Consumers in Power Markets Will Soon Change the Industry


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Consumer-Driven Power Markets are reshaping electricity with transactive energy, demand response, DERs like rooftop solar, storage, and EVs, altering wholesale-retail dynamics, pricing, and regulation while spawning new business models and competition.

 

Key Points

Markets where consumers trade electricity via transactive energy and DERs, reshaping pricing and grid operations.

✅ Transactive energy and peer-to-peer trading emerge

✅ DERs: solar, storage, EVs enable prosumer participation

✅ Regulatory, pricing, and investment models face conflicts

 

MCLEAN, VIRGINIA - The role of consumers as competitive suppliers in power markets will greatly increase in the near future.This will significantly change the electricity industry, creating new business models and intensifying electricity competition and conflict. The electric power industry and its regulators will need to confront these changes now and make smart—but difficult—decisions in order for businesses to survive and thrive.

Markets that enable consumers to buy and sell electricity are being created across the country. Consumer participation in these markets will have profound impacts on the business of electricity and will set up new competitions and conflicts.

Consumers empowered by new technologies are seeking to take advantage of opportunities in these markets. Demand response, solar energy and other types of on-site generation, energy storage, electric vehicles, and the internet are combining to create these significant new opportunities as utility trends accelerate across the sector.

A new report by Bluewave Resources, LLC, “Rising Power: How Customer Participation in Power Markets Will Change the Electricity Business,” explores the power markets of the future and the business models that will be created for those markets.

Several types of markets are being created, including “transactive energy” markets in which consumers trade among themselves. These markets will be very different from today’s markets for consumer solar-generated electricity in that prices will be set by market conditions, not by regulators.

Jeff Price, Managing Partner of Bluewave, said, “Policy makers, regulators, and industry must make numerous difficult but crucial decisions as customer participation increases. Recent intense disputes over federal versus state jurisdiction and the price paid to homeowners for solar-panel-generated electricity are just the beginning of the disputes that are likely to arise.”

One critical issue sure to arise is how the many consumers who do not participate in these markets will be impacted. Different state retail markets in the same wholesale power market could also easily create a market reshuffle and significant disputes.

The report describes 21 business models and variations that could emerge in future power markets, including how utility revenue might evolve when electricity is effectively free in some scenarios. How these business models will perform will depend on as-yet unmade decisions, difficult-to-predict market conditions, and customer behaviors.

Electric distribution will need to change considerably. All this will require increased investment even as electricity demand is flat, pressuring traditional utility finances.
Where will this investment come from and who will pay?

The electric power industry is on the verge of major change. Smart but difficult decisions by both
government and industry will need to be made soon. Lack of decisions could weaken state
regulation, create further disputes, and seriously challenge the entire electric power industry.

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Massachusetts stirs controversy with solar demand charge, TOU pricing cut

Massachusetts Solar Net Metering faces new demand charges and elimination of residential time-of-use rates under an MDPU order, as Eversource cites grid cost fairness while clean energy advocates warn of impacts on distributed solar growth.

 

Key Points

Policy letting solar customers net out usage with exports; MDPU now adds demand charges and ends TOU rates.

✅ New residential solar demand charges start Dec 31, 2018.

✅ Optional residential TOU rates eliminated by MDPU order.

✅ Eversource cites grid cost fairness; advocates warn slower solar.

 

A recent Massachusetts Department of Public Utilities' rate case order changes the way solar net metering works and eliminates optional residential time-of-use rates, stirring controversy between clean energy advocates and utility Eversource and potential consumer backlash over rate design.

"There is a lot of room to talk about what net-energy metering should look like, but a demand charge is an unfair way to charge customers," Mark LeBel, staff attorney at non-profit clean energy advocacy organization Acadia Center, said in a Tuesday phone call. Acadia Center is an intervenor in the rate case and opposed the changes.

The Friday MDPU order implements demand charges for new residential solar projects starting on December 31, 2018. Such charges are based on the highest peak hourly consumption over the course of a month, regardless of what time the power is consumed.

Eversource contends the demand charge will more fairly distribute the costs of maintaining the local power grid, echoing minimum charge proposals aimed at low-usage customers. Net metering is often criticized for not evenly distributing those costs, which are effectively subsidized by non-net-metered customers.

"What the demand charge will do is eliminate, to the extent possible, the unfair cross subsidization by non-net-metered customers that currently exists with rates that only have kilowatt-hour charges and no kilowatt demand, Mike Durand, Eversource spokesman, said in a Tuesday email. 

