Carnegie Teams with Sumitomo for Grid-Scale Vanadium Flow Battery Storage


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Australian VRF Battery Market sees a commercial-scale solar and storage demonstration by Energy Made Clean, Sumitomo Electric, and TNG, integrating vanadium redox flow systems with microgrids for grid-scale renewable energy reliability across Australia.

 

Key Points

A growing sector deploying vanadium redox flow batteries for scalable, long-life energy storage across Australia.

✅ Commercial demo by EMC, Sumitomo Electric, and TNG

✅ Integrates solar PV with containerized VRF systems

✅ Targets microgrids and grid-scale renewable reliability

 

Carnegie Wave Energy’s 100 per cent owned subsidiary, Energy Made Clean, is set to develop and demonstrate a commercial-scale solar and battery storage plant in Australia, after entering into a joint venture targeting Australia’s vanadium redox flow (VRF) battery market.

Carnegie said on Tuesday that EMC had signed a memorandum of understanding with Japanese company Sumitomo Electric Industries and ASX-listed TNG Limited to assess the potential applications of VRF batteries through an initial joint energy storage demonstration project in Australia.

The deal builds on a June 2015 MOU between EMC and emerging strategic metals company TNG, to establish the feasibility of Vanadium Redox batteries. And it comes less than two months after Carnegie took full ownership of the Perth-based EMC, which has established itself as one of the Australia’s foremost micro-grid and battery storage businesses, reflecting momentum in areas such as green hydrogen microgrids internationally.

Energy Made Clean’s main role in the partnership will be to identify commercial project site opportunities, while also designing and supplying a compatible balance of plant – likely to include solar PV – to integrate with the VRF containerised system being supplied by Sumitomo.

The demonstration will be of commercial size, to best showcase Sumitomo’s technology, the companies said; with each party contributing to their core competencies, and subsequently cooperating on the marketing and sales of VRF batteries.

As we have noted on RE before, vanadium redox flow batteries are tipped to be one of the key players in the booming global energy storage market, alongside innovations like gravity storage investment, as more and more renewable energy sources are brought onto grids around the world.

The batteries are considered uniquely suited to on- and off-grid energy storage applications, and emerging models like vehicle-to-building power, due to their scalability and long asset lives, with deep and very high cycling capability.

Australia, as well as being a key market for battery storage uptake, has seen a recent grid rule change that could impact big batteries, and has been noted for its potential to become a top global producer of vanadium – a metal found in a range of mineral deposits.

A number of Australian companies are already active in the local vanadium redox flow battery market, including miner Australian Vanadium – which recently inked a deal with Germany battery maker Gildemeister Energy Storage to sell its CellCube range of VRF batteries – and Brisbane based battery maker Redflow.

Energy Made Clean CEO John Davidson said the signing of the MOU would bring key industry innovators together to help revolutionise the vanadium redox flow battery market in Australia.

“This strategic MoU represents a compelling three-way tie-up of an emerging miner, a manufacturer and an integrator to accelerate the development of a major new energy growth market,” Davidson said.  

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Russia Develops Cyber Weapon That Can Disrupt Power Grids

CrashOverride malware is a Russian-linked ICS cyberweapon targeting power grids, SCADA systems, and utility networks; linked to Electrum/Sandworm, it threatens U.S. transmission and distribution with modular attacks and time-bomb payloads across critical infrastructure.

 

Key Points

A modular ICS malware linked to Russian actors that disrupts power grids via SCADA abuse and forced breaker outages.

✅ Targets breakers and substation devices to sustain outages

✅ Modular payloads adapt to ICS protocols and vendors

✅ Enables timed, multi-site attacks against transmission and distribution

 

Hackers allied with the Russian government have devised a cyberweapon that has the potential to be the most disruptive yet against electric systems that Americans depend on for daily life, according to U.S. researchers.

The malware, which researchers have dubbed CrashOverride, is known to have disrupted only one energy system — in Ukraine in December. In that incident, the hackers briefly shut down one-fifth of the electric power generated in Kiev.

But with modifications, it could be deployed against U.S. electric transmission and distribution systems to devastating effect, said Sergio Caltagirone, director of threat intelligence for Dragos, a cybersecurity firm that studied the malware and issued a recent report.

