proposing to spend an additional $6-million on the project.

Hydro One has come under fire for spending since the Liberal government sold more than half of the company, notably for its CEO's $4.5-million pay.

Now, the NDP is raising concerns with the $15-million bill redesign expense contained in a rate application from the formerly public utility.

"I don't think the problem we face is a bill that people can't understand, I think the problem is rates that are too high," said energy critic Peter Tabuns. "Fifteen million dollars seems awfully expensive to me."

But Hydro One says a 2016 survey of its customers indicated about 40 per cent had trouble understanding their bills.

Ferio Pugliese, the company's executive vice-president of customer care and corporate affairs, said the redesign was aimed at giving customers a simpler bill.

"The new format is a format that when tested and put in front of our customers has been designed to give customers the four or five salient items they want to see on their bill," he said.

About $9-million has already gone into redesigning bills, mostly for residential customers, Pugliese said. Cosmetic changes to bills account for about 25 per cent of the cost, with the rest of the money going toward updating information systems and improving digital billing platforms, he said.

The additional $6-million Hydro One is looking to spend would go toward bill changes mostly for its commercial, industrial and large distribution account customers.

Energy Minister Glenn Thibeault noted in a statement that the Ontario Energy Board has yet to decide on the expense, but he suggested he sees the bill redesign as necessary alongside legislation to lower electricity rates introduced by the province.

"With Ontarians wanting clearer bills that are easier to understand, Hydro One's bill redesign project is a necessary improvement that will help customers," he wrote.

"Reductions from the Fair Hydro Plan (the government's 25 per cent cut to bills last year) are important information for both households and businesses, and it's our job to provide clear, helpful answers whenever possible."

The OEB recently ordered Hydro One to lower a rate increase it had been seeking for this year to 0.2 per cent down from 4.8 per cent.

The regulator also rejected a Hydro One proposal to give shareholders all of the tax savings generated by the IPO in 2015 when the Liberal government first began partially privatizing the utility. The OEB instead mandated shareholders receive 62 per cent of the savings while ratepayers receive the remaining 38 per cent.

 

 

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