"For net metered facilities that use little kilowatt-hours, a demand charge is a way to charge them for their fair share of the cost of the significant maintenance and upgrade work we do on the local grid every day," Durand said. "Currently, their neighbors are paying more than their share of those costs."

It will not affect existing facilities, Durand said, only those installed after December 31, 2018.

Solar advocates are not enthusiastic about the change and see it slowing the growth of solar power, particularly residential rooftop solar, in the state.

"This is a terrible outcome for the future of solar in Massachusetts," Nathan Phelps, program manager of distributed generation and regulatory policy at solar power advocacy group Vote Solar, said in a Tuesday phone call.

"It's very inconsistent with DPU precedent and numerous pieces of legislation passed in the last 10 years," Phelps said. "The commonwealth has passed several pieces of legislation that are supportive of renewable energy and solar power. I don't know what the DPU was thinking."

 

TIME-OF-USE PRICING ELIMINATED

It does not matter when during the month peak demand occurs -- which could be during the week in the evening -- customers will be charged the same as they would on a hot summer day, LeBel said. Because an individual customer's peak usage does not necessarily correspond to peak demand across the utility's system, consumers are not being provided incentives to reduce energy usage in a way that could benefit the power system, Acadia Center said in a Tuesday statement.

However, Eversource maintains that residential customer distribution peaks based on customer load profiles do not align with basic service peak periods, which are based on Independent System Operator New England's peaks that reflect market-based pricing, even as a Connecticut market overhaul advances in the region, according to the MDPU order.

"The residential Time of Use rates we're eliminating are obsolete, having been designed decades ago when we were responsible for both the generation and the delivery of electricity," Eversource's Durand said.

"We are no longer in the generation business, having divested of our generation assets in Massachusetts in compliance with the law that restructured of our industry back in the late 1990s. Time Varying pricing is best used with generation rates, where the price for electricity changes based on time of day and electricity demand and can significantly alter electric bills for households," he said.

Additionally, only 0.02% of residential customers take service on Eversource's TOU rates and it would be difficult for residential customers to avoid peak period rates because they do not have the ability to shift or reduce load, according to the order.

"The Department allowed the Companies' proposal to eliminate their optional residential TOU rates in order to consolidate and align their residential rates and tariffs to better achieve the rate structure goal of simplicity," the MDPU said in the order.

 

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New Rules for a Future Puerto Rico Microgrid Landscape

Puerto Rico Microgrid Regulations outline renewable energy, CHP, and storage standards, enabling islanded systems, PREPA interconnection, excess energy sales, and IRP alignment to boost resilience, distributed resources, and community power across the recovering grid.

 

Key Points

Rules defining microgrids, requiring 75 percent renewables or CHP, and setting interconnection and PREPA fee frameworks.

✅ 75 percent renewables or CHP; hybrids allowed

✅ Registration, engineer inspection, and annual generation reports

✅ PREPA interconnection fees; excess energy sales permitted

 

The Puerto Rico Energy Commission unveiled 29 pages of proposed regulations last week for future microgrid installations on the island.

The regulations, which are now open for 30 days of public comment, synthesized pages of responses received after a November 10 call for recommendations. Commission chair José Román Morales said it’s the most interest the not-yet four-year-old commission has received during a public rulemaking process.

The goal was to sketch a clearer outline for a tricky-to-define concept -- the term "microgrid" can refer to many types of generation islanded from the central grid -- as climate pressures on the U.S. grid mount and more developers eye installations on the recovering island.

“There’s not a standard definition of what a microgrid is, not even on the mainland,” said Román Morales.

According to the commission's regulation, “a microgrid shall consist, at a minimum, of generation assets, loads and distribution infrastructure. Microgrids shall include sufficient generation, storage assets and advanced distribution technologies, including advanced inverters, to serve load under normal operating and usage conditions.”

All microgrids must be renewable (with at least 75 percent of power from clean energy), combined heat and power (CHP) or hybrid CHP-and-renewable systems. The regulation applies to microgrids controlled and owned by individuals, customer cooperatives, nonprofit and for-profit companies, and cities, but not those owned by the Puerto Rico Electric Power Authority (PREPA). Owners must submit a registration application for approval, including a certification of inspection from a licensed electric engineer, and an annual fuel, generation and sales report that details generation and fuel source, as well as any change in the number of customers served.

Microgrids, like the SDG&E microgrid in Ramona in California, can interconnect with the PREPA system, but if a microgrid will use PREPA infrastructure, owners will incur a monthly fee. That amounts to $25 per customer up to a cap of $250 per month for small cooperative microgrids. The cost for larger systems is calculated using a separate, more complex equation. Operators can also sell excess energy back to PREPA.