And Russian government hackers have shown their interest in targeting U.S. energy and other utility systems, with reports of suspected breaches at U.S. power plants in recent years, researchers said.

“It’s the culmination of over a decade of theory and attack scenarios,” Caltagirone warned. “It’s a game changer.”

The revelation comes as the U.S. government is investigating a wide-ranging, ambitious effort by the Russian government last year to disrupt the U.S. presidential election and influence its outcome, and has issued a condemnation of Russian power grid hacking as well. That campaign employed a variety of methods, including hacking hundreds of political and other organizations, and leveraging social media, U.S. officials said.

Dragos has named the group that created the new malware Electrum, and it has determined with high confidence that Electrum used the same computer systems as the hackers who attacked the Ukraine electric grid in 2015. That attack, which left 225,000 customers without power, was carried out by Russian government hackers, other U.S. researchers concluded. U.S. government officials have not officially attributed that attack to the Russian government, but some privately say they concur with the private-sector analysis.

“The same Russian group that targeted U.S. [industrial control] systems in 2014, including the Dragonfly campaign documented by Symantec, turned out the lights in Ukraine in 2015,” said John Hultquist, who analyzed both incidents while at iSight Partners, a cyber-intelligence firm now owned by FireEye, where he is director of intelligence analysis. Hultquist’s team had dubbed the group Sandworm.

“We believe that Sandworm is tied in some way to the Russian government — whether they’re contractors or actual government officials, we’re not sure,” he said. “We believe they are linked to the security services.”

Sandworm and Electrum may be the same group or two separate groups working within the same organization, but the forensic evidence shows they are related, said Robert M. Lee, chief executive of Dragos.

The Department of Homeland Security, which works with the owners of the nation’s critical infrastructure systems, did not respond to a request for comment Sunday.

Energy-sector experts said that the new malware is cause for concern, but that the industry is seeking to develop ways to disrupt attackers who breach their systems, including documented access to U.S. utility control rooms in prior incidents.

“U.S. utilities have been enhancing their cybersecurity, but attacker tools like this one pose a very real risk to reliable operation of power systems,” said Michael J. Assante, who worked at Idaho National Labs and is a former chief security officer of the North American Electric Reliability Corporation, where he oversaw the rollout of industry cybersecurity standards.

CrashOverride is only the second instance of malware specifically tailored to disrupt or destroy industrial control systems. Stuxnet, the worm created by the United States and Israel to disrupt Iran’s nuclear capability, was an advanced military-grade weapon designed to affect centrifuges that enrich uranium.

In 2015, the Russians used malware to gain access to the power supply network in western Ukraine, but it was hackers at the keyboards who remotely manipulated the control systems to cause the blackout — not the malware itself, Hultquist said.

With CrashOverride, “what is particularly alarming . . . is that it is all part of a larger framework,” said Dan Gunter, a senior threat hunter for Dragos.

The malware is like a Swiss Army knife, where you flip open the tool you need and where different tools can be added to achieve different effects, Gunter said.

Theoretically, the malware can be modified to attack different types of industrial control systems, such as water and gas. However, the adversary has not demonstrated that level of sophistication, Lee said.

Still, the attackers probably had experts and resources available not only to develop the framework but also to test it, Gunter said. “This speaks to a larger effort often associated with nation-state or highly funded team operations.”

One of the most insidious tools in CrashOverride manipulates the settings on electric power control systems. It scans for critical components that operate circuit breakers and opens the circuit breakers, which stops the flow of electricity. It continues to keep them open even if a grid operator tries to close them, creating a sustained power outage.

The malware also has a “wiper” component that erases the software on the computer system that controls the circuit breakers, forcing the grid operator to revert to manual operations, which means driving to the substation to restore power.

With this malware, the attacker can target multiple locations with a “time bomb” functionality and set the malware to trigger simultaneously, Lee said. That could create outages in different areas at the same time.

The outages would last a few hours and probably not more than a couple of days, Lee said. That is because the U.S. electric industry has trained its operators to handle disruptions caused by large storms, alongside a renewed focus on protecting the grid in response to recent alerts. “They’re used to having to restore power with manual operations,” he said.