 

Big goals for the island's future grid

In total, 53 groups and companies, including Sunnova, AES, the Puerto Rico Solar Energy Industries Association (PR-SEIA), the Advanced Energy Management Alliance (AEMA), and the New York Smart Grid Consortium, submitted their thoughts about microgrids or, in many cases, broader goals for the island’s future energy system. It was a quick turnaround: The Puerto Rico Energy Commission offered a window of just 10 days to submit advice, although the commission continued to accept comments after the deadline.

“PREC wanted the input as fast as possible because of the urgency,” said AES CEO Chris Shelton.

AES’ plan includes a network of “mini-grids” that could range in size from several megawatts to one large enough to service the entire city of San Juan.

“The idea is, you connect those to each other with transmission so they can have a co-optimized portfolio effect and lower the overall cost,” said Shelton. “But they would be largely autonomous in a situation where the tie-lines between them were broken.”

According to estimates provided in AES’ filing, utility-scale solar installations over 50 megawatts on the island could cost between $40 and $50 per megawatt-hour. Those prices make solar located near load centers an economic alternative to the island’s fossil-fuel generating plants. The utility’s analysis showed that a 10,000-megawatt solar system could replace 12,000 gigawatt-hours of fossil generation, with 25 gigawatt-hours of battery storage leveling out load throughout the day. Puerto Rico’s peak load is 3,000 megawatts.

In other filings, PR-SEIA urged a restructuring of FEMA funds so they’re available for microgrid development. GridWise Alliance wrote that plans should consider cybersecurity, and AEMA recommended the commission develop an integrated resource plan (IRP) that includes distributed energy resources, microgrids and non-wires alternatives.

 

An air of optimism, though 1.5 million are still without power

After the commission completes the microgrid rulemaking, a new IRP is next on the commission’s to-do list. PREPA must file that plan in July, and regulators are working furiously to make sure it incorporates the recent flood of rebuilding recommendations from the energy industry.

Though the commission has the final say when it comes to approval of the plan, PREPA will lead the IRP process. The utility’s newly formed Transformation Advisory Council (TAC), a group of 11 energy experts, will contribute.

With that group, along with New York’s Resiliency Working Group, lessons from California's grid transition, the Energy Commission, the utility itself, and the dozens of other clean energy experts and entrepreneurs who want to offer their two cents, the energy planning process has a lot of moving parts. But according to Julia Hamm, CEO of the Smart Electric Power Alliance and a member of both the Energy Resiliency Working Group and the TAC, those working to establish standards for Puerto Rico’s future are hitting their stride.

“Certainly over the past three months, it has been a bit of a challenge to ensure that everybody has been coordinating efforts. Just over the past couple of weeks, we’ve seen some good progress on that front. We’re starting to see a lot more communication,” she said, adding that an air of optimism has settled on the process. “The key stakeholders all have a very common vision for Puerto Rico when it comes to the power sector.”

Nisha Desai, a PREPA board member who is liaising with the TAC, affirmed that collaborators are on the same page. “Everyone is violently in agreement that the future of Puerto Rico involves renewables, microgrids and distributed generation,” she said.

The TAC will hold its first in-person meeting in mid-January, and has already consulted with the utility on its formal fiscal plan submission, due January 10.

Though many taking part in the process feel the once-harried recovery is beginning to adopt a more organized approach, Desai acknowledges that “there are a lot of people in Puerto Rico who feel forgotten.”

Puerto Rico’s current generation sits at just 72.6 percent, in a nation facing longer, more frequent outages due to extreme weather. The government recently offered its first estimate that about half the island, 1.5 million residents, remains without power.

In late December and into January, 1,500 more crewmembers from 18 utilities in states as far flung as Minnesota, Missouri and Arizona will land on the island to aid further restoration through mutual aid agreements.

“The system is getting up to speed, getting to 100 percent, but there’s still some instability,” said Román Morales. “Right now it’s a matter of time.”

 

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BC Hydro hoping to be able to charge customers time of use rates

BC Hydro Time-of-Use Rates propose off-peak credits and peak surcharges, with 5 cent/kWh differentials, encouraging demand shifting, EV charging at night, and smart meter adoption, pending BC Utilities Commission review in an optional opt-in program.

 

Key Points

Optional pricing that credits 5 cents/kWh off-peak and adds 5 cents/kWh during 4-9 p.m. peak to encourage load shifting.