So although the malware is “a significant leap forward in tradecraft, it’s also not a doomsday scenario,” he said.

The malware samples were first obtained by ESET, a Slovakian research firm, which shared some of them with Dragos. ESET has dubbed the malware Industroyer.

 

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New Alberta bill enables consumer price cap on power bills

Alberta Electricity Rate Cap shields RRO customers with a 6.8 cents/kWh price ceiling, stabilizing power bills amid capacity market transition, using carbon tax funding to offset spikes and enhance consumer protection from volatility.

 

Key Points

A four-year 6.8 cents/kWh ceiling on Alberta's RRO power price, backed by carbon tax to stabilize bills.

✅ Applies to RRO customers from Jun 2017 to May 2021

✅ Caps rates at 6.8 cents/kWh; lower RRO still applies

✅ Funded by carbon tax when market prices exceed cap

 

The Alberta government introduced a bill Tuesday, part of new electricity rules that will allow it to place a cap on regulated electricity rates for the next four years.

The move to cap consumer power rates at a maximum of 6.8 cents per kilowatt-hour for four years was announced in November 2016 by Premier Rachel Notley, although it was later scrapped by the UCP during a subsequent policy shift.

The cap is intended to protect consumers from price fluctuations from June 1, 2017, to May 31, 2021, as the province moves from a deregulated to a capacity power market amid a power market overhaul that is underway.

The price ceiling will apply to people with a regulated rate option. If the RRO is below 6.8 cents, they will still pay the lower rate.

The government isn't forecasting price fluctuations above 6.8 cents in this four-year period. If the price goes above that amount, funding would come from the carbon tax if required.

Funding may come from carbon tax

"We're taking a number of steps to keep prices low," said Energy Minister Marg McCuaig-Boyd. "But in the event that prices were to spike, the cap would automatically prevent the energy rate from going over 6.8 cents to give Albertans even more peace of mind." 

The government isn't forecasting price fluctuations above 6.8 cents in this four-year period. If the price goes above that amount, funding would come from the carbon tax.

McCuaig-Boyd said this would be an appropriate use for the carbon tax as the cap helps Albertans move to a greener energy system and change how the province produces and pays for electricity without relying as much on coal-fired electricity. 

The government estimates the program will cost $10 million a month for each cent the rate goes above 6.8 cents per kilowatt-hour. If rates remain below that amount, the program may not cost anything.

Wildrose electricity and renewables critic Don MacInytre said the move shows the government expects retail electricity rates will double over the next four years. 

MacIntyre argued a rate cap simply shifts increasing electricity costs away from consumers to the Alberta government. But ultimately everyone pays. 

"It's simply a shift of a burden from the ratepayer to the taxpayer, which is essentially the same person," he said. 

The City of Medicine Hat runs its own electrical system without a regulated rate option. The government will talk with the city to see if it is interested in taking part in the price cap protection.

About 60 per cent of eligible Albertans or one million households use the regulated rate option in their electricity contracts.

The current regulated rate option averages less than three cents per kilowatt-hour.

 

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Deepwater Wind Eyeing Massachusetts’ South Coast for Major Offshore Wind Construction Activity

Revolution Wind Massachusetts will assemble turbine foundations in New Bedford, Fall River, or Somerset, building a local offshore wind supply chain, creating regional jobs, and leveraging pumped storage and an offshore transmission backbone.

 

Key Points

An offshore wind project assembling MA foundations, building a local supply chain, jobs, and peak clean power.

✅ 400 MW offshore wind; local fabrication of 1,500-ton foundations

✅ 300+ direct jobs, 600 indirect; MA crew vessel builds and operations

✅ Expandable offshore transmission; pumped storage for peak power

 

Deepwater Wind will assemble the wind turbine foundations for its Revolution Wind in Massachusetts, and it has identified three South Coast cities – New Bedford, Fall River and Somerset – as possible locations for this major fabrication activity, the company is announcing today.

Deepwater Wind is committed to building a local workforce and supply chain for its 400-megawatt Revolution Wind project, now under review by state and utility officials as Massachusetts advances projects like Vineyard Wind statewide.

“No company is more committed to building a local offshore wind workforce than us,” said Deepwater Wind CEO Jeffrey Grybowski. “We launched America’s offshore wind industry right here in our backyard. We know how to build offshore wind in the U.S. in the right way, and our smart approach will be the most affordable solution for the Commonwealth. This is about building a real industry that lasts.”

#google#

The construction activity will involve welding, assembly, painting, commissioning and related work for the 1,500-ton steel foundations supporting the turbine towers. This foundation-related work will create more than 300 direct jobs for local construction workers during Revolution Wind’s construction period. An additional 600 indirect and induced jobs will support this effort.

In addition, Deepwater Wind is now actively seeking proposals from Massachusetts boat builders for the construction of purpose-built crew vessels for Revolution Wind. Several dozen workers are expected to build the first of these vessels at a local boat-building facility, and another dozen workers will operate this specialty vessel over the life of Revolution Wind. (Deepwater Wind commissioned America’s only offshore wind crew vessel – Atlantic Wind Transfer’s Atlantic Pioneer – to serve the Block Island Wind Farm.)

The company will issue a formal Request for Information to local suppliers in the coming weeks. Deepwater Wind’s additional wind farms serving Massachusetts will require the construction of additional vessels, as will growth along Long Island’s South Shore in the coming years.

These commitments are in addition to Deepwater Wind’s previously-announced plans to use the New Bedford Marine Commerce Terminal for significant construction and staging operations, and to pay $500,000 per year to the New Bedford Port Authority to use the facility. During construction, the turbine marshaling activity in New Bedford is expected to support approximately 700 direct regional construction jobs.

“Deepwater Wind is building a sustainable industry on the South Coast of Massachusetts,” said Matthew Morrissey, Deepwater Wind Vice President Massachusetts. “With Revolution Wind, we are demonstrating that we can build the industry in Massachusetts while enhancing competition and keeping costs low.”

The Revolution Wind project will be built in Deepwater Wind’s federal lease site, under the BOEM lease process, southwest of Martha’s Vineyard. If approved, local construction work on Revolution Wind would begin in 2020, with the project in operations in 2023. Survey work is already underway at Deepwater Wind’s offshore lease area.

Revolution Wind will deliver “baseload” power, allowing a utility-scale renewable energy project for the first time to replace the retiring fossil fuel-fired power plants closing across the region, a transition echoed by Vineyard Wind’s first power milestones elsewhere.

Revolution Wind will be capable of delivering clean energy to Massachusetts utilities when it’s needed most, during peak hours of demand on the regional electric grid. A partnership with FirstLight Power, using its Northfield Mountain hydroelectric pumped storage in Northfield, Massachusetts, makes this peak power offering possible. This is the largest pairing of hydroelectric pumped storage and offshore wind in the world.

The Revolution Wind offshore wind farm will also be paired with a first-of-its-kind offshore transmission backbone. Deepwater Wind is partnering with National Grid Ventures on an expandable offshore transmission network that supports not just Revolution Wind, but also future offshore wind farms, as New York’s biggest offshore wind farm moves forward across the region, even if they’re built by our competitors.

This cooperation is in the best interest of Massachusetts electric customers because it will reduce the amount of electrical infrastructure needed to support the state’s 1,600 MW offshore wind goal. Instead of each subsequent developer building its own standalone cable network, other offshore wind companies could use expandable infrastructure already installed for Revolution Wind, reducing project costs and saving ratepayers money.

 

 

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St. Albert touts green goals with three new electric buses

St. Albert electric buses debut as zero-emission, quiet public transit, featuring BYD technology, long-range batteries, and charging stations, serving Edmonton routes while advancing sustainable transportation goals and a future fleet expansion.

 

Key Points

They are zero-emission BYD transit buses that cut noise and air pollution, with long-range batteries and city charging.

✅ Up to 250-280 km range per charge

✅ Quiet, zero-emission operations reduce urban pollution

✅ Backed by provincial GreenTRIP funding and BYD tech

 

The city of St. Albert is going green — both literally and esthetically — with three electric buses on routes in and around the city this week.

"They're virtually silent," Wes Brodhead, chair of the Capital Region Board transit committee and a St. Albert city councillor, said. "This, as opposed to the diesel buses and the roar that accompanies them as they drive down the street."