✅ Off-peak credit: 11 p.m.-7 a.m., 5 cents/kWh savings

✅ Peak surcharge: 4-9 p.m., additional 5 cents/kWh

✅ Opt-in only; BCUC review; suits EV charging and flexible loads

 

BC Hydro is looking to charge customers less for electricity during off peak hours and more during the busiest times of the day, reflecting holiday electricity demand as well.

The BC Utilities Commission is currently reviewing the application that if approved would see customers receive a credit of 5 cents per kilowatt hour for electricity used from 11 p.m. to 7 a.m.

Customers would be charged an additional 5 cents per kWh for electricity used during the on-peak period from 4 p.m. to 9 p.m., and in Ontario, there were no peak-rate cuts for self-isolating customers during early pandemic response.

There would be no credit or additional charge will be applied to usage during the off-peak period from 7 a.m. to 4 p.m. and 9 p.m. to 11 p.m.

“We know the way our customers are using power is changing and they want more options,” BC Hydro spokesperson Susie Rieder said.

“It is optional and we know it may not work for everyone.”

For example, if a customer has an electric vehicle it will be cheaper to plug the car in after 9 p.m., similar to Ontario's ultra-low overnight plan offerings, rather than immediately after returning home from a standard work day.

If approved, the time of use rates would only apply to customers who opt in to the program, whereas Ontario provided electricity relief during COVID-19.

During the pandemic, Ontario extended off-peak electricity rates to help households and small businesses.

The regulatory review process is expected to take about one year.

Other jurisdictions, including Ontario's ultra-low overnight pricing, currently offer off peak rates. One of the challenges is that consumers change in hopes of altering their behaviour, but in reality, end up paying more.

“The cheapest electrical grid system is one with consistent demand and the issue of course is our consumption is not flat,” energyrates.ca founder Joel MacDonald said.

“There is a 5 cent reduction in off peak times, there is a 5 cent increase in peak times, you would have to switch 50 per cent of your load.”

 

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Canada’s Opportunity in the Global Electricity Market

Canada Clean Electricity Exports leverage hydroelectric power, energy storage, and transmission interconnections to meet rising IEA-forecast demand, support electrification, decarbonize grids, and attract green finance with stable policy and advanced technology.

 

Key Points

Canada's cross-border power sales from hydro and renewables, enabled by storage, transmission, and supportive policy.

✅ Hydro leads generation; expand transmission interties to the US

✅ Deploy storage to balance wind and solar variability

✅ Streamline regulation and green finance to scale exports

 

As global electricity demand continues to surge, Canada finds itself uniquely positioned to capitalize on this expanding market by choosing an electric, connected and clean pathway that scales with demand. With its vast natural resources, advanced technology, and stable political environment, Canada can play a crucial role in meeting the world’s energy needs while also advancing its own economic interests.

The International Energy Agency (IEA) has projected that global electricity demand will grow significantly over the next decade, driven by factors such as population growth, urbanization, and the increasing electrification of various sectors, including transportation and industry. This presents a golden opportunity for Canada to bolster its energy security as it boasts an abundance of renewable energy sources, particularly hydroelectric power. Currently, hydroelectricity accounts for about 60% of Canada’s total electricity generation, making it one of the largest producers of this clean energy source in the world.

The growing emphasis on renewable energy aligns perfectly with Canada’s strengths, with the Prairie Provinces emerging as leaders in new wind and solar capacity across the country. As countries worldwide strive to reduce their carbon footprints and transition to greener energy solutions, Canada’s clean energy resources can be harnessed not only to meet domestic needs but also to export electricity to neighboring countries and beyond. The U.S., for instance, is already a significant market for Canadian electricity, with interconnections facilitating the flow of power across borders. Expanding these connections and investing in infrastructure could further increase Canada’s electricity exports.

Moreover, advancements in energy storage technology present another avenue for Canada to enhance its role in the global electricity market. With the rise of intermittent energy sources like wind and solar, the ability to store excess electricity generated during peak production times becomes essential. Canada’s expertise in technology and innovation positions it well to develop and deploy energy storage solutions that can stabilize the grid through grid modernization projects and ensure a reliable supply of electricity.

Additionally, Canada’s commitment to reducing greenhouse gas emissions and combating climate change aligns with the global shift towards sustainable energy. By investing in renewable energy projects and supporting research and development, Canada can not only meet its climate targets, including zero-emissions electricity by 2035, but also attract international investment. Green financing initiatives are becoming increasingly popular, and Canada can leverage its reputation as a leader in environmental stewardship to tap into this growing market.