You may not hear them coming but you'll definitely see them, as electric school buses in B.C. hit the road as well.

The 35-foot electric buses are painted bright green to represent the city's goal of adopting sustainable transportation.

"There's no noise pollution, there's no air pollution, and it just kind of fit with the whole theme of the city," said St. Albert Transit director Kevin Bamber.

'The conversation around the conference was not if but when the industry will fully embrace electrification,' - Wes Brodhead, St. Albert city councillor

The buses cost about $970,000 each. Adding in the required infrastructure, including charging stations, the project cost a total of $3.1 million, with two-thirds of the funding coming from the provincial government's Green Transit Incentives Program. 

The electric buses are estimated to go between 250 and 280 kilometres on a single charge.

"That would mean any of the routes that we currently have through St. Albert or into Edmonton, an electric bus could do the morning route, come back, park in the afternoon and go back out and do the afternoon route without a charge," Bamber said. 

St. Albert councillor Wes Brodhead envisions having a full fleet of 60 electric buses in years to come, a scale informed by examples like the TTC's electric bus fleet operating in North America. (Supplied)

Brodhead went to an international transit conference in Montreal, where STM electric buses have begun rolling out and he said manufacturers presented various electric bus designs. 

"The conversation around the conference was not if but when the industry will fully embrace electrification," Brodhead said.

The vehicles were built in California by BYD Ltd., one of only two companies making the long-endurance electric buses.

The city has ordered four more of the buses and hopes to be running all seven by the end of the year, as battery-electric buses in Metro Vancouver continue to hit the roads nationwide.

Eventually, Brodhead envisions having a full fleet of 60 electric buses in St. Albert.

Edmonton is expected to operate as many as 40 electric buses, and while city staff are still in the planning stages, Edmonton's first electric bus has already hit city streets.

 

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Sparking change: what Tesla's Model 3 could mean for electric utilities

EV Opportunity for Utilities spans EV charging infrastructure, grid modernization, demand response, time-of-use rates, and customer engagement, enabling predictable load growth, flexible charging, and stronger utility branding amid electrification and resilience challenges.

 

Key Points

It is the strategy to leverage EV adoption for load growth, grid flexibility, and branded charging services.

✅ Monetizes EV load via TOU rates, managed charging, and V2G.

✅ Uses rate-based infrastructure to expand equitable charging access.

✅ Enhances resilience and DER integration through smart grid upgrades.

 

Tesla recently announced delivery of the first 30 production units of its Model 3 electric vehicle (EV). EV technology has generated plenty of buzz in the electric utility industry over the past decade and, with last week’s announcement, it would appear that projections of a significant market presence for EVs could give way to rapid growth.

Tesla’s announcement could not have come at a more critical time for utilities, which face unprecedented challenges. For the past 15 years, utilities have been grappling with increasingly frequent “100-year storms,” including hurricanes, snowstorms and windstorms, underscoring the reality that the grid’s aging infrastructure is not fit to withstand increasingly extreme weather, along with other threats, such as cyber attacks.

Coupled with flat or declining load growth, changing regulations, increasing customer demand, and new technology penetration, these challenges have given the electric utility industry good reason to describe its future as “threatened.” These trends, each exacerbating the others, mean essentially that utilities can no longer rely on traditional ways of doing business.

EVs have significant potential to help relieve the industry’s pessimistic outlook. This article will explore what EV growth could mean for utilities and how they can begin establishing critical foundations today to help ensure their ability to exploit this opportunity.

 

The opportunity

At the Bloomberg New Energy Finance (BNEF) Global Summit 2017, BNEF Advisory Board Chairman Michael Liebreich announced the group’s prediction that electric vehicles will comprise 35-47 percent of new vehicle sales globally by 2040.

U.S. utilities have good reason to be optimistic about this potential new revenue source, as EV-driven demand growth could be substantial according to federal lab analyses. If all 236 million gas-powered cars in the U.S. — average miles driven per year: 12,000 — were replaced with electric vehicles, which travel an average of 100 miles on 34 kWh, they would require 956 billion kWh each year. At a national average cost of $0.12 / kWh, the incremental energy sold by utilities in the U.S. would bring in around $115 billion per year in new revenues. A variety of factors could increase or decrease this number, but it still represents an attractive opportunity for the utility sector.

Capturing this burgeoning market is not simply a matter of increased demand; it will also require utilities to be predictable, adaptable and brandable. Moreover, while the aggregate increase in demand might be only 3-4 percent, demand can come as a flexible and adaptable load through targeted programming. Also, if utilities target the appropriate customer groups, they can brand themselves as the providers of choice for EV charging. The power of stronger branding, in a sector that’s experiencing significant third-party encroachment, could be critical to the ongoing financial health of U.S. utilities.

Many utilities are already keenly aware of the EV opportunity and are speeding down this road (no pun intended) as part of their plans for utility business model reinvention. Following are several questions to be asked when evaluating the EV opportunity.

 

Is the EV opportunity feasible with today’s existing grid?

According to a study conducted by the U.S. Department of Energy’s Pacific Northwest National Laboratory, the grid is already capable of supporting more than 150 million pure electric vehicles, even as electric cars could challenge state grids in the years ahead, a number equal to at least 63 percent of all gas-powered cars on the road today. This is significant, considering that a single EV plugged into a Level 2 charger can double a home’s peak electricity demand. Assuming all 236 million car owners eventually convert to EVs, utilities will need to increase grid capacity. However, today’s grid already has the capacity to accommodate the most optimistic prediction of 35-47 percent EV penetration by 2040, which is great news.

 

Should the EV opportunity be owned by utilities?

There’s significant ongoing debate among regulators and consumer advocacy groups as to whether utilities should own the EV charging infrastructure, with fights for control over charging reflecting broader market concerns today. Those who are opposed to this believe that the utilities will have an unfair pricing advantage that will inhibit competition. Similarly, if the infrastructure is incorporated into the rate base, those who do not own electric vehicles would be subsidizing the cost for those who do.

If the country is going to meet the future demands of electric cars, the charging infrastructure and power grid will need help, and electric utilities are in the best position to address the problem, as states like California explore EVs for grid stability through utility-led initiatives that can scale. By rate basing the charging infrastructure, utilities can provide charging services to a wider range of customers. This would not favor one economic group over another, which many fear would happen if the private sector were to control the EV charging market.

 

If you build it, will they come?

At this point, we can conclude that growth in EV market penetration is a tremendous opportunity for utilities, one that’s most advantageous to electricity customers if utilities own some, if not all, of the charging infrastructure. The question is, if you build it, will they come — and what are the consequences if they don’t?

With any new technology, there’s always a debate centered around adoption timing — in this case, whether to build the infrastructure ahead of demand for EV or wait for adoption to spike. Either choice could have disastrous consequences if not considered properly. If utilities wait for the adoption to spike, their lack of EV charging infrastructure could stunt the growth of the EV sector and leave an opening for third-party providers. Moreover, waiting too long will inhibit GHG emissions reduction efforts and generally complicate EV technology adoption. On the other hand, building too soon could lead to costly stranded assets. Both problems are rooted in the inability to control adoption timing, and, until recently, utilities didn’t have the means or the savvy to influence adoption directly.

 

How should utilities prepare for the EV?

Beyond the challenges of developing the hardware, partnerships and operational programs to accommodate EV, including leveraging energy storage and mobile chargers for added flexibility, influencing the adoption of the infrastructure will be a large part of the challenge. A compelling solution to this problem is to develop an engaged customer base.

A more engaged customer base will enable utilities to brand themselves as preferred EV infrastructure providers and, similarly, empower them to influence the adoption rate. There are five key factors in any sector that influence innovation adoption:

  1. Relative advantage – how improved an innovation is over the previous generation.

  2. Compatibility – the level of compatibility an innovation has with an individual’s life.

  3. Complexity – if the innovation is to difficult to use, individuals will not likely adopt it.

  4. Trialability – how easily an innovation can be experimented with as it’s being adopted.

  5. Observability – the extent that an innovation is visible to others.

Although much of EV adoption will depend on the private vehicle sector influencing these five factors, there’s a huge opportunity for utilities to control the compatibility, complexity and observability of the EV. According to  “The New Energy Consumer: Unleashing Business Value in a Digital World,” utilities can influence customers’ EV adoption through digital customer engagement. Studies show that digitally engaged customers:

  • have stronger interest and greater likelihood to be early EV adopters;

  • are 16 percent more likely to purchase home-based electric vehicle charging stations and installation services;

  • are 17 percent more likely to sign up for financing for home-based electric vehicle charging stations; and

  • increase the adoption of consumer-focused programs.