However, to fully realize these opportunities, Canada must address some key challenges. Regulatory hurdles, infrastructure limitations, and the need for a coordinated national energy strategy are critical issues that must be navigated. Streamlining regulations and fostering collaboration between federal and provincial governments will be essential in creating a conducive environment for investment in renewable energy projects.

Furthermore, public acceptance and community engagement are vital components of developing new energy projects, especially where solar power adoption lags and outreach is needed. Ensuring that local communities benefit from these initiatives—whether through job creation, economic investment, or shared revenues—will help garner support and facilitate smoother project implementation.

In addition to domestic efforts, Canada should also position itself as a global leader in energy diplomacy. By collaborating with other nations to share best practices, technologies, and resources, Canada can strengthen its influence in international energy discussions. Engaging in multilateral initiatives aimed at addressing energy poverty and promoting sustainable development will not only enhance Canada’s standing on the world stage but also open doors for Canadian companies to expand their reach.

In conclusion, as the global demand for electricity rises, Canada stands at a crossroads, with a tremendous opportunity to lead in the clean energy sector. By leveraging its natural resources, investing in technology, and fostering international partnerships, Canada can not only meet its energy needs but also pursue zero-emission electricity by 2035 while positioning itself as a key player in the global electricity market. The path forward will require strategic planning, investment, and collaboration, but the potential rewards are significant—both for Canada and the planet.

 

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Windstorm Causes Significant Power Outages

Vancouver October 2024 Windstorm brought extreme weather to British Columbia, causing power outages, storm damage, and downed lines as BC Hydro crews led emergency response and restoration, highlighting climate change resilience and community preparedness.

 

Key Points

A severe storm with 100 km/h gusts that caused outages and damage in Vancouver, prompting wide power restoration.

✅ 100 km/h gusts toppled trees and downed power lines

✅ Over 200,000 BC Hydro customers lost electricity

✅ Crews and communities coordinated emergency response

 

In October 2024, a powerful windstorm swept through the Vancouver area, resulting in widespread power outages and disruption across the region. The storm, characterized by fierce winds and heavy rainfall, reflected conditions seen when strong winds in the Miami Valley knocked out power earlier this year, and was part of a larger weather pattern that affected much of British Columbia. Residents braced for the impacts, with local authorities and utility companies preparing for the worst.

The Storm's Impact

The windstorm hit Vancouver with wind gusts exceeding 100 km/h, toppling trees, and downing power lines. As the storm progressed, reports of damaged properties and fallen trees began to flood in. Many neighborhoods experienced significant power outages, mirroring widespread outages in Quebec earlier in the season, with thousands of residents left without electricity for extended periods. The areas hardest hit included the West End, Kitsilano, and parts of the North Shore, where the impact of the storm was particularly severe.

Utility companies, including BC Hydro operations, mobilized their crews quickly in response to the storm's aftermath. Emergency response teams worked tirelessly to restore power, often facing challenging conditions. The restoration efforts were complicated by the sheer number of outages reported—over 200,000 customers were affected at the height of the storm. Crews encountered not only downed lines but also hazardous conditions as they navigated through debris-laden streets.

Community Response and Resilience

In the wake of the storm, the community showcased remarkable resilience. Local residents rallied together to assist one another, sharing resources and providing support to those most affected. Many community centers opened their doors as emergency shelters, offering warmth and safety to those without power, a step also taken when a London power outage disrupted mornings for thousands across the city.

Authorities also emphasized the importance of preparedness in such situations. They urged residents to have emergency kits ready, including food, water, and essential supplies, noting that nearby areas like North Seattle can face sudden outages with little warning. Local officials highlighted the value of staying informed through weather updates and alerts, allowing residents to make informed decisions during extreme weather events.

The Role of Climate Change

The October windstorm serves as a stark reminder of the increasing frequency and intensity of extreme weather events, a trend often linked to climate change. Experts have noted that rising global temperatures are contributing to more severe weather patterns, including stronger storms and increased Toronto flooding events. As cities like Vancouver face the reality of climate change, discussions about infrastructure resilience and adaptation strategies have gained urgency.

City planners and environmental advocates are pushing for initiatives that enhance the city's ability to withstand extreme weather. This includes improving stormwater management systems, increasing green spaces to absorb rainfall, and investing in renewable energy sources. By addressing these challenges proactively, Vancouver aims to mitigate the impacts of future storms and protect its residents.