These findings suggest that if utilities are going to seize the full potential of the EV opportunity, they must start engaging customers now so they can appropriately influence the timing and branding of EV charging assets.

 

How can utilities engage consumers in preparation?

If utilities establish the groundwork to engage customers effectively, they can reduce the risks of waiting for an adoption spike and of building and investing in the asset too soon. To improve customer engagement, utilities need to:

  1. Change their customer conversations from bills, kWh, and outages, to personalized, interesting topics, communicated at appropriate intervals and via appropriate communication channels, to gain customers’ attention.

  2. Establish their roles as trusted advisors by presenting useful, personalized recommendations that benefit customers. These tips should change dynamically with changing customer behavior, or they risk becoming stagnant and redundant, thereby causing customers to lose interest.

  3. Convert the perception of the utility as a monopolistic, inflexible entity to a desirable, consumer-oriented brand through appropriate EV marketing.

It’s critical to understand that this type of engagement strategy doesn’t even have to provide EV-specific messaging at first. It can start by engaging customers through topics that are relevant and unique, through established or evolving customer-facing programs, such as EE, BDR, TOU, HER.

As lines of communication open up between utility and users, utilities can begin to understand their customers’ energy habits on a more granular level. This intelligence can be used by business analysts to help educate program developers on the optimal EV program timing. For example, as customers become interested in services in which EV owners typically enlist, utilities can target them for EV program marketing. As the number of these customers grows, the window for program development opens, and their levels of interest can be used to inform program and marketing timelines.

While all this may seem like an added nuisance to an EV asset development strategy, there’s significant risk of losing this new asset to third-party providers. This is a much greater burden to utilities than spending the time to properly own the EV opportunity.

 

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Vancouver adopts 100 per cent EV-ready policy

Vancouver 100% EV-Ready Policy mandates EV charging in new multi-unit residential buildings, expands DC fast charging, and supports zero-emission vehicles, reducing carbon pollution and improving air quality with BC Hydro and citywide infrastructure upgrades.

 

Key Points

A city rule making new multi-unit homes EV-ready and expanding DC fast charging to accelerate zero-emission adoption.

✅ 100% EV-ready stalls in all new multi-unit residential builds

✅ Citywide DC fast charging within 10 minutes by 2021

✅ Preferential parking policies for zero-emission vehicles

 

Vancouver is now one of the first cities in North America to adopt a 100 per cent Electric Vehicle (EV)-ready policy for all new multi-unit residential buildings, aligning with B.C.'s EV expansion efforts across the province.

Vancouver City Council approved the recommendations made in the EV Ecosystem Program Update last week. The previous requirement of 20 per cent EV parking spots meant a limited number of residents had access to an outlet, reflecting charging challenges in MURBs across Canada. The actions will help reduce carbon pollution and improve air quality by increasing opportunities for residents to move away from fossil fuel vehicles.

Vancouver is also expanding charging station infrastructure across the city, and developing a preferential parking policy for zero emissions vehicles, while residents can tap EV charger rebates to support home and workplace charging. Plans are to add more DC fast charging points, which can provide up to 200 kilometres of range in an hour. The goal is to put all Vancouver residents within a 10 minute drive of a DC fast-charging station by 2021.

#google#

A DC fast charger will be installed at Science World, and the number of DC fast chargers available at Empire Fields in east Vancouver will be expanded. BC Hydro will also add DC fast chargers at their head office and in Kerrisdale, as part of a faster charging rollout across the network.

The cost of adding charging infrastructure in the construction phase of a building is much lower than retrofitting a building later on, and EV owners can access home and workplace charging rebates to offset costs, which will save residents up to $3,300 and avoid the more complex process of increasing electrical capacity in the future. Since 2014, the existing requirements have resulted in approximately 20,000 EV-ready stalls in buildings.

 

 

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