Moving Forward

As recovery efforts continue, the focus now shifts to restoring normalcy and preparing for future weather events. Residents are encouraged to report any ongoing outages or hazards to local authorities and to stay updated through reliable news sources. BC Hydro and other utility companies are committed to transparency, providing regular updates on power restoration efforts, even as outages can persist for days as seen in Toronto after a spring storm.

The October 2024 windstorm will be remembered not only for its immediate impacts but also as a catalyst for discussions on resilience and community preparedness. As Vancouver looks ahead, the lessons learned from this storm will shape strategies for better handling extreme weather, ensuring that the city is equipped to face the challenges posed by a changing climate.

In conclusion, while the windstorm caused significant disruption and hardship for many, it also highlighted the strength of community spirit and the importance of proactive planning in the face of climate challenges. Vancouver's response and recovery will be crucial in building a more resilient future for all its residents.

 

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Despite delays, BC Hydro says crews responded well to 'atypical' storm

BC Hydro Ice Storm Response to Fraser Valley power outages highlights freezing rain impacts, round the clock crews, infrastructure challenges, and climate change risks across the Lower Mainland during winter weather and restoration efforts.

 

Key Points

A plan for freezing rain events that prioritizes safety, rapid repairs, and clear communication to restore power.

✅ Prioritizes hazards, critical loads, and public safety first

✅ Deploys crews, contractors, and equipment across affected areas

✅ Addresses climate risks without costly undergrounding expansion

 

Call it the straw that broke the llama's back.

The loss of power during recent Fraser Valley ice storms meant Jennifer Quick, who lives on a Mission farm, had no running water, couldn't cook with appliances and still had to tend to a daughter sick with stomach flu.

As if that wasn't enough, she had to endure the sight of her shivering llamas.

"I brought them outside at one point and when I brought them back in, they had icicles on their fur," she said, adding the animals stayed in the warmth of their barn from then on.

For three and a half days, Quick and her family were among more than 160,000 BC Hydro customers in the Fraser Valley left in the dark after ice storms whipped through the region.

BC Hydro expects to get all customers back online Tuesday, five days after the storm hit.

And with another storm possibly on the horizon, the utility is defending its response to the treacherous weather, noting that windstorm power outages can be widespread.

BC Hydro spokesperson Mora Scott said the utility has a "best in class" storm response system, similar to PG&E winter storm prep in the U.S.

"In a typical storm situation we normally have 95 per cent of our customers back up within 24 hours. Ice storms are different and obviously this was an atypical storm for us," she said.

Scott said that in this case, the utility got power back on for 75 per cent of customers within 24 hours. It took the work of 450 employees called in from around B.C., working around the clock, a mobilization echoed by Sudbury Hydro crews after a storm, she said.

The work was complicated by trees falling near crews, icy roads, low visibility and even substations so frozen over the ice had to be melted off with blowtorches.

She said that in the long term, BC Hydro has no plans to make changes to how it responds to extreme ice storms or how infrastructure is built.

"Seeing ice build up in the Lower Mainland like this is a rare event," she said. "So to build for extremes like that probably doesn't make a lot of sense."

 

Climate change will bring storms

But CBC meteorologist Johanna Wagstaffe said that might not always be the case as climate change continues to impact our planet.

"The less severe winter events, like light snowfall, will happen less often," she said. "But the disruptive events — like last week's storm — will actually happen more often and we are already seeing this shift happen."

Marc Eliesen, a former CEO of BC Hydro in the early 1990s, said the utility needs to keep that in mind when planning for worst-case scenarios.

"This [storm] is a condition characteristic of the weather in the east, particularly in Ontario and Quebec, where freezing rain outages in Quebec are more common, which is organized to deal with freezing rain and heavy snow on the lines," he said. "This is a new phenomenon for British Columbia."

Eliesen questions whether BC Hydro has adequate equipment and crew training to deal with ice storms if they become more frequent, pointing to Hydro One storm restoration in Ontario as a comparison.

 

'Always something we can learn'

Scott disagrees with some of Eliesen's points.

She said some of the crews called in to deal with the recent storm come from northern B.C. and the Interior and have plenty of experience with snow.

"There's always something we can learn in every major storm situation," she said.

The idea of putting power lines underground was raised by some CBC readers and listeners, but Scott said running underground lines is five to 10 times the cost of running lines on pole, so it is done sparingly. Besides, equipment like substations and transmission lines need to be kept aboveground.

Meanwhile, Wagstaffe said that beginning Thursday, wintry weather could return to the Lower Mainland.

 

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